Mod A

Module A
Computer Hardware and Software
Multiple Choice Questions
1. Which of the following are used to enter information and commands in a

computer?
A. Output devices
B. Input devices
C. Storage devices
D. Telecommunications devices
2. Which of the following types of computer hardware tools allow you to see, hear, or
otherwise recognize the results of your information-processing requests?
A. Output device
B. Input device
C. Storage device
D. Telecommunications device
3. Which of the following hardware tools allows you to send information to and
receive it from another person or location?
A. Input device
B. Output device
C. Storage device
4. Which of the following enables you to solve specific problems or perform specific
tasks?
A. Application software
B. Operating system software
C. Utility software
D. System software
5. Which of the following types of software handles tasks specific to technology

management and coordinates the interaction of all technology devices?
A. Enterprise software
B. System software
C. Middleware
D. Application software
6. Which of the following types of software controls your application software and
manages how your hardware devices work together?
A. Middleware
B. Utility software
C. Operating system software
D. Enterprise software
7. Which of the following provides additional functionality to your operating system

including anti-virus software?
A. Middleware
C. Application software
D. Utility software
8. A _____ is really a mobile phone integrated into a handheld computer.
A. tablet
B. smartphone
C. notebook
D. mainframe
9. Josh, an investment banker, has to travel frequently on his business. He wants to
travel light, and is in search of a small computing device with a touchscreen, and
all the functional capabilities of notebook or desktop computer. A _____ will be best
suited for his purpose.
A. minicomputer
B. mainframe
C. tablet PC
D. supercomputer
10. Which of the following distinguishes an e-book reader from a tablet PC?
A. Unlike the tablet PC, the e-book reader has a touchscreen.
B. A stylus can be used on an e-book reader, but not on a tablet PC.
C. A tablet PC has a longer battery life than an e-book reader.
D. An e-book reader is designed to be more readable (than a tablet PC) in bright

light.
11. _____ come equipped with all of the features of larger desktop computers and are
a very good solution if you need a fully functional computer that you can take
from one place to another.
A. Notebook computers
B. Mainframes
C. Supercomputers
D. Minicomputers
12. Jamie wants to buy a computer which she wants to use for schoolwork and writing
term papers at her home. Which of the following best suits her needs?
A. Supercomputer
B. Mainframe
C. Desktop computer
D. Smartphone
13. Which computer is the most popular choice for personal computing needs?
A. PDA
B. Desktop computer
C. Notebook computer
D. Touch-sensitive computer
14. Which of the following offers both a horizontal and vertical system box?
A. Tablet PC
B. E-book reader
C. Smartphone
D. Desktop computer
15. Which of the following is designed to meet the computing needs of several people
simultaneously in a small to medium-size business environment?
A. Mainframe computer
B. Minicomputer
C. Supercomputer
D. Desktop computer
16. Wired, Inc., an information technology giant, is planning to install computers with
processing speeds greater than 1 trillion instructions per second, and that can
easily handle the processing requests of hundreds of people simultaneously.
Which of the following best suits the requirement of Wired, Inc.?
B. Minicomputer
C. Tablet PC
D. Desktop computer
17. Organizations such as NASA and the National Weather Service that are heavily
involved in research and "number crunching" and require computers with high
processing speed, are most likely to employ which of the following computers?
A. Notebooks
B. Supercomputers
C. Minicomputers
D. Desktops
18. Which of the following is unique to a particular industry?
A. Personal productivity software
B. Vertical market software
C. Horizontal market software
D. Trade software
19. Which type of personal productivity software is Microsoft Outlook?
A. Personal information management
B. Web authoring
C. Graphics
D. Personal finance
20. Juan is looking for a personal productivity software than can help him create
letters, memos, and other basic documents. Which of the following will best fulfill
Juan's requirements?
A. Personal finance
B. Desktop publishing
C. Word processing
D. Spreadsheet
21. Which of the following helps one work primarily with numbers, to perform
calculations and to create graphs?
A. Desktop publishing
B. Spreadsheet
C. Web authoring
D. Database management system

22. Stefanie is preparing for a class lecture that requires her to create and edit
information that will appear in electronic slides. Which of the following categories
of personal productivity software is best suited to Stefanie's needs?
A. Presentation
B. Spreadsheet
C. Word processing
D. Desktop publishing
23. Which of the following categories of personal productivity software helps you
design and develop Web sites and pages that you publish on the Web?
B. Presentation
C. Web authoring
D. Personal information management
24. If you want to edit photos and remove "red eye" from them, you would choose the
_____ category of personal productivity software.
A. desktop publishing
B. presentation
C. Web authoring
D. graphics
25. Martin wants to install a software on his computer that would enable him to
communicate with others (through e-mail, for instance) effectively. Which of the
following is Martin likely to choose?
A. Adobe PhotoShop
B. Microsoft Outlook
C. Microsoft Word
D. Quicken
26. Which of the following helps you develop databases and use the information
stored in them?
A. Microsoft Word
B. Adobe PhotoShop
C. Microsoft Access
D. Corel Quattro Pro
27. Which of the following is an example of horizontal market software?
A. Patient scheduling software
B. Student information systems
C. Package tracking systems
D. Payroll
28. Personal productivity software is actually a type of:
A. vertical market software.
B. horizontal market software.
C. operating system software.
D. utility software.
29. B-Quant, a double-entry bookkeeping software, is created and maintained by a

distributed network of engineers, software developers, and users, each making
contributions to the source code that is publicly available and free of charge. B-
Quant is an example of _____ software.
A. commercial
B. utility
C. anti-virus
D. open-source
30. A screen saver is an example of which of the following?
A. Horizontal market software
B. Utility software
C. Anti-virus software
D. Disk optimization software

31. Greenzone, a utility software, can be used to remove those software from your
hard disk that you no longer want. Greenzone is an example of a(n) ____.
A. uninstaller software
B. spam-blocker software
C. firewall
D. screen saver
32. Sasha wants to block e-mails from people or businesses he does not know. What
type of software does Sasha need to install on his computer?
A. Anti-virus
B. Spam blocker
C. Anti-spyware
D. Screen saver
33. Which of the following types of utility software can save information if there is a
program failure and you are forced to turn off your computer and then back on
again?
A. Uninstaller software
B. Spam blocker software
C. Crash-proof software
D. Anti-spyware software
34. According to the American Standard Code for Information Interchange (ASCII),
what is a group of eight bits called?
A. Bit
B. Byte
C. Megabyte
D. Terabyte
35. _____ are devices that are used to navigate and select objects on a display screen.
A. Pointing devices
B. Keyboards
C. Scanners
D. Microphones
36. Which of the following is a pointing device?
A. Keyboard
B. Stylus
C. Trackball
D. Paint brush
37. Styluses are most frequently used in which of the following types of computers?
A. Notebooks
B. Desktops
C. Mainframes
D. PDAs
38. _____ is the little dark rectangle that you use to move the cursor with your finger,
often found on notebook computers.
A. Touch screen
B. Touchpad
C. Stylus
D. Game controller
39. Sebastian, a student of digital art, is planning to buy a scanner that can capture
images, photos, text, and artwork that already exist on paper. Which of the
following types of scanners satisfies Sebastian's requirements?
A. Image scanner
B. Bar code scanner
C. Optical mark scanner
D. Biometric scanner
40. The test evaluation committee of a secondary school is planning to buy scanners
that can detect the presence or absence of a mark in a predetermined spot on the
page. Which of the following types of scanners satisfies this requirement?
A. Biometric scanner
B. Bar code scanner
C. Optical character reader
D. Optical mark reader
41. BioNext, a genomics research facility, uses scanners that are used to scan some
human physical attributes like fingerprints or irises for security purposes. BioNext is
using ____.
A. Image scanners
B. Optical mark readers
C. Biometric scanners
D. Optical character readers

