Best Practices in Working With Parents - Araujo 2009

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Best Practices in Working With

Linguistically Diverse Families


Blanca E. Araujo

Many schools face the challenge of forging partnerships with families from linguistically diverse backgrounds.
Effective communication, funds of knowledge, culturally relevant teaching, and extending and accepting assis-
tance are best practices that have been used successfully by school personnel when working with students who are
identified as English-language learners. These things strengthen teacher communications with linguistically
diverse families and in turn foster academic success among students who are English-language learners. This
article focuses on these dispositional best practices and provides examples of how these practices are used in
schools to promote academic and social success of linguistically diverse children and their families and the many
teachers who support their education.

Keywords:  bilingual issues; linguistic diversities; educational diversities; multicultural diversities; multicul-
tural strategies; partnerships with professionals and families

W ith the increase of students who are English-


language learners (ELL), many schools face the
challenge of forging partnerships with families from
relevant teaching, (c) fostering effective communica-
tion, and (d) extending and accepting assistance. This
article is not intended to generalize linguistically diverse
linguistically diverse backgrounds. Many educators families, nor is it to be taken as a recipe or how-to
are searching for ways to strengthen communication manual; rather, the intent is to review the literature that
with linguistically diverse families to promote family describes successful practices observed in many schools
involvement and student success. A major challenge for to promote academic and social success of linguisti-
educators is learning to collaborate, academically, cally diverse children and the families and teachers
socially, and personally, with linguistically diverse who support their education.
families. This article focuses on best practices and
strategies for working and colla­borating with these Author’s Note: The author acknowledges Dr. Rudolfo Chavez Chavez
families. Traditional and nontraditional notions of fam- for his assistance in editing and providing feedback for this article.
Address correspondence to Blanca E. Araujo, Teacher Education,
ily involvement are discussed by describing four sets of Room 802, College of Education, UTEP, El Paso, TX, 79968-0574
best practices coupled with teaching strategies that (e-mail: bearauio@.utep.edu).
have proven effective when working with linguistically
Intervention in School and Clinic, Volume 45 Number 2, November 2009 116-123
diverse families. The best practices include (a) incorpo- DOI: 10.1177/1053451209340221 • © 2009 Hammill Institute on Disabilities
rating funds of knowledge, (b) practicing culturally http://isc.sagepub.com hosted at http://online.sagepub.com

