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Accenture Collateral

Management Services
Achieving high performance through
collateral management transformation
2 | Accenture Collateral Management Services
Collateral Management

Figure 1. Convergence of new operating requirements driven by cost drivers,


regulation and next-wave technology capabilities.

Pressure to bolster operating


margins with cost savings through
efficiency

Collateral
Increased regulatory management Availability of next
scrutiny next wave technology
generation
architecture

The collateral management function The implementation of global regulations At Accenture, we believe that collateral
performs a range of important and such as Basel III, the Dodd-Frank Wall management processing will benefit
unique roles within a capital markets Street Reform & Consumer Protection from a convergence of new operating
firm. The process of making calls for Act and EMIR/Mifid II will bring increased requirements driven by cost drivers,
collateral (or “margin calls”) is a well- capital and reporting requirements regulation and next-wave technology
defined and operationally sophisticated that squeeze operating margins, while capabilities like service-oriented
set of business processes and workflows. collateral managers are increasingly architectures and cloud computing
Effective collateral management starts being required to become active (see Figure 1). These drivers will finally
with design, negotiation and set-up participants in their firm’s profitability take down the walls between investment
of new collateral legal agreements and pricing strategies. Industry initiatives banking departments, and will force
(CSAs), and continues with operations include offering “consolidated margin unprecedented synergies across
to collect and return cash and collateral, calls” across cleared/uncleared derivatives operations for cash-settled securities
recall and substitute collateral, mark products, collateral optimization and and OTC derivatives. Services and
collateral to market, asset-service transformation to reduce margin information models will converge,
collateral and meet the demands to requirements/improve liquidity control, enabling better cost management and
finance new types of products. sophisticated cross-border capabilities capacity that expands or contracts
and more effective use of assets under along with business demand.
Collateral is a key component of credit custody with the extension of tri-party
risk mitigation. Coupled with other services. In order to provide this
techniques such as traditional credit functionality, collateral managers
analysis, capital-reserving strategies, must innovate to improve collateral
netting, selective termination and use management functional, data and
of credit derivatives, collateralization system capabilities.
is part of an increasingly sophisticated
toolset available to credit risk managers.

3
Industry Drivers
for Change

The credit crisis has brought two issues Further, these regulations and globally Managing across borders
into sharp focus: that of counterparty proposed central counterparty clearing
The Undertakings for Collective
credit risk and the importance of (CCP) models will lead to liquidity
Investments in Transferable Securities
the collateral management function. demand of high initial margin, daily
(UCITS) IV directive was implemented
These issues present challenges and variance margin, primarily in the form
in late 2010, making it easier for fund
opportunities for collateral actors, of cash and increased margin require-
management firms to operate across
especially central counterparties and ments for bilateral OTC transactions.
borders. As such, fund managers now
banks that offer—or wish to offer—OTC
need to manage exposure by applying
derivatives clearing. As the complexity Changes to credit and credit risk mitigation practices—including
and volume of regulated collateralization
risk calculations optimized collateral management—to
processing increases, there is a strong
Recent Basel III draft proposals bring their cross-border derivatives dealings.
argument for overhauling collateral
management processing across changes to credit and counterparty risk
the industry. calculations. They also call for additional Increased use of OTC derivatives
collateral and margin requirements for The size of the OTC derivatives market,
large, complex and illiquid derivatives.
Margin requirements as reported by the International Swaps
Thus, regulatory focus on expanding and Derivatives Association’s (ISDA) 2011
In the United States and Europe, the capital requirements will require Margin Survey, indicates that over the
Dodd-Frank Act and the European banks and buy-side firms to focus ten-year period from 2000 to 2010 the
Markets Infrastructure Regulation on Collateral Optimization across amount of collateral for OTC derivatives
(EMIR) have provisions for central Front Office, Treasury and Operations transactions has grown at a 30 percent
clearing and margin requirements. to maintain liquidity for their
trading business.

