AMADEUS

AN12DECDELBOM/A9W
SS2Y3-
2-2 PAX Y -CLASS OF SERIVCE
3-LINE NO.

ADULT(ADT)- NM1 LASTNAME/FIRSTNAME TITLE

CHILD(CHD)-NM1 LASTNAME/FIRSTNAME TITLE(CHD/DOB)
INFANT NAME MUST BE WRITTEN WITH ADULT CODE
INFANT(INF)- NM1 LASTNAME/FIRSTNAME TITLE(INF/FIRSTNAME/DOB)
IF LASTNAME IS DIFFERENT OF INFANT (INF/LASTNAME/FIRSTNAME/DOB)

MOBILENO- APM9191919191
EMAIL ID- APExyz@gmail.com

TKOK
RFVIKAS
ER ER IR

PRICING/FARE-
FXX- FARE OF SELECTED ITERENARY
FXR-LOWEST FARE
FXP- SAVING THE LOWEST FARE

RFVIKAS
ER ER IR

SO,TST IS CREATED, CHECK BY TQT

TTE/ALL- TO DELETE ALL FARE TTE/T1(DELETE 1st tst) TTE/T2(DELETE 2nd tst)

IR- IGNORE & RETRIEVE IG-IGNORE

DK- SEAT PICK HK-HOLDING CONFIRM

SPECIAL SERVICE REQUEST-

SR SPACE WCHR/P2 - WHEELCHAIR FOR 2nd PASSENGER
SR SPACE BSCT/P1- BASSICNET FOR 1st PASSENGER
IF HK THEN basscinet is CONFIRMED
eg-
SR SPACE AVML/P3- VEGETARIAN MEAL FOR 3rd PASSENGER
SR SPACE HNML/P2- NON-VEG MEAL FOR 2nd PASSENGER

IN CONNECTING FLIGHT
SR AVML/P1/S2 S2=SEGMENT 2
SR HNML/P2/ S1 S1= SEGMENT 1

MEET & ASSIST- IF ADT(MOTHER), CHD,INF IS TRAVELLING

SR MAAS PAX

OSI (OTHER SERVICE INFO)

OSAI PAX IS VIP (FOR AIR INDIA)
OSYY PAX IS A POLITICAL LEADER (IN CASE OF CONNECTING FLIGHT)
YY- FOR BOTH AIRLINE

RTG- TO SEE ALL THE REQUESTS ENTRED

HESPACE MEAL- TO GET ALL MEAL CODES

XE LINENO. - TO CANCEL ITERNARY
RFVIKAS ER ER IR
(EG XE1-2 DELETES 1ST & 2ND LINE IN ONE GO)

XI- TO CANCEL EVERYTHING,

RHI- REVIEW HISTORY ITERNARY

DO9W313 - TO KNOW INFO ABOUT JETAIRWAYS

DOAI098- TO KNOW INFO ABOUT AIRINDIA

SN10JULDELBOM- WILL SHOW ALL SEATS THE INCLUDING BOOKED.

TST IS OPENED BY TQT, AND YOU SEE DOUBLE ENTRY OF FARE

FQQ4 (FARE BREAK UP)
4- LINE NO. TO CHOOSE THE FARE ON 4TH LINE NO.

REISSUE- TICKET NO. CHANGES, IT IS RESCHEDULING

REVALIDATION- NO CHANGE IN TIKCET, ISSUED BY AIRLINE.

TO CHECK CHANGES/CANCELLATION COST

STEP-1 CHECK FARE BASIS BY TQT
STEP-2 USE FQD COMMAND TO CHECK PENALTIES

FQD- FARE QUOTE DISPLAY

FQDDELBOM/AAI/CT/D01OCT18
A- AIRLINE
C- CLASS OF SERVICE , T - IS THE CLASS
D- DATE OF TRAVEL
MD-MOVE DOWN MU- MOVE UP

TO OPEN THE PNR

RTPNR
RHI (REVIEW HISTORY OF ITERNARY)

TTH - TO FIND DELETED TST

CONNECTING FLIGHT-
SS1PL4
1- ONE PASSENGER
PL- P CLASS FOR 1ST FLIGHT L-CLASS FOR 2ND FLIGHT
4- LINE NO.

SPLIT-
SP2, 2 IS LINE NO.
RFVIKAS
EF
RFVIKAS ER ER IR

IF 3 PASSENGERS THEN 3 TST

TST- TRANSITIONAL STORED TICKET
TQT/T1 (PASSENGER 1)
TQT/T2(PASSENGER 2)
TQT/T3(PASSENGER 3)

TO KNOW MCT(MINIMUM CONNECTING TIME)

DMI
================================================
GALILEO

A10JULDELBOM/AI
N1W2
N1 =NEED 1 (FOR ONE PASSENGER)
W= (CLASS OF SERVICE)
2= LINE NO.

ADULT- N.LASTNAME/FIRSTNAME TITLE

CHILD- N.LASTNAME/FIRSTNAME TITLE*P-C07
07- AGE OF CHILD
INFANT- N.I/LASTNAME/FIRSTNAME TITLE*DOB

T.T*
R.VIKAS ER ER IR

FARE-
FQ(FARE QUOTE) F*Q(FARE BREAK-UP)
FQBB (FARE QUOTE BEST BUY)
FQBBK - TO SAVE
R.VIKAS ER ER IR

SPECIAL REQUEST
SI.AVML
SI.WCHR
SI.P1/WCHR
SI.P1S1/WCHR FOR PASSENGER 1 IN SEGMENT 1
H/MEAL LIKE HEMEAL IN AMADEUS

CONNECTING FLIGHT-
N1L1S2
N1=NEED1
L1= CLASS OF SERVICE FOR 1ST CLASS
S2= CLASS OF SERVICE FOR 2ND CLASS

SPLIT
DP2, 2 IS LINE NO.
R.VIKAS
F
R.VIKAS ER ER IR

============================
*HTE= MEANS TICKET ISSUED
COMMAND #VT IN GALILEO, CHROME WILL GET OPENED.

PRL- PAYMENT REPORT LINK

INFINTY
WHEN YATRA FAIL TO FULFILL COMMITMENT THEN TAG IN COMPLAINTS.

WHEN AGENT IS TAKING SOME ACTION TAG IN REQUEST.

WHEN AGENT CONVERTING THE BOOKING TAG IN REQUEST.
MAIL SENT TO INTERNAL TEAM OR TO PAX IS UNDER REQUEST.

WHEN GIVING INFO TAG IN QUERY.

INTERACTION ID IS CREATED AFTER YOU TAG IN INFINTY.

TRANSFER TAB- WHEN TRANSFERRING TO OTHER TEAM.

ASSIGN TAB- TRANSFER TO PARTICULAR USER IN YOUR TEAM.
REPLY ALL- TO SEND EMAIL TO CUSTOMER.

SOFT CHARGE VERBIAGE-

AS I CAN SEE WE HAVENT RECEIVED THE PAYMENT SO FAR, SO PLS PROVIDE ME 2 HOURS SO I
CHECK THE DETAILS WITH CACHE TEAM.

IF WE HAVE RECEIVED YOUR PAYMENT, WE ARE GOING TO PROVIDE YOU THE BOOKING ON
CURRENT FARE OR WE WILL PROCESS THE FULL REFUND.

KWX6NA