116
Araujo / Best Practices   117

Linguistically Diverse Families individuals within the identified group will have similar
experiences. Depending not only on geographic spaces
By 2007, 11.7% (roughly 33.5 million) of the U.S but also on social class, cultural practices, and linguistic
population was recorded as being foreign born or not dialects, an embedded heterogeneity will always be
U.S. citizens at birth. Fifty-two percent (more than present. Back­ground experiences, sociocultural prac-
16 million) of those foreign born came from Latin tices, levels of education and literacy, and socioeco-
America (11.2 million from Central America alone), 26% nomic status all vary across different groups of ELL
(8.2 million) from Asia, 10% (3 million) from the students (U.S. Depart­ment of Education, 2007). With
Caribbean, 16% (4.9 million) from Europe, and 8% this increase of ELL students in schools, it is imperative
(2 million) from other countries (Pew Research Center, that schools and families work together to achieve edu-
2008). The array of ethnicities and nationalities that cational success for this population.
make up the meta-group of linguistically diverse fami-
lies is complex, is multilayered, and continues to increase. Rethinking Our Family and Parental
In this regard, drawing on a U.S. Census report, Shin and Involvement Ways of Knowing
Bruno (2003) found that among the 262.4 million people
5 years and older, 47 million spoke a language other than Much research has been conducted on the impor-
English at home, double the number reported in 1980. tance of family and parental involvement in schools,
Spanish was the major language, after English, most such as volunteering in school committees and parent
often spoken at home, with just over 14 million Spanish organizations (Menard-Warwick, 2007; Valdés, 1996).
speakers. The number of Spanish speakers increased by According to Dorfman and Fisher (2002), partnerships
about 60% between 1990 and 2000. After English and among schools, families, and communities have strongly
Spanish, Chinese was the most common language, with and positively affected student achievement. Valdés
2 million Chinese speakers in the United States; 1.6 mil- (1996) stated that in many schools, parental involvement
lion people spoke French and 1.4 million spoke German entails parents’ receiving information about schools,
(Shin & Bruno, 2003). These numbers reflect the increas- working at schools, volunteering at schools, or working
ing numbers of students in schools who may qualify as with children at home. According to Menard-Warwick
ELL students and the increasing need to successfully (2007), it is generally believed that parents who do all or
collaborate with these students and their families. most of these things contribute to their children’s school
success. Hence, most teachers view parental involve-
English-Language Learners ment as the notion of parents receiving training so that
they can work with their children at home (López,
The ELL student population has increased dramati- Scribner, & Mahitivanichcha, 2001; Moll, Amanti, Neff,
cally over the past several years. Just in the 2004–2005 & Gonzalez, 1992; Valdés, 1996; Villenas, 2001). Knight,
school year, 10.5% (or 5.1 million) of students were Norton, Bentley, and Dixon (2004) spoke to a more gen-
ELLs (Payan & Nettles, 2008). The western region of the eral conception of family involvement in which grand-
United States had the largest number of ELL students parents, aunts, uncles, and siblings are involved in the
entering public schools. The Midwest and the South caring of students and promotion of their academic
experienced an increase in their ELL student populations success. However, many researchers (Hidalgo, 1998;
as well, while the Northeast experienced a decline in Knight et al., 2004; López et al., 2001) view such tradi-
numbers (Meyer, Madden, & McGrath, 2004; Payan & tional involvement practices as particularly challenging
Nettles, 2008). for immigrant and linguistically diverse parents. Hidalgo
The diversity among ELL students is complex. Accor­ (1998) believed that mainstream perspectives on how
ding to the U.S Department of Education (2007), an parents are supportive negate the infinite numbers of
ELL student is (a) 3 to 21 years of age, (b) enrolled or ways that families, especially linguistically diverse fami-
preparing to enroll in elementary or secondary school, lies, can be of great support outside of school and out of
(c) not born in the United States or speaking a native sight of what would be perceived as supportive, such as
language other than English, and (d) because of diffi- participating in school functions. For many parents, espe-
culty in speaking, reading, writing, or understanding cially those from an array of diverse cultures, involve-
English, not able to meet the state’s proficiency level of ment signifies instilling values, providing and taking care
achievement to be successful in English-only class- of their children, talking with them, and sending them to
rooms or not able to participate fully in society. An school clean, rested, and well fed (Knight et al., 2004;
ethnic identifier does not necessarily imply that the López et al., 2001).
118   Intervention in School and Clinic

