Class 4-5 Dispensa

Job Hunting: How to write a CV

The present Reader includes the following documents, which you can use as self-study material:

1) General rules on how to write a CV (National Careers Service UK)

- Example of student/graduate CV

- Example of functional CV

4) Europass CV template and instructions (for an example see Class 4 Handout)

5) US style CV template with instructions (for further examples see Class 4 Handout)

- List of action verbs

- Lists of power verbs

References

Europass http://europass.cedefop.europa.eu

Letters & Science Career Service, University of Wisconsin-Madison http://www.lafollette.wisc.edu/career-development/resources

National Careers Service UK https://nationalcareersservice.direct.gov.uk

Shulman, M. 2003. Selected Readings in Business. Millennium Edition. Ann Arbor: UMP.

1
How to write a CV and résumé (Guidelines by National Careers Service UK)
Your CV and covering letter is your chance to show an employer the best of what you've got. It's about
selling your skills and experience, and showing them you're the right person for the job.

How you write your CV and covering letter is up to you, but there are some basic rules to follow if you want
to create the best impression. A professional CV and covering letter are the key to get you interviews.

A CV or résumé tells potential employers about a job applicant in one or two pages. Thus, it should be a
readable document that highlights education, experience and accomplishments. It is a good idea to write
an appropriate objective that tailors your résumé to the job for which you are applying. A résumé includes
the following information:

• Name, address, phone and fax numbers, and e-mail address (centred at the top of the page)
• Employment objective
• Education (Schools, dates, locations; awards and honours)
• Employment experience (positions, dates, locations and responsibilities; awards and honours)
• Skills, activities, and affiliations
• References (optional)

Some examples of employment objectives are listed below:

• To find a challenging position in an international trade organization where my analytical skills can be utilized.
• To contribute my expertise and knowledge of information technology to a multinational corporation.
• To work in the public policy area of a nongovernmental organization that specializes in Latin America.
• To attain a communications position in the public or private sector utilizing my skills and knowledge.
• To join an innovative company in a sales or training capacity where my background and experience in
education can be used.
• To have a challenging position in a progressive company that will encourage the use of my foreign language
proficiency, communication skills, and program development background.
• To obtain a position in a global enterprise that will use my education and work experience in international
business, telecommunications, and market analysis.

CV formats
The answer to the question 'which format should I use?' is the format that suits your aims and shows you in
the best light. Different CV formats contain mainly the same information but worded in a different way, in
different sections and in a different order. These might seem like small changes to make to your CV, but
when employers have hundreds to sift through, every little improvement helps.

Moreover, cultural differences should not be underestimated. Potential employers may have very different
ideas on what they expect to find in a CV, as some details may not be considered acceptable or politically
correct, as is the case in the European tradition1 vs. the US tradition with respect to information about
applicants’ age, gender, nationality and the possibility to include face pictures.

1
See the ‘EuroPass Decision’ adopted by the European Parliament and the European Council in 2004. Article 1 states
that “This Decision establishes a single Community framework for achieving the transparency of qualifications and
competences by means of the creation of a personal, coordinated portfolio of documents, to be known as ‘Europass’,

2
Bear in mind that in all CV formats the personal details, personal profile and qualifications sections remain
the same. It's your work history and achievements that change in each format.

Among the different types of CV format available, let us consider the two formats listed below:

• Functional CV
• Student / graduate CV

A functional CV is a skills-based CV format. These formats can be useful if you’re looking for a career
change. This is because they focus on your transferable skills and experience, rather than job titles,
companies, and how long ago you got the experience. In a functional CV you promote your skills and
achievements in three to six 'functional headings'. For example, if you're applying for work in a retail role,
then headings could include 'customer service' and 'sales' – both key skills for any retail role. Under each
sub-heading you include more details about your relevant skills and experience. You might have got this
experience from paid work, voluntary work or education. Any experience that you feel isn't relevant can be
left out.

What are the pros and cons? You might consider using a functional CV if:

• you want to change to a broad, new area of work, and show your relevant transferable skills and
experience
• you've got gaps in your employment history
• you've had a lot of jobs and you want to describe the experience you've got as a whole
• you want to highlight skills you've gained in previous jobs but that you don't use in your current or
most recent job

Drawbacks with functional CVs can include:

• it's one of the most unusual formats – some employers might not be familiar with it
• if you've worked for well-known employers or you've had a lot of promotions they will be on the
second page, so not as noticeable
• setting alarm bells ringing for employers – some may feel a skills-based CV format is an attempt to
hide something (such as gaps in your work history)

On the other hand, you might consider using a student or graduate CV if you're still at school, college or
university, or you've recently finished a full-time course.

With a student or graduate CV you highlight your qualifications first. If you’ve been in full-time education
most of your life, your qualifications will probably be your main achievement. If you don't have a lot of
work experience, try to make your course work relevant to the skills you’d use in the job. For example, you
probably use time management, research and IT skills every day. You may also be able to say you’re a fast
learner, and are up to date with the latest equipment and techniques in your field.

which citizens can use on a voluntary basis to better communicate and present their qualifications and competences
throughout Europe”. The full text of the Decision is available in all the EU official languages from the EuroPass
website: http://europass.cedefop.europa.eu/about/history

3
 Example Student/Graduate CV

Michael Davies
14 Any Road
Your profile should summarise the Manchester, M72 1DE
skills you’ve gained from both Home: 0161 230 00200
academic and work experience. Mobile: 07782 5678567
md75@email.co.uk

Profile

A versatile and professional law graduate with wide ranging experience in a variety of law-related
areas including youth offending, debt and benefits advice, employment law, and housing. Seeking
to combine academic achievements and work experience in a challenging role within the voluntary
sector.
You can include details of any modules,
projects or placements covered in your degree
Education and Qualifications
that are relevant to the job you’re applying for.
2006 – 2009 LLB (Hons) in Law 2:1
Nottingham Trent University

Optional course modules: Employment Law, Contract Law,

Consumer Law, Law and Medical Ethics, European Law.

