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RELEASE NOTES For INSITE
RELEASE NOTES For INSITE
on "Word Wrap" under the "Format" menu item or 'maximize' the Notepad
window. To print this and have the tables in a valid format set the
CAUTION: Please verify that the Calibration you select to download to an ECM
Contents
E. Version Compatibility
F. Special Issues
PCID's
Administrator account, and then used with a Limited User account. On some
computers, INSITE™ does not have access to the same security settings on
a different PCID to be displayed for the Limited User account after INSITE™
has been registered with the PCID displayed for an Administrator account.
- New users can enter both the Basic and Functional Password when first opening
INSITE™ will open in Read Only. The Functionality Password will have to be
entered under the Tools > Options > Security window. (DB_G00149670)
- Some Fault Information System (FIS) files may display a "Script Error" window when
opening the Fault Code troubleshooting steps. This has been seen on Windows 7
Work around: Click Yes or No on the Script Error window to open the
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Installation
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- When installing Chinese version of INSITE™ on Windows XP, East Asian Languages
Option in the Regional Settings must be selected in order for the Characters
to appear correctly.
- INSITE™ 7.4 does not support Windows 95, 98, 98SE, ME, NT and 2000.
- Refer to the following table for the hard drive space required for the
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+------------------+----------------------------+----------------------------+
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+------------------+----------------------------+----------------------------+
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Connections
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Error 5200: Indicates communication loss between computer and the datalink
adapter.
- Error 5201: Indicates communication loss between the datalink adapter and
the ECM.
- Verify that the infrared port is disabled so the serial port is only being used
- If you have the Palm Pilot Hot Sync Manager on a PC that only has one serial port,
you must disable the Hot Sync Manager before connecting to an ECM.
- An Internet connection is required before selecting the "http://www.cummins.com"
- Auto Configure and "Datalink Adapter Connection Test" does not find the adapter
- To print Advanced ECM Data Views, select the parameter, right click and
click on Print.
Advanced ECM Data View and then reopen it. Resizing can cause the views to
become distorted.
Calibrations
- Automotive applications will have a default setting of "ON" for the Save and
- Industrial applications will have a Default Setting of "OFF" for the Save and
- When performing a Calibration Download, the "Save and Restore" option may be
- To decrease calibration download times please make sure all applications other
than INSITE™ are closed. Always use the J1939 protocol and engine connector
when available.
- Computers with less than the minimum recommended hardware requirements will have
an extended Calibration Download time. Make sure that screen savers and suspend
- Features and Parameters columns will be narrow which will widen the rows if the
Work Around: Manually adjust the width of the first column or change the screen
resolution to:
800x600
1024x768
1280xAny
1152x864
- Data Monitor/Logger columns will be narrow which will widen the rows if the
Work Around: Change the screen resolution to 1280 X 1024 or lower or manually
- The use of Large Toolbar buttons will not display all icons on the toolbar.
Work Around: Under Tools > Options > General, select Small Buttons in the
- Use of Extended Desktop feature in Windows XP or Vista is not supported by INSITE™ 7.4.
- To Disable the "Display Feature Names" option for the view bar, the checkbox
in Tools/Options/General/Viewbar/Display Feature Names must be unchecked.
- If your PC monitor display is set to "Large Fonts", not all information in INSITE™
- When operating an ECM Test, make sure the Key switch remains in the ON position
ECM Diagnostic Tests View and then reopen it. Resizing may cause the view to
become distorted.
- When running the Lift Pump Override Test, the test will run for 60 seconds
and then INSITE™ will shut off the lift pump. The user needs to listen for the
lift pump to shut down and then close or restart the test.
Fault Codes
- Some Fault Information System (FIS) files may display a "Script Error" window when
opening the Fault Code troubleshooting steps. This has been seen on Windows 7
Work around: Click Yes or No on the Script Error window to open the
- If the Fault Codes window displays "No ECM Connected" while communicating, close
and reopen INSITE™.
Printing
- When using print preview use the tool bar magnifying glass to display the
- The Print options will be disabled when no printers are available. This
Work around: Setup/install a printer on the PC and retry the INSITE™ print
selection.
