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Critical Direction - AIESEC in Neiva

II
MM
PP
AA
TH
TH CC
EETT
WW
AY
AY GENERATING
GENERATING
W GENERATING
GENERATINGGIP
GIP
W GCDP
GCDP EXPERIENCES
EE EXPERIENCES EXPERIENCES
EXPERIENCES
DD
OO
C
IT
C
IT
UU CUSTOMER
CUSTOMERLOYALTY
LOYALTY BRAND
BRANDPOSITIONING
POSITIONING
SS
TT
OO
MM
EE GENERATING
GENERATINGRELATIONSHIPS
RELATIONSHIPS PRODUCT
PRODUCTSERVICE
SERVICE
II WITH
WITHSTAKEHOLDERS
STAKEHOLDERS
RRN
SSN
TT
EE
RR
NN MARKET
MARKETANALYSIS
ANALYSIS&& MARKET
MARKETAPPROACH
APPROACH
AA RESEARCH
RESEARCH
LL

PP
RR GOVERNANCE
GOVERNANCE&&
OO MANAGING
MANAGINGINFORMATION
INFORMATION ACCOUNTABILITY
ACCOUNTABILITY
CC
EE
SS
SS
LE
LE
EE
AR
AR
SS
NIN
NIN
G TALENT
G& & TALENT
TALENTCAPACITY
CAPACITY
TALENT
DEVELOPMENT
CA DEVELOPMENT
CA
PA
PA
CIT
CIT
YY
n Neiva

GENERATING
GENERATING GENERATING
GENERATINGTLP
TLP
TMP
TMP NPS
NPSSCORE
SCORE
EXPERIENCES
SS
EXPERIENCES
EXPERIENCES
EXPERIENCES
UU
SS
TT
AA FINANCIAL
ITIONING FINANCIAL
SITIONING II SUSTAINABILITY
SUSTAINABILITY
NN
AA
BB
SERVICE
SERVICE II INCREASING
INCREASINGSURPLUS
SURPLUS
LL
II
TT
YY

PROACH
PROACH INTERNAL
INTERNALEFFICIENCY
EFFICIENCY

ANCE
ANCE&&
ABILITY PLANNING
PLANNING&&REVIEW
REVIEW
ABILITY

MEMBERSHIP
MEMBERSHIP INFRASTRUCTURE
INFRASTRUCTURE
PRODUCTIVITY
PRODUCTIVITY
The Balanced Scorecard AIESEC Colom
Perspective Critical Success Factors #
1
2
3
Talent Capacity
4
5
6
7
Learning and Capacity
8
Talent Development
9
10
Infrastructure 11
12
Membership Productivity 13
14
15
16
Planning and Review
17
18
19
20
21
Governance and Accountability
22
23
24
25
26
Managing Information
27
28
Internal Processes 29
Market Analysis & Research
30
31
32
Market Approach 33
34
35
36
37
38
39
Internal Efficiency
Internal Efficiency
40
41
42
43
44
45
Customer Loyalty
46
47
48
49
50
Brand Positioning
51
52
53
54
55
56
Generating Relationships with 57
Stakeholders 58
Customers
59
60
61
62
63
64
65
66
67
Product Service
68
69
70
71
72
73
74
75
Financial Sustainability 76
77
Sustainability 78
79
80
Increasing Surplus
81
82
83
GCDP
84
85
GIP
86
TMP 87
The Way We Do It
TLP 88
89
90
NPS
91
92
Scorecard AIESEC Colombia January
Key Performance Indicators Responsible Goal
Members Recruited for Team Member Programme TM
Members Recruited for Team Leader Programme
Integrated Experiences oGCDP
Integrated Experiences oGIP
Members on Practical Induction
Members Performing on Sales
Global Learning Environments - LEAD
Global Learning Environments - Competencies
Global Learning Environments - SDP
Global Learning Environments - Operations
Total Entity Fixed Assets
IXP Membership +30%
LC Productivity [X/M]
Members on Front Office Vs Back Office +60%
High Performance Team Leaders +90%
High Performance Team Members +90%
Monthly Closure Meetings
Executive Board Meetings
Board of Advisors Meetings
OGX Forms Fulfilling Auditing Minimums
iGCDP Forms Fulfilling Auditing Minimums
iGIP Forms Fulfilling Auditing Minimums
Legislative Assemblies
Full Members
Members on PODIO
Members on EXPA
EP Newsletters Sent
LC Newsletters Sent
Opportunities identified for ELD
Pressence in #Universities
Sign Ups for oGCDP
Sign Ups for oGIP
Sign Ups for TMP
Sales Meetings - iGCDP
Sales Meetings - iGIP
Matching Rate iGCDP
Realization Rate iGCDP
Matching Rate oGCDP
Realization Rate oGCDP
Matching Rate iGIP
Realization Rate iGIP
Matching Rate oGIP
Realization Rate oGIP
Promoters iGCDP
Promoters oGCDP
Promoters iGIP
Promoters oGIP
Folllowers on Twitter
Followers on FB Fanpage
Showcased experiences
Subscriptions on Youtube
Participation on Events
Media Appearances
iGCDP - In Progress Forms
iGIP - In Progress Forms
oGCDP In Progress Forms
oGIP In Progress Forms
TN Takers GCDP
TN Takers GIP
oGCDP Partners
oGIP Partners
iGCDP Matched Forms
oGCDP Matched Forms
iGIP Matched Forms
oGIP Matched Forms
NPS Response Rate iGCDP
NPS Response Rate oGCDP
NPS Response Rate iGIP
NPS Response Rate oGIP
Cases Closed iGCDP
Cases Closed oGCDP
Cases Closed iGIP
Cases Closed oGIP
Total Incomes
Total Outcomes
Surplus
Fundraising
Months of Reserves
Financial Goal iGCDP
Financial Goal oGCDP
Financial Goal iGIP
Financial Goal oGIP
Generating iGCDP Experiences
Generating oGCDP Experiences
Generating iGIP Experiences
Generating oGIP Experiences
Generating TMP Experiences
Generating TLP Experiences
Net Promoter Score - iGCDP
Net Promoter Score - oGCDP
Net Promoter Score - iGIP
Net Promoter Score - oGIP
Quarter 1

