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MNBNO520/hsiv

International Safety Management Course


Interpret, understand and discuss ISM Code requirements

Harald Sivertsen
Sept. 2010

Rev. 0
Welcome
 Lecturer Harald Sivertsen
 Emergency exit : Stairs to the main entrance
 Mustering station : Outside the main entrance

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Who are you?

 Name

 Position

 Experience background (positions, type of vessels etc)

 What are your expectations to this course?

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Objectives
 Management Systems in general
 Intention of the ISM Code
 Interpret, understand and discuss ISM Code requirements
 Practical solutions for meeting the ISM Code requirements
 Challenges and problems in developing and improving a Safety Management
System
 Other?

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Agenda
Day One Day Two
 0900 Introduction  0900 Recap day 1
 0930 Preface  0915 ISM Code
 1000-1015 Coffee break - Shipboard Operations cont.
- Emergency Preparedness
 1015 Management System
 1200-1300 Lunch
 1130 Approach - Reports, Analysis of Non-Conformities,
 1200-1300 Lunch Accidents and Hazardous Occurences
- Maintenance of Ship and Equipment
 ISM Code - Documentation
- Overview
- Preamble  1500-1515 Coffee break
- Objectives - Company Verification, Review and Evaluation
- Functional Requirements - Certification and Periodical Verification
- Safety and Environmental Policy - Interim Certification
 1500-1515 Coffee break - Verification
- Company Responsibilities and Authority - Forms of Certificates
- Designated Person
 1645 Summing up day 2
- Master’s Responsibility and Authority
- Resources and Personnel - Evaluation forms
- Shipboard Operations - Presentation of certificates

 1645 Summing up day 1  1700 End day 2


 1700 End day 1
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Preface
Historic review on Safety

“TITANIC” SOLAS

“TORREY CANYON” MARPOL - STCW

“HERALD OF FREE ENTERPRISE” IMO A647 (ISM)

“EXXON VALDEZ” OPA 90

“SCANDINAVIAN STAR” SOLAS CH II-2 +ISM speed up

“DEEPWATER HORIZON” ??

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Preface

Mandarine air

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Preface
Navigational accident frequency for various ship segments
…still there has been a significant increase of accidental losses
0,02
Crude oil tankers over 100,000 dwt
(Number of accidents / number of ship)

0,018
Chemical tankers over 10,000 dwt
0,016 Container vessels over 20,000 dwt
Serious accident frequency

RoRo cargo ships over 10,000 dwt


0,014 Bulkers over 50,000 dwt

0,012

0,01

0,008

0,006

0,004

0,002

0
1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Year
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Preface

Accident Causes
20% Technical
Related Causes

Human
Related Causes
80%

Human related accidents:


Controlled by operator Controlled by management

20 % 80 %
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Preface
Basic Causes
Attitude Technical factors
12% 22%

Skill
9%

Knowledge 12%

27%
Procedures
Work conditions 8% & Training
10
%
Inspections & Maintenanance

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Preface

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Management System
HSSEQ Standards
IMO Res. 741
ISO 9001 ISO 14001 OHSAS 18001 MLC
ISM-Code

1993 1987 1996 1998 2011?


1997 1994 2004 2007
1998 2000
2002 2008
2010
Quality Global Health & Working &
Safety & Environment Safety Living
”local” Conditions
Environment

Maritime ”standards” ISPS Code 2004 Security


Industry standards
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Management System
Objectives of the ISM Code (ISM Code 1.2.1)
Ensure safety at sea, prevention of human injury or loss of life, and avoidance
of damage to the environment, in particular, to the marine environment, and to
property.

Overall objective of any standard


 Required to establish and maintain sufficient safety, quality, environmental
protection, health and security at all times

Overall company objective


 Implement sufficient degree of control of important issues at all times

To achieve the objectives one need a structured and systematic approach to


the development and continual improvement of management systems

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Management System

Safety

State in which the risk of harm to persons or damage to property and/or the
environment is limited to an acceptable level (of risk)

Control of accidental loss (DNV/ILCI)

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Management System

Basis for a functional Safety Management System (SMS)

The ISM Code demands that all ship owners use enough time on the
thinking process in order to develope their own unique safety management
system.

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Management System
Success or failure
Clear Capacity Stress/ 1 planned
Objectives to change Need for step at a Change
change time

Stress/ 1 planned Fast start


Capacity Need for step at a which fade
to change change time away

1 planned Worries
Clear Stress/ and
Objectives Need for step at a frustration
change time

Clear Capacity 1 planned


Objectives to change step at a Lost focus
time

Stress/ Wrong
Clear Capacity Need for from the
Objectives to change change beginning
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Management System
Successful development of an SMS is determined by :
 The Commitment
 Competence
 Attitudes and Motivation of individuals at all levels
 Company experience and traditions
 POSH approach to successful implementation management systems
 P-Positiveness, O-Openness, S-Simplicity, H-Honesty

Pitfalls :
 Lack of systematic approach
 Unclear definitions of terms and expressions
 Inadequate communication ship – shore
 Misunderstood ownership

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Management System
Comments from users, auditors and experts

 Safety in shipping is on the wrong track


 Potential of the ISM Code is not utilized
 Behavioural risk management culture not established and understood
 Operational risk management processes not fully implemented
 Inadequate processes for continual improvement in use
 Lack of effective communication ship-shore

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Approach
Keywords

 Systematic approach equals Risk Methodology (ref. ISO 31000:2009)


 Focus on Process orientation
 Identify process owners and operators
 i.e. Department head and those doing the work
 Establish teams and define responsibilities
 Do not treat paragraphs separately
 Build ownership throughout the whole organisation

Remember
The ISM Code is using the word “identify” either directly or indirectly in each and
every clause, hence a certain methodology has to be established and
implemented in order to comply with requirements

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Approach
The steps in Risk management methodology (ISO 31000:2009)
The process of identifying, analysing, evaluating and controlling risks

Management system

Establish the context What is the problem? (Activity and Tasks)


Communicate and consult

Monitor and review


Identify What can go wrong? (Hazards)
How likely is it?
Analyse
How bad would it be? (What do we accept)
Assess What should we do? (Controls ?)

