GPRS/MPBN/SASN Engineer

Resume keywords summary: SGSN, GGSN, MPBN, SASN, MIEP, MMS, Cisco, Juniper,
Extreme, Solaris, Linux, Unix, WCDMA, GSM, HSPA, LTE

Contact Information
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Work Experience
Experience level: 5-10 years
Profile/Cover Letter: QUALIFICATION SUMMARY

Diversified telecoms systems knowledge through intensive hands-on experience in

systems administrations and networking. Compelling track record demonstrating
strong analytical and problem solving skills. Ability to follow through with
projects from inception to completion. Extensive experience on installation and
management of Ericsson GPRS SGSN, GGSN, CGSN, SASN/SACC, MPBN (Juniper M7i, M20
Routers, Redback SmartEdge, Netscreen NS208, NS500, ISG2000 Firewalls, Summit
Switches, DNS and Radius Servers), Cisco (Routers, Switches, ATM BPX/MGX). Has
working knowledge of network and telecoms/wireless fundamentals GSM, WCDMA, HSDPA,
SDH/PDH Technology, ATM, VOIP, TCP/IP, SS7/ISUP, SIGTRAN, ISDN, System
Administrations for Sun Solaris and Linux Servers, Routing Protocols (RIP, OSPF,
EIGRP, ISIS, BGP, MPLS) and Wide/Local Area Networks. Has implemented countless
circuit activations involving various telecoms network elements. Exceptionally well
organized, strong work ethics and willingness to work hard to achieve employer
objectives.

PROFESSIONAL EXPERIENCE

Packet Core Consultant September 2009 Present

MTN Rwandacell Manage Service (Back Office)
Ericsson Rwanda, Africa

Duties and Responsibilities

Back Office Engineer for managing Ericsson GPRS (SGSN R8, GGSN-M120 R5), MPBN
(Juniper/Redback routers, Summit switches, ISG 2000 Firewalls, DNS, SBR Radius),
SASN R6, MIEP R4 and MMS R5.
Extensive experience on (Service Aware Support Node) SASN R6 (Mated Pair)
configuration and troubleshooting.
Conducts immediate resolution of outage incidents through systematized
troubleshooting and isolation activities.
Provides daily heath check report and KPIs for GPRS, SASN, MIEP and MMS nodes.
Provides on the job training and knowledge transfer for local Engineers.

GPRS and MPBN Integration Consultant September 2007 September 2009

Ericsson Kenya Ltd. (East African Hub)
Nairobi, Kenya, Africa

Duties and Responsibilities

Carries out integrations (initial installation/cold start), testing and

configurations for 2G/3G or Dual Access GPRS nodes i.e CGSN R4, SGSN R6/R7/R8 with
MKIV, MKV and MKVI hardware, and GGSN R4 (M20) / R5 (M120). Experience on
configuration, integration and troubleshooting of following SGSN interfaces Gb over
IP, Gb over FR, Gr, Gs, Gd, Ge, Gi, Gom, Gn, Gp, Iu over IP, Iu over ATM. Also
includes GGSN interfaces Gi, Gom, Gn, Gp, IPSec, SACC, Gy and Gy+.
Extensive experience on configuration, integration and troubleshooting of MPBN
Juniper Routers (M7i, M10i, M20), Redback SmartEdge Routers (SE 400/800), Netscreen
Firewalls (NS 250/500, ISG 1000/2000), Extreme Summit Switches (48si, x450a), DNS
(Bind, IPworks), Radius Servers (Steel Belted Radius), NTP (Symmetricom), Terminal
servers (Avocent Cyclades, Alterpath) nodes.
Building GPRS Packet Core network design which includes proactive interaction with
Mobile Packet Backbone Network designer and Core Network Designer.
Experience with multi vendor integration of Ericsson GSN nodes to other core vendor
like Alcatel Lucent, Nokia, Siemens and Huawei. This core element includes HLR,
RNC, BSC, MSC, STP, SMSC and MGW.
Performs acceptance test (SAT) for Ericsson GPRS and MPBN integrated nodes to
ensure all the solutions and configurations were accomplished successfully.
Administration and first line troubleshooting to identify main root cause of
network problem in any part of GPRS core network elements such as SGSN, GGSN, MPBN,
Radius, DNS, Router, Switch and Firewall. This entails swift and precise
identification and troubleshooting.
Creation of Performance Monitoring jobs for providing KPIs on GPRS Nodes.
Responsible for roll out of Ericsson GPRS Support Node and MPBN throughout the Sub
Saharan Market Unit in Southern, Eastern, Central and Western Africa.
Provides on the job training and transfer of Knowledge for GPRS and MPBN nodes to
clients local Support Engineers.

