How to Enable

Support SMB 1.0/CIFS

on Windows 10 File Sharing
Answer ID 20736

ISSUE:

My Cloud, My Cloud Home, or My Passport Wireless products are not detected under
Windows 10 Network.

CAUSE:

The "Network Browse" function has been disabled on Windows 10 v1709 and
higher.
SMB 1.0/CIFS File Sharing Support has been disabled on Windows 10 Windows 10
Fall Creators Update version 1709 and higher.
The Computer Browser service relies on the SMB 1.0 protocol to populate the
Windows Explorer Network node (also known as "Network Neighborhood"). This legacy
protocol is long deprecated, doesn't route, and has limited security. Because the
service cannot function without SMB 1.0, it is removed when SMB 1.0 is disabled.

Important: The change is not limited to WD Products.

For more details, please refer to Microsoft Article SMBv1 is not installed by default
in Windows 10 Fall Creators Update and Windows Server, version 1709
Enabling the "Network Browse" feature on a Windows 10 v1709 and higher requires
enabling "CIFS SMB v1.0 and File Sharing" which is disabled by default due to
security risk. Mapping the network drive is recommended over enabling the "Network
Browse" feature. For instructions, please refer to Answer ID 26161: How To Map a
WD Network Drive on Windows 10

SOLUTION:

Follow the steps listed below to enable the "Network Browsing Feature" on Windows
10.

1. Click and open the Search Bar in Windows 10

Type Windows Features in the search bar
Double Click Turn Windows Features off and On
2. Scroll down to SMB 1.0/CIFS File Sharing Support
3. Check the box net toSMB 1.0/CIFS File Sharing Support and all other child
boxes will auto populate
Click OK to accept the changes
4. Click Restart Now to reboot the computer
 5. Sign Into the computer after reboot
Network Browsing should be enabled on Windows 10

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APPLIED PRODUCTS:

My Cloud Home My Cloud

My Cloud Home Duo My Cloud Mirror
My Passport Wireless My Cloud Mirror (Gen 2)
My Passport Wireless Pro My Cloud EX2
My Passport Wireless SSD My Cloud EX2 Ultra
My Cloud EX4

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Community for help from WD users.