Control How do we do it? (Residual Risk)

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Approach
Process Orientation
Any potential incident is connected to something that is being carried out
and

Something that you do is ; )


r ation
 A Process involving a number of activities and tasks e
Op
ess=
 An Operation (shipboard and/or onshore) oc
(Pr

Critical issues in
relation to
quality, safety,
environment
and health etc.

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Approach
Process Orientation
Process
ns)
ti o
era
Op
d
oar
b
hip
Activity
eyS
K
C Tasks es=
s s In order to implement sufficient
oce
r control over time, “all” processes
C
a lp
ir tic including activities and tasks
C
.g should be identified (mapped)
(e
Task
Critical task

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Overview
IMO A.741 (18)
International Management Code for the Safe Operation of Ships and Pollution
Prevention

International Safety Management (ISM) Code


1. General
2. Safety and environmental protection policy
3. Company responsibilities and authority
4. Designated person(s)
5. Master’s responsibility and authority
6. Resources and personnel
7. Shipboard operations
8. Emergency preparedness
9. Reports and analysis of non-conformities, accidents and hazardous occurrences
10. Maintenance of the ship and equipment
11. Documentation
12. Company verification, review and evaluation
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Overview
IMO A.741 (18)
International Management Code for the Safe Operation of Ships and Pollution Prevention

International Safety Management (ISM) Code Cont.

PART B – Certification and verification

13. Certification and periodical verification


14. Interim certification
15. Verification
16. Forms of certificates

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Overview
IMO A.741 (18)
International Management Code for the Safe Operation of Ships and Pollution Prevention

International Safety Management (ISM) Code Cont.

Guidelines
 MSC-MEPC.7/Circ.5, 19 October 2007
- GUIDELINES FOR THE OPERATIONAL IMPLEMENTATION OF THE INTERNATIONAL SAFETY
MANAGEMENT (ISM) CODE BY COMPANIES

 MSC-MEPC.7/Circ.6, 19 October 2007


- GUIDANCE ON THE QUALIFICATIONS, TRAINING AND EXPERIENCE NECESSARY FOR
UNDERTAKING THE ROLE OF THE DESIGNATED PERSON UNDER THE PROVISIONS OF THE
INTERNATIONAL SAFETY MANAGEMENT (ISM) CODE

 MSC-MEPC.7/Circ.7, 10 October 2008


- GUIDANCE ON NEAR-MISS REPORTING

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Overview

= + + +….

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Preamble

 The code is based on general principles and objectives because:

 No two shipping companies are the same


 Ship operate under a wide range of different conditions

The code is expressed in broad terms for a widespread


application

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Preamble

The cornerstone of good Safety


Management is:

COMMITMENT FROM THE TOP

- Both ashore and onboard -

In matters of safety and pollution prevention it is the commitment, competence, attitudes and motivation
of individuals at all levels that determines the end result.

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Definitions ISM Code 1.1

Company
The Owner of the ship or any other organization or person such as the Manager, who has assumed
the responsibility for operation of the ship from the Shipowner and who on assuming such
responsibility has agreed to take over all the duties and responsibility imposed by the Code.
Major non-conformity
An identifiable deviation that poses a serious threat to the safety of personnel or the ship or a
serious risk to the environment that requires immediate corrective action and includes the lack of
effective and systematic implementation of a requirement of this Code.

Minor Non-conformity
An observed situation where objective evidence indicates the non-fulfilment of a specified
requirement.

Observation
A statement of fact made during a safety management audit and substantiated by objective
evidence.

Objective evidence
Quantitative or qualitative information, records or statements of fact pertaining to safety or to the
existence and implementation of an safety management system element, which is based on
observation, measurement or test and which can be verified.
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Definitions ISM Code 1.1
Incident
Unwanted event which includes non conformity, near accident and/or accident

Near accident / Hazardous situation


An undesired event which, under slightly different circumstances, could have resulted in harm to people, damage to
property or loss to process”

Preventive action (Ref. ISO 9000:2005)


Action to eliminate the cause of a potential nonconformity or other undesirable potential
situation
NOTE 1 There can be more than one cause for a potential nonconformity.
NOTE 2 Preventive action is taken to prevent occurrence whereas corrective action is taken
to prevent recurrence.

Corrective action (Ref. ISO 9000:2005)


Action to eliminate the cause of a detected nonconformity or other undesirable situation
NOTE 1 There can be more than one cause for a nonconformity.
NOTE 2 Corrective action is taken to prevent recurrence whereas preventive action is taken
to prevent occurrence.
NOTE 3 There is a distinction between correction and corrective action.

Correction (Ref. ISO 9000:2005)


Action to eliminate a detected nonconformity
NOTE 1 A correction can be made in conjunction with a corrective action.

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Definitions ISM Code 1.1

Risk management (ISO 31000:2009)


Coordinated activities to direct and control an organization with regard to risk

Risk assessment (ISO 31000:2009)


Overall process of risk identification, risk analysis and risk evaluation

Risk identification (ISO 31000:2009)


Process of finding, recognizing and describing risks

Risk analysis (ISO 31000:2009)


Process to comprehend the nature of risk and to determine the level of risk
NOTE 1 Risk analysis provides the basis for risk evaluation and decisions about risk
treatment.
NOTE 2 Risk analysis includes risk estimation.

Risk evaluation (ISO 31000:2009)


Process of comparing the results of risk analysis with risk criteria to determine
whether the risk and/or its magnitude is acceptable or tolerable
NOTE Risk evaluation assists in the decision about risk treatment.