2004 – 2006 Nottingham Sixth Form College

3 A-Levels English Language (A)

Psychology (B)
Business Studies (B)

1999 – 2004 Ashburton Secondary School

9 GCSEs Grades A - C

Voluntary Experience

2007 – 2009 TGH Advice Centre Volunteer Advisor

• Providing independent, confidential and impartial advice to clients on debt, benefits,

employment, housing, relationship and family issues for local voluntary organisation

• Interviewing clients face-to-face and over the phone to establish their needs

• Drafting letters and making calls on behalf of clients

• Referring clients to specialist caseworkers for complex problems or signposting to other

agencies when appropriate

• Assisting clients to negotiate with companies and service providers to resolve any difficulties.
Example Student/Graduate CV

2008 – 2009 Youth Offending Team Volunteer Mentor

• Providing one-to-one support, guidance and encouragement to young people who are at
significant risk of offending or re-offending
• Maintaining confidentiality, whilst ensuring child protection procedures and issues of
disclosure are followed
• Supporting mentees to set positive goals and work towards achieving these
• Establishing and maintaining regular and timely contact with mentees.
Separating the voluntary work from the
paid work can help to make the voluntary
Work Experience work more prominent. In this instance the
voluntary work is the most relevant.
2007 – 2009 Student Union Bar Bar Supervisor

• Served customers, maintained excellent levels of customer service during busy periods
• Managed the bar in line with health and safety regulations
• Trained and supervised new bar staff
• Key-holder and responsible for opening and closing the bar within licensing hours
• Planned and organised staff rotas
• Ensured the bar area was stocked and well maintained. Although this role may not be
relevant to the new area of work, it
highlights transferable skills and
experience such as supervisory and
Additional information management skills.

• Confident with a range of IT packages including Word, Excel, Powerpoint, internet and e-
mail.
• Fluent in Spanish and French
Positions of responsibility related to sport
• Full, clean driving licence.
such as team captain may not be related to
the job but highlight leadership qualities.
Interests

• Team captain of the University Hockey Team

• Active member of the University Student Union.

References

Available on request
Example Functional CV This style of CV moves the focus
away from individual job roles. It
highlights transferable skills, which
Amanda Davies are explained under headings. This
14 Any Street makes it clear to potential employers
Nottingham, NG2 3GD
what Amanda could bring to a job.
Telephone: +44 07792 3134567
Mandy425@email

Profile

Considerable experience in the education sector both as an English teacher and Head of
Department. A proven record of supporting, coaching and training staff and students to achieve
goals. An effective communicator with good project management and analytical skills.
This section can be used to highlight experience from recent but
also past jobs that may not be as prominent on a Performance CV.
Leading, Coaching and Mentoring

• Leadership qualities and the ability to manage challenging behaviour effectively

• Mentoring various members of staff through Initial Teacher Training and their first line
management posts; coaching, developing and supporting staff with personal issues and work
problems

• Providing ongoing pastoral care to students

• Decision making regarding teaching methods, design of the school curriculum, departmental
budgets and staff recruitment.

Communication

• Excellent written and verbal communication skills, with the ability to communicate subject
material to students of mixed abilities and backgrounds

• Establishing and maintaining positive relationships with fellow professionals and parents.

Project Management

• Designed and implemented a new school intranet site

• Initiated pilot project with local Connexions Service, providing help and support with careers
guidance and work experience placements for students

• Organising and supervising after-school activities including educational visits, sporting

events and school productions.

Amanda can change the section headings for

each job, selecting the most appropriate.
 This section still shows details of the job
Example Functional CV
title, company name and dates but it’s less
prominent than on a Performance CV.
Experience

2005-2009 Trent Secondary School Head of Department/English Teacher

2002-2005 City of Nottingham Secondary School English Teacher

2000-2002 Stonecrest Upper School English Teacher

Training

• Coaching in the Workplace Certificate

• Various line management training including: setting objectives and conducting appraisals;
team leadership; motivating staff; recruitment and selection; and assertiveness at work

• Sector-related learning and development – equality and diversity; child protection

• First aid qualifications

• Various IT training courses including Word, Excel, Powerpoint, Internet and email.

Qualifications

• Bachelor of Education (BEd) degree (2:1) University of Warwick (2000)

• 3 A Levels – English Language (B), English Literature (B), French (B)
• 8 GCSEs Grade A to C.

Additional Information

Full, clean driving licence

Language skills – fluent in French, conversational Spanish

Interests

Sports – taking part in a range of sports and outdoor pursuits including canoeing, rock climbing and
diving

Fundraising co-ordinator for local children’s charity

References

Available on request
 Curriculum Vitae Replace with First name(s) Surname(s)

PERSONAL INFORMATION Replace with First name(s) Surname(s)

[All CV headings are optional. Remove any empty headings.]
Replace with house number, street name, city, postcode, country
Replace with telephone number Replace with mobile number
State e-mail address
State personal website(s)
Replace with type of IM service Replace with messaging account(s)

Sex Enter sex | Date of birth dd/mm/yyyy | Nationality Enter nationality/-ies

JOB APPLIED FOR

POSITION Replace with job applied for / position / preferred job / studies applied
PREFERRED JOB
STUDIES APPLIED FOR for / personal statement (delete non relevant headings in left column)
PERSONAL STATEMENT

WORK EXPERIENCE
Replace with dates (from - to)
[Add separate entries for each experience. Start from the most recent.]
Replace with occupation or position held
Replace with employer’s name and locality (if relevant, full address and website)
▪ Replace with main activities and responsibilities
Business or sector Replace with type of business or sector

EDUCATION AND TRAINING

Replace with dates (from - to)
[Add separate entries for each course. Start from the most recent.]
Replace with qualification awarded Replace with EQF
(or other) level if
relevant
Replace with education or training organisation’s name and locality (if relevant, country)
▪ Replace with a list of principal subjects covered or skills acquired

