Professional Documents
Culture Documents
Definition and Nature of Intercultural Communication
Definition and Nature of Intercultural Communication
Definition and Nature of Intercultural Communication
World Bank (2010) identifies the following traits that define a competent intercultural communicator.
1. flexibility and the ability to tolerate high levels of uncertainty
2. reflectiveness or mindfulness
3. open-mindedness
4. sensitivity
5. adaptability
6. ability to engage in divergent thinking (or thinking creatively) and systems-level thinking (or thinking how
each one in a system or organization influences each other)
7. politeness