RST FORUM

First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

Dear

Thanks for showing interest in RSTForum for pursuing CompTIA Certification Track. We are
pioneers in IT professional education and offer value added courses for Cisco, Microsoft
Redhat Certification and CompTIA. All our professional courses are conducted by Industry
acclaimed certified professionals.

This 30 days (Weekdays – 2.5 hrs.) OR 12-week (Sunday/Saturday) instructor led CompTIA
course is designed to provide professionals with extensive Hardware & networking knowledge
to accomplish their day to day job and CompTIA certifications (A+220-701,N10-005) CompTIA
exam. The key to a high success rate is based on the program’s objectives as follows:

 Course contents are based on CompTIA guide lines and cover’s all topics
required to pass the CompTIA Hardware & Networking certification
 Dedicated Monitoring to evaluate and report candidates progress
 Extensive hands-on lab exercises
 Regular evaluation.
 Industry acclaimed, experienced and certified instructors

Pricing for CompTIA Boot Camp:

 Rs 10,000/- person for CompTIA (A+N+) module at RSTForum.

Please contact us for any further query and looking forward for your enrollment to CompTIA
Course from RST Forum

Regards

Vinod Gurav
www.rstforum.net
Cell – 9167224466
Cell – 9820611290

Proposal for A+ & N+ Course page 1 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

CompTIA (A+ & N+)

Proposal

1. Highlights .………………………………………. 3

2. Module – CompTIA (A+ & N+)………….……… 4

3. General Terms & Conditions ………………….. 12

4. Course Information.……….……………………. 12

5. Course Curriculum……..….……………………. 12

6. Pricing for CompTIA (A+ & N+)…..…………….. 13

Proposal for A+ & N+ Course page 2 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

CompTIA (A+ & N+)

Proposal

This 30 days (Weekdays – 2.5hrs.) OR 12-week (Sunday or Saturday) instructor led A+ &N+
course is designed to provide professionals with extensive networking knowledge to
accomplish their day to day job and CompTIA (A+ & N+) certifications. The key to a high
success rate is based on the program’s objectives as follows:
 Course contents are based on CompTIA guide lines.
 Dedicated Monitoring to evaluate and report candidates progress
 Extensive hands-on lab exercises
 Regular evaluation
 Industry Experienced Certified instructors

This Instructor-led course which are designed to meet the objective of the CompTIA (A+ & N+)
program. The course is customized keeping in mind the ultimate aim of achieving technology
expertise and CompTIA (A+ & N+) certification.

(1) HIGHLIGHTS:
 Assigned project manager will manage this program. This person will drive the
program from its registration stage to monitoring and tracking of the candidates’
performance.
 Curriculum is based on CompTIA course outlines
 The Instructor-led certified courses is designed for the candidates with an aim to build
theoretical knowledge supplemented by ample hands-on lab exercises
 The course is customized keeping in mind the ultimate aim of achieving technology
expertise and CompTia certification.
 The course will build on your existing user-level knowledge and experience with
personal computer software and hardware to present fundamental skills and concepts
that you will use on the job.
 This course will help you acquire the essential skills and information you will need to
install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative
maintenance of Computer hardware and Operating Systems and Network.
 Assist you in preparing to take the CompTIA A+ certification examinations.
 Optimal balance of theory classes and practical labs every week to ensure maximum
absorption of technology by participants
 Facility of Lab on cloud available.(based on booking)
 Repeating or lectures allowed (based on seat availability)

Proposal for A+ & N+ Course page 3 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

(2) MODULE - CompTIA (A+220-720) (N+10-005):

Course Content
The course will build on your existing user-level knowledge and experience with computer
software, hardware and Networking to present fundamental skills and concepts that you will
use on the job. In this course, you will acquire the essential skills and information you will need
to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative
maintenance of basic computer hardware, operating systems and Network.

Course Objectives
Following are objectives of this course:
 Identify the components of standard desktop personal computers.
 Identify fundamental components and functions of personal computer operating
systems.
 Identify best practices followed by professional personal computer technicians.
 Install and configure computer components.
 Install and configure system components.
 Maintain and troubleshoot peripheral components.
 Install and configure operating systems.
 Maintain and troubleshoot installations of Microsoft Windows.
 Identify network technologies.
 Install and manage network connections.
 Support laptops and portable computing devices.
 Support printers and scanners.
 Identify personal computer security concepts.
 Support personal computer security.
 Identify the components of standard desktop personal computers.
 Identify fundamental components and functions of personal computer operating
systems.
 Identify best practices followed by professional personal computer technicians.
 Install and configure computer components.
 Install and configure system components.
 Maintain and troubleshoot peripheral components.
 Troubleshoot system components.
 Identify the basic components of network theory.
 Identify the major network communications methods.
 Identify network data delivery methods.

Proposal for A+ & N+ Course page 4 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

 List and describe network media and hardware components.