4 | Accenture Collateral Management Services


Case Study
Best-in-Class Collateral Management Assessment
The challenge and foundational requirements across Client benefit
all functional areas, we defined best-
Our client, a global investment bank, • A clear vision to enable capability
in-class capabilities and highlighted
wanted to develop a best-in-class maturity and evolution in lockstep
foundational changes needed for
collateral management capability. with regulatory changes.
immature capabilities.
Secondary objectives included near- • Ability to secure funding for capability
term foundational improvements for Regulatory impact assessment. transformation with supporting
immature capabilities and the incor- We pinpointed capabilities that will business cases.
poration of regulatory imperatives into be impacted by upcoming regulatory • Enabled top-management dialogue
the target state. changes. between business and technology,
Target state definition. We combined allowing IT to drive the design of
Our approach visionary requirements and regulatory concrete plans to enable the target
impact assessment to define the state.
Current state assessment. We
target state.
leveraged the Accenture maturity
model, enabling us to identify Transformational roadmap. We
immature capabilities. defined a series of change initiatives
to evolve capabilities from current
Visionary and foundational requirements
state to desired target state along with
gathering. By leveraging the current
supporting business cases.
state assessment to solicit visionary

compound annual growth rate, while There are other indications of the need • The increasing requirement by
gross credit exposure has grown at a to overhaul collateral management buy-side clients to segregate their
14 percent compounded annual rate. processing. Consider: collateral with third parties such
In addition, the survey indicates that as custodians means calculations,
70 percent of OTC derivatives trades • A comparison of the aggregate reconciliations and reports need
were reported by respondents as returns from a constant sample of to account for these separate pools
subject to collateral agreements. institutions showed growth over the of assets.
last 6 months of 20.2 percent.

Robust repurchase agreement • Approximately 80 percent of the Emerging industry


overall OTC trade population of
(repo) market self-regulation initiatives
the 14 largest dealers is subject to
The International Capital Market collateralization. In addition, implementation of industry
Association European Repo Council standards such as ISDA Collateral Best
• Cash now stands at over 81 percent
reported in its June 2011 survey that Practices, integration of Electronic Margin
of collateral received and 80 percent
repo markets have continued to follow a Messaging standards, the new Dispute
of collateral delivered.
steady growth trend, providing much- Resolution Protocol and Standardized
needed liquidity to borrowers. The • Hedge funds are the largest Collateral Agreements are additional
contracts outstanding on the books collateralized client sector. focus areas in the bilateral OTC
of the 59 institutions that participated • There is an increasing range of Collateral Management world.
in the latest survey was EUR 6,178 “other collateral” assets deemed
billion, compared to EUR 5,908 billion acceptable by market participants,
in December 2010. including corporate bonds, equities
and government agencies, and some
CCPs have recently announced the
acceptance of gold as collateral.

5
Key Challenges in Current
Collateral Management Processes
Figure 2. Overview of current collateral management processes.
Periodic processes Daily process

Set policy for Negotiate and Capture Prepare to Calculate Make Record Deliver exposure Action
business/credit/ approve trade terms of calculate margin margin call margin in reports to reports
regulators and/or master agreement margin books and business/credit/
agreements records regulators
• Maintain/ • Gatherdata • Aggregate • Review initial • Make • Deliver
Maintain receive required positions, margin appropriate reports to
counterparty details of for margin prices, static calculation entries to appropriate
margin negotiated calculation data • Monitor update client areas
agreements • Match compliance accounts
accounts to ensure For example: trades to with • Settlement
• Perform new ongoing • Trade capture agreements agreements
client/account margin • Gather mark • Calculate • Margin call
set up compliance to market available management
• Perform client/ (MTM) position margin • Make margin
account close • Determine calls
out thresholds • Receipt
• Gather of client
up-fronts instructions
• Gather MTM • Review out-
collateral standing calls
• Gather cash • Negotiate
• Collect interest collateral
rates • Dispute
• MTM exposure management
calculation /port recs
• Trade • Close out-
consolidation standing calls