PERSONAL SKILLS
[Remove any headings left empty.]
Mother tongue(s) Replace with mother tongue(s)

Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

Replace with language Enter level Enter level Enter level Enter level Enter level
Replace with name of language certificate. Enter level if known.
Replace with language Enter level Enter level Enter level Enter level Enter level
Replace with name of language certificate. Enter level if known.
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2 Proficient user
Common European Framework of Reference for Languages

Communication skills Replace with your communication skills. Specify in what context they were acquired. Example:
▪ good communication skills gained through my experience as sales manager

Organisational / managerial skills Replace with your organisational / managerial skills. Specify in what context they were acquired.
Example:
▪ leadership (currently responsible for a team of 10 people)

© European Union, 2002-2015 | europass.cedefop.europa.eu Page 1 / 2

 Curriculum Vitae Replace with First name(s) Surname(s)

Job-related skills Replace with any job-related skills not listed elsewhere. Specify in what context they were acquired.
Example:
▪ good command of quality control processes (currently responsible for quality audit)

Digital competence SELF-ASSESSMENT

Information Content Problem

Communication Safety
processing creation solving

Enter level Enter level Enter level Enter level Enter level
Levels: Basic user - Independent user - Proficient user
Digital competences - Self-assessment grid

Replace with name of ICT-certificate(s)

Replace with your other computer skills. Specify in what context they were acquired. Example:
▪ good command of office suite (word processor, spread sheet, presentation software)
▪ good command of photo editing software gained as an amateur photographer

Other skills Replace with other relevant skills not already mentioned. Specify in what context they were acquired.
Example:
▪ carpentry

Driving licence Replace with driving licence category/-ies. Example:

B

ADDITIONAL INFORMATION

Publications Replace with relevant publications, presentations, projects, conferences, seminars, honours and
Presentations awards, memberships, references. Remove headings not relevant in the left column.
Projects Example of publication:
Conferences ▪ How to write a successful CV, New Associated Publishers, London, 2002.
Seminars Example of project:
Honours and awards ▪ Devon new public library. Principal architect in charge of design, production, bidding and construction
Memberships supervision (2008-2012).
References
Citations
Courses
Certifications

ANNEXES

Replace with list of documents annexed to your CV. Examples:

▪ copies of degrees and qualifications;
▪ testimonial of employment or work placement;
▪ publications or research.

© European Union, 2002-2015 | europass.cedefop.europa.eu Page 2 / 2

 Instructions for filling in the Europass CV

Before you start: Five basic principles for a good CV

1. Concentrate on the essentials

• Employers generally spend less than one minute reading a CV before deciding to reject it, or to shortlist it
for detailed consideration. If you fail to make the right impact, you missed your chance.
• If applying for an advertised vacancy, always ensure that you comply with any application process entirely.
The vacancy notice might specify: how to apply (CV, application form, online application), the length and/or
format of the CV, whether a covering letter is required, etc.
• Be brief: two A4 pages are usually more than enough, irrespective of your education or experience. Do not
exceed three pages. If you hold a degree, include your secondary school qualifications only if relevant to
the job in question.
• Is your work experience limited? Describe your education and training first; highlight volunteering activities
and placements or traineeships.

2. Be clear and concise

• Use short sentences. Avoid clichés. Concentrate on the relevant aspects of your training and work
experience.
• Give specific examples. Quantify your achievements.
• Update your CV as your experience develops. Don’t hesitate to remove old information if it does not add
value for the position.

3. Always adapt your CV to suit the post you are applying for
• Highlight your strengths according to the needs of the employer and focus on the skills that match the job.
• Do not include work experience or training which is not relevant to the application.
• Explain any breaks in your studies or career giving examples of any transferable skills you might have
learned during your break.
• Before sending your CV to an employer, check again that it corresponds to the required profile.
• Do not artificially inflate your CV; if you do, you are likely to be found out at the interview.

4. Pay attention to the presentation of your CV

• Present your skills and competences clearly and logically, so that your advantages stand out.
• Put the most relevant information first.
• Pay attention to spelling and punctuation.
• Print your CV on white paper (unless you are asked to send it electronically).
• Retain the suggested font and layout.

5. Check your CV once you have filled it in

• Correct any spelling mistakes, and ensure the layout is clear and logical.
• Have someone else re-read your CV so that you are sure the content is clear and easy to understand.
• Do not forget to write a cover letter.

Instructions for filling in the Europass CV - heuropass.cedefop.europa.eu - © European Union, 2002-2015 Page 1 / 5