Risk treatment (ISO 31000:2009)


Process to modify risk

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Objectives ISM Code 1.2

Safety management objectives of the Company should, inter alia :


1.2.2.1 Safe practices in ship operation and a safe working environment
1.2.2.2 Assess all identified risks to its ships, personnel and the environment and establish
appropriate safeguards
1.2.2.3 Continual improvement of safety management skills

The SMS should ensure:


1.2.3.1 Compliance with mandatory rules and regulations
1.2.3.2 That applicable codes, guidelines, etc, are taken into account

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Objectives ISM Code 1.2

RISK ASSESSMENT :
ISM-CODE, 1.2.2.2;
Assess all identified risks to its ships, personnel and the environment and
establish appropriate safeguards

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Objectives ISM Code 1.2

There is a formal requirement to assess the risks to


ships, personnel and the environment arising from
their shipboard operations.

Following questions may be raised :

• How should companies respond and what should


they do to demonstrate compliance?

• How should auditors interpret the new requirement


and what evidence should they look for to satisfy
themselves that companies have addressed it
adequately?

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Objectives ISM Code 1.2
Safety vs Risk
 Risk is the relationship between the probability for an accident to occur and the
estimated consequence of the accident
 If risk was not involved in ship operations, we would not have to consider safety.
The degree of risk is therefore an important parameter for establishing the level of
safety investments
 The shipping industry will never become a 100% safe industry, and the costs related
to decreasing the risk of a certain accident sometimes exceeds the costs that the
accident would result in. In any operational setting where the parameter for success
is profit, it is necessary to prioritize which safety initiatives is beneficial to invest in

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Objectives ISM Code 1.2

Case 1
 We often hear the term “acceptable risk”. What does it mean and how do we
determine the line between acceptable and unacceptable risk?

Control
y
tc
rup
nk Hazard
Ba

Minor Injury
Accident

10 min. Buzz group


Minor Injury

Disaster

Time

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Functional Requirements ISM Code 1.4

The ISM Code requires that Companies establish safety objectives as


described in section 1.2 of the ISM Code, and in addition that Companies
develop, implement and maintain a safety management system (SMS) which
includes functional requirements as listed in section 1.4 of the ISM Code.

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Functional Requirements ISM Code 1.4

 Policy (ISM 2)
 Instructions and procedures (ISM 6,7,10,11)
 Defined levels of authority and communication (ISM 3,4,5)
 Accident/incident reporting (ISM 9)
 Be prepared for emergency situations (ISM 8)
 Internal audits/management reviews (ISM 5, 12)

The Company should consider the outcome of internal audits, internal SMS
reviews and analysis of non-conformities, accidents and hazardous
occurrences to enhance the effectiveness of operations and procedures
within their SMS.

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Safety and Environmental Protection Policy ISM Code 2

2.1 The Company should establish a safety and environmental protection


policy which describes how the objectives, given in paragraph 1.2, will
be achieved.

2.2 The Company should ensure that the policy is implemented and
maintained at all levels of the organization both ship based as well as
shore based.

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Safety and Environmental Protection Policy ISM Code 2

How should the following be achieved :

 Safe practices in ship operation and a safe working environment


 Assess all identified risks to its ships, personnel and the environment and
establish appropriate safeguards
 Continual improvement of safety management skills
 Compliance with mandatory rules and regulations
 That applicable codes, guidelines, etc, are taken into account

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Safety and Environmental Protection Policy ISM Code 2

Example: Policy
It is the policy of “Safe Vessels Ltd” to recognize the very high priority it must direct to the safe operation and safe working
conditions and conservation, protection of the environment in line with the required standards of the vessel’s classification
society’s rules and regulations, as well as to the requirements of the applicable flag state requirements and all
international marine industrial and legislation requirements.

To the best of their practical ability the company will ensure following:
• Recognize its responsibilities and concern itself with both long and short-term effects of its operations on safety and on the
environment.
• Ensure that priority is also given to prevent the pollution of the marine environment
• Place high priority on the safety of the personnel, the vessel and cargo.
• Have on board all its vessels the company’s drug and alcohol policy which is based on the Administration’s guidelines &
requirements.
• Identify and provide adequate resources and training opportunities.
• Implement immediate response to and appropriate disclosure of all environmental and safety incidents by maintaining
emergency response capability in all operations.
• Communicate company goals and seek employees support for programs, policies and procedures in an endeavor to
ensure that all employees fully aware of the impact of their activities on safety and environment protection.
• That the effectiveness of the policy will be monitored through inspections and audits and that recommendation will be acted
upon, where appropriate.

The management of Safe Vessels Ltd are committed to safety of the crew and ship and protecting and safeguarding the
environment .
The Company expects the full co-operation and commitment of all employees towards sustaining the highest possible
standards of safety and environment protection.

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Safety and Environmental Protection Policy ISM Code 2

Case 2
Please evaluate the policy….

Would you consider this policy to be a well formulated policy - in line with ISM Code
requirements?

If Yes – why?
If No – why not?

15 min. Buzz group

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Company Responsibilities and Authority ISM Code 3.1

Company (ISM Code 1.1.2)


The Owner of the ship or any other organization or person such as the
Manager, who has assumed
the responsibility for operation of the ship from the Shipowner and who
on assuming such
responsibility has agreed to take over all the duties and responsibility
imposed by the Code.

ISM Code 3.1


If the entity who is responsible for the operation
of the ship is other than the owner, the owner
must report the full name and details of such
entity to the Administration.

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Company Responsibilities and Authority ISM Code 3.2

Company responsibility

 The Company should define and document the responsibility,


authority and interrelation of all personnel who manage,
perform and verify work relating to and affecting safety and
pollution prevention.

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Company Responsibilities and Authority ISM Code 3.2

Line of Command
Organisazational structure (example) Line of Communication
MD
DP Staff
(HSSEQ Manager)

Technical Shore
Dept. Personnel Insurance Admin Chartering
Supt. Maritime
Personnel
Purchasing

Master
Safety Officer
Admin Officer

Deck. Dept. Eng. Dept.. Catering Dept.