Optimizing collateral management • Margining methodology and haircuts • Few skilled resources in the market-
processing offers businesses significant are not transparent for trades that place results in a talent deficit.
opportunities to drive growth and are hard to value. • Firms have limited or no capabilities
manage risk (Figure 2). However, there • Incomplete product or asset class for adopting emerging central
are also some key challenges. coverage leads to siloed manual counterparty clearing infrastructure
• Collateral legal agreements are processes. and computing complex margin
often not integrated; they are stored • Consolidated data from multiple calculations.
independently of the margin operations systems are supplied in • The ability to produce simulations of
management system. batches, not intra-day. margin calls/pre-trade initial margin
• Inaccurate, insufficient and untimely • Limited ability to produce intra-day estimates and cost of margining to
information is fed down from front- collateral valuation (for Front Office, assist the Front Office in pricing of
office systems. Regulators). trades is limited.
• Limited cross-product netting
• Stale data can result in inconsistent • Value-added client service channels
price feeds or instrument valuations. are scarce. capabilities.
• Limited use of PFEs for exposure
• Manual processes create inefficiencies: • Audit trails are not maintained.
for example, sending out margin calculation.
• Collateral reporting lacks detail.
calls by fax or e-mail, and manually • Limited cross-asset collateral
maintaining instrument prices and • Multi-person review of results inventory views.
receiving counterpart margin calls. or proposed actions (“four-eyes”
checks) are often not conducted.

6 | Accenture Collateral Management Services


Case Study
Collateral Management
Re-Engineering for Prime
Services Businesses
The challenge • Provided project management to the • PS has the operational framework
Global Collateral and Margin Change to accept certain CCP ineligible
Our client is a leading global
Management Team to facilitate the collateral to meet CCP margin
investment bank.
development of the OTC-CCP client requirements, transform the collateral,
offering. This included owning post it to the CCP and charge its
The Dodd-Frank Act signifies a market
management reporting on project clients accordingly.
shift in how derivative products are
status, risks and issues at both a
cleared and is expected to lead to
Business sponsorship and Program
near-universal uptake of Central
Steering Committee level.
Counterparty Clearing (CCP) for
Over-the-Counter derivatives (OTC) • Coordinated various Collateral and
traded products. Margin projects within a wider
Strategic OTC-CCP Program. This
The bank’s Prime Services (PS) business included working with separate
is seeking to take advantage of this change teams from various functions,
operational shift by offering its clients e.g. Treasury, Risk Management, Sales,
an enhanced Collateral and Margin Legal, IT, Product Development,
offering for both CCP cleared and Client Management, etc.
uncleared bilateral products, through
cross-netting, cross-product margining, Client benefit
collateral transformation services, etc.
Following the delivery of this project:

The current business processes and • Prime Services can provide clients
IT infrastructures are ‘silo based’ by with a Consolidated Margin Statement
product and region. Investment was for all their cleared and uncleared
needed to provide clients with the bilateral positions across products,
enhanced collateral and margin CCPs and legal entities.
client offering.
• PS clients can meet their margin
calls across all products and legal
Our approach entities with one single payment/
• Analyzed and documented Prime delivery (subject to legal
Services’ current collateral and documentation and related
margin processes across all business legal opinions), reducing the
streams and products. pressure on funding and their
operational costs.
• Identified and documented the
business requirements PS needed • PS clients can receive margin relief
to become a Clearing provider and and reduced margin calls by benefiting
provide clients with an advanced from cross-product margining and
collateral and margin client offering. recognizing risk offsets (subject to
legal documentation and related
legal opinions). This will provide
them with reduced funding cost.

7
Collateral Management Next
Generation Service Architecture
Figure 3. Collateral management next generation service architecture.

