DIGITAL ENTERPRISE | COVER STORY
Shrikanth &
| shrkenthg@eybermedia.co.in
Data Is The New Oil
Today enterprises need radical new BI and Analytical tools to provide
pro-active insights and business outcomes
ata, t's everyuhere. i's a Digital world out there
and whether you are an individual or a com-
amy, in any given day huge amounts of data
has besn generated and no wonder we call ita
Digital Universe’. Amid the aggressive conversations on
‘going Digital across the world, enterprises of al izes ara
looking at how they can use the data for better outcomes
and arive greater business proftbilty
8 Septonbex 2018,
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Gon tho impact of data on ourlives and on businesses,
clearly the biggest chalenge for both the vendors and the
enterprise IT organizations isto mine the relevant data
and achiove batter businoss outcomes, but itis easier
said than done, as more data means more compley
‘A Word Economic Forum (WEF) observation stated
"This personal data - digital data created by and about
people - is generating 2 new wave of opportunity for
‘CyberMedia Pubeston| DATAQUEST
fore T)DIGITAL ENTERPRISE | COVER STORY
AS ORGANIZATIONS EMBARK ON AN AGGRESSIVE DIGITAL
TRANSFORMATION PLAY, IT IS VITAL FOR THEM TO UNDERSTAND
DATA AND EQUIP THEMSELVES TO CULL INSIGHTS FOR BETTER
BUSINESS OUTCOMES. THEY NEED TO CONSTANTLY INNOVATE AND
CREATE A COHESIVE DATA MANAGEMENT STRATEGY AND DEPLOY
ANALYTICS-DRIVEN WORKFLOW PROCESSES
‘economic and societal value creation. The types, quantity,
‘and valve of personal data being collected are vas: our
profes. and demographic data from bank accounts to
‘medical records to employment data, Our Web searches
and sites vsted, Including our likes and alsikes and
purchase histories, Our tweets, texts, mais, phone calls,
‘Photos and videos as wel as the coordinates of our real-
‘world locations. The list continues ta grow. Fim collect
‘and se this datato support indvidualizedservice-delvery
business models that can be monetized. Governments
‘employ personal data to provide citicl public services
rove efficiently and efecively, Researchers accelerate
the development of new drugs and treatment protocols.
End users benefit from fee, personalized consumer
‘experiences such as Internat search, socal networking or
buying recommendations.”
WHY IS DATA THE NEW O1L?
For ages Oi (crude) is considered as an asset that runs
the word, i's a ulity that we cannot live without. With
the advent of the Inomet age, the buk of the earth's
popuistion has a digital footprint in one way or the other.
‘We create and consume data. We need to see ths data
‘evolution through multiple lenses, one as an individual we
produce so much personal data and this personal data
can be futher granulated into many subsets. Data that
fare purely personal- the ones we have in our AADHAR,
PAN and bank accounts, These data are classiied as
rission extical in torms of socurty and privacy. This data
becomes often a target for hackers.
“Thesecond typeof personaldatarelatestowhat we have
In social mecia, online shopping sites, cloud services ike
photo sharing, email et al. This consumer data has huge
value forthe companies to understand many things about
theindividual and this datain many waysitis unstructured
DATAQUEST | A CyberKeciaPubscation
and most ofthe service providers data management and
capturing algorithms capture these random data and
structure it and suggest recommendations to the user
and provide consumar-cantric insight the companies.
‘The thd type of data relates to ‘business, productivity
and process outcomes! Enterprises use Bland Analytical
tools to manage the business strategy for product
cycle management. Say for instance, an FMCG
company launching a new beauty product and post the
launch, it wants to understand what kind of consumers
have purchased it across age groups, it needs to go
ep into its reall engine and do a 360 degree analysis
culling buying data through an omni-channel approach to
Understand the customer demographics and satisfaction
ofthe product. To do the data analysis, one noeds data
scientists an analysts whe tough multiple touch points
mine this data and create the consumer behavior fr this
product and the dynamics of that particular business
Category. So gaining insights out of data has multiple
ramifications across the enterprises. Ths is where the
vendor opportunity His in.
METHOD OUT OF MADNESS
The biggest challenge in mining the data is Its sproad
and plurality, scattered acrass multiple sources. Experts
say that many organizations have the equipment and
‘expertise to hance large quantities of structured data, but
vith the increasing volume and faster lows of data, e, big
data, they lack the ablty to mine and derive actionable
inteligence in timely way. Not only isthe volume ofthis
data growing too fast for tractonal analytics, but the
speed at which it arives and the vanety of data types
necessitates new types of data processing and analytes
solutions. Big data analysis involves making 'sonse’ out
of large volumes of varied data that in its raw form lacks
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Senter, 2018 | 8DIGITAL ENTERPRISE | COVER STORY
IN SPITE OF THE WIDESPREAD IMPLEMENTATION OF ANALYTICS,
ENTERPRISES STRUGGLE TO FULLY REALIZE THE PROMISE OF
OPERATIONAL EFFECTIVENESS FROM THEIR BI SOLUTIONS. FOR
MANY, THE BI TOOLS AVAILABLE ARE DIFFICULT TO USE AND SLOW TO
RESPOND AND THE CONTENT THEY DELIVER IS OF LITTLE RELEVANCE
‘a data model to define what each element means in the
‘context ofthe others. For example, one may havane idea
wietner or not social data sheds ight on sales trends.