Chief officer Chief eng. Chief Cook
Deck officers Engineers
Pumpman Electrician Cook
Bosun Fitter Messmen
Deck crew Eng. crew

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Company Responsibilities and Authority ISM Code 3.2

A = Action
Interrelation Matrix example B = For info & follow-up
C = Info only
HSEQ, SUP etc. = Departments & responsible person F = Filing

EXTERNAL REPORTS TM SUP OM CM HRM IN HSEQ MD


Class Reports B A,F B

Flag State Reports B B A,F C C

Port State Reports B B A,F C C

Charter Inspections B B B,F A


C
Reports

VESSEL’S TM SUP OM CM HRM IN HSEQ MD


OPERATION

Departure E-mail C B C A,F C

Voyage 169 E-mail C B A,F

Arrival 167 E-mail C B C A,F C

Incident/Accident A B C C,B C BF C
Rep.
Master’s Review A B C BF

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Company Responsibilities and Authority ISM Code 3.2

Why do we need written Job Descriptions and Procedures?


1. Unification of and re-productivity in performance.
2. Establishment of quality standards, specifications and tolerances. (Acceptance criteria).
3. Written standards and procedures are necessary to IMPROVE performance.
4. In order to preserve and record company knowledge, qualifications and experience.
5. Written procedures, instructions and checklists are the basis for training of new employees.
6. Efficient and prompt task performance - no delays in decision making.
7. Ensure tasks are assigned to qualified personnel

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Company Responsibilities and Authority ISM Code 3.3

 The Company is responsible for ensuring that adequate resources


and shore based support are provided to enable the designated
person or persons to carry out their functions.

Resources
Tasks

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Designated Person ISM Code 4

To ensure the safe operation of each ship and to provide a link between the
company and those on board, every company, as appropriate, should designate a
person or persons ashore having direct access to the highest level of management.

The responsibility and authority of the designated person or persons should include
monitoring the safety and pollution prevention aspects of the operation of each ship
and to ensure that adequate resources and shore based support are applied, as
required.

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Designated Person ISM Code 4

A key role, whose influence and responsibilities should significantly affect the
development and implementation of a safety culture within the Company.

Case 3

 What qualifications, training and experience should the Designated Person Ashore
have ?

5 min. Buzz group

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Designated Person ISM Code 4

Verify and monitor :


 All safety and pollution prevention activities in the operation of each ship including
at least :
 Communication and implementation of the safety and environmental
protection policy
 Evaluation and review of the effectiveness of the safety management system
 Reporting and analysis of incidents
 Organizing and monitoring of internal audits
 Appropriate revisions to the SMS
 Ensuring that adequate resources and shore-based support are provided
 Personnel, material, training, responsibility & authority, reporting of
incidents to highest level of management

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Designated Person ISM Code 4

Organizational structure (DP’s role) Line of Command


Line of Communication
MD
DP Staff
(HSSEQ Manager)

Technical Shore
Dept. Personnel Insurance Admin Chartering
Supt. Maritime
Personnel
Purchasing

Master
Safety Officer
Admin Officer

Deck. Dept. Eng. Dept.. Catering Dept.


Chief officer Chief eng. Chief Cook
Deck officers Engineers
Pumpman Electrician Cook
Bosun Fitter Messmen
Deck crew Eng. crew

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Master Responsibility and Authority ISM Code 5.1

The Company should clearly define and document the


master's responsibility with regard to:

5.1.1 Implementing the safety and environmental


protection policy of the Company
5.1.2 Motivating the crew in the observation of that
policy
5.1.3 Issuing appropriate orders and instructions in a
clear and simple manner
5.1.4 Verifying that specified requirements are
observed
5.1.5 Periodically reviewing the SMS and reporting its
deficiencies to the shore based management.

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Master Responsibility and Authority ISM Code 5.1

What kind of leadership do we need?

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Master Responsibility and Authority ISM Code 5.1.4

Verification

 Verification is to confirm that people work in accordance with the SMS.


 By signature, inspection, examination or internal audit (to ensure compliance with
requirements)

 Inspection carried out by third party who has not been a part of the
activity
 “to check or determine correctness or truth by investigation, reference
etc” (Collings English Dictionary)

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Master Responsibility and Authority ISM Code 5.1.4

Case 4

Please give 5 examples of what the Master should verify

5 min Buzz group

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Master Responsibility and Authority ISM Code 5.1.4

Verification examples :
 Rest hours
 Voyage Plans
 Stability and Strength Calculations
 Chart Corrections
 Work Permits
 Log books
 Employee Qualifications
 Maintenance Status
 Reports
 Physical inspections
 Adherence to drug and alcohol policy
 Adherance to safety and environmental policy

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Master Responsibility and Authority ISM Code 5.1.5

Master’s Review (MR)

The Master is responsible for periodically reviewing the SMS with his
officers (and crew) with the view to consider the need for
improvements.
 A formal MR-plan to be prepared
 MR shall cover all aspects of the SMS
 Non Conformities, suggestions for
improvements and conclusions are to be
reported to the company
 Copy of MR always to be filed onboard
 MR shall be carried out at least anually

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Master Responsibility and Authority ISM Code 5.1.5

Master’s Review (example)

The Review should focus on following aspects :


 Is the structure of SMS relevant and good enough?
(Documentation, Procedures, Reporting format, Instructions, Duty Plans, Forms
and Checklist, etc.)
 Is the SMS adapted to the ship, to her systems, trade, and equipment?
 Is the content of the System up to date, including latest industry experience?
 Has the onboard Safety Management System weaknesses revealed by practical
operational use.
 Is the support, including level of communication - administrative and
professional – given by the shore organisation satisfactory?
 Is the SMS suitable to achieve the objectives defined in the ISM Code 1.2

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Master Responsibility and Authority ISM Code 5.1.5

Master’s Review (example)

Steps and phases :


 Ongoing Master and his officers prepare a written MR-Plan at
the first shipboard management meeting, covering the
master’s period.

 The plan should cover: What to review, when and by whom


(The review shall cover professional issues, all officers should
take part).

 Distribute the review tasks over the Masters period.