Enterprise Portal Market


services Internal applications Sales and client onboarding Client service and self-service Infrastructure
Interfaces
Front office services
Client and Execution
counterparty Front office trading Front office P&L and market/ services
data, counterparty credit risk
reference
data, pricing Integration zone
and analytics Clearance,
Trade event processors P&L and risk services
settlement
payments
Exception Operations
management
Operations services Collateral Trades and position keeping
management services: Regulatory
information services
reporting
• Workflow control
• Margin call engine
services

Legal and compliance Finance Enterprise risk


Management platforms

Compounding operational challenges, • Consistent and federated information next generation service architecture
a typical bank has dozens of systems, architecture. uses streamlined workflow and
hundreds of flows and, often, no • Standardized messaging for processing consistent information models to
consistent information model. In light trade, operations and other key capture client/counterparty data
of this, how is it possible to transform information. and margin requirement parameters
the collateral management function? from contracts.
The basis of transformation is a next • Straight-through processing market
generation service architecture. infrastructure that leverages industry Outcomes:
standard protocols.
The Accenture capital markets next • Time to trade is reduced.
generation service architecture (Figure Within this architecture, Accenture • Margin agreement terms are recorded
3) is a set of services underpinned by features next generation collateral electronically, facilitating margin
a consistent information model, as well management services. Figure 4 shows process automation and workflow-
as standardized workflows from front how collateral management fits into based updates are sent to downstream
to back, and across cash-traded and the overall architecture. users as and when changes take place—
OTC derivatives products. We offer even for complex OTC derivatives.
management consulting services Key aspects of the next generation
to help businesses get started with collateral management services are:
Margin processing
this transformation, as well as with
Setup and maintenance Collateral requirements and margin
technology services along the way.
calls become intra-day, fed by
Collateral managers collaborate with continuous processing of new trades,
The capital markets next generation sales, trading, risk, and legal and settlements, payments and margin
architecture features: compliance to determine agreements calculations.
with clients and counterparties. The

8 | Accenture Collateral Management Services


Figure 4. Collateral management fits into the capital markets next generation
service architecture.
Trading desks Sales, credit, Client service and Compliance
prime services client onboarding self service services

Margin Agreement Margin Compliance


interface interface interface interface
Business
Client/ exceptions
interface Exceptions
counterparty Rule-driven workflow services
data interface Collateral agreement process Margin call process
Client/counter-
Reference data A&R data
party, reference interface
Margin Calculation Services: Analytics and
interface
• RegT, portfolio, etc. Margin reporting
data, pricing
Official pricing Collateral management data view • Overall requirement calc interface
(market, firm (integrates risk)
MtM) interface
Risk services
Portfolio Collateral Inventory Management Services for collateral
reconciliation Selection Substitution Rehypothecation Settlement Fails (valuation,
Risk data
Returns Netting PFE, risk-based
Enterprise data stores interface
Collateral Management margin)
Trades and Margin call
positions electronic messaging
Feed Integration Services interface interface Market
infrastructure:
Trade event Transaction Trades and position Transaction Clearance, depots, nostros
interface interface CCPs, registries,
interface keeping information settlement,
services payments bilateral,
counterparties,
triparty
Transactions data stores