January February March


Achieved Performance Goal Achieved Performance Goal
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
March Quarter 1 April
Achieved Performance Goal Achieved Performance Goal
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
Quarter 2

April May June


Achieved Performance Goal Achieved Performance Goal
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
June Quarter 2 July
Achieved Performance Goal Achieved Performance Goal
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
Quarter 3

July August September


Achieved Performance Goal Achieved Performance Goal
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
September Quarter 3 October
Achieved Performance Goal Achieved Performance Goal
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
Quarter 4

October November December


Achieved Performance Goal Achieved Performance Goal
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
0% 0%
December Quarter 4
Achieved Performance Goal Achieved Performance
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
0% 0 0 0%
The Balanced Sc
Perspective Critical Success Factors #
1
2
3
Talent Capacity
4
5
6
7
Learning and Capacity 8
Talent Development 9
10
11
Infrastructure 12
13
Membership Productivity 14
15
16
17
Planning and Review
18
19
20
21
22
Governance and Accountability
23
24
25
26
27
Managing Information
28
29
30
Internal Processes Market Analysis & Research
31
32
33
34
Market Approach
35
36
37
38
39
40

Internal Efficiency
41
Internal Efficiency
42
43
44
45
46
47
48
49
Customer Loyalty
50
51
52
53
54
55
56
Brand Positioning
57
58
59
60
61
62
63
Customers
Generating Relationships with 64
Stakeholders 65
66
67
68
69
70
71
72
73
74
75
Product Service
76
77
78
79
80
81
82
83
Financial Sustainability