PERSONAL INFORMATION
Insert picture only if required.
JOB APPLIED FOR
POSITION
PREFERRED JOB
STUDIES APPLIED FOR
PERSONAL STATEMENT
Delete non relevant headings.
Instructions for filling in the Europass CV - europass.cedefop.europa.eu - © European Union, 2002-2015
Instructions for filling in the Europass CV
All CV headings/fields are optional. Remove any fields left empty.
Replace with First name(s) Surname(s)
If you have more than one first name, start with the one you usually use. Example:
John Smith
Replace with house number, street name, city, postcode, country.
Choose the postal address at which you can be contacted quickly. Example:
32 Reading Rd., Birmingham B26 3QJ, United Kingdom
Replace with telephone number. Replace with mobile number.
Choose the number at which you can be contacted quickly, most likely your mobile phone.
Example:
+44 7871 330 1234
Separate groups of digits in accordance to national convention, to ensure your telephone number
is easy to read. Example: +<CountryCode> <AreaCode> <LocalNumber>
State e-mail address
Choose the e-mail address at which you can be contacted quickly, preferably your personal
e-mail address. Avoid fancy or silly addresses. Example:
John.smith@hotmail.com
State personal website(s)
Be sure it is relevant to the position and it does not hinder your application. Example:
www.sample.com
Replace with type of IM service / Replace with messaging account(s).
Be sure it is relevant to the position and it does not hinder your application. Example:
AOL Instant Messenger (AIM) john.smith
Sex Enter sex | Date of birth dd/mm/yyyy | Nationality Enter nationality/-ies
Complete only if required. Check local legal provisions regarding data such as sex, age, nationality,
etc. on a CV. Example:
Sex Male | Date of birth 01/04/1973 | Nationality Spanish
Select from list: Job applied for / Position / Preferred job / Studies applied
for / Personal statement
This heading gives an immediate overview of the purpose of your application. Delete non relevant
headings in the left column. Examples:
JOB APPLIED FOR
Human Resources Assistant (ref. 562/2013)
POSITION
Car painter
PREFERRED JOB
Customer Service Representative or Clerical Support
STUDIES APPLIED FOR
Postgraduate Applied Economics
PERSONAL STATEMENT
A graduate with strong communication and organisational skills gained in
nursing, now seeking to move into HR as a trainee manager
Use ‘Personal statement’ only if you have a clear idea of what job you wish to apply for. Focus on your
core strengths and achievements related to the job, rather than past duties. A few sentences are
enough (max. 50 words). Avoid generic statements such as ‘Looking for a challenging opportunity’,
etc.
Page 2 / 5

WORK EXPERIENCE
Replace with dates (from - to)
Example:
September 2007 - Present
EDUCATION AND TRAINING
Replace with dates (from - to)
Example:
September 2004 - June 2007
PERSONAL SKILLS
Instructions for filling in the Europass CV - heuropass.cedefop.europa.eu - © European Union, 2002-2015
Instructions for filling in the Europass CV
• Focus on the work experience that gives added weight to your application.
• Add separate entries for each experience. Start with the most recent.
• If your work experience is limited:
o describe your education and training first;
o mention volunteering or (paid/unpaid) work placements which provide evidence of work
experience.
• If you are applying for a position you have no prior experience of, underline skills gained from
previous jobs relevant for the position. For example if you apply for a managerial position but have
never worked as manager, emphasise that your previous position involved significant
responsibility and decision-making duties (delegation, coordination, training staff, etc.)
Replace with occupation or position held.
Examples:
Maintenance technician / Receptionist / Ice Hockey Volunteer Coach
Replace with employer’s name and locality (if relevant, full address and website).
Example:
Anderson and Dobbs Ltd., 12 Highland Road, Edinburgh EH3 4AB, United Kingdom
Indicate telephone, fax, e-mail or Internet address only if required. Example:
Tel.: (44-31) 123 45 67 - Fax (44-31) 123 45 68 - E-mail: J.Robinson@andes.co.uk
http://www.anderdobbs.co.uk
Replace with main activities and responsibilities.
Examples:
▪ maintenance of computers
▪ relations with suppliers
▪ coaching a junior Ice Hockey team (10 hours/week)
If necessary, quantify your responsibilities (percentage of working time, length of time spent on each
occupation, etc.).
Business or sector Replace with type of business or sector.
Use only if required. Examples:
Business or sector Transport and logistics / Auditing / Manufacturer of motor vehicle parts
Add separate entries for each course. Start from the most recent.
Replace with qualification awarded. Replace with EQF
Example: level if relevant
Example:
National Vocational Qualification (NVQ) Level 2: Bakery Service
EQF level 3
Avoid using abbreviations on their own (e.g. NVQ).
Replace with name and locality of education or training organisation (if relevant, country).
Example:
South Wales Technical College, Cardiff
Replace with a list of principal subjects covered or skills acquired.
Examples:
General
▪ English, Welsh, Mathematics, Spanish
▪ physical education
Occupational
▪ occupational techniques (making of standard breads, fancy breads, cakes and pastries)
▪ science applied to food and equipment (microbiology, biochemistry, hygiene)
▪ occupational technology (basic principles, hygiene and safety)
▪ knowledge of business and its economic, legal and social context.
Focus on the occupational skills which would be an asset if you were appointed.
Page 3 / 5
 Instructions for filling in the Europass CV

Remove any fields left empty.

Mother tongue(s) Replace with mother tongue(s).
Example:
English
Do not overestimate your level, which may be checked if you are interviewed!
Other language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

Replace with language.
Example: Example: Example: Example: Example:
Example:
C1 C1 B2 B2 B1
Spanish
Replace with name of language certificate. Enter level if known.
Example:
Certificado de Español: Lengua y Uso
Replace with language. Example: Example: Example: Example: Example:
Example:
B2 B2 B1 B1 A2
French
Replace with name of language certificate. Enter level if known.
Example:
Diplôme d'études en langue française (DELF) B1
Levels: A1/2: Basic user - B1/2: Independent user - C1/2 Proficient user
Common European Framework of Reference for Languages

When describing your personal skills:

• Use simple words and clear, unambiguous language.
• Avoid jargon and clichés (e.g. I am a team player) without context-based evidence of skills.
• Be succinct: take time to understand what skills are important for the position you are applying for.
• Specify in what context they were acquired (through training, work, seminars, voluntary or leisure
activities, etc.).

Communication skills Replace with your communication skills. Specify in what context they were acquired.
Examples:
▪ good communication skills gained through my experience as sales manager
▪ excellent contact skills with children gained through my experience as ice hockey volunteer coach

Organisational / managerial skills
Replace with your organisational / managerial skills. Specify in what context they were acquired.
Examples:
▪ leadership (currently responsible for a team of 10 people)
▪ good organisational skills gained as secretary of the History Society, responsible for booking
speakers and promoting events
▪ good team-leading skills gained as ice hockey volunteer coach

Job-related skills Replace with any job-related skills not listed elsewhere. Specify in what context they were acquired.
Examples:
▪ good command of quality control processes (currently responsible for quality audit)
▪ mentoring skills (as senior nurse, I was responsible for the training and induction of new nursing staff)

Instructions for filling in the Europass CV - europass.cedefop.europa.eu - © European Union, 2002-2015 Page 4 / 5
 Instructions for filling in the Europass CV

Digital competence SELF-ASSESSMENT

Information Content Problem

Communication Safety
processing creation solving

Example: Example: Example: Example: Example:

Basic user Independent user Independent user Proficient user Proficient user
Levels: Basic user - Independent user - Proficient user
Digital competences - Self-assessment grid

Replace with name of ICT-certificate(s)

Example:
State certificate: office suite - Independent user
Replace with your other computer skills. Specify in what context they were acquired.
Examples:
▪ good command of office suite (word processor, spread sheet, presentation software)
▪ good command of photo editing software gained as an amateur photographer

Other skills Replace with other relevant skills.