42. The advantage of a(n) _____ technology is that it produces brighter, more efficient,
and thinner displays than traditional LCDs.
A. flat-panel liquid crystal display
B. organic light-emitting diode
C. polymer light-emitting diode
D. light-emitting polymer
43. John wants to buy a printer that uses four colors: black, cyan, magenta, and yellow.
Some of these printers, according to the salesman whom John approached,
produce high-quality images and are often advertised as photo printers. These
have two shades each of magenta and cyan for a total of six colors. Others include
colors such as orange and red. John is planning to buy a(n) ____.
A. inkjet printer
B. laser printer
C. multifunction printer
D. plotter
44. Simon is planning to buy an output device for his home that can scan, copy, fax,
and print. Which of the following devices best satisfies Simon's requirement?
A. LCD
B. 3D printer
C. Plotter
D. Multifunction printer
45. Which of the following creates the output by moving a pen across the surface of a
piece of paper?
A. Inkjet printer
B. Plotter
C. Laser printer
46. Which of the following magnetic storage devices consists of one or more thin
metal platters sealed inside the computer?
A. Floppy disk
B. CD-ROM
C. Hard disk
D. DVD-ROM
47. _____ is an optical or laser disc whose information cannot be changed.
A. CD-ROM
B. Hard disk
C. CD-RW
D. DVD-RW
48. Which of the following is a high-capacity optical or laser disc whose information
cannot be changed and whose storage capacity varies according to its type?
A. CD-RW
B. Intelligent hard disk
C. CD-ROM
D. DVD-ROM
49. Which of the following can be written to repeatedly?
A. CD-R
B. DVD-ROM
C. DVD-RW
D. CD-ROM
50. xD Picture Cards, SD cards, and CF Cards are examples of which of the following?
A. Thumb drives
B. Flash memory cards
C. CD-ROMs
D. Solid state hard drives
51. On investigating a technical fault in his computer, Max finds out that a temporary
holding area of information is affected and needs to be changed. Max needs to
change the _____ of his computer.
A. random access memory
B. central processing unit
C. system bus
D. arithmetic logic unit
52. Anna finds out that the component of her computer's CPU that performs logic
operations is not working. She logs a complaint with the assistance desk in her
office requesting the service personnel to fix the ____.
A. control unit
B. RAM
C. arithmetic logic unit
D. cache
53. While repairing a faulty CPU, Igor discovers that a sliver of quartz that beats at
regular intervals in response to an electrical charge is damaged. Which of the
following represents the damaged part of the CPU that Igor is repairing?
A. System bus
B. CPU clock
C. RAM
D. ALU
54. Ludmilla is planning to buy a special type of CPU for her notebook computer that
changes speed, and therefore power consumption, in response to fluctuation in
use. She is looking for a ____.
A. flash memory card
B. RAM
C. CPU clock
D. mobile CPU
55. Which of the following terms is used to identify the place on your system unit,
monitor, or keyboard through which information and instructions flow to and from
your computer system?
A. Expansion slot
B. Port
C. Expansion bus
D. System bus
56. Which of the following allows you to connect as many as 127 devices to a single
port on your computer?
A. USB port
B. Bluetooth
C. Firewall
D. Firewire port
57. TV remotes and other devices that operate over short distances free of obstacles
use _____ to send and receive information.
A. Firewire
B. Bluetooth
C. infrared light
D. USB
58. Michael wants to wirelessly connect his cell phone to a computer. Which of the
following can assist him in doing this?
A. Infrared
B. Bluetooth
C. USB port
D. Firewire port
59. Monte Carlo, Inc., wants to set up a luxury resort in a desert close to Cairo. With an
eye on customer needs, it wants to ensure that all its guests can access the Internet
from their rooms, the lobby, and the restaurants. Which of the following is Monte
Carlo, Inc., most likely to use in its network environment?
A. Bluetooth
B. Infrared
C. WiFi
D. DVI
60. What type of transmission does WiFi use?
A. Infrared light
B. Radio waves
C. Ultraviolet waves
D. Laser light
61. An expansion card is a _____ that you insert into the expansion slot on the
motherboard and to which you connect a peripheral device.
A. port
B. firewall
C. spyware
D. circuit board
62. What is a long skinny socket on the motherboard into which you insert an
expansion card referred to as?
A. System bus
B. Expansion slot
C. Port
D. Expansion bus
63. What are the set of pathways along which information moves between devices
outside the motherboard and the CPU?
A. PC card
B. Expansion slot
C. Expansion card
D. Expansion bus
True / False Questions
64. The physical devices that make up a computer are known as hardware.
True False
65. Software is the set of instructions that your hardware executes to carry out a
specific task.
True False
66. An output device is a tool you use to store information for use at a later time.
True False
67. RAM is a permanent storage unit that holds all the information you are working
with.
True False
68. Application software is the software that enables you to solve specific problems or
perform specific tasks.
True False
69. System software includes both operating system software and utility software.
True False
70. Utility software manages how your hardware devices work together.
True False
71. A mainframe computer is designed to meet the computing needs of a small group
of people in a small to medium-size business environment.
True False
72. Writing a memo, creating a graph, and creating a slide presentation are all
examples of personal productivity software.
True False
73. Vertical marketing software is application software that is unique to a particular

industry.
True False
74. For open-source software, the customer must go to the vendor and pay for
changes to be made and wait until the vendor has made those changes.
True False
75. Crash-proof software organizes your information on your hard disk in the most
efficient way.
True False
76. Uninstaller software is utility software that you can use to remove software from
your hard disk that you no longer want.
True False
77. A byte is the smallest unit of information that your computer can process.
True False
78. A bit can either be a 1 (on) or a 0 (off).
True False
79. The primary role of input and output devices is to convert information from one
form to another.
True False
80. A trackball is an input device.
True False
81. A joystick is a multifunctional input device with programmable buttons that you
work with your thumbs and a directional pad.
True False
82. An image scanner is a pointing device that you use to click on icons or buttons.
True False
83. Biometric scanners are used to scan some human physical attribute like your iris
for security purposes.
True False
84. Optical mark reader reads characters that appear on a page or sales tag.
True False
85. Microphones are used to capture video into electronic form.
True False
86. A liquid crystal display makes the screen image by sending electricity through
crystallized liquid trapped between two layers of clear plastic or glass.
True False
87. Using LEDs for backlighting decreases the image resolution on an LCD screen.
True False
88. The resolution of a screen is the number of pixels it has.
True False
89. Printers are a common type of output device.
True False
90. Plotters were the first type of printer that could print with color and render
graphics and full-size engineering drawings.
True False
91. A CD-ROM offers ease of updating and large storage capacity.
True False
92. The CPU and RAM make up the real brains of a computer.
True False
93. CPU cache is a type of memory on the CPU where instructions called by the CPU
wait until the CPU is ready to use them.
True False
94. The CPU uses the CPU clock to keep instructions and information marching
through your CPU at a fixed rate.
True False
95. A port is a special type of CPU.
True False
Fill in the Blank Questions
96. _____ is any computer-based tool that people use to work with information and
support the information and information-processing needs of an organization.
________________________________________
97. A flash memory drive is also called a ____.
________________________________________
98. Software is the set of _____ that your hardware executes to carry out a specific
task.
________________________________________
99. _____ devices are tools you use to capture information and commands.
________________________________________
100.Storage devices are tools you use to store _____ for use at a later time.
________________________________________
101.The _____ is the actual hardware that interprets and executes the software
instructions and coordinates the operation of all other hardware.
________________________________________
102.A _____ device is a tool you use to send information to and receive it from another
person or computer in a network.
________________________________________
103.The two main types of software are system and _____ software.
________________________________________
104._____ software handles tasks specific to technology management and coordinates
the interaction of all technology devices.
________________________________________
105._____ system software is system software that controls your application software
and manages how your hardware devices work together.
________________________________________
106._____ software provides additional functionality to your operating system software.
________________________________________
107.A smartphone is a _____ with additional features such as a camera; Internet