Rethinking how to work with linguistically diverse TABLE 1


families is of central importance because this popula- Examples of Best Practices
tion not only is increasing rapidly but will continue to Best Practice Examples for Teachers
increase. Fry (2008) projected that by the year 2020,
Funds of Bridge the world of the students at home to the
children of immigrants who will likely require ELL knowledge school environment:
student services will number 17.9 million. For these (Gonzalez • Cooking
children to be successful, schools must address ways to et al., 2005; Moll • Taking care of siblings
et al.,1992) • Repairing appliances
effectively work with linguistically diverse students and
• Mediating household communication with
their families. There are many ways in which to work outside institutions
toward developing relationships between schools and • Family stories
families. Some of the practices and strategies that have Culturally relevant • Reject deficit views.
teaching • Promote native language instruction.
successfully improved relationships among schools, (Bartolomé & • Be conscious of cultural and ethnic
homes, and communities are discussed next. Trueba, 2000; differences.
Dorfman & • Instill cultural strengths of students within
Fisher, 2002) classroom.
• Include linguistically diverse families in the
Incorporating the Funds curriculum.
of Knowledge Communicating
with linguistically
• Consider the voices, concerns, and ideas of
families.
diverse families • Provide information about the educational
Many students use lessons taught at home to navigate (Liu, 2007; system, parents’ rights and responsibilities,
Lopez et al., and ways parents can support children’s
the school system. Funds of knowledge, such as resil-
2001) learning at home.
iency, strong work ethic, and cooking or taking care of • Be aware of the different ways in which
siblings, are valuable resources that are learned by stu- families are already assisting children at
dents through their lived realities. Funds of knowledge home by knowing the lives of the children
outside of the classroom.
can have many benefits for those who teach and learn with • Communicate through letters, phone calls,
children whose cultural capital is not from a White mid- home visits, and invitations to the class.
dle-class perspective. Funds of knowledge, as defined by Seeking and • Provide information regarding cultural,
extending recreational, academic, health, social, and
Moll and colleagues (1992), constitute knowledge that is assistance other resources that serve families within
learned at home through students’ interactions with other (Anstrom & community.
individuals. This best practice has been successfully used DiCerbo, 1998; • Involve community members in school
Cummins, 1986; volunteer programs, and use family
in schools and in bilingual programs with ELL students,
Huerta-Macias, members as teachers to assist in classroom.
parents, teachers, and communities (Gonzalez, Moll & 1998; National • Collaborate with community agencies.
Amanti, 2005; Moll et al., 1992). Students bring knowl- PTA, 1998; • Ask for assistance from families in
edge such as mediating household communication with Olmedo, 2004). acknowledging, preserving, and respecting
the native language and culture of the home.
outside institutions or repairing appliances as valuable
assets to schools.
Related Research Incorporating
Best Practices Incorporating Funds of Knowledge
Funds of Knowledge
The funds of knowledge are used in the classroom by
The best practice teachers must create is to connect researchers, teachers, and families who, by listening to
the world of the students at home to the school environ- each other, are able to understand the realities of the
ment (Moll et al., 1992). This type of best practice across students. An example that reflects this experience is of
curriculum, knowledge, and parental involvement has a teacher who shifted her deficit views (based on a
been successfully used in schools and in bilingual pro- White middle-class norm) and deconstructed previously
grams and has benefited ELL students, parents, teachers, held stereotypes about households. The teacher, along
and communities (Dorfman & Fisher, 2002; Dworin, with a university-based researcher, visited the homes of
2006). The best practice of using students’ cultural students in order to inform classroom practices. In turn,
resources in the classroom leads to forging partnerships the teacher began to understand the child as a whole
with students and families from linguistically diverse person living in a complex and interrelated cultural and
backgrounds. See Table 1 for best practices examples. linguistic environment and not just as a student who did
Araujo / Best Practices   119

