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How Much Should I Charge For Social Media Consulting?
How Much Should I Charge For Social Media Consulting?
If you’re a freelancer, charging by the hour is a good way to start. Time is an approximate measure of value Useful Online Tools
and reduces risk to you on scope creep. Clients understand billable hours, as do project management
systems.
Yet, tracking time can be painful. And time spent is not an approximation of value. A few quick tweaks to a
$10,000 per month ad campaign can produce thousands of dollars of on-going monthly value.
Consider that some universities now offer social media courses that give certifications, like Pepperdine
University, who offers a few programs: Social Media Professional Certification for $1500 and a Social Media
Strategist for $2500. Takes about 30 course hours to complete- Not bad, since according to Glassdoor (a
salary / employment data aggregate), the average social media pro makes around $50k / year.
And you know consultants who charge a lot less than you would, but they either take much longer or can’t even
do what you do. The hourly model rewards people who take longer, punishing the good guys. So you certainly
don’t want to compete on hourly rate, unless you are an offshoring company.
But wage slaves can sometimes get $997/hour (that’s my rate), but it requires you to do a lot of speaking and
publishing to build up your reputation– a bigger investment well over 30 hours.
Related Article: Why are there SO MANY ad networks? HOW to start YOURS!
So how do you graduate from being an hourly wage slave to a business owner charging what
you’re worth?
You need to charge percentage of spend or a flat monthly retainer. Percentage of spend usually means 5-15%
of spend with a monthly minimum. 10% of $5,000 per month is $500, so decide how much effort a client is.
Could be great or could be a nightmare depending on the expectations and how much effort you need. By not
doing hourly, you have to limit scope more carefully, of course– and that means you have to set strict package
offerings like our Express Digital Plumbing Package.
You cannot graduate from hourly to retainer/spend pricing without this structure in place, lest you risk random
outcomes and uneven client expectations.
Perhaps the biggest challenge of packaged offerings is getting the set-up bits done.
That means getting necessary access to the accounts, creating them (if necessary), and being super clear on
GCT (goals, content, targeting).
The bigger players will have an on-boarding process handled by a separate team.
But if you’re small, then use a series of forms (Infusionsoft, Google Docs, others) to make sure the
prerequisites are out of the way before starting.
If you’re really smart, you’ll put these online to qualify anyone who might be a client. Just make sure you have a
process in place, as Mike Gingerich of Tabsite suggests:
My advice… spend as much, if not more time, on the process than on the
plan because the process ultimately guides the plan!”
Then no more free consulting calls, which wastes your time and reduces your effective rate. It’s not that all
potential clients are freetards, but that you must set clear expectations of what you do and don’t do. Instead of
having to repeat these bits endlessly, write it down, record a video, and you’ll never need to say it again.
If you’re a solo consultant, it’s easier to get away with no process. With just a few long-term clients, you’re not
going to need to acquire new business or explain what you do.
But maybe you want to be a business, not freelancer/consultant. And if you believe in packages, driven by
checklists, then you’d naturally take the next step to have others follow your checklists, buoyed by training you
create. That means you have to package up what you know into checklists for repeatable excellence.
So do you want to keep working in your business or on your business? Continue to be tortured by the E-Myth
with dreams of a 4 Hour Workweek or actually be a Checklist Manifesto disciple?
Want to read more by Dennis Yu? For more content follow him here:
http://www.adweek.com/socialtimes/author/dennis
https://www.facebook.com/dennisyu
https://twitter.com/dennisyu
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