connectivity; note taking capabilities; GPS capabilities; and digital music and video
players.
________________________________________
108.Tablet PCs allow you to use a _____ to write notes on the screen and touch the
screen to perform functions such as clicking on a link while visiting a Web site.
________________________________________
109.A _____ computer is a small, portable, fully functional, battery-powered computer.
________________________________________
110.A _____ computer is the most popular choice for personal computing needs.
________________________________________
111. A _____ is designed to meet the computing needs of several people simultaneously
in a small to medium-size business environment.
________________________________________
112.A _____ computer is designed to meet the computing needs of hundreds of people
in a large business environment.
________________________________________
113.A _____ is the fastest, most powerful, and most expensive type of computer.
________________________________________
114._____ software can be categorized as either personal productivity software or

vertical and horizontal market software.
________________________________________
115._____ software is application software that is unique to a particular industry.
________________________________________
116.Microsoft Excel is an example of a _____ which helps you work primarily with
numbers, including performing calculations and creating graphs.
________________________________________
117._____ software is application software that is general enough to be suitable for use
in a variety of industries.
________________________________________
118._____ software is utility software that filters unwanted e-mail for your inbox.
________________________________________
119.Anti-spyware software is _____ software that detects and removes spyware and
other unwanted software that can track every electronic move you make.
________________________________________
120.A _____ digit is the smallest unit of information that your computer can process.
________________________________________
121._____ are used to convert information that exists in visible form into electronic
form.
________________________________________
122._____ are the dots that make up an image on a computer screen.
________________________________________
123._____ is the number of billions of CPU cycles per second that the CPU can handle.
________________________________________
124.The _____ consists of electrical pathways that move information between basic
motherboard components.
________________________________________
125.Bluetooth is a standard for transmitting information in the form of _____ radio

waves.
________________________________________
Module A Computer Hardware and Software Answer Key
Multiple Choice Questions
1. Which of the following are used to enter information and commands in a

computer?
A. Output devices
B. Input devices
C. Storage devices
D. Telecommunications devices
Input devices are tools you use to enter information and commands. Input
devices convert information from human-readable form into bits and bytes,
while output devices convert the 1s and 0s to something people can recognize.
All other hardware works with bits and bytes.
AACSB: Technology
Blooms: Remember
Learning Objective: A-01 Define information technology (IT) and its two basic categories: hardware and software.
Level of Difficulty: 1 Easy
Topic: A Quick Tour of Technology
2. Which of the following types of computer hardware tools allow you to see, hear,
or otherwise recognize the results of your information-processing requests?
A. Output device
B. Input device
C. Storage device
Output devices are tools you use to see, hear, or otherwise recognize the results
of your information-processing requests. The most common output devices for
both business and personal computing environments are monitors and printers,
but speakers and plotters are also output devices.
AACSB: Technology
Blooms: Remember
3. Which of the following hardware tools allows you to send information to and
receive it from another person or location?
A. Input device
B. Output device
C. Storage device
A telecommunications device is a tool you use to send information to and

receive it from another person or computer in a network.
AACSB: Technology
Blooms: Remember
4. Which of the following enables you to solve specific problems or perform
specific tasks?
A. Application software
C. Utility software
D. System software
Application software is the software that enables you to solve specific problems
or perform specific tasks. Microsoft PowerPoint, for example, can help you
create slides for a presentation, so it is application software.
AACSB: Technology
Blooms: Remember
5. Which of the following types of software handles tasks specific to technology
management and coordinates the interaction of all technology devices?
A. Enterprise software
B. System software
C. Middleware
D. Application software
System software handles tasks specific to technology management and

coordinates the interaction of all technology devices. System software includes
both operating system software and utility software.
AACSB: Technology
Blooms: Remember
6. Which of the following types of software controls your application software and
manages how your hardware devices work together?
A. Middleware
B. Utility software
C. Operating system software
D. Enterprise software
Operating system software is system software that controls your application

software and manages how your hardware devices work together. Popular
personal operating system software includes Microsoft Windows, Mac OS, and
Linux.
AACSB: Technology
Blooms: Remember
7. Which of the following provides additional functionality to your operating
system including anti-virus software?
A. Middleware
C. Application software
D. Utility software
Utility software is software that provides additional functionality to your

operating system software. Utility software includes anti-virus software, screen
savers, spam blocker software, uninstaller software, and a host of other types.
AACSB: Technology
Blooms: Remember
8. A _____ is really a mobile phone integrated into a handheld computer.
A. tablet
B. smartphone
C. notebook
D. mainframe
A smartphone is a cell phone with additional features such as a camera; Internet

connectivity; note taking capabilities; GPS capabilities; and digital music and
video players. A smartphone is really a mobile phone integrated into a handheld
computer.
AACSB: Technology
Blooms: Remember
Learning Objective: A-02 Describe the categories of computers based on size.
Topic: Categories of Computers by Size
9. Josh, an investment banker, has to travel frequently on his business. He wants to
travel light, and is in search of a small computing device with a touchscreen, and
all the functional capabilities of notebook or desktop computer. A _____ will be
best suited for his purpose.
A. minicomputer
B. mainframe
C. tablet PC
D. supercomputer
A tablet pc is a slim-line computer that is about the size of a notebook or

smaller with a touchscreen and that has the functional capabilities of notebook
or desktop computer. Tablet PCs allow you to use a writing pen or stylus to
write notes on the screen and touch the screen to perform functions such as
clicking on a link while visiting a Web site.
AACSB: Technology
Blooms: Apply
Level of Difficulty: 2 Medium
10. Which of the following distinguishes an e-book reader from a tablet PC?
A. Unlike the tablet PC, the e-book reader has a touchscreen.
B. A stylus can be used on an e-book reader, but not on a tablet PC.
C. A tablet PC has a longer battery life than an e-book reader.
D. An e-book reader is designed to be more readable (than a tablet PC) in

bright light.
An e-book reader is a portable computer designed specifically for reading

digitized books and periodicals. It is similar to a tablet PC in that it has
touchscreen capabilities but is designed to be more readable in bright light and
have a longer battery life.
AACSB: Technology
Blooms: Understand
11. _____ come equipped with all of the features of larger desktop computers and
are a very good solution if you need a fully functional computer that you can
take from one place to another.
A. Notebook computers
B. Mainframes
C. Supercomputers
D. Minicomputers
A notebook or laptop computer is a small, portable, fully functional, battery-

