WRITING QUESTIONS 6 -7 : RESPOND TO A WRITTEN REQUEST

PROGRESSIVE PRACTICE: Go for the TOEIC® Test

TOEIC® TEST PRACTICE

Questions 6 -7 : Respond to a written request
Directions: In this part of the test, you will write a response to an e-mail.

Your response will be scored on

• the quality and variety of your sentences.

• vocabulary.
• organization.

Give yourself 10 minutes to read and answer each e-mail.

Question 6
Writinq Test HELP 1 BACK ^ NEXT )

0 o o
Question 6 of 8

From: Samuel George

To: Janet Jones
Subject: Changing banks
Sent: February 23,20—
Dear Ms. Jones,
We understand that you have moved your accounts to another bank. We are very sorry to lose your
business. To help us provide better service in the future, would you mind telling us why you made
the decision to change banks? Thank you very much.
Sincerely,
Samuel George
National City Bank Customer Service

Directions: Respond to the e-mail as if you are Janet Jones. In your e-mail, explain ONE problem
and make TWO suggestions.

T im e U s e d : __________ m in u t e s .

T o r ea d s a m p l e r e s p o n s e s , see page 1 6 0 .

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SKILLS FOR THE TOEIC® TEST: SPEAKING AND WRITING

Question 7

Writing Test ^ HELP ' ^ acK>

Question 7 of 8

From: John Jenkins

To: Shirley Park
Subject: Budget report
Sent: February 23,20—
Shirley,
I am working on the annual budget report as you requested. You asked me to have it finished by
next Friday; however, it’s taking longer than I thought. Could I have one more week to complete the
report? That way I would have time to do a thorough job.
Thank you.
John

Directions: Respond to the e-mail as if you are Shirley Park. In your e-mail, ask ONE question
and give TWO pieces of information.

T im e U s e d : __________ m in u t e s .

T o READ SAMPLE RESPONSES, SEE PAGE 1 6 0 .