Outcomes: • Limits analysis against aggregated Trade and analytics meta-model. This
cash margin and credit support generic object model maps feed data
• Dispute management for OTC annex agreements. into a consistent enterprise business
derivatives margins is streamlined. model for trading, risk quantification,
• Position valuation and margin call Feed Integration Services for valuation and risk reporting.
calculations are standardized in
collateral management Rules model. Our rules model captures
response to the requirements of business rules across trades, analytics,
regulators and central counterparties. Collateral management functions
risk measurement and risk aggregation.
utilize dozens of inbound feeds. In the
next generation architecture, these Data orchestration capabilities.
Analytics services for sales, This toolset links reference data, pricing,
feeds are managed by Feed Integration
CVA trading, limits management Services (FIS). FIS comprises interfaces, trades, transactions and analytic
and compliance methods and run-time environment. It components in semantic relationships.
Analytics provide real-time snapshots, facilitates the integration and workflow Process workflow capabilities. These
trending and business intelligence for orchestration of trade, analytics and tools are used to implement workflows
key stakeholders. For example: finance data for inbound and outbound that are driven by business events.
streams in a bank’s front-, middle- and
• Trade pricing, including collateral Data cloud capabilities. This toolset
back-office.
requirements. complements the Feed Integration
Framework as the platform for cloud
• Collateral and re-hypothecation Supporting technology computing and forms the foundation
optimization. The next generation service of capacity management.
• Counterparty behavior, including architecture is supported by robust Feed services. This toolset provides
dispute data, fails and changes to technical models and capabilities connector services to data suppliers
parameters such as ratings, accounting harvested from Accenture’s deep and consumers.
for netting sets and enforceability. technology engagement experience
in capital markets:
9
Accenture Can Help
Collateral management transformational time—by entity, product or counterparty.
programs are large, complex and This view, coupled with new analytics,
often span multiple years. Legacy can yield insight into new business
and vendor systems must be integrated uses of collateral and more competitive
or consolidated, then linked to the products to finance trading.
next generation architecture through
a carefully planned series of projects. Accenture’s robust capabilities in
The result is a new level of sophistication management consulting and technology
and automation in the collateral services enable us to assist businesses
management process. This enables with this transformation process.
collateral managers and credit risk
managers to view aggregated exposure
and collateral—globally and in real

Case Study
Collateral Management Securities Valuation Estimation
The challenge Our approach Client benefit
Our client, a major settlement intermediate Based on the high-level business • Low-cost development.
company, wanted to improve its requirements and functional design, • Reduced interaction with offshore
collateral management infrastructure. Accenture clustered the design and resources by applying the offshore
The Securities Valuation Estimation (SVE) build work into four work packages: operating model.
project consisted of an enhancement screens, manage parameters, valuate
of the overall SVE process compliant collaterals and non-core processes. • Application of CMMI Level 3
with the local Banking, Finance and Procedures.
Insurance Commission’s recommendations. Our approach included application
outsourcing, including offshore
Goals included: development:

• Improve collateral valuation. • Re-use of India delivery centre


• Improve control environment. resources.
• Re-use of offshore operating
• Improve maintainability.
model.
• Control cost.
• Jump-start of offshore development.
• Providing a maintenance option at
low cost.

10 | Accenture Collateral Management Services


11
Our Services

Accenture helps clients optimize the • Maturity and capability assessments Technology Consulting
collateral management process by using our Collateral Management
Accenture Technology Consulting
leveraging our services in management Framework (Figure 6) and Scales
brings together our capabilities
consulting, technology consulting and of Mastery.
and services—systems integration,
business process outsourcing (BPO). • Operating model and organizational technology consulting, alliances,
Figure 5 shows Accenture’s roles in structure analysis. application outsourcing and infrastructure
all phases of collateral management
• Business case definition. outsourcing—to provide clients with
capabilities transformation.
fully integrated package or custom
• Program management.
technology solutions for collateral
We have several thousand consulting • Business process analysis. management. Our technology
resources worldwide dedicated to
• Business requirements documentation consultants in capital markets bring
serving our capital markets industry
and buy vs. build assessments. deep domain skills and product
clients. We have deep capital markets
knowledge to client projects.
expertise in the world’s major financial • OTC to CCP Collateral change
centers. Our capital markets delivery program services.
centers in Madrid and India are among Business Process Outsourcing
• Collateral Optimization services.
a network of more than 50 delivery High-performance businesses are
centers distributed around the world. • Portfolio Reconciliation services. always seeking new ways to outpace
competitors. BPO provides just such an
Accenture Management Consulting
Management Consulting opportunity. We can help businesses
also provides or shares program hold down overall operating costs
Our capital markets Management management duties with the through strategic use of BPO services.
Consulting group initiates collateral client and with Accenture technology Accenture provides a number of BPO
management transformation programs, consultants. services for our capital markets clients
providing:
globally, including asset servicing,
research, and analytics.