powered computer. Notebook computers come equipped with all of the
features of larger desktop computers and are a very good solution if you need a
fully functional computer that you can take from one place to another.
AACSB: Technology
Blooms: Remember
12. Jamie wants to buy a computer which she wants to use for schoolwork and
writing term papers at her home. Which of the following best suits her needs?
A. Supercomputer
B. Mainframe
C. Desktop computer
D. Smartphone
A desktop computer is the most popular choice for personal computing needs.
Smartphones offer great portability and allow you to keep a calendar, send and
receive e-mail, take short notes, and even access the Web. But they are not
designed to help you write a term paper, build a Web site, or create a complex
graph with statistical software. For these and more complex tasks, you would
need a notebook, tablet PC, or a desktop computer.
AACSB: Technology
Blooms: Apply
Level of Difficulty: 3 Hard
13. Which computer is the most popular choice for personal computing needs?
A. PDA
B. Desktop computer
C. Notebook computer
D. Touch-sensitive computer
Desktop computers range in price from a little less than $500 to several
thousand dollars. Dollar for dollar with comparable characteristics, a desktop
computer is faster and more powerful than a notebook computer.
AACSB: Technology
Blooms: Remember
14. Which of the following offers both a horizontal and vertical system box?
A. Tablet PC
B. E-book reader
C. Smartphone
D. Desktop computer
You can choose a desktop computer with a horizontal system box (the box is
where the CPU, RAM, and storage devices are held) or choose a desktop
computer with a vertical system box (called a tower) that you usually place on
the floor near your work area.
AACSB: Technology
Blooms: Remember
15. Which of the following is designed to meet the computing needs of several
people simultaneously in a small to medium-size business environment?
B. Minicomputer
C. Supercomputer
D. Desktop computer
A minicomputer is designed to meet the computing needs of several people

simultaneously in a small to medium-size business environment. Businesses
often use minicomputers as servers, either for hosting a Web site or as an
internal computer on which shared information and software is placed.
AACSB: Technology
Blooms: Remember
16. Wired, Inc., an information technology giant, is planning to install computers
with processing speeds greater than 1 trillion instructions per second, and that
can easily handle the processing requests of hundreds of people simultaneously.
Which of the following best suits the requirement of Wired, Inc.?
B. Minicomputer
C. Tablet PC
D. Desktop computer
A mainframe computer (sometimes just called a mainframe) is a computer

designed to meet the computing needs of hundreds of people in a large
business environment. With processing speeds greater than 1 trillion instructions
per second (compared to a typical desktop that can process approximately 3
billion instructions per second), mainframes can easily handle the processing
requests of hundreds or thousands of people simultaneously.
AACSB: Technology
Blooms: Apply
17. Organizations such as NASA and the National Weather Service that are heavily
involved in research and "number crunching" and require computers with high
processing speed, are most likely to employ which of the following computers?
A. Notebooks
B. Supercomputers
C. Minicomputers
D. Desktops
A supercomputer is the fastest, most powerful, and most expensive type of

computer. Organizations such as NASA and the National Weather Service that
are heavily involved in research and "number crunching" employ
supercomputers because of the speed with which they can process information.
AACSB: Technology
Blooms: Apply
18. Which of the following is unique to a particular industry?
A. Personal productivity software
B. Vertical market software
C. Horizontal market software
D. Trade software
Vertical market software is application software that is unique to a particular

industry. For example, the health care industry has a variety of application
software unique to that market segment, including radiology software, patient-
scheduling software, nursing allocation software, and pharmaceutical software.
AACSB: Technology
Blooms: Remember
Learning Objective: A-03 Compare the roles of personal productivity; vertical market; and horizontal market software.
Topic: Software: Your Intellectual Interface
19. Which type of personal productivity software is Microsoft Outlook?
A. Personal information management
B. Web authoring
C. Graphics
D. Personal finance
Personal information management (PIM) helps you create and maintain (1) to-
do lists, (2) appointments and calendars, and (3) points of contact. Microsoft
Outlook and Corel Central are examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
20. Juan is looking for a personal productivity software than can help him create
letters, memos, and other basic documents. Which of the following will best
fulfill Juan's requirements?
A. Personal finance
B. Desktop publishing
C. Word processing
D. Spreadsheet
Word processing helps you create papers, letters, memos, and other basic
documents. Microsoft Word and Corel WordPerfect are examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
21. Which of the following helps one work primarily with numbers, to perform
calculations and to create graphs?
B. Spreadsheet
C. Web authoring
D. Database management system
Spreadsheet helps you work primarily with numbers, including performing

calculations and creating graphs. Microsoft Excel and Corel Quattro Pro are
examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Remember
22. Stefanie is preparing for a class lecture that requires her to create and edit
information that will appear in electronic slides. Which of the following
categories of personal productivity software is best suited to Stefanie's needs?
A. Presentation
B. Spreadsheet
C. Word processing
D. Desktop publishing
Presentation helps you create and edit information that will appear in electronic
slides. Microsoft PowerPoint and Corel Presentations are examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
23. Which of the following categories of personal productivity software helps you
design and develop Web sites and pages that you publish on the Web?
B. Presentation
C. Web authoring
D. Personal information management
Web authoring helps you design and develop Web sites and pages that you
publish on the Web. Expression Web Designer and Macromedia Dreamweaver
are examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Remember
24. If you want to edit photos and remove "red eye" from them, you would choose
the _____ category of personal productivity software.
A. desktop publishing
B. presentation
C. Web authoring
D. graphics
Graphics helps you create and edit photos and art. Microsoft PhotoDraw and
Adobe PhotoShop are examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
25. Martin wants to install a software on his computer that would enable him to
communicate with others (through e-mail, for instance) effectively. Which of the
following is Martin likely to choose?
A. Adobe PhotoShop
B. Microsoft Outlook
C. Microsoft Word
D. Quicken
Examples of personal productivity software that helps in effective

communication are Microsoft Outlook and Microsoft Internet Explorer.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
26. Which of the following helps you develop databases and use the information
stored in them?
A. Microsoft Word
B. Adobe PhotoShop
C. Microsoft Access
D. Corel Quattro Pro
Database management system (DBMS) helps you specify the logical

organization for a database and access and use the information within a
database. Microsoft Access is an example.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
27. Which of the following is an example of horizontal market software?
A. Patient scheduling software
B. Student information systems
C. Package tracking systems
D. Payroll
Horizontal market software is application software that is general enough to be

suitable for use in a variety of industries. Examples of horizontal market software
include inventory management, payroll, billing, etc.
AACSB: Technology
Blooms: Apply
28. Personal productivity software is actually a type of:
A. vertical market software.
B. horizontal market software.
C. operating system software.
D. utility software.
Personal productivity software is actually a type of horizontal market software in

that it is general enough to be suitable for use in a variety of industries.
AACSB: Technology
Blooms: Remember
29. B-Quant, a double-entry bookkeeping software, is created and maintained by a
distributed network of engineers, software developers, and users, each making
contributions to the source code that is publicly available and free of charge. B-
Quant is an example of _____ software.
A. commercial
B. utility
C. anti-virus
D. open-source
Open-source software is software for which the source code is publicly available
and free of charge. Unlike commercial software, open-source software is created
and maintained by a distributed network of engineers, software developers, and
users, each making contributions to the open-source software.
AACSB: Technology
Blooms: Apply
Learning Objective: A-04 Describe the roles of operating system and utility software as components of system software.
30. A screen saver is an example of which of the following?
A. Horizontal market software
B. Utility software
C. Anti-virus software
D. Disk optimization software
Utility software adds functionality to your operating system software. Sometimes

