ROGER MOSES P.

V
E-mail ID- rogermosespv1992@gmail.com
Contact No. +91-9787718777

Professional Summary:

• Having 4+ years of experience in end-to-end of Application Monitoring from

inception.
• Hard working professional with exceptional skills owns Diploma in Computer.
• Strong Initiative, Creative and able to learn cutting edge technologies and
implementing them to handle business systems effectively
• Good communicator, able to establish rapport with both clients and
colleagues, and motivate individuals to achieve organizational objectives.
Employment Summary:

Organization Designation Duration

Javi System Senior Executive 1 st Jan 2014 to 20 stJun 2014
Hexaware Technologies Senior Executive 27 st Jan 2015 to 5 stNov 2016
Jeeves Senior Executive 18 st Jan 2017 to 10 st Oct2017
N-kars Senior Executive 20 st Oct 2017 to At present

Technical Skills :

Operating System : Windows XP/2000/2007

Programming skills : C, C++
Tools & Utilities : MS Office, Multimedia, Photoshop
Academic Profile:
• Diploma in Engineering - Christ The King Polytechnic College - Aggregate 60%

• SSLC - Rk sree rangammal kalvi nilayam - Aggregate 56.4%

Professional career path:

Senior post in CRM - N-KAR
Ticketing Tool : CRM Tool
Mailing Tool : Outlook
Roles & Responsibilities:

• To monitor the data and the customers details

• Informing to the support team via Email and provided with on-CRM support.

• Escalating the alerts within the given TAT

• Raising incident and assigning to the relevant support team.

• Exporting the data from the given database and maintaining the report.

• Maintaining the records in the absence of Team leader and reporting the process
head

Extra-Curricular Activities :

School Level
Red Team captain Basket Ball two time winner ,
Yellow team captain In Kabaddi
Dance 1st place
Basket Ball Winners
Team captain in college level
Team captain BASKET BALL
400mts running 3rd place
4*100 RELAY 2rd place
Hexware Techonologies
Receive Best STAR PERFORMER Award on june 2016

Strength:

Leadership.
Nice listener.
Community Service.
Volunteering.
Personal Info:
D.O.B : 22 st December 1992
Address : No.6/27B,Muttukadu,Kuniyamuthur,Coimbatore -641008
Passport no : K 2845749
Pan Card no : BZNPR1164D
Languages : English, Malayalam, Tamil.