Concentrate on the most critical areas. The review shall
eventually cover the complete system over a period decided
by the Company. (6 months–1 year)
Keyword
 Prepare the MR report at the end of the Master’s period and
send it to the company. A Copy of the plan and report to be
handed over to relieving Master.
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Master Responsibility and Authority ISM Code 5.2

The master has the Overriding Authority and the Responsibility to


make decisions with respect to safety and pollution prevention and
to request the Company’s assistance as may be necessary.

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Resources and personnel ISM Code 6.1

The Company should ensure that the master is:

6.1.1 properly qualified for command;


- Valid certificates
- Courses
- Experience with ship type
- Management skills
6.1.2 fully conversant with the Company’s safety management system;
- ISM Code knowledge
- Training given
- Risk knowledge
6.1.3 given the necessary support so that the master’s duties can be safely
performed.

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Resources and personnel ISM Code 6.2

The Company should ensure that each ship is manned with qualified, certificated
and medically fit seafarers in accordance with national and international
requirements.

Recruitment of ship’s personnel:

 Specify manning requirements


 Specify qualifications and experience requirements for all positions
 Crew medically fit

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Resources and personnel ISM Code 6.3

The Company should establish procedures to ensure that new personnel and
personnel transferred to new assignments related to safety and protection of
the environment are given proper familiarization with their duties. Instructions
which are essential to be provided prior to sailing should be identified,
documented and given.

C = (K + S) x A

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Resources and personnel ISM Code 6.3

Familiarisation

Instructions essential to be provided prior to sailing and within 24 hours


- Safety aspects
- Duties in emergency situations
Focus on methodology
Familiarisation with duties according to program
- Bridge navigational equipment and procedures
- Engine-room technical systems and procedures
- Cadet learning program including assessment
- Change of command
- Hand-over notes
- Overlap

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Resources and personnel ISM Code 6.4

The Company should ensure that all personnel involved in the


Company's SMS have an adequate understanding of relevant rules,
regulations, codes and guidelines.

e.g.
ISM Code
ISPS Code
MARPOL
STCW
SOLAS
COLREG
OPA90
ILO
Etc.

Updated ship’s library with index!


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Resources and personnel ISM Code 6.5

The Company should establish and maintain procedures for identifying


any training which may be required in support of the SMS and ensure that
such training is provided for all personnel concerned.

Focus on methodology
Risk Matrix
Tools: Consequence
1 2 3 4 5

 Risk Assessment Frequency Slight Minor Medium Major Extreme

 Work performance monitoring and evaluation 5 Very High 5 10 15 20 25

 Plan dialogue 4 High 4 8 12 16 20

 STCW requirements (record keeping) 3 Moderate 3 6 9 12 15

 Internal audits
2 Low 2 4 6 8 10

1 Very Low 1 2 3 4 5

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Resources and personnel ISM Code 6.6 & 6.7

6.6 The Company should establish “I was sure I had it under


procedures by which the ship's personnel control, so I didn’t ask
receive relevant information on the SMS anyone for help or input”
in a working language or languages
understood by them.

6.7 The Company should ensure that the


ship's personnel are able to
communicate effectively in the execution
of their duties related to the SMS.

Nobody is perfect –
Keyword : Situation awareness ask for help!
The goal is to match the reality of the situation
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Resources and personnel ISM Code 6.6 & 6.7

Anger

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Resources and personnel ISM Code 6.6 & 6.7

Timeliness

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Resources and personnel ISM Code 6.6 & 6.7

In a restaurant

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Resources and personnel ISM Code 6.6 & 6.7

Problems

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Resources and personnel ISM Code 6.6 & 6.7

The Top management

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Shipboard Operations ISM Code 7

The Company should establish


procedures, plans and instructions,
including checklists as appropriate, Focus on methodology
for key shipboard operations
concerning the safety of the
personnel, ship and protection of the
environment.

The various tasks should be defined


and assigned to qualified personnel.

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Shipboard Operations ISM Code 7

Case 5

What is a Key Shipboard Operation?

10 min Buzz group

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Shipboard Operations ISM Code 7

Examples Key Shipboard Operations


- Chart correction - Maintenance
- Passage planning - Use of makers manuals
- Standing orders - Calibration of measuring equipment
- Internal/external communication - Use of fire-fighting equipment
- Anchoring / mooring - Use of Inert gas system and equipment
- Stability calculations - Calibration of Bridge equipment
- Starting main engine - Calibration of radio equipment
- Testing manoeuvring equipment - Use of emergency generator
- Engine-room/Bridge communication - Cleaning of ventilation system in galley
- Cargo operations - Hot work
- Cargo securing - Cold work
- Cleaning of tanks/holds - Entry enclosed space
- Check of atmosphere - Watertight integrity
- Bunkering - Safety systems
- Transfer of liquid - Garbage handling
- Ballasting / Deballasting - Working at heights
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Shipboard Operations ISM Code 7

Basis
 Lack of operational risk assessment equals lack of compliance
 Procedures and checklists are sets of controls
 The need for controls are determined by the hazard and risk involved

However :
Controls are more than procedures and checklists, e.g
 Qualifications
 Familiarisation
 Training
 Drills & Exercises
 Equipment
 PPE
 Verification
 Maintenance
 Rules and Regulations
 Codes and Guidelines
 etc….

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Shipboard Operations ISM Code 7

Drucker: Peters: Peter

“If you can’t measure it, “What gets measured gets


Thomas J.

you can’t manage it.” done.”

Bird:
“Management will usually “Performance
Frank E.

Petersen:
Dan

attach an increased measurement and


dimension of importance motivation are almost
of anything that is synonymous.”
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Shipboard Operations ISM Code 7

Companies are expected to provide evidence that shipboard operational


procedures are based on risk assessment.

Regardless of how risk assessments are conducted .


 Companies must ensure a systematic examination of operations
 Identified where things may go wrong
 Adequate controls has been developed and implemented
 Safety of personnel and the environment has been included

Specific flag state requirements may apply

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Emergency Preparedness ISM Code 8

8.1 The Company should identify


potential emergency shipboard
situations, and establish procedures to
respond to them.
8.2 The Company should establish
programmes for drills and exercises
to prepare for emergency actions.
8.3 The SMS should provide for
measures ensuring that the
Company's organization can
respond at any time to hazards,
accidents and emergency situations
involving its ships.