Use only if these bring added value to your application and have not been already mentioned. Specify
in what context they were acquired. Example:
▪ first aid: certified in providing first aid, as part of my scuba diving training
Just mentioning personal interests such as reading, walking, cinema, etc. does not bring any added
value. On the contrary, giving examples of activities undertaken would suggest an outgoing, proactive
individual who likes to help others. Examples:
▪ reading: passionate reader, I help younger pupils with reading difficulties twice a week
▪ mountaineering: experienced climber, active member of the local Hiking and Climbing club

Driving licence Replace with driving licence category/-ies.

Example:
B

ADDITIONAL INFORMATION

Publications Replace with relevant publications, presentations, projects, conferences, seminars, honours and
Presentations awards, memberships, references and citations.
Projects Remove headings not relevant in the left column. Examples:
Conferences Publication
Seminars ▪ How to write a successful CV, New Associated Publishers, London, 2002.
Honours and awards Where appropriate, provide a brief description; specify the type of document (article, report,
Memberships presentation, etc.).
References Project
Citations ▪ Devon new public library. Principal architect in charge of design, production, bidding and construction
Courses supervision (2008-2012).
Certifications Membership
▪ Member of the University’s Film-Making Society
References
Unless the vacancy specifically requests referees, write "References are available on request."

ANNEXES

Replace with list of documents annexed to your CV (copies of degrees and qualifications, testimonial
of employment or work placement, publications or research).
Examples:
▪ copy of degree in engineering
▪ Europass Language Passport
▪ testimonial of employment (Anderson and Dobbs)
Attach only documents relevant to the position. Do not attach long documents such as publications;
better list them under ‘Additional information’ with a hyperlink if relevant.

Instructions for filling in the Europass CV - heuropass.cedefop.europa.eu - © European Union, 2002-2015 Page 5 / 5
 Bob La Follette
name@lafollette.wisc.edu, 608-263-3512, 1225 Observatory Dr, Madison, WI

EDUCATION
La Follette School of Public Affairs, University of Wisconsin – Madison May 2014
• Master of Public Affairs, Focus Field in Public Management and Education Policy
• GPA: 3.8 (List GPA if 3.2 or higher)
• Relevant Coursework: choose impressive sounding course names, classes that show depth or breadth
of experience, customize per job application
• Relevant Project(s): Project title, prepared for class name or client, brief description (e.g. comparing
effects of alternative policy implementations)

University of Wisconsin – Madison May 2012

• Bachelor of Arts, Political Science and Economics
• GPA: 3.8 (List GPA if 3.2 or higher, if difficult major (such as Mathematics) 3.0 is ok)
• Honors: list anything for which you were competitively selected such as scholarships, grants, student
of the year, etc. include dates
• Study Abroad: consider listing study abroad here, if none others to highlight, and listing classes taken

EXPERIENCE
Organization Name, Location
Position Title Starting month Year-Ending month Year
• Employ strong action verbs
• Avoid unnecessary punctuation
• Be concise

Organization Name, Location

Position Title Starting month Year-Ending month Year
• Save space by deleting blank lines, but avoid a cluttered look
• Consider reducing the font size in blank lines; e.g., reduce space size from 12 pt to 6 pt
• Focus on unique contributions and quantify as much as possible

Organization Name, Location

Position Title Use Consistent Formatting for Dates
• Think about times where you took initiative, developed or created something new
• What projects or task were given to you because you were so good at them?
• Include only relevant positions in the experience section

CATCH ALL SECTION

Set of relevant skills: this could be computer skills, languages, certifications, etc
Set of relevant experiences: possibilities include professional development activities, such as conferences or
classes, Public Speaking, Articles Published, Community Involvement, to list volunteer position see below
• Volunteer Organization Name, Position Title, brief description e.g. tutored ESL learners weekly, Dates
• Minor Internship Org Name, Position Title, brief description (it’s ok to use smaller font here), Dates
• Professional affiliations: relevant professional association memberships, offices held
 Sample Resume: For a non-profit position requiring strong communications skills

Chris Badger
1234 University Avenue, Madison, WI 53706, 608-555-1234, cbadger@uwalumni.com, linkedin.com/ChristopherBadger

Education

University of Wisconsin – Madison

Bachelor of Arts, May 20xx
Double Major: Psychology and Spanish
Certificate (Minor): Business
GPA: 3.2/4.0, Psychology GPA: 3.4/4.0, Spanish GPA: 3.5/4.0
Honors: Dean’s List (2 semesters), Chancellor’s Scholar

Relevant Coursework: Financial Accounting, Grant Writing, Advanced Spanish Conversation

Leadership and Communication Experience

Badger Herald University of Wisconsin - Madison

Communications Intern September 20xx - Present
Reporter April 20xx - Present
 Gained valuable media knowledge while honing writing and interviewing skills; write two feature stories per week
 Interacted effectively with fellow staff members and community members, gaining access to exclusive stories

Letters & Science Career Services University of Wisconsin - Madison

Peer Advisor September 20xx - May 20xx
 Effectively worked with professional staff to create new resources for the office, including information on negotiating job offers,
different styles of interviewing, and guides for choosing graduate school programs
 Advised students individually on improving their resumes