 Identify the major types of network implementations.
 Identify the components of a TCP/IP network implementation.
 Identify the major services deployed on TCP/IP networks.
 Identify characteristics of a variety of network protocols.
 Identify the components of a LAN implementation
 Identify the components of a WAN implementation.
 Identify major issues and technologies in network security.
 Identify the components of a remote network implementation.
 Identify major issues and technologies in disaster recovery.
 Identify major data storage technologies and implementations.
 Identify the primary network operating systems.
 Identify major issues, models, tools, and techniques in network troubleshooting.
 Practice working with IP addressing and subnetting.

Course Outline
The following topics are general guidelines for the content likely to be included on the
CompTIA. However, other related topics may also appear on any specific delivery of the exam.
In order to better reflect the contents of the exam and for clarity purposes, the guidelines below
may change at any time without notice.

Categorize storage devices and backup media

 FDD
 HDD
 Solid state vs magnetic
 Optical drives
 CD/DVD/RW/Blu-Ray
 Removable storage
 Tape drive
 Solid state ( e.g. thumb drive, flash ,SD cards, USB)
 External CD-RW and hard drive
 Hot swappable devices and non-host swappable devices

Proposal for A+ & N+ Course page 5 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

Explain motherboard components, types and features:

Form Factor ATX / BTX, Micro ATX /NLX
 I/O interface
 Sound
 Video
 USB
 Serial
 IEEE 1394 / Firewire
 Parallel
 NIC
 Modem
 PS/2
 Memory slots
 RIMM
 DIMM
 SODIMM ,SIMM
 Processor sockets
 Bus architecture
 Bus slots
 PCI
 AGP
 PCIe
 AMR
 CNR
 PCMCIA
 PATA
 IDE
 EIDE
 SATA, eSATA
 Contrast RAID (levels 0, 1, 5)
 Chipsets
 BIOS / CMOS / Firmware
 POST
 CMOS battery
 Riser card / daughterboard

Proposal for A+ & N+ Course page 6 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

Classify power supplies types and characteristics

 AC adapter
 ATX proprietary
 Voltage, wattage and capacity
 Voltage selector switch
 Pins (20, 24)

Explain the purpose and characteristics of CPUs and their features

 Identify CPU types AMD
 Intel Hyper threading
 Multi core o Dual core o Triple core o Quad core
 On chip cache L1 & L2
 Speed (real vs. actual)
 32bit vs. 64 bit

Compare and contrast memory types, characteristics and their purpose Types
 DRAM / SRAM / SDRAM / DDR / DDR2 / DDR3 & RAMBUS
 Parity vs. Non-parity , ECC vs. non-ECC
 Single sided vs. double sided
 Single channel vs. dual channel
 Speed PC100 /PC133 / PC2700 / PC3200 / DDR3-1600 / DDR2-667.

Install and configure peripherals and input devices

 Mouse,
 Keyboard ,
 Bar code reader
 Multimedia (e.g. web and digital cameras, MIDI, microphones),
 Biometric devices,
 Touch screen ,
 KVM switch.

Summarize the function and types of adapter cards

 Video , PCI , PCIe , AGP
 Multimedia Sound card , TV tuner cards , Capture cards
 I/O & SCSI &Serial & USB o Parallel
 Communications
 NIC , Modem 1.10

Proposal for A+ & N+ Course page 7 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

Install, configure and optimize laptop components and features

 Expansion devices o PCMCIA cards o PCI Express cards o Docking station
 Communication connections
 Bluetooth
 Infrared
 Cellular WAN
 Ethernet
 Modem
 Power and electrical input devices
 Auto-switching
 Fixed input power supplies
 Batteries Input devices
 Stylus / digitizer
 Function keys ,Point devices (e.g. touch pad, point stick / track point) 1.11 Install and
configure printers

Differentiate between printer types

 Laser , Inkjet , Thermal , Impact Local vs. network printers
 Printer drivers (compatibility)
 Consumables

Troubleshooting, Repair and Maintenance

 Given a scenario, explain the troubleshooting theory
 Identify the problem & Question the user and identify user changes to computer and
perform backups before making changes
 Establish a theory of probable cause (question the obvious)
 Test the theory to determine cause
 Once theory is confirmed determine next steps to resolve problem o If theory is not
confirmed re-establish new theory or escalate
 Establish a plan of action to resolve the problem and implement the solution
 Verify full system functionality and if applicable implement preventative measures

Proposal for A+ & N+ Course page 8 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

Given a scenario, explain and interpret common hardware and operating system
symptoms and their causes
 OS related symptoms
 Bluescreen , System lock-up , Input/output device
 Application install Start or load
 Windows specific printing problems
 Print spool stalled
 Incorrect / incompatible driver
 Hardware related symptoms
 Excessive heat
 Noise
 Odors
 Status light indicators
 Alerts
 Visible damage (e.g. cable, plastic)
 Use documentation and resources
 User / installation manuals
 Internet / web based
 Training materials