it is crucial. A simple example is screen saver software.
AACSB: Technology
Blooms: Apply
31. Greenzone, a utility software, can be used to remove those software from your
hard disk that you no longer want. Greenzone is an example of a(n) ____.
A. uninstaller software
B. spam-blocker software
C. firewall
D. screen saver
Uninstaller software is utility software that you can use to remove software from
AACSB: Technology
Blooms: Apply
32. Sasha wants to block e-mails from people or businesses he does not know.
What type of software does Sasha need to install on his computer?
A. Anti-virus
B. Spam blocker
C. Anti-spyware
D. Screen saver
Spam blocker software is utility software that filters unwanted e-mail from your
inbox. Spam is roughly equivalent to unsolicited telephone marketing calls.
AACSB: Technology
Blooms: Apply
33. Which of the following types of utility software can save information if there is a
program failure and you are forced to turn off your computer and then back on
again?
A. Uninstaller software
B. Spam blocker software
C. Crash-proof software
D. Anti-spyware software
Crash-proof software is utility software that helps you save information if your
system crashes and you are forced to turn it off and then back on again.
AACSB: Technology
Blooms: Apply
34. According to the American Standard Code for Information Interchange (ASCII),
what is a group of eight bits called?
A. Bit
B. Byte
C. Megabyte
D. Terabyte
ASCII (American Standard Code for Information Interchange) is the coding

system that most personal computers use to represent, process, and store
information. In ASCII, a group of eight bits represents one natural language
character and is called a byte.
AACSB: Technology
Blooms: Remember
Learning Objective: A-05 Define the purpose of each of the six major categories of hardware.
Topic: Hardware: Your Physical Interface
35. _____ are devices that are used to navigate and select objects on a display
screen.
A. Pointing devices
B. Keyboards
C. Scanners
D. Microphones
Pointing devices are devices that are used to navigate and select objects on a
display screen.
AACSB: Technology
Blooms: Remember
36. Which of the following is a pointing device?
A. Keyboard
B. Stylus
C. Trackball
D. Paint brush
Pointing devices are devices that are used to navigate and select objects on a
display screen. Mouse, trackball, and touchpad are examples of pointing
devices.
Refer: Figure A.7
AACSB: Technology
Blooms: Remember
37. Styluses are most frequently used in which of the following types of computers?
A. Notebooks
B. Desktops
C. Mainframes
D. PDAs
Keyboards are the most often used input devices for desktop and notebook
computers, while styluses are the most frequently used input devices for PDAs
and tablet PCs.
AACSB: Technology
Blooms: Remember
38. _____ is the little dark rectangle that you use to move the cursor with your finger,
often found on notebook computers.
A. Touch screen
B. Touchpad
C. Stylus
D. Game controller
Touchpad is the little dark rectangle that you use to move the cursor with your
finger, often found on notebook computers.
AACSB: Technology
Blooms: Remember
39. Sebastian, a student of digital art, is planning to buy a scanner that can capture
images, photos, text, and artwork that already exist on paper. Which of the
following types of scanners satisfies Sebastian's requirements?
A. Image scanner
B. Bar code scanner
C. Optical mark scanner
D. Biometric scanner
Scanners are used to convert information that exists in visible form into
electronic form. An image scanner captures images, photos, text, and artwork
that already exist on paper.
AACSB: Technology
Blooms: Apply
40. The test evaluation committee of a secondary school is planning to buy
scanners that can detect the presence or absence of a mark in a predetermined
spot on the page. Which of the following types of scanners satisfies this
requirement?
A. Biometric scanner
B. Bar code scanner
C. Optical character reader
D. Optical mark reader
An optical mark reader is a type of scanner that detects the presence or absence
of a mark in a predetermined spot on the page (often used for true/false and
multiple choice exam answers).
AACSB: Technology
Blooms: Apply
41. BioNext, a genomics research facility, uses scanners that are used to scan some
human physical attributes like fingerprints or irises for security purposes.
BioNext is using ____.
A. Image scanners
B. Optical mark readers
C. Biometric scanners
D. Optical character readers
A biometric scanner scans some human physical attribute like your fingerprint or
iris for security purposes.
AACSB: Technology
Blooms: Apply
42. The advantage of a(n) _____ technology is that it produces brighter, more
efficient, and thinner displays than traditional LCDs.
A. flat-panel liquid crystal display
B. organic light-emitting diode
C. polymer light-emitting diode
D. light-emitting polymer
The advantage of an OLED (organic light-emitting diode) technology is that it

produces brighter, more efficient, and thinner displays than traditional LCDs.
AACSB: Technology
Blooms: Remember
43. John wants to buy a printer that uses four colors: black, cyan, magenta, and
yellow. Some of these printers, according to the salesman whom John
approached, produce high-quality images and are often advertised as photo
printers. These have two shades each of magenta and cyan for a total of six
colors. Others include colors such as orange and red. John is planning to buy
a(n) ____.
A. inkjet printer
B. laser printer
C. multifunction printer
D. plotter
Inkjet printers make images by forcing ink droplets through nozzles. Standard
inkjet printers use four colors: black, cyan, magenta, and yellow. Some inkjet
printers produce high-quality images and are often advertised as photo printers.
These have two shades each of magenta and cyan for a total of six colors.
Others include colors such as orange and red.
AACSB: Technology
Blooms: Apply
44. Simon is planning to buy an output device for his home that can scan, copy, fax,
and print. Which of the following devices best satisfies Simon's requirement?
A. LCD
B. 3D printer
C. Plotter
Multifunction printers scan, copy, and fax, as well as print. These devices are
very popular in homes and small offices since they offer so many features all in
one unit. Multifunction printers can be either inkjet or laser.
AACSB: Technology
Blooms: Apply
45. Which of the following creates the output by moving a pen across the surface of
a piece of paper?
A. Inkjet printer
B. Plotter
C. Laser printer
Plotters form their output by moving a pen across the surface of a piece of
paper. Plotters were the first type of printer that could print with color and
render graphics and full-size engineering drawings.
AACSB: Technology
Blooms: Remember
46. Which of the following magnetic storage devices consists of one or more thin
metal platters sealed inside the computer?
A. Floppy disk
B. CD-ROM
C. Hard disk
D. DVD-ROM
Hard disk is a magnetic storage device with one or more thin metal platters or
disks that store information sealed inside the disk drive.
AACSB: Technology
Blooms: Remember
47. _____ is an optical or laser disc whose information cannot be changed.
A. CD-ROM
B. Hard disk
C. CD-RW
D. DVD-RW
CD-ROM (compact disc—read-only memory) is an optical or laser disc whose

information cannot be changed. A CD stores up to 800 Meg of information.
AACSB: Technology
Blooms: Remember
48. Which of the following is a high-capacity optical or laser disc whose information
cannot be changed and whose storage capacity varies according to its type?
A. CD-RW
B. Intelligent hard disk
C. CD-ROM
D. DVD-ROM
a DVD-ROM is a high-capacity optical or laser disc whose information cannot be

