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Bill Pay Methods

How to pay your bill
For your convenience, we offer several payment locations and payment
methods to pay your Cricket bill. Keep reading to learn more about the
different payment options we offer and steps on how to pay online.

What bill pay methods does Cricket

accept?

Payment Locations Accepted Payment Methods

Online My Account
Credit Card

Quick Pay Debit Card

Gift Cards*
Cricket Refill Card (Quick Pay
only)

Reloadable Prepaid Credit

Cards***
Service Payment Card

App myCricket
Credit Card

Debit Card

Gift Cards*
Reloadable Prepaid Credit
Cards***

Cricket Refill Card

Phone Cricket (0)
Credit Card
Support
Debit Card
Gift Cards*

Reloadable Prepaid Credit

Cards***
Cricket Refill Card

Service Payment Card

Note: If you make a payment
with the help of Customer
Support, a $3 Customer
Assistance Fee* applies.

Automated
Credit Card
Payment
System - *PAY Debit Card
(*729)
Gift Cards*
from your
Cricket phone Reloadable Prepaid Credit
Cards***
Cricket Refill Card

Service Payment Card

Note: If you make a payment
using the Automated Phone
System, a $3 Fee* applies.

In Cricket Stores
Cash
Person
Credit Card

Debit Card
Gift Cards**

Reloadable Prepaid Credit

Cards***

Note: If you make a payment in a

Cricket store, a $3 Customer
Assistance Fee applies.

Payment
Cash
Centers
Bring your account number
Note: Fees may apply
Fee Exclusions: The Customer Assistance Fee and Automated Phone Systems payments fee do
not apply to payments made to accounts with a Connecticut billing address. This info is subject to
change and may be modified or terminated at any time without notice. (0)

The $3 fee does not apply to Refill Cards and Service Payment Cards.

How to Pay Your Bill

1:04

Which credit, debit and gift

cards/prepaid cards are accepted?
Visa
MasterCard

Discover

American Express
*Gift Cards can only be used for one-time payments and can't be used for Auto Pay.

**Gift Cards may not be accepted at all Cricket stores. Please refer to your local store's policy.

***Most Reloadable Prepaid Debit Cards with the Visa, MasterCard, and American Express logo
can be used for Auto Pay.

Which payment types are not accepted

at this time?
Bank account draft

Check

PayPal

Money Order

How to schedule automatic payments

Need more time to cover your bill? With Cricket, you have options.
 Auto Pay - Allows you to set up automatic monthly payments.

Quick Pay - Lets you make a payment quickly without logging(0)

in to
your account. (Access Quick Pay anywhere on the site from the top
navigation.)

BridgePay® - Breaks your bill into two manageable payments, and

gives you a seven-day service extension.

How to pay online

Sign in to My Account by entering your username and password. Once
you're in the Payments section:

1. Enter your credit or debit card information and the amount you want to
pay.
2. Accept the Terms and Conditions.
3. Select Review Payment.
4. Review your secure payment information. If you are satisfied with your
payment information, select Submit Payment. Otherwise, select Edit to
change your payment amount, then Submit Payment.
5. You'll see a payment confirmation screen. Keep the confirmation
number for your records. We'll also send a text to confirm your
payment.

Prefer to pay with a Cricket Refill Card? Just use the myCricket
app or Quick Pay online.

How to pay on the go

Open the myCricket app and sign in then tap Payments at the bottom of
the screen.

To Pay with a credit or debit card:

1. Tap Credit or Debit Card, and the amount you want to pay.
2. Enter your credit or debit card information. Or, select to use Auto Pay
credit card (if applicable).
3. Agree to Terms and Conditions.
4. Tap the box if you want to set up Auto Pay with this card (if
applicable).
5. Tap Review Payment.
6. Tap Submit Payment.
7. If you want to make an additional payment, tap Make Another
Payment and select Credit or Debit Card.
8. You'll see a payment confirmation screen. Keep the confirmation
number for your records. We'll also send a text to confirm your
payment.

To Pay with a Cricket Refill Card:

1. Tap the Cricket Refill Card tab.
2. Enter your Cricket Refill Card Number and tap Validate. A screen will
appear that displays the Refill Card payment amount. (0)
3. Tap Submit Payment.
4. If you want to make an additional payment, tap Make Another
Payment and select Cricket Refill Card.
5. You'll see a payment confirmation screen. Keep the confirmation
number for your records. We'll also send a text to confirm your
payment.

How to pay online without signing in

To pay with a credit or debit card:

1. Enter your phone number.
2. Select the blue arrow to the right of Credit or Debit Card.
3. Enter your credit card information and the amount you want to pay.
4. Accept the Terms and Conditions.
5. Select Review Payment.
6. Review your secure payment information. If you are satisfied with your
payment information, select Submit Payment. Otherwise, select Edit to
change your payment amount, then Submit Payment.
7. You'll see a payment confirmation screen. Keep the confirmation
number for your records. We'll also send a text to confirm your
payment.

To pay with a Cricket Refill Card:

1. Enter your phone number.
2. Select the blue arrow to the right of Cricket Refill Card.
3. Enter your Refill Card number.
4. Check the CAPTCHA box to confirm you are human.
5. Select Validate.
6. Review your secure payment information. If you are satisfied with your
payment information, select Submit Payment. Otherwise, select Edit to
change your payment amount, then Submit Payment.
7. You'll see a payment confirmation screen. Keep the confirmation
number for your records. We'll also send a text to confirm your
payment.

To Pay with a Service Payment Card:

1. Enter your phone number.
2. Select the blue arrow to the right of Service Payment Card.
3. Enter your card information and the amount you want to pay.
4. Accept the Terms and Conditions.
5. Select Review Payment.
6. Review your payment information. If you are satisfied with your
payment information, select Submit Payment. Otherwise, select Edit to
change your payment amount, then Submit Payment.
7. You'll see a payment confirmation screen. Keep the confirmation
number for your records. We'll also send a text to confirm your
payment.
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