Simulators
- Values shown in simulator do not reflect real values that would be seen by a user
- When creating a Work Order on the QSK19G/45G/60G, QSV81/91 simulator, Error 10411
- The Aftertreatment High NOx Reset Test on the ISL8.9 CM2150 SN(Euro 4.5) and
ISX 11.9/15 CM2250 simulators does not run. After clicking the Start button,
"Error Number 40203 An internal error has occurred in the INSITE™ program" is
displayed. (DB_G00148885)
- The Power Generation Tunning Test on QSK38 CM850/CM2150 and QSK50/60 CM850/CM2150
Power Gen Simulators does not run. After clicking the Start button,
"Error Number 40508 An internal error has occurred in the INSITE™ program" is
displayed. (DB_G001513680)
Trip Information
- When resetting Trip Information be sure to key off for 30 seconds before
continuing. The ECM may have an invalid foot print if the key is not
- Double clicking on an image file (.eif format) will open INSITE™, import the image
- Double clicking on the converted image files (.csv format) will not open them
Work around:
Follow the steps below to open a converted (.csv format) image file in Excel:
- Change the Files of type field to "All Files(*.*)" or "Text Files (*.csv)
- Select C:\Intelect\INSITE\Export\desiredimage.csv
- In Step 1 of the wizard, make sure the "Delimited" option is selected and
click "Next"
- In step 2 of the wizard, uncheck the "Tab" box and check the "Comma" box
- When upgrading to INSITE™ 7.4 from any version of INSITE™, the following files
- C:\Intelect\INSITE\WorkOrders
- C:\Intelect\INSITE\UserSettings\data.wo
- When using templates it is advised to verify the first template sent to the target
vehicle. This helps ensure the template configuration is correct for subsequent
vehicles.
- When using templates verify that the ECM code is compatible or the same.
CELECT
- When calibrating a CELECT, you will need the ECM serial number and the SC option
from QuickServe Online. INSITE™ only displays the SC option and to get a valid
password the SC Option and ECM Serial Number needs to be entered into the website.
ISX/ISZ13 CM2150 SN
ISF2.8 CM2220 AN
ISF3.8 CM2220 AN
ISB
ISL
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This test cannot be run more than once on a single key cycle.
Work Around. If this test needs to be performed more than once, key off before
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Signature/ISX - CM570
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- J1939 Multiplexing
they cannot all be disabled at the same time and sent to the ECM,
INSITE™ displays an error dialog stating that "The write to ECM failed
Delay Time value might be set to zero regardless of the actual value
Work around:
Check the value for the Calibration Software Phase in INSITE™ (can be found
If it starts with 08, then download the latest version of the ECM Code to
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ISX - CM870
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- The "Injector Check Valve Diagnostics Test" might not run for some earlier ECM
code phases on the ISX - CM870 ECMs. Please refer to the table below
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+----------------------------+------------------------------+
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+----------------------------+------------------------------+
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+----------------------------+------------------------------+
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+----------------------------+------------------------------+
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+----------------------------+------------------------------+
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CELECT Plus
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CAUTION:
4. Launch INSITE™
5. Connect
(E03016)
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QST 30
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CSV file created during Inquire data extraction on QST30 ph5 ECM, contains
only left bank fault code data and not of right bank's.
(DB_G00054295)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
QSK19/45/60-CM500
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Work around:
Use an INLINE II, 4 or 5 connection that uses J1587/J1708 instead of Auto Detect.
QSK19G/45G/60G, QSV81/91
- Work Orders
(DB_G00052563)
- When connected to a work order image, the AEM feature will cause errors to
occur. The tool displays error 35054 when connected to either child ECM
and selecting AEM Enhanced Fault snapshot log or AEM Trend Log.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
QSM 11
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Calibration Selection
J1708 protocol must be used. The calibration will not download to the ECM
the J1708 protocol or use an INLINE II, 4 or 5 connection that uses J1587/J1708
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
compatible with INSITE™ 7.4. You must use the Reflash program that was
- For instructions on how to Reflash your INLINE II Adapter refer to the help
- INSITE™ 7.4 supports all the Cummins® Service Products INLINE, INLINE I,
the installation of INSITE™ 7.4. The drivers can also be downloaded from
http://inline.cummins.com
After installing the latest drivers, be sure to reflash the adapter to the
latest firmware.