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Emergency Preparedness ISM Code 8

Identify potential emergencies


 Systematic approach (e.g. risk methodology)
 Flag state requirements may apply
Establish controls in order to respond
 Drills & Exercises
 Programmes to be established
 Any other mean that may reduce or stop the development of the consequence
Contingency plans including procedures and checklists ship / shore :
 Communication centre
 Emergency organisation
 Emergency preparedness (24 hour)
 Reporting and notification requirements
(Media, next of kin, authorities, external Assistance, etc.)
 Alert levels
 Records

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Emergency Preparedness ISM Code 8

Examples Emergency situations :


Fire (sea, port) Towing/assistance from other vessels
Collision Main engine failure/breakdown
Explosion Search and rescue actions
Grounding Pirates
Abandon ship Political refugees
Rescue actions in tanks/holds Threat of sabotage
Illness/epidemics Hijacking
Death Call/stay in area of conflict
Acute first aid Stowaways
Extreme weather conditions Loss of Bridge control
Port of refuge Steering failure
Man overboard

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Emergency Preparedness ISM Code 8

Flag state minimum requirements ; Example Cyprus :

The emergency preparedness plans shall, at least, address the emergency


scenarios indicated below.
1. Steering gear failure;
2. Fire;
3. Abandoning ship;
4. Structural failure, including failure of hull openings above the loaded waterline;
5. Failure of the main propulsion machinery;
6. Main and emergency electrical power failure;
7. Collision;
8. Grounding and stranding;
9. Shifting of cargo; where applicable
10. Flooding;
11. Man overboard;
12. Search and rescue operations,
13. Serious injury (including rescue from enclosed spaces and helicopter
operations for transfer of the injured crew member);
14. Operational Spills;
15. Spills resulting from casualties.

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Emergency Preparedness ISM Code 8

Example Environmental issues


Exhaust gases from
engines and Volatile gases
incineration of waist Freon/Halon
Evaporation
of cargo

Noise and waves

Bilge water, Antifouling


Sewage & Oil pollution (from eng. spaces) Loss of cargo Tank cleaning
garbage Ballastwater management

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Control the scene


9.1 The SMS should include
procedures ensuring that non-
conformities, accidents and Allocate resources
hazardous situations are reported
to the Company, investigated and Evidence Collection
analyzed with the objective of
improving safety and pollution
prevention. Systemizing facts

9.2 The Company should establish Analyse causes


procedures for the implementation
of corrective action, including Yes
No Need for more
measures intended to prevent
recurrence. information?

Findings and Report

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Incidents do not happen – they are caused

Controls Victims

HAZARD
ENERGY

Direct Causes of incidents are acts or conditions which contribute to the incident
Basic Causes of incidents are Personal or Job factors which contribute to Direct
Causes

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

IACS Corrective action process


Identify the problem

Close
Establish the cause

Effective Ineffective
Propose solutions

Analysis
Evaluate effectiveness
Evaluation

Implement solution Accept Reject


one all

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Non Conformity includes


Breakdown of machinery and/or equipment
Deficiency disclosed during vetting, port state control and/or flag state
inspection
Condition of Class (CC) and/or Condition of Athority (CA) disclosed by
Recognised Organisations (Class Societies)
Deficiency disclosed during internal, external and/or 3rd party audit
Deficiency (Defects) disclosed during internal (e.g technical) inspection
Deficiency disclosed by any other inspection regime
Corrective maintenance
Incorrect or lack of use of existing procedures
Inadequate procedures and/or instructions

Near Accident / Hazardous situation


Ref. MSC-MEPC.7/Circ.7, 10 October 2008
GUIDANCE ON NEAR-MISS REPORTING

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Loss is often associated with substantial damage, however :


 Small damages
 Small Hull repairs
 Small Machinery breakdowns
 Container damages
 Cargo damages
 Personal injuries
 Small Oil spills

….counts for more than the substantial damages

The day to day losses can very often be avoided

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Accident Cost Iceberg

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Relevant investigation techniques

The loss potential (Risk) inherent an incident


give input to the degree of investigation that
has to be carried out
• Different investigation techniques may be
used depending on the risk involved

Example of techniques :
 Fishbone (why-How)
 Loss Causation
 Energy Damage
 Cause – Effect
 Time – Sequence
 Event tree / Fault tree
 FMEA / FMECA
 HAZOP

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Loss Causation Model and Analysis


Lack of Basic Immediate Loss/
Manageme Causes Causes Incident Waste
nt
Control

Unclear People
Policy
Personal Acts
Inadequate Factors
Undesired Property
Management
Systems event that
could/does
Sub. lead to a Loss
Standard Job Factors Ship
Requirements Environment
Conditions
Inadequate
Improvement
Process Ship/Cargo

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Loss Causation Model and Analysis example


How it happened

Lack of Basic Accident/ Loss


Control Cause Immediate Incident
Cause

Lack of
Inadequate knowledge,
motivation Outdated chart Grounding Offhire
company
policy / or training
standard for
bridge
procedures No
procedure
for updating
charts

Why it happened

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Reporting and handling of non conformities


 Ideal
 Each and every non conformity as defined is being reported to the company using one common improvement system
 Investigation in order to identify contributing factors (basic causes) is carried out in co-operation with the vessel
 Relevant corrective action decided together with the vessel and those involved
 Follow-up and verification of effectiveness carried out together with vessel prior to closing of non conformity
 Experience transfer to relevant parties (other vessels, class, authorities)
 Adequate procedures describing use of relevant investigation techniques
 Adequate tool implemented to produce trends and statistical data in order to ensure continual improvement

 Responsibilities
 Owner of the operation (activity) involved in the non conformity
 HSEQ to ensure formalities

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Reporting and handling of non conformities

 Actual
 Inadequate procedures in the SMS
 Non conformities disclosed by the vessel reported to a certain extent
 Lack of reporting of non conformities disclosed during vetting, psc, class surveys, internal technical inspection etc.
 Lack of proper investigation
 Lack of investigation and procedures including relevant techniques (or models)
 Lack of communication with vessel involved
 Insufficient experience transfer
 Non conformities closed without completing the process of analysis as required

 Responsibilities
 HSEQ department

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Case 6
Please identify the problem in the following case and determine the Basic causes and corrective
action needed using the ISM requirements, Loss Causation model and IACS Corrective action
process.