changed. The capacity of a DVD, unlike that of a CD, varies according to type.
AACSB: Technology
Blooms: Remember
49. Which of the following can be written to repeatedly?
A. CD-R
B. DVD-ROM
C. DVD-RW
D. CD-ROM
DVD-RW is a high-capacity optical or laser disc on which you can save, change,
and delete files.
AACSB: Technology
Blooms: Remember
50. xD Picture Cards, SD cards, and CF Cards are examples of which of the
following?
A. Thumb drives
B. Flash memory cards
C. CD-ROMs
D. Solid state hard drives
A flash memory card consists of solid state memory chips laminated inside a
small piece of plastic. SD (Secure Digital) cards are the most popular type of
flash memory cards. Other examples are xD Picture Cards, Compact Flash (CF)
Cards, and Memory Stick Media.
AACSB: Technology
Blooms: Apply
51. On investigating a technical fault in his computer, Max finds out that a
temporary holding area of information is affected and needs to be changed.
Max needs to change the _____ of his computer.
A. random access memory
B. central processing unit
C. system bus
D. arithmetic logic unit
Random access memory (RAM) is a temporary holding area for the information
you are working with as well as the system and application software instructions
that the CPU currently needs.
AACSB: Technology
Blooms: Apply
52. Anna finds out that the component of her computer's CPU that performs logic
operations is not working. She logs a complaint with the assistance desk in her
office requesting the service personnel to fix the ____.
A. control unit
B. RAM
C. arithmetic logic unit
D. cache
The arithmetic logic unit (ALU) is a component of the CPU that performs
arithmetic, as well as comparison and logic operations.
AACSB: Technology
Blooms: Apply
53. While repairing a faulty CPU, Igor discovers that a sliver of quartz that beats at
regular intervals in response to an electrical charge is damaged. Which of the
following represents the damaged part of the CPU that Igor is repairing?
A. System bus
B. CPU clock
C. RAM
D. ALU
Every CPU has its own CPU clock, which is simply a sliver of quartz that beats at
regular intervals in response to an electrical charge.
AACSB: Technology
Blooms: Apply
54. Ludmilla is planning to buy a special type of CPU for her notebook computer
that changes speed, and therefore power consumption, in response to
fluctuation in use. She is looking for a ____.
A. flash memory card
B. RAM
C. CPU clock
D. mobile CPU
A mobile CPU is a special type of CPU for a notebook computer that changes
speed, and therefore power consumption, in response to fluctuation in use.
AACSB: Technology
Blooms: Apply
55. Which of the following terms is used to identify the place on your system unit,
monitor, or keyboard through which information and instructions flow to and
from your computer system?
A. Expansion slot
B. Port
C. Expansion bus
D. System bus
A port is the place on your system unit, monitor, or keyboard through which
information and instructions flow to and from your computer system. For wired
connections it is the opening or socket where you insert the connector, and for
wireless devices a port is where the wave information goes in and out.
AACSB: Technology
Blooms: Remember
56. Which of the following allows you to connect as many as 127 devices to a single
port on your computer?
A. USB port
B. Bluetooth
C. Firewall
D. Firewire port
USB (universal serial bus) port fits small flat plug-and-play, hot-swap USB
connectors, and, using USB hubs, you can connect up to 127 devices to a single
USB port on your computer. The newest type is USB 3.0 which has faster transfer
rates than its predecessors.
AACSB: Technology
Blooms: Remember
57. TV remotes and other devices that operate over short distances free of
obstacles use _____ to send and receive information.
A. Firewire
B. Bluetooth
C. infrared light
D. USB
Infrared, also called IR or IrDA (infrared data association), uses red light to send
and receive information. Infrared light has a frequency that's below what the eye
can see. It is used for TV remotes and other devices that operate over short
distances that are free of obstacles.
AACSB: Technology
Blooms: Remember
58. Michael wants to wirelessly connect his cell phone to a computer. Which of the
following can assist him in doing this?
A. Infrared
B. Bluetooth
C. USB port
D. Firewire port
Bluetooth is a standard for transmitting information in the form of short-range

radio waves over distances of up to 30 feet and is used for purposes such as
wirelessly connecting a cell phone or a PDA to a computer.
AACSB: Technology
Blooms: Apply
59. Monte Carlo, Inc., wants to set up a luxury resort in a desert close to Cairo. With
an eye on customer needs, it wants to ensure that all its guests can access the
Internet from their rooms, the lobby, and the restaurants. Which of the following
is Monte Carlo, Inc., most likely to use in its network environment?
A. Bluetooth
B. Infrared
C. WiFi
D. DVI
WiFi (wireless fidelity) is a standard for transmitting information in the form of

radio waves over distances up to 400 feet. WiFi has several forms. WiFi is usually
the type of wireless communication used in a network environment.
AACSB: Technology
Blooms: Apply
60. What type of transmission does WiFi use?
A. Infrared light
B. Radio waves
C. Ultraviolet waves
D. Laser light
WiFi (wireless fidelity) is a standard for transmitting information in the form of

radio waves over distances up to 400 feet.
AACSB: Technology
Blooms: Remember
61. An expansion card is a _____ that you insert into the expansion slot on the
motherboard and to which you connect a peripheral device.
A. port
B. firewall
C. spyware
D. circuit board
Whether wired or wireless, ports are sometimes directly on the motherboard

and sometimes on expansion cards. An expansion card (or board) is a circuit
board that you insert into the expansion slot on the motherboard and to which
you connect a peripheral device.
AACSB: Technology
Blooms: Remember
62. What is a long skinny socket on the motherboard into which you insert an
expansion card referred to as?
A. System bus
B. Expansion slot
C. Port
D. Expansion bus
An expansion slot is a long skinny socket on the motherboard into which you
insert an expansion card. Information coming from and going to expansion slots
and ports moves along wires (called a "bus") to the CPU.
AACSB: Technology
Blooms: Remember
63. What are the set of pathways along which information moves between devices
outside the motherboard and the CPU?
A. PC card
B. Expansion slot
C. Expansion card
D. Expansion bus
The expansion bus is the set of pathways along which information moves
between devices outside the motherboard and the CPU.
AACSB: Technology
Blooms: Remember
True / False Questions

64. The physical devices that make up a computer are known as hardware.
TRUE
Hardware consists of the physical devices that make up a computer, for

instance, keyboard, mouse, modem, flash memory drive, printer.
AACSB: Technology
Blooms: Remember
65. Software is the set of instructions that your hardware executes to carry out a
specific task.
TRUE
Software is the set of instructions your hardware executes to carry out a specific
task for you such as creating a graph and surfing the Web.
AACSB: Technology
Blooms: Remember
66. An output device is a tool you use to store information for use at a later time.
FALSE
Output devices are tools you use to see, hear, or otherwise recognize the results
of your information-processing requests. Storage devices are tools you use to
store information for use at a later time.
AACSB: Technology
Blooms: Remember
67. RAM is a permanent storage unit that holds all the information you are working
with.
FALSE
RAM is a temporary holding area for the information you are working with, as
well as the system and application software instructions that the CPU currently
needs.
AACSB: Technology
Blooms: Remember
68. Application software is the software that enables you to solve specific problems
or perform specific tasks.
TRUE
Application software is the software that enables you to solve specific problems
or perform specific tasks. Microsoft PowerPoint, for example, can help you
create slides for a presentation, so it is application software.
AACSB: Technology
Blooms: Remember
69. System software includes both operating system software and utility software.
TRUE