+----------------------------------------------+
| INSITE™ 7.4 |
+-------+---------+-------------+--------------+
| | | | (RP1210A) |
+---------------+-------+---------+-------------+--------------+
+---------------+-------+---------+-------------+--------------+
|480 C-E | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|B5.9 Gas | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|L10G/C8.3G | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|C Gas Plus / | | | | | | |
|B Gas Plus | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|L Gas Plus | | | | | | |
| | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISB5.9 G CM2180| | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISL G CM2180 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|CELECT | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|CELECT Plus | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|CELECT PlusInd | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|CENTINEL | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|CENTRY | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|Gas Compression| | | | | | |
|GTA/KTA | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|Gas CENSE | | | | | | |
|QSV81/91 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|B3.9/5.9/C8.3 | | | | | | |
|CM2150 | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISB | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------|
|ISB Chrysler | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISBe/ISBe4 | | | | | | |
|4 & 6 Cylinder | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISBe4.5/ISBe5 | | | | | | |
|- CM2150 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISC/ISL | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISC/Transit | | | | | | |
|Bus ISL8.3- | | | | | | |
|CM850 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISB6.7 CM2250 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISC8.3 CM2250 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISB/L-CM850 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISL8.9 CM2150 SN | | | | | |
| (Euro 4.5/5) | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISL9 CM2250 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISF2.8CM2220/AN| | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISF3.8CM2220/AN| | | | X | | X |
|---------------+-------+---------+------+------+------+-------+
|ISLe4.5/ISLe5 | | | | | | |
|- CM2150 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISM | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISM-CM870/875 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|ISM-CM876 | | | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|ISM11-CM876 SN | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISX-CM871 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISX/ISZ13 | | | | | | |
|- CM2150 SN | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|ISX-CM2250 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|Signature/ISX | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|Signature/ISX | | | | | | |
| - CM870 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|PIM | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|QSB | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|QSC8.3/QSL9 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|QSK19/45/60/78 | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|QSK19/23-CM500 | X | X | X | | X | |
+---------------+-------+---------+------+------+------+-------+
|QSM11 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|QST30 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSK19G/45G/60G | | | | | | |
|QSV81/91 | X | X | X | X | X | X |
+---------------+-------+---------+------+------+------+-------+
|QSK19/23/38/50 | | | | | | |
|/60/78-CM850 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSB/C/L-CM850 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSB5/7-CM850 PG| | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSB3.3-CM2150 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSB4.5/6.7 | | | | | | |
|CM2250 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSL 9 CM2250 | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSK23/60/78 | | | | | | |
|CM850 PG | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSL9-CM850 PG | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QSM11-CM876 PG | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
|QST30-CM850 PG | | | | X | | X |
+---------------+-------+---------+------+------+------+-------+
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Announcement Bulletin.
- Do not use an extension cable on the Datalink side of the INLINE II adapter.
- Incompatible cables may damage the INLINE, INLINE I INLINE II and/or INLINE 4/5
Datalink adapter has communication problems, disconnect power from the adapter
for 5 seconds and then reconnect. The INSITE™ program does not need to be shutdown.
- There is a Reset Adapter feature under the Tools - Datalink menu that will
correct some software communication errors with the INLINE II and INLINE 4/5.
- The main harness (backbone) has a maximum overall length of 40 meters.
- A J1939 stub, which can be a connection point for ECM's and/or the
meter.
nominal resistance of 120 Ohms, it will measure 60 Ohms when you measure
battery power supply. When making adjustments with INSITE™, including calibration
download, the operator will be asked to switch the key off for 30 seconds.
If the adapter is getting its power from a power source dependent on the key
switch status, such as the lighter adapter inside the cab, the Adapter will lose
power, which will result in INSITE™ losing connection to the ECM. This will
require the operator to reconnect to the ECM and the adjustments might not
E. Version Compatibility
Windows XP SP3, Windows Vista, and Windows 7. Both 32-bit and 64-bit
Power Savers
- Turn off any power saver features when communicating with an ECM,
require the computer to communicate with the ECM, but do not require
you to interact with the computer. As a result, the power saver does
off the computer. This may disable the COM port, hard drive and other
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
- Do not turn off the PC while INSITE™ is running. Exit INSITE™ before
turning off the computer. Disk and database corruption can occur
- If the PC CMOS battery is not working, please make sure you reset
- To back up all Work Orders and Images with INSITE™ 7.4, select the
"Export All" from the right click menu while highlighting any Image.
- ECM Templates from INSITE™ 6.5.1, 6.5.2, 7.0 and 7.0 FP1/FP2 for the ISB CM2150,
ISC CM2150 and ISL CM2150 cannot be used with INSITE™ 7.4. They can be printed.