not have what the teacher thought a child should have to Best Practices Using Culturally
be a good student. By conducting the research, the Relevant Teaching
teacher realized that the parents cared and supported the
education of their children. The teacher took what was Bartolomé and Trueba (2000) found that best-
learned from the research and used the funds of knowl- practice characteristics found in successful teachers
edge in her class to create contextually rich cultural and of ELL students were their rejection of deficit views
linguistic opportunities for the students to connect with and their refusal to accept an assimilationist stance.
in culturally relevant ways. This led to the creation and Successful teachers promoted native language
implementation of a thematic unit based on candy. The instruction in their classroom and believed that
students were involved in scientific questioning, writing, effective teachers must be conscious of cultural and
and even making candy, taught by one of the parents. ethnic differences and of personal biases. Culturally
relevant teaching instills the cultural strengths of the
students and includes their native language within
Incorporating Culturally classroom activities. Of equal importance is the
Relevant Teaching inclusion of linguistically diverse families into the
curriculum. Dorfman and Fisher (2002) stated that
The underlying axiom to the best practice of culturally bringing families into classrooms has a profound
relevant teaching is that teachers cannot underestimate effect on students. When children see their parents
the importance of incorporating the lives of the students in the role of educator and leader, this pride trans-
in the classroom. Many students sit through teacher- lates into greater confidence and engagement in
centered lectures about topics that do not take into their schoolwork. Therefore, schools need to devote
consideration these students’ language, culture, or expe- more time and effort into bringing families into
rience (Beyer & Apple, 1998; Garcia & Guerra, 2003). classrooms as educators and leaders to share their
According to Rueda (2005), students who come from knowledge and expertise.
homes where English is not the native language are not
receiving an adequate education. Some of the factors that
Related Research Using Culturally
affect the education of ELL students are (a) inadequate Relevant Teaching
access to appropriately trained teachers (Ference & Bell,
2004), (b) inadequate professional development for The best practice of culturally relevant teaching is
teachers to address the needs of these students (Rueda, reflected by a school that attracted linguistically diverse
2005), and (c) intense segregation in schools and class- families into the classroom through a variety of projects
rooms that place the students at risk for educational fail- focused on cultural diversity and inclusiveness. For
ure (Orfield & Lee, 2004). These discrepancies result in example, a fairy tale project required students to ask
ELL students’ placement in remedial and special educa- their parents to tell them a folk story, myth, or fairy tale
tion settings or tracks because of teachers’ tendencies to from their native country. The student wrote the English
view these students from a deficit perspective. version of the story, and the parent wrote the version in
Deficit thinking, as defined by Valencia (1997), is a their native language. The family worked together creat-
pseudoscience in which research is flawed by negative ing paper dolls representing the cast of characters in the
biases and is oppressive, with lopsided power arrange- story. The student then shared the story and dolls with
ments between deficit thinkers and poor and culturally the class, and the parent visited the class and presented
and linguistically diverse (CLD) students. Valencia the story. The class had the opportunity to listen to all
found that the false notion of deficits was associated the students’ stories and to meet all the parents who
with genetics, “inferior” culture and class, and inade- visited the class. Students and parents also discussed the
quate familial socialization (p. 10). Bartolomé and story, the language, and the culture (Dorfman & Fisher,
Trueba (2000) argued that these ideologies create nega- 2002). This is one example of how parents are meaning-
tive consequences for ELL students because teachers fully involved in classrooms. When educators incor-
justify their actions in thinking and working with CLD porate parents’ language and culture and value the
students from a deficit perspective that in turn minimizes knowledge and wisdom that families have, families are
and disrespects students’ native language and rich cul- more willing to participate in school events and activi-
tural capital. Unfortunately, when teachers view CLD ties. To meaningfully involve families in classrooms,
students and their families through a mainstream lens, however, schools have to effectively communicate with
the teachers tend to see deficits rather than strengths. linguistically diverse families.
120   Intervention in School and Clinic