12 | Accenture Collateral Management Services


Figure 5. Accenture’s capabilities in collateral management transformation.

Phase 1 Phase 2
Assessment/business diagnostic Solution design Implementation Deployment

Target operating model Detailed business


Collateral management process Business
and technical
service
Business operating requirements
Technologies assessment introduction
Cost model GAP Business Build

Maintenance
anatomy analysis case
Organization review Architecture design IT service
Test introduction
Risk assessment Quick wins

Project management
Tasks • Review of the collateral management process • Establish target operating model blueprint • Package selection
and interactions • Assess gaps through deep diagnostics • Define detailed business requirements
• Assess current technology architecture and • Prioritise transformational initiatives • Create detailed functional and technical designs
challenges • Investigate alternative sourcing models (pure • Develop, test and deploy
• Define the organization structure internal, co-sourcing, application maintenance, • Manage releases and waves of change
• Evaluate the risk policy through the collateral application outsourcing) • Train key business and IT resources
management framework • Set and validate business case • Define service level agreement
• Review the operating, transaction and • Identify quick wins for immediate use • Support maintenance request
maintenance costs

Deliverables • Process and organization architecture • High level target operating model • Detailed functional design
• Technology architecture • Architecture blueprint • Detailed technical requirements
• Risk assessment matrix • Business case description • Test and launch scenario
• Cost analysis • Quick wins ready to launch • Migration plan
• Service introduction plan
• Training and communication plan
• Support materials
• Organization design

Figure 6. The collateral management function must be assessed in light of the overall framework to identify current gaps
and risks.

Input Product desks Risk Output


data management data
Securities financing (repo, OTC derivatives Treasury (cash management)
Instrument lending/borrowing) Market risks Reporting
Static data Internal
reporting
Corporate Client
actions reporting
Valuation Exposures management
Liquidity
Market Exposures Trade recognition Exposure matching Exposure netting risks Matching
Market data valuation Matching with
counterparty
Collateral
valuation Collateral management Matching with
Legal custodian
Contracts setup Risks parameters Collateral allocation
Legal Credit risks
agreements Matching with
third party
Margin call Cash management Dispute process
Client/
Feeds to FO/
counterparty
Reconciliation Inventory Interest process CVA Trading
Positions and management
balances Operational CSA data/
risks changes
Client data Operations
(settlement Netting/
instructions, aggregate
Settlement Accounting
risk rating) exposures

Connectivity
Market access (phone, Settlement/payment CCP connectivity Third party report interface Collateral electronic
email, Web) links messaging

13
Alliances
As capital markets firms upgrade their Income and the full range of OTC Accenture also has a successful track
technology platforms to reduce credit, derivatives including CCP margin record of working with other market-
operational and liquidity risk, collateral calculations for many central clearers. leading software vendors in the
management product vendors are Accenture is a global implementation collateral management space, including
aligning to meet the demand. These partner for Calypso and has more than Sungard, Algorithmics, Lombard Risk
vendors are presenting offerings in five years of extensive experience with and Omgeo, who, while not formal
the market that can be leveraged as the Calypso Trading and Risk Management alliance partners of Accenture, have
components that integrate with client Platform. We also have a large pool been supportive in the delivery of joint
legacy systems and with new services of resources around the world with client engagements over the years.
in the next generation architecture. deep Calypso expertise, and have
contributed to the development of
Accenture has alliances with a number Calypso Fast-Track.
of industry-leading vendors who offer
collateral management capabilities.