coordinates the interaction of all technology devices. System software includes
both operating system software and utility software.
AACSB: Technology
Blooms: Remember
70. Utility software manages how your hardware devices work together.
FALSE

operating system software. It includes anti-virus software, screen savers, spam
blocker software, uninstaller software, and a host of other types. Operating
system software is system software that controls your application software and
manages how your hardware devices work together.
AACSB: Technology
Blooms: Remember
71. A mainframe computer is designed to meet the computing needs of a small

group of people in a small to medium-size business environment.
FALSE

business environment.
AACSB: Technology
Blooms: Remember
72. Writing a memo, creating a graph, and creating a slide presentation are all
examples of personal productivity software.
TRUE
Personal productivity software helps you perform personal tasks—such as

writing a memo, creating a graph, and creating a slide presentation—that you
can usually do even if you do not own a computer.
AACSB: Technology
Blooms: Apply
73. Vertical marketing software is application software that is unique to a particular

industry.
TRUE

industry. For example, the health care industry has a variety of application
software unique to that market segment, including radiology software, patient-
scheduling software, nursing allocation software, and pharmaceutical software.
AACSB: Technology
Blooms: Remember
74. For open-source software, the customer must go to the vendor and pay for
changes to be made and wait until the vendor has made those changes.
FALSE
Open-source software is software for which the source code is publicly available
and free of charge. Because the source code is available, users of the software
may modify the software to suit their needs and take comfort in the fact that
changes they wish to make to the software are fully under their control.
AACSB: Technology
Blooms: Remember
75. Crash-proof software organizes your information on your hard disk in the most
efficient way.
FALSE
Crash-proof software is utility software that helps you save information if your
system crashes and you are forced to turn it off and then back on again.
Uninstaller software is utility software that organizes your information on your
hard disk in the most efficient way.
AACSB: Technology
Blooms: Remember
76. Uninstaller software is utility software that you can use to remove software from
TRUE
Uninstaller software is utility software that you can use to remove software from
AACSB: Technology
Blooms: Remember
77. A byte is the smallest unit of information that your computer can process.
FALSE
In ASCII, a group of eight bits represents one natural language character and is
called a byte. A binary digit (bit) is the smallest unit of information that your
computer can process.
AACSB: Technology
Blooms: Remember
78. A bit can either be a 1 (on) or a 0 (off).
TRUE
A binary digit (bit) is the smallest unit of information that your computer can
process. A bit can either be a 1 (on) or a 0 (off).
AACSB: Technology
Blooms: Remember
79. The primary role of input and output devices is to convert information from one
form to another.
TRUE
The primary role of your input and output devices is to convert information
from one form to another. Input devices convert information from human-
readable form into bits and bytes, while output devices convert the 1s and 0s to
something people can recognize.
AACSB: Technology
Blooms: Remember
80. A trackball is an input device.
TRUE
An input device is a tool you use to enter information and commands. Trackball
is similar to a mechanical mouse, but it has the ball on the top.
AACSB: Technology
Blooms: Remember
81. A joystick is a multifunctional input device with programmable buttons that you
FALSE
A joystick is a vertical handle with programmable buttons that control action. A

gamepad is a multifunctional input device with programmable buttons that you
AACSB: Technology
Blooms: Remember
82. An image scanner is a pointing device that you use to click on icons or buttons.
FALSE
An image scanner captures images, photos, text, and artwork that already exist
on paper. A mouse is a pointing device that you use to click on icons or buttons.
AACSB: Technology
Blooms: Remember
83. Biometric scanners are used to scan some human physical attribute like your iris
for security purposes.
TRUE
Biometric scanners scans some human physical attribute like your fingerprint or
iris for security purposes.
AACSB: Technology
Blooms: Remember
84. Optical mark reader reads characters that appear on a page or sales tag.
FALSE
Optical mark reader detects the presence or absence of a mark in a

predetermined spot on the page (often used for true/false and multiple choice
exam answers). Optical character reader reads characters that appear on a page
or sales tag.
AACSB: Technology
Blooms: Remember
85. Microphones are used to capture video into electronic form.
FALSE
Microphones capture audio for conversion into electronic form.
AACSB: Technology
Blooms: Remember
86. A liquid crystal display makes the screen image by sending electricity through
TRUE
A liquid crystal display makes the screen image by sending electricity through
AACSB: Technology
Blooms: Remember
87. Using LEDs for backlighting decreases the image resolution on an LCD screen.
FALSE
An LED (light-emitting diode) is a very tiny bulb. Using LEDs for backlighting
improves the image on an LCD screen.
AACSB: Technology
Blooms: Remember
88. The resolution of a screen is the number of pixels it has.
TRUE
The resolution of a screen is the number of pixels it has.
AACSB: Technology
Blooms: Remember
89. Printers are a common type of output device.
TRUE
An output device is a tool you use to see, hear, or otherwise recognize the
results of your information-processing requests. Printers are a common type of
output device.
AACSB: Technology
Blooms: Remember
90. Plotters were the first type of printer that could print with color and render
TRUE
Plotters were the first type of printer that could print with color and render
AACSB: Technology
Blooms: Remember
91. A CD-ROM offers ease of updating and large storage capacity.
FALSE
A CD-ROM (compact disc—read-only memory) is an optical or laser disc whose

information cannot be changed. A CD stores up to 800 Meg of information. A
hard disk offers ease of updating and large storage capacity.
AACSB: Technology
Blooms: Remember
92. The CPU and RAM make up the real brains of a computer.
TRUE
Together, your CPU and RAM make up the real brains of your computer. The
central processing unit (CPU) is the hardware that interprets and executes the
system and application software instructions and coordinates the operation of
all other hardware. Random access memory (RAM) is a temporary holding area
for the information you are working with as well as the system and application
software instructions that the CPU currently needs.
AACSB: Technology
Blooms: Remember
93. CPU cache is a type of memory on the CPU where instructions called by the
CPU wait until the CPU is ready to use them.
TRUE
When the instruction reaches the CPU, it waits temporarily in CPU cache, which
is a type of memory on the CPU where instructions called up by the CPU wait
until the CPU is ready to use them.
AACSB: Technology
Blooms: Remember
94. The CPU uses the CPU clock to keep instructions and information marching
through your CPU at a fixed rate.
TRUE
Each beat or tick of the CPU clock is called a clock cycle and is equivalent to a
CPU cycle. The CPU uses the CPU clock to keep instructions and information
marching through your CPU at a fixed rate.
AACSB: Technology
Blooms: Remember
95. A port is a special type of CPU.
FALSE
A port is the place on your system unit, monitor, or keyboard through which
information and instructions flow to and from your computer system.
AACSB: Technology
Blooms: Remember
Fill in the Blank Questions
96. _____ is any computer-based tool that people use to work with information and
support the information and information-processing needs of an organization.
Information technology
Information technology (IT) is any computer-based tool that people use to work
with information and support the information and information-processing needs
of an organization.
AACSB: Technology
Blooms: Remember
97. A flash memory drive is also called a ____.
thumb drive
There are two basic categories of information technology: hardware and

