Professional Documents
Culture Documents
Resume 2
Resume 2
Professional Summary
Dedicated Human Resources and Remuneration professional with experience in planning and directing areas of Human Resources
that include: employment law, employee relations, onboarding, benefits, auditing, performance management, policy & procedures,
recruitment, affirmative actions, HRIS, safety, and training. A strategic HR generalist, highly focused on developing efficient
processes and passionate about executing HR best practices to align the objectives of the organization while maximizing employee
potential by fostering a positive work environment that promotes employee morale, developing interpersonal relationships within
all levels of the organization. Highly efficient and well established in any fast-paced and challenging administrative environments.
Area of Expertise:
• Benefits allocation • Risk Management
• Data Analysis • HR Development
• Employee Development & Engagement • Workforce Planning and Employment
• Payroll • Human Resources Audit
My Strongest Talents
Urgency
Work Intensity
Resourceful.
Served as the Health & Welfare Benefit focal point for all categories of field employees and several operational entities placing emphasis
on the processes of Enrollment, Life Events and Terminations, and Resolution of claims issues.
Regularly Conducted field benefits overview presentation at the DC Employee Processing Center weekly.
Acted as a liaison to the Field Payroll to gather and maintain accurate data within two HRIS/Payroll (Workday & JD Edwards), staying
updated on the new development and changes in deduction information, and carrying out system audit through a disciplined approach to
maintain data integrity as well as evaluate and improve the effectiveness of the system.
Participated in the monthly Benefits overview presentation for G&A and Operational new hires
Provided support and assistance with the annual Open Enrollment preparation through: communications, HRIS testing, Vendor
coordination, and Job site visits.
Human Resources Manager (full time) Jan 2008 – Sept 2017
MacRite Trucking and Logistics
Conyers, GA
Carried out major HRM responsibilities such as having a full understanding of client HR business requirements, demonstrating the configurations
through the development of logistical systems, assisting the drivers in being on-boarded into their new platforms, benefits enrolled and all HR
questions answered. Worked constantly with the staff in on-boarding, benefit solutions and compliance, payroll through the Pay Check payroll
software. Other responsibilities carried out are as follows:
• Coordinated the drivers by conducting facilitated destination sessions and configuration decisions based on best practices and an in-
depth understanding of the customer’s unique business requirements at all stages of the project
• Regularly engaged and supported clients throughout the whole project phases, ensuring a smooth transfer from legacy systems to the
Truck Force Solutions software
• Performed multiple tasks under limited direction, while regularly keeping the client, my project team and the logistics manager abreast of
changes or progress related to the cargo trips
• Served over 50+ employees globally
• Managed and maintained the HRLS through regular operations, enhancements, upgrades/system releases, integrations, and process
improvement.
• Resolved HR, system questions, issues, and requests related to current systems platforms.
• Provided technical expertise as the HRLS subject matter expert on cross-functional projects, placing major focuses on process
improvement, streamlining both business and system processes.
• Maintained and supported the HR and payroll software modules and processes by ensuring process flow was defined and implemented
and that the technology was functional and maintained.
• Maintained and improved data integrity through regular audit processes and standardization of data input procedures.
• Managed and administered system security including user roles, access group creation, and log assignment.
• Identified and acted on training opportunities for users while continuing to enhance the user experience for self-service and
administrators.
• Trained new drivers on how to use the HR load system users.
• Developed user procedures, guidelines, and system or process documentation for the HRIS function
• Interacted with the HR technology vendors on issues and issue resolution.
Key Achievements
• Completely streamlined all onboarding processes by moving all onboarding related data and information from paper and transitioning it
to an online process.
• Created and established the usage of the HR Action Request Form and Job Requisition Form.
• Redesigned all Performance Evaluation processes in a collaborative partnership with the Director of Talent Management, which helped
promote communication and provide useful feedback about job performance, provide a historical record of performance and helped
contribute to professional development.
Delta’s Core Values
Delta has strong core values of honesty, integrity, respect, perseverance, and servant leadership. Our Rules of the
Road define who we are and provide a solid foundation for Delta's culture.
Education and Qualifications
Georgia State University | 1996-1999
Bachelor of Arts in Business Administration/Management
Relevant Skills
• A good listener with the ability to communicate presentations and all information relating to the company policy effectively (verbally and
in writing) with individuals and groups across any organization, from entry-level employees to the CEO, and listening to concerns and
questions of all employees.
• Able to patiently resolve conflicts involving two or more parties in a respectful and appropriate manner, facilitating group discussions and
improving teamwork
• Application of Ethical standards to Workforce Management and strategies for enhancing Employee relations
• Excellent organizational skills with the ability and desire to follow-up with others to help them be organized and stay on track.
• Diplomatic and proactive in keeping recruiting and onboarding efforts moving forward
• Ability to multitask and work effectively in a fast-paced and team-based environment
• Demonstrated dependability with a strong work ethic; friendly but also focused on results.
• Proven administrative skills
• Hands-on experience with Human Resources Information Systems (HRIS)
• Ability to use Microsoft applications (Word, Excel, PowerPoint) as needed.