Communicating With must also be aware of the many different ways in which
Linguistically Diverse Families families are already assisting children at home and how
to value these in the schools.
It is important to maintain communication through-
Communication with students and their families is of
out the year. Letters, newsletters, and invitations to the
utmost importance to teachers, according to the findings
class that are translated into the native language of the
from a survey of California teachers of ELL students
home should be made available continuously; educa-
(Gándara, Maxwell-Jolly, & Driscoll, 2005). According
tors who speak the family’s native language should
to these teachers, “The inability to connect with parents,
make phone calls and visit the family’s home. If teach-
inform them of standards, expectations, and ways to
ers and schools do not maintain communication, teach-
help was the most commonly named challenge for those
ers will not understand the lived reality of families such
teaching ELL students in K-6” (p. 6). Lack of commu-
as parents who are always working to make ends meet
nication, misunderstandings, and miscommunication
or parents who do not attend school functions because
between schools and linguistically diverse families are
their language is not spoken.
very common because of stereotypes, assumptions, and
Communication with families means much more than
generalizations. Unfortunately, school personnel tend to
parents contacting schools when necessary. Successful
undervalue linguistically diverse families (Dorfman &
parent-involvement programs included several schools
Fisher, 2002). Often, linguistically diverse families need
serving migrant children that have been very effective in
information about the educational system in the United
getting migrant parents involved in the schools:
States that most U.S.-born individuals know tacitly.
These parents did not attend school in the United States, 1. All of the programs focused on meeting the needs of the
they are unfamiliar with everyday transactions, and thus families first.
the tacit understanding of schooling becomes crucial for 2. All of the schools connected to the families outside of
authentic communication. An example of this is that the schools, usually through home visits by school
personnel.
many parents from countries other than the United States 3. The schools were all dedicated and committed to the
trust teachers and schools to know what is best for their families by interacting with them on a regular basis, mak-
children. Many of these parents feel that to question their ing home visits, and getting parents involved in projects
such as sewing and arts-and-crafts workshops in which
child’s educational program can be interpreted as chal- parents learned to create things that they could sell to
lenging the teacher’s authority and professionalism; make money. Parents in these schools clearly understood
therefore, parents often just trust the system (Velazquez, that parental involvement is much more than academic
involvement (López et al., 2001).
1998). This is misinterpreted by school personnel as a
lack of parental concern and involvement, and they blame
the family for the failure of the student and assume par- Related Research to Communicating
ents do not care about their children’s education. With Linguistically Diverse Families
Orientations or family workshops can be organized in
schools to provide linguistically diverse families with a Lack of communication and miscommunication may
range of information. When doing so schools must be lead to deficit thinking, as projected by the following
careful not to be paternalistic with linguistically diverse example described by Jasis and Ordoñez-Jasis (2006) in
families through insidious forms of deficit thinking. a study about a Latino parent-organizing project at a
Care must be taken not to construct families as “prob- middle school. Findings from their study revealed that
lem, victim, needy, or lacking” (Villenas, 2001, p. 4). most school staff identified a lack of parental participa-
tion and interest as a major factor affecting Latino under-
performance at the school. But parents told a very
Best Practices to Communicate
With Linguistically Diverse Families different story. The parents were tired of listening to the
teachers label their children as lazy and irresponsible.
Parents’ voices, concerns, and ideas must always be Parents resented the way their children were mistreated
taken into consideration and used when interacting with when they tried to become involved in the schools, which
them. Information about the educational system, about prevented further participation. The parents also believed
how it works, and about parents’ rights and responsi- that the staff were not making an effort to know the lives
bilities should be provided to families. Parents need to of the children outside of the classroom. In this case, both
know discipline plans, attendance policies, and ways to family and school miscommunications created inaccurate
support children’s learning at home (Liu, 2007). Schools assumptions and misleading expectations.
Araujo / Best Practices   121