GPRS and MPBN Consultant May 2007 September 2007

MTN, Benin, Africa

Duties and Responsibilities

Involves and supervise acceptance test for Ericsson CGSN R4 and MPBN (Juniper
Router, Summit Switches, Netscreen Firewall, DNS and Radius Servers).
Carries out new activations on all PS nodes. Handles the hands-on
provisioning/configurations of CGSN and MPBN nodes.
Handles Operation and Maintenance for CGSN and MPBN nodes.
Facilitates on the job training and transfer of Knowledge for GPRS and MPBN nodes
to local Support Engineers.
Provides the local Engineer O&M documents for GPRS and MPBN nodes.
Configure CGSN statistical counter (Performance Management) and analyzed data to
solve PS core problem.
Tasked to handle and supervise Operations and Maintenance of Ericsson MIEP and MMSC
nodes.

Packet Core Support Engineer (ELS) September 2005 May 2007

ERICSSON TELECOMMUNICATIONS INC. (ENP)
The Fort, Taguig City, Philippines

Duties and Responsibilities

Provides implementation services such as node testing, installation, configuration,

integration, service acceptance testing (SAT) and supervision to network elements
(SGSN R6 & R7, CGSN R4, J20-GGSN R3 & R4, SASN and MPBN).
Conducts hardware and software commissioning, database implementation, and
interoperability tests with reference equipment (MSC, VLR, HLR, IN, SMSC, BSC)
Involve in GPRS Expansion and in 3G Implementation. Responsibilities include packet
switch support, site planning and preparation. Provides technical consultation for
upgrades and problem resolution.
Provides the contracted customer support services according to established
processes like CSR Handling and Software updates.
Proactively performs regular network audits, report deviations and possible faults,
correct errors
Performs all activities necessary to ensure that In-Service Performance objectives
for the assigned customer are achieved.
Facilitates on the job training and transfer knowledge for GPRS Support Node (SGSN
and GGSN) to clients NOC Engineer.
Performs emergency duty when necessary.

Network Engineer April 2005 September 2005

DATACRAFT COMMUNICATIONS SYSTEMS INC.
Makati City, Philippines

Duties and Responsibilities

In-house Engineer for Philippine Long Distance Telephone Company (PLDT) BRAINS,
PLDT I-Gate and PLDT ACASIA, Maintenance and Operations of their Cisco ATM, Cisco
Routers and Cisco Switches.
Technical experience in network installation, configuration and troubleshooting of
routers and switches in a LAN/WAN environment. Proficient in Local Area Network
(LAN) and Wide Area Network (WAN).
Simulates actual network applications and performs standard testing to meet the
clients requirements and specifications.
Proactively manage, troubleshoot and resolve chronic delivery issues, by ensuring
appropriate work-around are designed and deployed to meet committed requirements
and deadlines.
Provide 24x7 on-call support in case a problem occurs on the clients network.
Facilitate trainings for clients on installed equipment.

Network Operations Center Engineer (NOC) January 2002 March 2005

PLDT GLOBAL CORPORATION (Manila Office)
Makati City, Philippines

Duties and Responsibilities

Leads a staff of NOC engineers in maintaining the daily operational activities

through pro-active support of all telecommunications and voice related projects and
activities.
Acts as point of contact of the different departments of PLDT, such as Planning and
Engineering Group, Customer Service Center (CSC) & offshore PLDT Global Point of
Presence (PoP) engineers for any operational concerns. Deals with outside vendors,
engineers and contractors for daily operations concerns.
Prepares weekly and monthly technical reports on all pertinent activities carried
out by the NOC. Monthly reports include over-all network availability, mean time to
restore, circuit movement status, etc.
Deals with the hands-on remote monitoring and maintenance of all Excel, ATM
switches, and Nortel SDH on all PLDT Global PoPs. Also include the operation and
maintenance of Mobile Virtual Network Operator (MVNO) Prepaid service node (PPSN)
in Hong Kong which include Voice Prepaid, SMS and Value Added Services (VAS).
Drives for the immediate resolution of outage incidents through systematized
troubleshooting and isolation activities.
Carries out circuit activations on all network nodes. Handles the hands-on circuit
provisioning/ configurations of Excel, SDH and ATM switches and other important
network setup.

PLDT HK ( Hongkong Office)

Mobile Virtual Network Operator (MVNO) - Project
Site Engineer, July 2004 November 2004

Duties and Responsibilities

Appointed to supervise the Mobile Virtual Network Operator (MVNO) project in Hong
Kong, together with SMART Communications team.
Monitors the network performance of the Mobile Virtual Network Operator (MVNO)
which includes voice prepaid and SMS services.
Performs routine maintenance activities on all on-site equipment, such as
Centralized Pseudo IN (CPIN), and SMSCs to ensure 24/7 service and operation.
Carried out the maintenance of all cross connected patch panels making sure that
all cables and wiring blocks are numbered and can be easily identified.
Carries out the installation and repair of cabling facilities including
implementation of cabling projects in new and expanded facilities.
Activation of value added services in SMSC using Nokia CIMD2 and SMPP protocol.
Generates reports on the performance of the network, troubleshooting analysis and
routine maintenance of the network elements.
Analyzes and resolves network outage and alarm quickly.