Murex
Murex provides a suite of collateral
management and margining solutions
for a variety of financial institutions:
MX Collateral Manager comprises
functional offerings for capital markets
& treasury (OTC derivatives, repos and
securities lending), enterprise-wide
trading and banking book collateral
management, central clearing (clearers,
clearing member brokers and broker
clients), energy markets and leveraged
margin trading. Accenture teams
around the globe have worked on
successful Murex projects for nearly
15 years and have experience with
all generations of Murex solutions.
Accenture is a global preferred partner
of Murex and operates a joint training
program with Murex in Murex’s central
office in Paris.

Calypso
Calypso provides global application
software that delivers an integrated
suite of trading applications to the
capital markets industry. Calypso’s
comprehensive Collateral Management,
with its powerful collateral optimization
capability, is fully integrated into the
platform supporting Equities, Fixed

14 | Accenture Collateral Management Services


Case Study
Enterprise Collateral Management
Consolidation and OTC
Collateral Optimization
The challenge The project. Accenture worked with
the client to develop a series of tools
Our client, a top 10 US bank, was
and solutions to optimize collateral,
anticipating 300 percent growth in
including Enterprise Collateral
five years. As part of a global enterprise
Monitoring Solution, OTC Derivative
risk and Basel II program, Accenture
Contract Tracking Tool, and integrated
was requested to complete an assessment
solutions within lending and capital
of the bank’s ability to manage, value
markets risk infrastructure.
and monitor collateral for the following
lines of business:
Client benefit
• Capital markets: OTC derivatives and
• Provided a consolidated framework
repos
to track $5.5 billion in marketable
• Lending: Wealth, commercial and security collateral and aggregate
commercial real estate collateral across desks by counter-
part.
Each line of business managed and
• Created efficiency gains through
maintained their own tools, processes
consolidation of operations groups.
and methodology for collateral
Application architecture supporting
management and monitoring. As
the collateral monitoring and
a result, each had a different culture
margining processes generate cost
in managing collateral and perspective
savings of over of $2MM per year.
on business value.
• Examined and re-wrote every ISDA
agreement across the enterprise,
Our approach
reducing capital requirements
As-is assessment. This included by over 50 percent and reducing
evaluation of the existing controls, potential exposure to exotic product
assessment of the activities and collateral.
associated full-time equivalent (FTE)
• Identified over $100MM of over-
headcount supporting the collateral
pledged collateral upon consolidation
management process, assessment of
of portfolio.
current technology tools supporting
the process, and review of calculation • Generated $6MM in interest income
methodology and tools for collateral through improved valuation and
valuation. maintenance across the portfolio.
To be assessment. We developed a
future state operating model, shared
service organization model, common
enterprise processes, procedures,
valuations and application architecture.

15
Contact us
Rajesh Sadhwani Tracey McAllister
Senior Manager, Senior Manager,
Accenture Capital Markets Accenture Capital Markets
30 Fenchurch Street, London, EC3M 5221 N. O’Connor Blvd, Suite 1400,
3BD Irving, TX 75039
+44 20 7844 9887 +1 469 665 6232
rajesh.sadhwani@accenture.com tracey.mcallister@accenture.com

Courtney Adante Thomas Syrett


Senior Manager, Senior Executive,
Accenture Capital Markets Accenture Capital Markets
161 N. Clark, Chicago, IL 60601 118, Avenue de France, 75636 Paris
+1 917 593 4189 Cedex 13
courtney.d.adante@accenture.com +33 1 56527120
thomas.syrett@accenture.com

Copyright © 2011 Accenture About Accenture


All rights reserved.
Accenture is a global management
Accenture, its logo, and consulting, technology services and
High Performance Delivered outsourcing company, with approximately
are trademarks of Accenture. 236,000 people serving clients in
more than 120 countries. Combining
unparalleled experience, comprehensive
capabilities across all industries and
business functions, and extensive
research on the world’s most successful
companies, Accenture collaborates
with clients to help them become
high-performance businesses and
governments. The company generated
net revenues of US$25.5 billion for the
fiscal year ended Aug. 31, 2011. Its
home page is www.accenture.com.

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