Noodles & Company Madison, WI

Assistant Manager May 20xx - December 20xx
 Arranged scheduling for staff of 35 involving great attention to detail and mediation of conflicting requests
 Entrusted with interviewing, hiring, training, and evaluation of staff, requiring excellent interpersonal communication skills

Cross-Cultural Experience

Atwood Community Center, Volunteer, Madison, WI August - December 20xx, May 20xx - Present
 Coordinated events for local children on celebrating all cultures
 Led workshops to help students learn more about their own culture

Freelance Spanish Tutor, Madison, WI May - August 20xx and 20xx

 Worked with four high school students to prepare them for international study trips
 Helped students improve Spanish conversational skills

University of Wisconsin Study Abroad, Selected Participant, Oaxaca, Mexico January - May 20xx

Skills

Computer: Microsoft Word, Excel, PowerPoint (proficient), Microsoft Access, Adobe Page Maker and Photoshop (familiar), Comfortable
using both Windows and Mac operating systems
Languages: Spanish (highly proficient), French (conversational)
 HOW TO WRITE A RESUME
What Is A Resume?
A Marketing Tool in which:
o You highlight your most relevant skills, qualifications, experience, accomplishments and knowledge to prospective employers.
o You demonstrate your fit with a position by tailoring your content to the needs, concerns and expectations of your prospective
employer. There is no such thing as an “all-purpose” resume; there is only the most suitable resume for the job at hand.
A screening device that allows companies to pare down the field of applicants for any position to the few they invite to interview.
Employers generally decide within 10-20 seconds whether your resume will go into the “YES,” “NO,” or “MAYBE” pile.
A document that gets you invited to an interview. It seems counterintuitive, but it’s not all about you! It’s about showing prospective
employers how well you can meet their needs so that they invite you to interview for a job. Resumes exist to generate interviews.

A Few Simple Principles

Resume styles – There are three basic resume styles used to apply for most private, nonprofit and many public sector jobs (CVs and
Federal Government Resumes have their own rules and are covered in separate handouts).
 Chronological – The most widely used resume format. Your education and most relevant experiences (both paid and unpaid)
are listed in reverse chronological order with the most recent first. It demonstrates upward growth in skill and knowledge.
 Functional/Skills Based – The format least preferred by employers because it lacks context, but still useful in selected cases.
In a functional resume you do not list your jobs as you do on a chronological resume, but rather create skill categories.
 Hybrid – This style uses the best qualities of chronological and functional resumes. You will see it in most of our resume
examples. In this style, you review your most relevant paid and unpaid experiences for themes, then create 1-3 skill categories
and list experiences in reverse chronological order within the categories. (Also see our Resume Section Headings handout).
First Draft – Start by gathering EVERYTHING you might include in a resume: jobs, volunteer experiences, campus involvement, major
class projects, campus leadership roles, etc...and start writing down ideas about what you accomplished or learned in each.
Arrangement – Start the resume with your strongest skills and most relevant information so that you catch the reader’s attention and
encourage him/her to read more! Recent grads usually begin with the Education section followed by one or more Experience
sections, but not always. A career advisor can help you decide the most suitable arrangement to meet your prospective
employer’s needs.
Length – One page is the rule of thumb, but like all rules, there are exceptions. If you have extensive work experience, a Masters or
PhD, or can otherwise “prove” that you need it, then a two-page resume may be warranted. If you do have a second page,
make sure the content takes up at least half of the page, and include your name and the page number at the top right.
Content – You don’t have to list everything you’ve ever done; keep it short and to the point. Make sure that the items on your resume
answer the following questions: “Which of my skills and experiences will most benefit a prospective employer based on their
needs?” “How does this entry/bullet point relate to the job I am applying for?” “What intangible qualities do I need to
communicate about myself to the employer?” Above all, be 100% truthful in your content.
Style – While there are no absolutes about how your resume should look, there are some basics we’ll address in the “Tips” section on
page four. You can also review the examples on our website and if in doubt, ask a career advisor for guidance.
Proofread – Get a second or third pair of eyes to review your content before you apply. The last thing you want is to lose the chance
at a job because you sent out a resume with a bullet point like: “Proven track record of accurancy and attention to detail.”

Always Tailor Your Resume

It’s important to carefully review your resume each time you submit it and alter/update your content in order to tailor the items you
highlight to the needs of the prospective employer. Remove information irrelevant to different jobs/employers and organize entries so
that the most important information for that job is listed first. This will not take long and can have a lot of impact!

Things Not To Include On Your Resume

 Personal pronouns (I, me, my).
 Height, weight, age, date/place of birth, marital status, sex, race, photos/graphics, or social security number (some of these
may be expected on resumes for jobs outside the US – check standards by country to be sure before you add them).
 Abbreviations and jargon – If in doubt, spell it out! Never assume the recipient will know what it means.
 Salary, supervisor’s contact information, or reasons for leaving previous jobs (these items often go on an application).
 References (These go on a separate page). The words “References available upon request.”
 Interests and hobbies (unless directly relevant to the position in some way).
 Resume Sections – Look Across to See Chris Badger’s Example
The Header
This section includes your name, address, cell number and email address. It may also include a link to your LinkedIn.com page and/or
blog/portfolio. Since it is unlikely that the employer will contact you via US Mail, it is only necessary to list one street address. However
if you are seeking a job out of state and have a local address in that state, it may be best to list it instead of, or in addition to, your
Madison address. Either way you should list only one email address and phone number. Make sure that your voicemail message and
email address are both professional. We suggest emails follow this format: Chris.Badger@Gmail/Yahoo/Hotmail or UWAlumni.com.