M/V “Landlubber” is under way from Brevik to Dublin. It has chosen the inland narrows on the west
coast of Scotland. The Chief Officer is alone on duty on the bridge. Auto-pilot is switched on. All
way-points have been fed into the computer but the Chief Officer has switched off the way-point
alarm, due to the “annoying noice”. He is currently working on his computer in the chart room, when
he notices a sharp sound. The vessel suddenly comes to an abrupt halt. The Master arrives on the
bridge within seconds and asks what has happened. The Chief Officer shrugs his shoulders and
claims that they probably have run aground due to GPS malfunction.
20 min Buzz group.

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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Direct Causes

Examples : Substandard ACTS Examples : Substandard Conditions


 Failure to follow rules and regulations  Outdated charts and publications

 Failure to use PPE properly  Bad sea- or weather conditions

 Incorrect navigation or ship handling  Wrong or defect PPE

 Operationg (Manoeuvering) at improper  Defect tools, equipment or machinery


speed  Poor quality of bunker and lub. Oil
 Failure to follow repair/ maintenance  Fire and explosion hazards
instructions
 Poor hygiene and poor housekeeping
 Omproper lifting, handling and storage
 Insufficient ventilation
 Under the influence of Alcohol and/ or
drugs  Inadequate port and/ or berthing facilities

 Inoperative safety devices  Wrong cargo handling and security


 Inadequate tank / hold cleaning

Ref Mscat
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Reports and Analysis of Non-Conformities, Accidents and Hazardous
Occurrences ISM Code 9

Basic Causes

Examples : Personal Factors Examples : Job Factors


 Inadequate physical capability  Lacking leadership and/ or
verification
 Inadequate mental capability
 Unsatisfactory engineering
 Physical or mental stress
 Unsatisfactory purchasing
 Lack of knowledge
 Lack of maintenance
 Lack of skill(s)
 Unsuitable tools and equipment
 Lack of motivation
 Inadequate work standards
 Excessive wear and tear
 Abuse or misuse

Ref Mscat
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Maintenance of the Ship and Equipment ISM Code 10

10.1 The Company should establish procedures to ensure that the


ship is maintained in conformity with the provisions of the
relevant rules and regulations and with any additional
requirements which may be established by the Company.
10.2 In meeting these requirements the Company should ensure
that:
.1 inspections are held at appropriate intervals;
.2 any non-conformity is reported with its possible cause, if
known;
.3 appropriate corrective action is taken; and
.4 records of these activities are maintained.
10.3 The Company should identify equipment and technical systems
the sudden operational failure of which may result in hazardous
situations. The SMS should provide for specific measures
aimed at promoting the reliability of such equipment or
systems. These measures should include the regular testing of
stand-by arrangements and equipment or technical systems
that are not in continuous use.
10.4 The inspections mentioned in 10.2 as well as the
measures referred to in 10.3 should be integrated in the
ship's operational maintenance routine.

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Maintenance of the Ship and Equipment ISM Code 10

Tool for follow up of maintenance (PMS / IPS)


Identify Maintenance requirements
 Systematic approach (e.g. risk methodology)
 Class rules apply
 Flag state requirements may apply
Establish controls
 Technical Inspections by shore personnel
 Maintenance intervals
 Spare parts
 Instructions (incl. makers)
 Record history
 Promote reliability
 Testing of Stand by equipment
 Critical Spare parts
Ensure Continuous Improvement
 Report and investigate non conformities
 Build up statistics
 Produce trends
 Establish programmes

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Maintenance of the Ship and Equipment ISM Code 10

Case 7

 Based on your knowledge, please identify at least 3


items which may be considered critical

 Please explain why you consider these items to be


critical.

10 min. Buzz group.

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Maintenance of the Ship and Equipment ISM Code 10

Flag state minimum requirements ; Example Cyprus :

ISM 10.2 ISM 10.3


The Company, as a minimum should establish A Company should identify, on each ship, the actual
preventive maintenance procedures equipment or systems which
for at least the following: may result in hazardous situations (Critical Equipment).
Hull and superstructure steel work As a minimum the list should
Safety, damage control, fire-fighting, life-saving include the following equipment:
and pollution combating and control equipment
Communications equipment Steering Gear;
Navigational equipment Emergency Fire Pump
Steering gear Oily Water Separator
Main propulsion machinery and auxiliary Navigational Equipment
machinery Communication Equipment
Anchoring and mooring equipment Life Boat Engine
Smoke, gas and heat detection equipment Emergency Generator or Batteries
Bilge and ballast pumping systems Fixed Fire Fighting System
Pipelines and valves
Oily water separation system
Cargo loading and discharging equipment
Waste disposal and sewage systems

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Documentation ISM Code 11

11.1 The Company should establish and


maintain procedures to control all
documents and data which are relevant to
the SMS.
11.2 The Company should ensure that:
.1 valid documents are available at all
relevant locations;
.2 changes to documents are reviewed
and approved by authorized personnel; and
.3 obsolete documents are promptly
removed.
11.3 The documents used to describe and
implement the SMS may be referred to as
the "Safety Management Manual".
Documentation should be kept in a form that
the Company considers most effective. Each
ship should carry on board all documentation
relevant to that ship.