It is imperative that school personnel work with 1976). Teachers should ask for assistance from parents
parents and families to support their children by reach- in acknowledging, preserving, and respecting the native
ing out to them with a sense of love, compassion, and language and culture of the home. This alone will con-
engaged caring and by providing ways to fully under- nect parents to the school and to the teachers who work
stand how their children will be successful in school. with their children.
There are many other ways in which schools can ask
for assistance from parents, such as organizing cultural
Seeking and Extending Assistance enrichment activities based on families strengths, using
parents as teachers (Huerta-Macias, 1998), and adopting
For families to be involved, social, economic, and grandparents to assist in the classroom (Olmedo, 2004).
physical needs of families must be addressed (López
et al., 2001). Community resources should be used to
strengthen collaboration between families and schools. Related Research to Seeking
and Extending Assistance
Asian parents, for example, appreciate any information
about resources that they can use that will benefit their Using community resources can assist school person-
children and themselves (Lui, 2007). nel to be successful with ELL students. Two Nicaraguan
Just as schools need to extend assistance to linguisti- immigrant mothers provide a lucid example of how lin-
cally diverse families, school personnel need to seek guistically diverse families use community resources to
assistance from families. For example, school personnel assist their children in being successful in schools. Both
should ask parents to preserve their native language and women supported their daughters in school by attending
to recognize the importance of knowing and maintaining school meetings and volunteering in the classroom, but
more than one language and speaking their native they also made sure that they themselves were commit-
language with their child. Positive effects on academic ted to their own English literacy by enrolling in adult
success have been recorded when native language oppor- English-second-language (ESL) classes and by also
tunities are fostered within the classroom (Anstrom & improving their Spanish language literacy through Bible
DiCerbo, 1998). studies. Both women used the public libraries exten-
sively to obtain reading material and to gain computer
Best Practices for Seeking and access. By writing to their own mothers who lived far
Extending Assistance away, they communicated to their daughters the impor-
tance of writing. These mothers were drawing on com-
The National Standards for Parent and Family munity resources to help their daughters develop their
Involvement Programs (National PTA, 1998) found that own literacy in both English and Spanish (Menard-
successful programs implement some of the following Warwick, 2007).
best practices: Another example of how schools seek and extend
1. Distribute information regarding cultural, recreational,
assistance is a school in a rural Indian reservation that
academic, health, social, and other resources that serve invites members of helping agencies, including tribal
families within community members, to work alongside teachers and families as cul-
2. Involve community members in school volunteer programs ture and language teachers. Another school also located
3. Collaborate with community agencies to provide family
support services and adult learning opportunities in a rural Indian reservation holds a yearly back-to-school
4. Enable parents to more fully participate in activities that barbecue in the community where most of their CLD
support education students live. Because the school is not in the same town,
5. Inform staff members of the resources available in the
community and strategies for using those resources teachers who know little about the region and its native
(National PTA, 1998) people get a chance to visit and to learn about the com-
munity in a relaxed setting. The school also holds monthly
Best practice also means knowing the intricacies of meetings in which tribal representatives, all of the local
English-language acquisition by ELL students. Teachers Indian education committees, and school administration
must inform themselves and provide information about and staff give and receive feedback about what the com-
how the process of acquiring a second language works. munity wants and needs (Dorfman & Fisher, 2002).The
The teacher should explain to parents and families that visits to the community and the monthly meeting give
a second language is developed through building a both teachers and families an appreciation for each other
strong foundation in the native language (Cummins, and facilitate collaboration.
122   Intervention in School and Clinic

Summary voices in search of educational equity (pp. 277-292). Lanham,


MD: Rowman & Littlefield.
Beyer, L., & Apple, M. (1998). The curriculum: Problems, poli-
In addition to reviewing the best-practice literature tics, and possibilities. Albany: State University of New York
that speaks to the many dispositions, approaches, and Press.
methods that bring academic and social success for all Cummins, J. (1976). The influence of bilingualism on cognitive
children (see Zemelman, Daniels, & Hyde, 2005), this growth: A synthesis of research findings and explanatory hypoth-
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article addressed directly the dispositions, approaches, Ontario Institute for Studies in Education (ERIC Document
and general methods that teachers and schools should Reproduction Service No. ED 125311).
implement when working with the ever-increasing ELL Dorfman, D., & Fisher, A. (2002). Building relationships for student
population. Effective communication, funds of knowl- success school–family-community partnerships and students
edge, culturally relevant teaching, and extending and achievement in the Northwest. Portland, OR: Creating Com­
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About the Author Black and Latina/o counterstories: Urban families and college-
going processes. Anthropology and Education Quarterly, 35, 99-120.
Blanca E. Araujo, PhD, is an assistant professor at the University of Texas Liu, P. (2007, September/October). Working with Asian and Asian
at El Paso. The focus of her research lies in the areas of bilingual and ESL American parents of English learners. NABE News, pp. 9-11.
education, immigration, migrant students, and family and community advo- López, G., Scribner, J., & Mahitivanichcha, K. (2001). Redefining
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