The Objective Statement

If you will be submitting a cover letter or application essay(s) with your resume, it is unlikely that you will need to include an objective
statement. They are ideal for career fairs and networking situations, but if used they must be as concise and tailored as possible.
Your career objective should inform the potential employer of:
 The Position that you would like to apply for
 The Industry that you would like to work in and/or
 The Skills which you would have to offer or would like them to focus on
They can also cover functional areas of interest and/or specific job title (sales, research, copy-writing…) or the type of organization you
seek (social service agency, financial institution…)
Samples:
 Career in media or market research with a large agency focusing on corporate communications (broad focus)
 Position as a programmer or systems analyst with an interest in marketing and finance applications (specific focus)
 Personal Assistant to Volunteer Training and Supervision Coordinator (specific position with title and department known)

The Education section

 Contains your university’s full name, your degree (ex. Bachelor of Arts, Bachelor of Science), anticipated graduation date (May
20xx), major(s), certificate(s), and GPA.
 If your GPA is 3.0 or above, you will want to include it. Make sure you include “/4.0” so the employer will know the scale. You
can list just Cumulative or Cumulative and Major if your major GPA is higher in the major
 Do not list the name of your high school and only list transfer institutions if you received a degree from them or are referencing
experiences you had while attending them.
 You may also wish to list relevant coursework, honors and academic awards, and study abroad in this section

Experience Section(s)
 Each entry should include four parts: 1) Employer/Organization name, 2) Your title 3) Location (City, State or City, Country),
and 4) Dates of employment (month and year started and ended. For current jobs use the format: “Month, 20xx – Present”).
 Entries should combine paid and unpaid experiences such as jobs, internships, student organizations, major class projects,
and volunteer activities. Employers don’t care whether or not you got paid to learn a skill, they only want to know if you have
it, where you got it, and how much experience you have using it!
 Each entry should be listed in reverse chronological order with most recent listed first.
 To make your resume really stand out, consider grouping similar experiences under employer-targeted section headings such
as: “Research Experience” or “Leadership and Grant Writing Experience.” (This uses the Hybrid format we spoke about on
page one.) If you do this, list each experience in reverse chronological order within its section.
 After the four-parts above, craft 2-5 bullet points to highlight your achievements/accomplishments/skills. Each bullet should
attempt to answer the questions: How did you do X? Why did you do Y? What was the outcome?

“Skills” and Other Special Sections

The Skills section might include Language(s), Computer Skills, Research Techniques, Professional Certifications, Memberships
(student clubs or organizations), or Professional Affiliations (student chapters of professional organizations or societies). Each of these
could be a section by itself if the skill/experience is a major component of qualifying for the job.

References
Your reference list belongs on a separate sheet of paper. Only include references with your resume and cover letter at the employer’s
request. When you have a job interview be sure you bring your list of references with you. There is no need to state “References
Available Upon Request” on your resume.
 More info on resumes
Tips for Success
Remember that although your content is the most important thing, the potential employer will also make some assumptions about you
based on the general appearance of your resume.
Font – Select and use a single font style throughout the resume. Best choices are Times, Calibri or Arial.
Size -- With the exception of your name and category headers use the same font size throughout. Do not go smaller than 10pt or it will
be too hard to read. It’s better to have a second page than a scrunched up document!
Emphasis – Be consistent and don’t overuse bold, caps and italics. All your section headings should match.
Spacing – Balance is key. Try to leave some white space, but not so much that it looks like you have no experience.
Margins - If you need to save space, you can go as small as .6 on all four sides, but do not go smaller or it will look too crowded.
Bullet Points/Descriptive Lines:
 Use to highlight key skills and accomplishments within an experience; avoid long, hard-to-read paragraphs.
 2-5 per experience is ideal. Make sure that most of the bullet points answer the questions under “Content” on page one.
 Use action verbs to begin each line (see separate handout for a list).
Tense – Use past tense for activities that have ended. You may use either past or present tense for ongoing activities; just be
consistent within your entry (don’t mix past and present within the same activity description).
High school - Do not include high school jobs or experiences (there are some exceptions – check with a career advisor)
Relevant Coursework – If you use this section, make sure to only list courses that will demonstrate breadth (not obvious from the
name of your major), depth (specialized study in one area), or which add to your hireability in some way.
Controversial Areas - Take care when including experience in areas that may be controversial to some people, such as religion,
politics, sexual orientation, etc. You can include it, disguise it, or omit it. Please see a career advisor to talk about this if you are
concerned about how to describe these kinds of experiences
Resume Templates - We recommend that you don’t use them at all. Templates tend to be inflexible and you will need to make
changes later. Additionally employers get sick of looking at the limited number of templates over and over. You want your resume to
stand out, not look like all the rest!
Electronic Format: Unless the employer asks for the resume to be submitted in Word (“.doc/.docx”) convert it to a “.pdf” before
sending. This will ensure that your document looks the way you intended when the recipient downloads it.
Naming the Resume and Applying Online – Since you will submit a tailored resume for each job, save the resume as: Title of Job/
Internship – Your Last Name. If you apply via email rather than on the employer’s website, the e-mail subject line should be the same
as the document unless the employer specifies otherwise.
For Jobs Outside the USA - These are all suggestions relevant to resume formats for jobs in the United States! For information on
resume standards in other countries, log into BuckyNet and look at the resources on GoinGlobal for guidance.
Paper Resumes – It is no longer necessary to use special resume paper since the majority of the time you will submit your application
materials online. When you do print out your resume (e.g. career fairs), make sure that it’s laser-printed on white paper. If you do need
to mail your application materials, post them in a large manila envelope so that you don’t have to fold them (and don’t staple).

One Last Thing…

Make an appointment to get feedback on your resume by scheduling online at http://www.careers.ls.wisc.edu.