Besides, new types of BI inquiry entall not only what
happened. but why. For example, a key metic for
many companies Is customer churn. I's faily easy to
‘quantity chur. But why does it happen? Studying call
‘ata records, customer suppor inquiries, social media
commentary, and other customer feedback can all help
‘explain why customers detect. With advanced analytic,
‘simlar approaches are being used with other types of
‘ata and in other stuations, Why cd sales fall in a given
‘store? Why do certain pationts survive longer than others?
‘The trick now is to fnd the ight data, discover the hidden
relationships, and analyze i corectly to draw actionable
inteligance from a haystack of information. Big Data is
‘actually accelerating the democratization of Bl
‘So datas the source ike ol and itis up to the players
in the fray to extract it for greater mileage. The biggest
players in the data space Googie. Amazon, Facebook,
land Microsoft make the most out of the consumer deta.
Meanviile, companies of multiple hues
provide data analytics solution to. the
‘enterprise fr an outcome-crven business
model
Business and IT decision makers in
Indian enterprises e90 an investmont in Bt
‘and analytics solutions as critical fr their
‘growth, Today enterprises needradicalnew
Bland Anaytcaltoois toprovide pro-active
insights and business outcomes. From
‘start-ups to eCommerce companies, and
banks to large manufacturing companies,
almost every organization Is. beginning
1 irvest in Bl and analytics solutions to
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101 September, 2018,
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decode the changing consumer predicament and identity
‘operational neticiencies within the organization. There is
‘2 greater understanding about the value ofthese insights
tocreate
Better business strategles that can lead to enhanced
productivity, a stronger competitive position, and greater
innovation—all of which can have a significant impact
‘on the bottom line and help find new avenues for top-
line growth. In fact, according to an industy research,
‘organizations that use analytics get $10.66 for every $1
they spend on analytics.
FROM A ClO'S POINT OF VIEW
In spita of the widespread implementation of analytics,
enterprises struggle to fuly realize the promise of
‘operational effectiveness from their BI solutions. For
‘many, the Bl tools available are cficult to use and slow to
respond and the content they delivers of litle elevance.
Besides, the sophistication of many of today’s analytics
applications, combined with arger and more complex data
‘ets, s making it challenging for casual business users to
[Acybarhaia Picton! DATAQUEST
Rem)DIGITAL ENTERPRISE | COVER STORY
MANY ORGANIZATIONS HAVE THE EQUIPMENT AND EXPERTISE
TO HANDLE LARGE QUANTITIES OF STRUCTURED DATA, BUT
WITH THE INCREASING VOLUME AND FASTER FLOWS OF DATA,
i.e, BIG DATA, THEY LACK THE ABILITY TO MINE AND DERIVE
ACTIONABLE INTELLIGENCE IN A TIMELY WAY
Interpret al he information they ean now access,
‘Asa eeu, business users defaut ta making decisions
‘based on incomplete information or thar “gut fealing’
TT and business managers also say that most analytics
‘and 8 solutions are typically disconnected from planning
systems and transactional applications so metrics
viewed in Bl reports and dashboards often have litle or
‘no relationship to target metrics established in financial
plans. In the same way, the annual targets established
‘in fnancial plans and budgets often have litle or no
tionship to operating plans and dyramicaly changing
‘business conditions.
Inian organizations are increasingly moving rom
traditional entoprise reporting to augmentod analytics
tools that accelerate data preparation and data cleansing,
‘said Gartner ina recent observation. This change i sotto
postvely impact the analytics and business intoligence
(G) sofware market in India in 2018, Gartner forecasts
‘that analytics and Bl software market revenue in Inia wil
‘each US8304 millon in 2018, an 18.1 percent increase
year over year
“indian organizations are siting from tradtonal,
tactical ané tool-centric data and analytics projects to
Strategic, modern and archtecture-centric data and
‘analytics programs,” said Ehlisham Zaid, principal
research analyst at Garner “The ‘ast folowers' are even
looking to make heavy investments in advanced analytics
solutions driven by aii iteligence and machine
learning, to reduce the time to market and accuracy of
analytics offerings
"We are witnessing & rapid shit tothe cloud and hybrid
ata management through focused data management
‘offerings, including integration platform as a service
ATAQUEST | A CyberMfoca Publeation
Analytics and Bl Software Revenue
Forecast, India, 2017-2019
(Millions of Dollars)
em EET
Corporate Performance | 405 | 46.1 | 52.1
Management (CPM)
Suites
‘Analy Appicaions | 248 | 206 | 95
Data Science Pitfoms | 30 | 39 | 502
Modem Bi Patiooms | 59.1 | 814 | 1075
“rational BI Platforms | 1025 | 107.7 | 1115
Total 257_| 3007 | 358.2
‘Sexe: Gana ure 207)
(PaaS) tools for cloud integration and data preparation
100s for self-service integration,” said Zaid. "We are also
seeing the emergence of data lakes and data hubs, a8
‘anew way to ingest and manage mult-structued data.
However, unavainbilty of talent will continue to be a
‘ajo inhibitor toward their adoption.”
‘As organizations embark on an aggressive digital
‘transformation play, it is vital for them to understand
data and equip themselves to cull insights and business
‘outcomes. They need to constantly innovate and create
fa cohesive data management strategy and deploying
analytics-