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Documentation ISM Code 11

 Develop procedures to control all documents and data relevant to SMS


 Documentaion may be electronic

 Ensure that obsolete documents are promptly removed


 Revisions are to be prepared and approved by authorised personnel
 Establish a master list to identify the holder / locations of all documentation such as:
 Mandatory rules and regulations
 Class rules and class documentation
 Drawings
 Company’s (vessel’s) SMS, incl. Check lists, procedures and instructions
 Ship circulars
 Charts
 Other…

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Company Verification, Review and Evaluation ISM Code 12

12.1 The Company should carry out internal safety audits on


board and ashore at intervals not exceeding twelve months
to verify whether safety and pollution-prevention activities
comply with the safety management system. In exceptional
circumstances, this interval may be exceeded by not more
than three months.
12.2 The Company should periodically evaluate the
effectiveness of the SMS in accordance with procedures
established by the Company.
12.3 The audits and possible corrective actions should be
carried out in accordance with documented procedures.
12.4 Personnel carrying out audits should be independent of the
areas being audited unless this is impracticable due to the
size and the nature of the Company.
12.5 The results of the audits and reviews should be brought to
the attention of all personnel having responsibility in the
area involved.
12.6 The management personnel responsible for the area
involved should take timely corrective action on deficiencies
found.

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Company Verification, Review and Evaluation ISM Code 12

Audit definition
An SMS audit is a systematic and independent examination to
determine whether :
 Safety and pollution activities and related results comply with planned
arrangements
 These arrangements are implemented effectively and are suitable to
achieve the objectives.

Internal Audit
 The company should carry out internal safety audits every twelve month to
verify whether safety and pollution prevention activities comply with the SMS
 There shall be not less than five internal audits of ship and office during the five year
validity of certification
 Some flags have published special requirements (e.g. Bahamas). The Company is
responsible for identifying and complying with flag state requirements
 Corrective action according to documented procedures
 Timely corrective action taken by personnel responsible for area involved

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Company Verification, Review and Evaluation ISM Code 12

Audit Procedure
 Audit plan for office and fleet
 Verification through interviews, record check, checking ship
conditions and working practises
Reporting and follow-up by personnel responsible for the area
involved

Management Review
 Formal evaluation by the top management of the status and adequacy
of the SMS. (Anually)
 Shall support companies’ efforts in achieving the general safety
management objectives as defined in section 1.2.2
 Is the system good enough?
 Is the system updated according to latest knowledge?

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Company Verification, Review and Evaluation ISM Code 12

Management Review Process The following should be evaluated


during the review :
 Who? What? How often?
Company Safety and Environmental Policy
 Course of action based on input Results from Internal audits
 MR minutes Master’s reviews
Incident report analysis and handling
 Distribution to all stake holders Risks assessed
Over all system effectiveness and real?
 Record-keeping
improvement
Change in fleet and trade
Change in industry knowledge and trends
New and/or revised rules, regulations and
guidelines
Port State Control
External parties

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PART B – Certification and verification
IMO A.741 (18)
International Management Code for the Safe Operation of Ships and Pollution Prevention

International Safety Management (ISM) Code Cont.

PART B – Certification and verification

13. Certification and periodical verification


14. Interim certification
15. Verification
16. Forms of certificates

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PART B – Certification and verification ISM Code 13

IMO
Flag states
Setting Standards

ADMINISTRATION

Flag states IACS


Detailed
interpretation

May delegate LR ABS DNV BV etc.

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PART B – Certification and verification ISM Code 13

The Administrations’s Responsibility and Authority

The flag Administration is responsible for verifying


compliance with the requirements of the ISM Code
and issuing the relevant Document of Compliance
(DOC) to companies and Safety Management
Certificates (SMC) to ships

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PART B – Certification and verification ISM Code 13

Recognised Organisations

Administrations may recognise organisations for issuing


DOC and SMS on their behalf

on the basis of

 Resolution A.739(18) “Guidelines for the Authorisation of


Recognised Organisations acting on behalf of
Administrations”

 Resolution A.740(18) “Interim Guidelines to assist flag


States”
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PART B – Certification and verification ISM Code 13

SOLAS Chapter IX reg. 4 Certification

SMC
Ship
Issued by the Flag
Administration or an
Company SMC organisation
Ship
recognised by the Flag
Administration
SMC
Ship
DOC Issued by the Flag
Administration or an
organisation recognised by the
Flag Administration or another
Contracting Government at the
request of the Administration

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Conditions for issuing a DOC

 Objective evidence of 3 months operation

 Objective evidence of 3 months operation onboard at least one ship of each type
operated by the company

 Verification of completed corrective action for all major non-conformities

 Records from internal audits

 Agreement of schedule for corrective actions for other non-conformities

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PART B – Certification and verification ISM Code 13

Audit Plan (DOC)

0 1 2 3 4 5

Initial Audit Renewal Audit

Annual Audit

Additional Audits as required

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PART B – Certification and verification ISM Code 13

Conditions for issuing SMC

Existence of a valid and relevant DOC


Maintenance of valid statutory certificates
Objective evidence of at least 3 months operation
Records from internal audits
Verification of completed corrective action for all major non-conformities
Agreement of schedule for corrective actions for other non-conformities

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PART B – Certification and verification ISM Code 13

Audit Plan (SMC)

0 1 2 3 4 5

Initial Audit Intermediate Renewal Audit


Audit

Additional Audits as required

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PART B – Certification and verification ISM Code 13

Withdrawal of Certificates (DOC og SMC)


Corrective actions are not completed within the agreed schedule
A periodical/intermediate audit is not requested
Amendments to the Code are not taken into account
There is evidence of a major non-conformity

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PART B – Certification and verification ISM Code 14

Interim arrangements
 When change of Flag State or company
 For newly established companies
 When new ship types are added to an existing DOC

Interim DOC Interim SMC


 Document review to be performed  DOC is relevant to that ship

 Company to have plans for implementation  The SMS includes key


elements of the Code, which
 Validity: 12 months have been audited in
connection for DOC
 Master and senior officers
familiar with the SMS
 Plans for internal audit within 3
months
 Validity: 6 months, but may be
extended another 6 months

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Summing up

Did we meet your expectations ?

Thank you for listening

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Safeguarding life, property
and the environment

www.dnv.com

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