Sustainability
Financial Sustainability 84
85
Sustainability 86
87
88
Increasing Surplus
89
90
91
GCDP
92
93
GIP
94
TMP 95
The Way We Do It
TLP 96
97
98
NPS
99
100
The Balanced Scorecard AIESEC Colomb
Key Performance Indicators
Members Recruited for Team Member Programme
Members Recruited for Team Leader Programme
Integrated Experiences oGCDP
Integrated Experiences oGIP
Members on Practical Induction
Members Performing on Sales
Global Learning Environments - LEAD
Global Learning Environments - Competencies
Global Learning Environments - SDP
Global Learning Environments - Operations
Members with CAT 360° Results
Total Entity Fixed Assets
IXP Membership +30%
LC Productivity [X/M]
Members on Front Office Vs Back Office +60%
High Performance Team Leaders +90%
High Performance Team Members +90%
Monthly Closure Meetings
Executive Board Meetings
Board of Advisors Meetings
OGX Forms Fulfilling Auditing Minimums
iGCDP Forms Fulfilling Auditing Minimums
iGIP Forms Fulfilling Auditing Minimums
Legislative Assemblies
Full Members
Members on PODIO
EP Newsletters Sent
LC Newsletters Sent
Members Aware of LC Opportunities & Performance
Opportunities identified for ELD
Pressence in #Universities
Applications Received for oGCDP
Applications Received for oGIP
Applications Received for TMP
Sales Meetings - iGCDP
Sales Meetings - iGIP
Sales Meetings - Strategic Alliances
Matching Rate iGCDP
Realization Rate iGCDP
Matching Rate oGCDP
Realization Rate oGCDP
Matching Rate iGIP
Realization Rate iGIP
Matching Rate oGIP
Realization Rate oGIP
Promoters iGCDP
Promoters oGCDP
Promoters iGIP
Promoters oGIP
Upscaling iGCDP Partners
Upscaling oGCDP Partners
Upscaling iGIP Partners
Upscaling oGIP Partners
Folllowers on Twitter
Followers on FB Fanpage
Showcased experiences
Subscriptions on Youtube
Participation on Events
Media Appearances
iGCDP - Raised Forms
iGCDP - Re Raised Forms
iGIP - Raised Forms
iGIP - Re Raised Forms
oGCDP Raised Forms
oGIP Raised Forms
TN Takers GCDP
TN Takers GIP
oGCDP Partners
oGIP Partners
iGCDP Matched Forms
oGCDP Matched Forms
iGIP Matched Forms
oGIP Matched Forms
Response Rate iGCDP
Response Rate oGCDP
Response Rate iGIP
Response Rate oGIP
Cases Closed iGCDP
Cases Closed oGCDP
Cases Closed iGIP
Cases Closed oGIP
Total Incomes
Total Outcomes
Surplus
Fundraising
Months of Reserves
Financial Goal iGCDP
Financial Goal oGCDP
Financial Goal iGIP
Financial Goal oGIP
Increasing iGCDP Experiences
Increasing oGCDP Experiences
Increasing iGIP Experiences
Increasing oGIP Experiences
Increasing TMP Experiences
Increasing TLP Experiences
Net Promoter Score - iGCDP
Net Promoter Score - oGCDP
Net Promoter Score - iGIP
Net Promoter Score - oGIP
Scorecard AIESEC Colombia
How to set KPI Goals
How many recruits for the entity in each period. Base this goal on your talent planning guide.
Total number of Middle Management Positions opened for the period.
How many members are going on GCDP
How many members are going on GIP
100% of the newbies should be in Practical Induction. Use this as well for old members on alert.
How many members are you planning to have in each month on sales. At least 40%.
Number of LEAD environments planned for the period. ONLY delivered by externals and +15 delegates.
Number of sessions for Competencies development.
Number of sessions for SDP planned for the period.
Number of Operations & Functional Trainings planned for the period.
Members with the 360° Results per period.
Plan the total of $ your assets should be: Computer+Videobeam+Office. ALL IN MONEY.
The goal is that 30% of your membership go on echange. If you want you can set a higher IXP goal.
How many exchanges are you aiming per member
The goal is 60% of your membership in the front office.
Your goal here is your total of Team Leaders since you must aim to build the best out of all of them
Your goal here is your total of Team Members since you must aim to build the best out of all of them
1 Monthly Closure per month, it´s logic. BUT, only count the properly done Closure meetings.
1 EBM per week.
Measure not only the complete BoA Official Meetings, aim to have O2O Meetings with your LCVPs as well
Aim for 100% of your Forms Fulilling Auditing Minimums
Aim for 100% of your Forms Fulilling Auditing Minimums
Aim for 100% of your Forms Fulilling Auditing Minimums
Goal of Legislative Assemblies, at least one every three months
Goal of Full Members in your entity
Aim for 100% of your members on PODIO
Number of expected newsletters sent
Number of expected newsletters sent
Aim to have 100% of your membership aware of your reality
Number of expected identified opportunities for ELD
Goal of universities your entitiy has pressence in
Applications in oGCDP. Use the Hours to Applications" efficiency rate
Applications in oGIP. Use the Hours to Applications" efficiency rate
Applications in TMP Use the Hours to Applications" efficiency rate
Sales Meetings in iGCDP. Use the "Meetings to Leads" efficiency rate
Sales Meetings in iGIP Use the "Meetings to Leads" efficiency rate
Sales Meetings for Strategic Alliances Use the "Meetings to Leads" efficiency rate
Goal of Matching Rate
Goal of Realization Rate
Goal of Matching Rate
Goal of Realization Rate
Goal of Matching Rate
Goal of Realization Rate
Goal of Matching Rate
Goal of Realization Rate
Goal of promoters in completed stage
Goal of promoters in completed stage
Goal of promoters in completed stage
Goal of promoters in completed stage
How many TN Takers are you aiming to keep - 100%
How many Universities or Institutes are you aiming to keep - 100%
How many TN Takers are you aiming to keep - 100%
How many Universities or Institutes are you aiming to keep - 100%
MC Usage
MC Usage
Aim to have 100% of your experiences showcased
MC Usage
Goal of events where AIESEC has pressence on
MC Usage
Raises in iGCDP. Use the "Leaders to Raises" current efficiency rate
Aim to Ra Raise 100% of your past forms
Raises in iGIP Use the "Leaders to Raises" current efficiency rate
Aim to Ra Raise 100% of your past forms
Raises in oGCDP. Use the MRB to Raises" current efficiency rate
Raises in oGIP. Use the MRB to Raises" current efficiency rate
How many TN Takers you're aiming to have by the end of the month
How many TN Takers you're aiming to have by the end of the month
How many Universities or Institutes you're aiming to have by the end of the month
How many Universities or Institutes you're aiming to have by the end of the month
Matched forms in iGCDP. Use the Current Matching rate
Matched forms in oGCDP. Use the Current Matching rate
Matched forms in iGIP. Use the Current Matching rate
Matched forms in oGIP. Use the Current Matching rate
How many customers are you aiming to get the NPS Survey filled
How many customers are you aiming to get the NPS Survey filled
How many customers are you aiming to get the NPS Survey filled
How many customers are you aiming to get the NPS Survey filled
Aim for 100% of your cases closed
Aim for 100% of your cases closed
Aim for 100% of your cases closed
Aim for 100% of your cases closed
The sum of the expected incomes in your LC
The sum of your costs in operations
Total Incomes minus Total Outcomes
In kind resources or sponsorships you're aiming for
How many months of operations are your reserves supporting? Aim for at least 4
Expected incomes in iGCDP
Expected incomes in oGCDP
Expected incomes in iGIP
Expected incomes in oGIP
iGCDP RE Goal
oGCDP RE Goal
iGIP RE Goal
oGIP RE Goal
TMP Experiences Goal
TLP Experiences Goal
NPS goal for iGCDP
NPS goal for oGCDP
NPS goal for iGIP
NPS goal for oGIP
Perspective Critical Success Factors