To find handouts on the following specific topics, please visit our website or come to our office!
Power Verbs Descriptive Lines Section Headings
More Sample Resumes References Page Cover Letters
Anatomy of a Bullet Point Federal Resume Sample Marketing International Experience

Letters & Science Career Services ● University of Wisconsin-Madison

1305 Linden Drive, Suite 205 ● Madison, WI 53706 ● Phone 608-262-3921 ● www.careers.ls.wisc.edu
 Action Verbs / Skill Words: Effectively Conveying Your Experience

A concluded G O represented
accelerated conducted gained observed researched
accomplished constructed gathered obtained reshaped
accounted for consulted generated operated resolved
achieved contracted greeted organized restored
acquired convinced guaranteed oriented retrieved
acted cooperated guided originated revamped
adapted coordinated overhauled reviewed
adjusted counseled H revised
administered created handled P
advised critiqued harmonized participated S
advocated headed performed saved
aided D persuaded screened
allocated dealt (with) I planned scheduled
altered decided identified pinpointed selected
amplified defined illustrated prepared set up
analyzed delegated implemented presented simplified
answered demonstrated improved preserved solved
applied designed incorporated prioritized sponsored
appointed determined increased processed streamlined
appraised developed influenced produced strengthened
approved devised informed programmed structured
arbitrated devoted initiated promoted submitted
arranged diagrammed installed proofread substituted
assessed directed instituted proposed suggested
assigned displayed instructed proved supervised
assumed distributed integrated provided supplemented
augmented divided interpreted publicized supported
awarded interviewed purchased synthesized
E introduced
B edited invested Q T
balanced effected qualified targeted
began eliminated L quantified taught
briefed employed launched quizzed tested
broadened enlisted led queried tracked
budgeted established lectured trained
built estimated licensed R transformed
evaluated listed rated translated
C examined received tutored
calculated expanded M recognized
carried out explained maintained recommended U
catalogued extended managed reconciled unified
chaired maximized recorded updated
changed F measured recruited utilized
charted fabricated mediated rectified
clarified financed mentored reduced V
classified focused modified referred verbalized
collaborated forecast monitored regulated visualized
collated formulated motivated rehearsed
compared fortified reinforced Y
compiled founded N related yielded
completed named reorganized
conceived negotiated replaced
 Power Verbs Accelerate
Accomplish
Achieve
Working with People Acclimate Act
Accommodate Administer
Adapt Allocate
The following lists are divided into categories to help you find some Answer Approve
great, active verbs to help the descriptive lines on your resume Assign
Anticipate
stand out. Try to begin each of your descriptive lines with an active
Assist Assess
or Po er erb. Remember to use past tense verbs for previous
Assure Attain
experience. For current activities, you can also use the present tense
(i.e. Supervise, not Supervising) if you prefer. This list is just a Bargain Benchmark
beginning - to give you ideas of where to start. Care Chair
Coach Commend
Collaborate Compromise
Address Confer Consolidate
Clarify Confront Control
Collaborate Consult Delegate
Communicate Converse Direct
Compose Critique Enforce
Correspond Develop Entrust
Demonstrate Encourage Expedite
Document Advise Familiarize Govern
Edit Aid Form Head
Entertain Correct Foster Hire
Exhibit Counsel Fulfill Improvise
Explain Demonstrate Gain Initiate
Express Display Advertise Handle Institute
Illustrate Encourage Advocate Implement Judge
Interpret Enhance Attend Inform Lead
Interview Enlist Coordinate Interact Maintain
Investigate Ensure Convince Intervene Manage
Lecture Grade Deal Join Moderate
Perform Guide Dispense Listen Monitor
Plan Help Disseminate Litigate Officiate
Present Influence Distribute Mediate Order
Promote Instruct Fundraise Model Oversee
Proofread Introduce Handle Motivate Prescreen
Read Lecture Influence Negotiate Preside
Relate Mentor Lobby Participate Prioritize
Relay Program Persuade Provide Produce
Report Provide Poster Recommend Prohibit
Review Rate Publicize Reconcile Refer
Revise Steer Publish Rehabilitate Regulate
Speak Suggest Recruit Represent Run
Summarize Support Screen Resolve Set-up
Survey Teach Seek Out Share Start
Translate Test Sell Suggest Streamline
Transcribe Train Service Treat Strengthen
Write Tutor Target Understand Supervise
 Power Verbs
Working with Data and Things

Act
Apply
Anticipate
Change
Check Acquire
Contribute Analyze
Cover Classify
Decide Collate Abstract
Define Collect Account
Diagnose Compile Add
Effect Conduct Appraise
Eliminate Deliver Audit
Emphasize Detect Budget
Establish Determine Calculate Appraise Adjust Activate
Facilitate Discover Collect Apply Assemble Complete
Forecast Dissect Compute Arrange Build Compose
Found Evaluate Decrease Balance Compose Conserve
Give Explore Determine Catalog Customize Construct
Learn Examine Divide Categorize Develop Contract
Navigate Formulate Enter (data) Connect Design Create
Offer Gather Estimate Coordinate Devise Discover
Perform Identify File Define Enlarge Draft
Propose Inspect Finance Edit Format Draw
Receive Investigate Formulate Establish Implement Engineer
Refer Locate Increase Facilitate Improve Execute
Referee Name Insure File Innovate Expand
Register Obtain Inventory Group Install Generate
Reinforce Observe Invest Issue Invent Inaugurate
Resolve Pinpoint Market Modify Fix Landscape
Respond Prepare Maximize Orchestrate Function Launch
Retrieve Prioritize Minimize Organize Make Modify
Save Receive Multiply Overhaul Manufacture Mold
Select Research Process Place Navigate Produce
Serve Specify Project Prepare Operate Reconstruct
Set Survey Purchase Program Propose Redesign
Simplify Test Record Qualify Refinish Remodel
Study Trace Reduce Reorganize Renovate Shape
Take Track Solve Rewrite Repair Synthesize
Travel Verify Quantify Schedule Restore Transform
Letters & Science Career Services ● University of Wisconsin-Madison
1305 Linden Drive, Suite 205 ● Madison, WI 53706 ● Phone 608-262-3921 ● www.lssaa.wisc.edu/careers