Given a scenario, determine the troubleshooting method Manage print jobs

 Print spooler
 Printer properties and settings
 Ensuring proper environment
 Backup procedures

Operating Systems and Software

Compare and contrast the different Windows Operating Systems and their features
 Windows 2000, Windows XP 32bit vs. 64bit, Windows Vista 32 bit vs. 64bit, Windows 7
Windows 8
 Terminology (32bit vs. 64bit – x86 vs. x64)
 Application compatibility, installed program locations (32bit vs. 64bit), Windows
compatibility mode
 User interface, start bar layout 3.2 Given a scenario, demonstrate proper use of user
interfaces
 Windows Explorer or Libraries in Windows 7
 My Computer

Proposal for A+ & N+ Course page 9 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

 Control Panel
 Command prompt utilities
 telnet
 ping
 ipconfig
 Run line utilities
 msconfig
 msinfo32
 Dxdiag
 Cmd
 REGEDIT
 My Network Places / Home Group
 Location of basic network settings between OS versions
 Task bar / systray
 Administrative tools: Performance monitor, Event Viewer, Services, Computer
Management MMC
 Task Manager
 Start Menu

Explain the process and steps to install and configure the Windows OS
 File systems: FAT32 vs. NTFS
 Directory structures
 Create folders
 Navigate directory structures
 Files, Creation, Extensions, Attributes, Permissions Verification of hardware
compatibility and minimum requirements
 Installation methods
 Boot media such as DVD
 CD
 floppy ,USB
 Summarize the basics of networking fundamentals, including technologies, devices
and protocols
 Basics of configuring IP addressing and TCP/IP properties (DHCP, DNS)
 Bandwidth and latency
 Status indicators
 Protocols (TCP/IP, NETBIOS)
 Full-duplex, half-duplex

Proposal for A+ & N+ Course page 10 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

 Basics of workgroups and domains

 Common ports: HTTP, FTP, POP, SMTP, TELNET, HTTPS
 LAN / WAN
 Hub, switch and router
 Identify Virtual Private Networks (VPN)
 Basics class identification
 IPv6 vs. IPv4
 Address length differences
 Address conventions
 Categorize network cables and connectors and their implementations
 Categorize network cables and connectors and their implementations
 Cables o Plenum / PVC
 UTP (e.g. CAT3, CAT5 / 5e, CAT6)
 STP
 Fiber, Coaxial cable
 Connectors: RJ45 / RJ11

Compare and contrast the different network types

 Broadband
 DSL
 Cable
 Satellite
 Fiber
 Dial-up
 Wireless o All 802.11 types
 WEP
 WPA
 SSID
 MAC filtering
 DHCP
 DNS

Proposal for A+ & N+ Course page 11 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

(3) GENERAL TERMS & CONDITIONS:

Cancellation/Refund Policy:
1. Full refund for written notice of 20 calendar days or more before program commencement
2. For written notice of less than 20 calendar days before program commencement, a 50%
penalty charge on total program fee will be levied
3. The RST Forum reserves the right to amend/postpone and cancel courses without notice
4. The RST Forum is authorized to refuse admission to the student(s) if payment is not made
as per the mentioned payment schedule.
5. Candidates can repeat a maximum of 3 times at RST Forum for enrolled course based on
training slots available.

Miscellaneous:
1. Minimum batch size required for batch is 10 participants.
2. The RST Forum reserves the right to cancel/postpone the class.
3. Course schedule will be provided before commencement of the course.
4. Certificate of participation will be awarded to participants with a minimum 90% attendance
5. All attendees are to observe the Copyright Law on intellectual properties such as software
and courseware from respective vendors
6. The RST Forum reserves the right to include external participants in the program either for
the entire or individual courses
7. The RSTForum reserves the right to change/alter the sequence of courses.
8. RSTForum published Book would be given at 50% discounted rate to the forum students

(4) Course Information:

1. The duration of Course is 12-weeks (Sat/Sun) or 30-days weekdays (2.5hrs.).

(5) Course Curriculum:

1. Curriculum would be based on course outline mentioned above.
2. Attendees will be assessed at the end of each week during the Course.
3. Passing rate of the assessment is 85%
4. A copy of the assessment progress report will be submitted to the attendee & if required to
his immediate supervisor.

Proposal for A+ & N+ Course page 12 of 13

 RST FORUM
First floor, BhanuJyoti Building, L. N. Road, opp. Matunga Central Railway Station
Above Cheda Store, Matunga Road(CR). Mumbai-400019.
Tel: 9819059899, 9820611290, 9167224466, 24105262.
www.rstforum.net

(6) Pricing for CompTIA (A+ & N+):

 Rs. 10000/- person for CompTIA (A+ N+) module at
RSTForum.
 Taxes extra at actuals

Proposal for A+ & N+ Course page 13 of 13