Our Impact Positive Impact

The Way We Do
GCDP GIP TMP
It

Customer Brand Generating


Customers
Loyalty Positioning Stakeholders

Financial Increasing
Sustainability
Sustainability Surplus

Internal Market Internal


Market Analysis
Processes Approach Efficiency

Learning & Talent Membership


Talent Capacity
Capacity Development Productivity
21 0%
ical Success Factors 20 0%
19 0%
18 0%
17 0%
16 0%
15 0%
TLP NPS Score
14 0%
13 0%
Product 12 0%
Service 11 0%
10 0%
9 0%
8 0%
7 0%
Managing Governance Planning 6 0%
Information Accountability Review 5 0%
4 0%
3 0%
Infrastructure
2 0%
1 0%
0 0%
NPS
TLP
TMP
GIP
GCDP
Surplus
Financial Sustainability
Product Service
Generating Relationships
Brand Positioning
Customer Loyalty
Internal Efficiency
Market Approach
Market Analysis
Managing Information
Governance & Accountability
Planning & Review
Membership Productivity
Infrastructure
Talent Development
Talent Capacity
Positive Impact
Perspective Critical Success Factors

Our Impact Positive Impact

The Way We Do
GCDP GIP TMP
It

Customer Brand Generating


Customers
Loyalty Positioning Stakeholders

Financial Increasing
Sustainability
Sustainability Surplus

Internal Market Internal


Market Analysis
Processes Approach Efficiency

Learning & Talent Membership


Talent Capacity
Capacity Development Productivity
21 0%
ical Success Factors 20 0%
19 0%
18 0%
17 0%
16 0%
15 0%
TLP NPS Score
14 0%
13 0%
Product 12 0%
Service 11 0%
10 0%
9 0%
8 0%
7 0%
Managing Governance Planning 6 0%
Information Accountability Review 5 0%
4 0%
3 0%
Infrastructure
2 0%
1 0%
0 0%
NPS
TLP
TMP
GIP
GCDP
Surplus
Financial Sustainability
Product Service
Generating Relationships
Brand Positioning
Customer Loyalty
Internal Efficiency
Market Approach
Market Analysis
Managing Information
Governance & Accountability
Planning & Review
Membership Productivity
Infrastructure
Talent Development
Talent Capacity
Positive Impact

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