I believe that HR should be flexible when it comes to taking either an
offensive or defensive stance. What’s more important for me is how they play around the different roles of the David Ulrich Model. Striking a balance between keeping the organization sound administratively (ensurance of compliance with regulations and policies) and fostering creative and productive environment, would be the key to getting results through people. Furthermore, applying this in conjunction with the recognition of when to focus on the people or the process, or day-to-day business operattions versus a future, long-term strategy would allow for a more proactive approach to dealing with any changes or crises. By doing so, HR makes itself significant in any organization’s strategic process, and invaluable as the catalyst for organizational success in the long-run.