Professional Documents
Culture Documents
BPO2-Module 11 TEAM WORK
BPO2-Module 11 TEAM WORK
BPO2-Module 11 TEAM WORK
(Module 11)
TEAM WORK
1
Business Process Outsourcing 2 (BPO2)
(Module 11)
Topics Overview
Team Work
Developing Team Work Skills
Team Work Activity
2
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Introduction –
Diverse groups and skill sets are important to creating an effective and
successful team. Different team building activities geared to skill sets and group
dynamics can help you make the team stronger over time. Practicing listening,
communication, organization and discussion are involved in many team work
exercises and are the cornerstones of a good professional work, youth or family
groups. From an old traditional game of telephone to a weekend group outing for a
round of paintball, the methods vary but the skills involved are the same.
3
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Develop Team Work Skills
Write a list of goals for your team work exercises. Think about what you want
to accomplish with this group that will require involvement in different ways from
each participant.
4
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Develop Team Work Skills
Divide into separate teams. Let them perform some strategy and goal-
oriented activities as these will allow them to develop their leadership structure
and carry out their plans.
5
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Develop Team Work Skills
6
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Develop Team Work Skills
• When the time limit is up, let each group discuss the outcome of the activities
as a group.
• Let each group discuss the main problem encountered in accomplishing the
task.
• Let them discuss the major constraints that caused the main problem.
7
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Develop Team Work Skills
• Discuss and brainstorm ideas for improvement after the exercise is complete.
• Analyze what everyone has learned, their ability to adjust to the group and task
assigned and what elements can be used in varied group dynamics.
8
Business Process Outsourcing 2 (BPO2)
(Module 10)
TEAM WORK
Team Working Activity
9
Business Process Outsourcing 2 (BPO2)
(Module 9)
References:
• Learning For Life: Problem Solving Initiative Games
• Workshop Exercises: Leadership
• Time Management Guide: Team Work and Team Building Essentials
10