software.
AACSB: Technology
Blooms: Remember
98. Software is the set of _____ that your hardware executes to carry out a specific
task.
instructions
Software is the set of instructions that your hardware executes to carry out a
specific task.
AACSB: Technology
Blooms: Remember
99. _____ devices are tools you use to capture information and commands.
Input
Input devices are tools you use to capture information and commands.
AACSB: Technology
Blooms: Remember
100. Storage devices are tools you use to store _____ for use at a later time.
information
Storage devices are tools you use to store information for use at a later time.
AACSB: Technology
Blooms: Remember
101. The _____ is the actual hardware that interprets and executes the software
instructions and coordinates the operation of all other hardware.
central processing unit (CPU)
The central processing unit (CPU) is the actual hardware that interprets and
executes the software instructions and coordinates the operation of all other
hardware.
AACSB: Technology
Blooms: Remember
102. A _____ device is a tool you use to send information to and receive it from
another person or computer in a network.
telecommunications
A telecommunications device is a tool you use to send information to and

receive it from another person or computer in a network.
AACSB: Technology
Blooms: Remember
103. The two main types of software are system and _____ software.
application
The two main types of software are application and system software.
AACSB: Technology
Blooms: Remember
104. _____ software handles tasks specific to technology management and
coordinates the interaction of all technology devices.
System

coordinates the interaction of all technology devices.
AACSB: Technology
Blooms: Remember
105. _____ system software is system software that controls your application software
and manages how your hardware devices work together.
Operating
Operating system software is system software that controls your application

software and manages how your hardware devices work together.
AACSB: Technology
Blooms: Remember
106. _____ software provides additional functionality to your operating system
software.
Utility

operating system software.
AACSB: Technology
Blooms: Remember
107. A smartphone is a _____ with additional features such as a camera; Internet

video players.
cell phone
A smartphone is a cell phone with additional features such as a camera; Internet

video players.
AACSB: Technology
Blooms: Remember
108. Tablet PCs allow you to use a _____ to write notes on the screen and touch the
screen to perform functions such as clicking on a link while visiting a Web site.
stylus/writing pen
Tablet PCs allow you to use a writing pen or stylus to write notes on the screen
and touch the screen to perform functions such as clicking on a link while
visiting a Web site.
AACSB: Technology
Blooms: Remember
109. A _____ computer is a small, portable, fully functional, battery-powered

computer.
notebook/laptop
A notebook or laptop computer is a small, portable, fully functional, battery-

powered computer.
AACSB: Technology
Blooms: Remember
110. A _____ computer is the most popular choice for personal computing needs.
desktop
AACSB: Technology
Blooms: Remember
111. A _____ is designed to meet the computing needs of several people

simultaneously in a small to medium-size business environment.
minicomputer/mid-range computer
A minicomputer (sometimes called a mid-range computer) is designed to meet

the computing needs of several people simultaneously in a small to medium-
size business environment.
AACSB: Technology
Blooms: Remember
112. A _____ computer is designed to meet the computing needs of hundreds of
people in a large business environment.
mainframe

business environment.
AACSB: Technology
Blooms: Remember
113. A _____ is the fastest, most powerful, and most expensive type of computer.
supercomputer
A supercomputer is the fastest, most powerful, and most expensive type of

computer.
AACSB: Technology
Blooms: Remember
114. _____ software can be categorized as either personal productivity software or
vertical and horizontal market software.
Application
Application software can be categorized as either personal productivity software

or vertical and horizontal market software.
AACSB: Technology
Blooms: Remember
115. _____ software is application software that is unique to a particular industry.
Vertical market

industry.
AACSB: Technology
Blooms: Remember
116. Microsoft Excel is an example of a _____ which helps you work primarily with
numbers, including performing calculations and creating graphs.
spreadsheet
Spreadsheet helps you work primarily with numbers, including performing

calculations and creating graphs. Microsoft Excel and Corel Quattro Pro are
examples.
Refer: Figure A.5
AACSB: Technology
Blooms: Apply
117. _____ software is application software that is general enough to be suitable for
use in a variety of industries.
Horizontal market
Horizontal market software is application software that is general enough to be

suitable for use in a variety of industries.
AACSB: Technology
Blooms: Remember
118. _____ software is utility software that filters unwanted e-mail for your inbox.
Spam blocker
Spam blocker software is utility software that filters unwanted e-mail from your
inbox.
AACSB: Technology
Blooms: Remember
119. Anti-spyware software is _____ software that detects and removes spyware and
utility
Anti-spyware software is utility software that detects and removes spyware and
AACSB: Technology
Blooms: Remember
120. A _____ digit is the smallest unit of information that your computer can process.
binary
A binary digit (bit) is the smallest unit of information that your computer can
process.
AACSB: Technology
Blooms: Remember
121. _____ are used to convert information that exists in visible form into electronic
form.
Scanners
Scanners are used to convert information that exists in visible form into
electronic form.
AACSB: Technology
Blooms: Remember
122. _____ are the dots that make up an image on a computer screen.
Pixels
Pixels are the dots that make up an image on a computer screen.
AACSB: Technology
Blooms: Remember
123. _____ is the number of billions of CPU cycles per second that the CPU can
handle.
Gigahertz
Gigahertz (GHz) is the number of billions of CPU cycles per second that the CPU
can handle.
AACSB: Technology
Blooms: Remember
124. The _____ consists of electrical pathways that move information between basic
motherboard components.
system bus
The system bus consists of electrical pathways that move information between
basic components of the motherboard, including between RAM and the CPU.
AACSB: Technology
Blooms: Remember
125. Bluetooth is a standard for transmitting information in the form of _____ radio
waves.
short-range
Bluetooth is a standard for transmitting information in the form of short-range

radio waves.
AACSB: Technology
Blooms: Remember

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Module A

Computer Hardware and Software

Multiple Choice Questions

1. Which of the following are used to enter information and commands in a

B. Operating system software

5. Which of the following types of software handles tasks specific to technology

C. Operating system software

7. Which of the following provides additional functionality to your operating system

B. Operating system software

8. A _____ is really a mobile phone integrated into a handheld computer.

A. Unlike the tablet PC, the e-book reader has a touchscreen.

B. A stylus can be used on an e-book reader, but not on a tablet PC.

C. A tablet PC has a longer battery life than an e-book reader.

D. An e-book reader is designed to be more readable (than a tablet PC) in bright

18. Which of the following is unique to a particular industry?

A. Personal productivity software

B. Vertical market software

C. Horizontal market software

19. Which type of personal productivity software is Microsoft Outlook?

A. Personal information management

D. Database management system

D. Personal information management

D. Corel Quattro Pro

27. Which of the following is an example of horizontal market software?

A. Patient scheduling software

B. Student information systems

C. Package tracking systems

A. vertical market software.

B. horizontal market software.

C. operating system software.

29. B-Quant, a double-entry bookkeeping software, is created and maintained by a

30. A screen saver is an example of which of the following?

A. Horizontal market software

D. Disk optimization software

B. Spam blocker software

36. Which of the following is a pointing device?

B. Bar code scanner

C. Optical mark scanner

B. Bar code scanner

C. Optical character reader

D. Optical mark reader

B. Optical mark readers

D. Optical character readers

A. flat-panel liquid crystal display

B. organic light-emitting diode

C. polymer light-emitting diode

B. Intelligent hard disk

49. Which of the following can be written to repeatedly?

B. Flash memory cards

D. Solid state hard drives

A. random access memory

B. central processing unit

D. arithmetic logic unit

C. arithmetic logic unit

A. flash memory card

60. What type of transmission does WiFi use?

73. Vertical marketing software is application software that is unique to a particular