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T-1.8.

1_v3

Details of Assessment
Term and Year 1, 2020 Time allowed 7 Weeks
Assessment No 2 Assessment Weighting 70%
Assessment Type Individual Project Plan
Due Date Week No. 7 Room 611
Details of Subject
Qualification BSB51918 Diploma of Leadership and Management
Subject Name Project Management
Details of Unit(s) of competency
Unit Code (s) and
BSBPMG522 Undertake Project Work
Names
Details of Student
Student Name Juerg Mueller
College Academies Australasia Student ID 201939855

Student Declaration: I declare that the work submitted is my


own and has not been copied or plagiarised from any person Student’s
or source. I acknowledge that I understand the requirements Signature: ____________________
to complete the assessment tasks. I am also aware of my
right to appeal. The feedback session schedule and Date: _____/_____/_________
reassessment procedure were explained to me.

Details of Assessor
Assessor’s Name NADIA CHOWDHURY / ALI KAUSER / TASHFIQ CHOWDHURY

Assessment Outcome
Assessment
Competent Not Yet Competent Marks / 70
Result
Feedback to Student
Progressive feedback to students, identifying gaps in competency and comments on positive
improvements:

Assessor Declaration: I declare that I have conducted


a fair, valid, reliable and flexible assessment with this
student. Assessor’s
Signature: ___________________
Student attended the feedback session.
Student did not attend the feedback session. Date: _____/_____/________

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Purpose of the Assessment

The purpose of this assessment is to assess the student in the following Competent Not yet
learning outcomes: (C) Competent
(NYC)
1.1 Access project scope and other relevant documentation
1.2 Define project stakeholders
1.3 Seek clarification from delegating authority of issues related to project and
project parameters
1.4 Identify limits of own responsibility and reporting requirements
1.5 Clarify relationship of project to other projects and to organisation’s objectives
1.6 Determine and access available resources to undertake project
2.1 Develop project plan in line with the project parameters
2.2 Identify and access appropriate project management tools
2.3 Formulate risk management plan for project, including WHS
2.4 Develop and approve project budget
2.5 Consult team members and take views into account in planning the project
2.6 Finalise project plan and gain necessary approvals to commence project
according to documented plan
3.1 Take action to ensure project team members are clear about their
responsibilities and the project requirements
3.2 Provide support for project team members, especially with regard to specific
needs, to ensure that the quality of the expected outcomes of the project and
documented time lines are met
3.3 Establish and maintain required recordkeeping systems throughout the project
3.4 Implement & monitor plans for managing project finances, resources & quality
3.5 Complete and forward project reports as required to stakeholders
3.6 Undertake risk management as required to ensure project outcomes are met
3.7 Achieve project deliverables
4.1 Complete financial recordkeeping associated with project & check for accuracy
4.2 Ensure transition of staff involved in project to new roles or reassignments
4.3 Complete project documentation & necessary sign-offs for concluding projects
5.1 Review project outcomes and processes against the project scope and plan
5.2 Involve team members in the project review
5.3 Document lessons learned from the project within the organisation
Assessment/evidence gathering conditions
Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student
can only achieve competence when all assessment components listed under “Purpose of the assessment”
section are recorded as competent. Your trainer will give you feedback after the completion of each
assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.
Resources required for this Assessment
 Computer with relevant software applications and access to internet
 Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
 This assessment has to be completed In class At home
 The assessment is to be completed according to the instructions given by your assessor.
 Feedback on each task will be provided to enable you to determine how your work could be improved.
You will be provided with feedback on your work within two weeks of the assessment due date. All other
feedback will be provided by the end of the term.
 Should you not answer the questions correctly, you will be given feedback on the results and your gaps
in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be
deemed competent for this unit of competency.
 If you are not sure about any aspects of this assessment, please ask for clarification from assessor.
 Please refer to the College re-assessment for more information (student handbook).

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ASSESSMENT BRIEF AND INSTRUCTIONS

PERFORMANCE OBJECTIVE
Students will demonstrate knowledge and skills required to define project, develop project plan,
administer, monitor and finalise project.

INSTRUCTIONS ON SUBMISSION REQUIREMENTS


± You are required to use the project plan template attached and follow the assessment
structure to develop a project plan for an organisation. You are to follow the exact layout of
the template and complete all the sections of the template for the project plan.
± To complete this project plan, you have two options: 1) you may wish to select the
organisation of your choice (where you may be working), or 2) select the case organisation
scenario mentioned below within this assessment.
± There are no specific word limits on the project plan but you must ensure you complete all
tasks within the template and the assessment structure.

CASE ORGANISATION FOR THE PROJECT (if not using your own organisational project)
Project Organisation: FRONTIER TOURING
Website: https://www.frontiertouring.com (Information partly sourced from Frontier’s website)

Frontier Touring is one of the most respected, long standing, and proactive concert promoters in
Australasia. Formed in 1979, Frontier has had a fundamental role in entertaining Australians and New
Zealanders across three decades. This event management organisation that organises hundreds of
concert projects in Australia is headed by Michael Gudinski. Frontier Touring has developed into one
of the most highly respected touring companies in the Southern Hemisphere and continues to
produce some of the most memorable tours to ever visit "down under". Since forming, Frontier
Touring has toured some of the worlds most established and up and coming artists. Many of the most
successful tours were the result of years of planning and the gradual (or sometimes meteoric)
increase in venue size from tour to tour over the span of an artist's career.

1989 saw a major coup for Frontier Touring with the Frank Sinatra, Sammy Davis Jr. and Liza Minnelli
Ultimate Event shows in Sydney and Melbourne. The shows, which were overwhelmingly well
received in Australia, sadly proved to be Sammy Davis Jr.'s last trip down under, with the performer
passing away the following year. Frontier Touring continued to raise the bar on tours to Australasia
presenting the biggest concerts in the history of Australian rock music with the Guns N' Roses tour at
Eastern Creek, Sydney (71,000) and Calder Park, Melbourne (66,000) in 1993. These events have
been hailed as the best run, organised and most trouble-free concerts ever.

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It was to be less than a year, however, before Frontier was to top this incredible success with
Madonna's Girlie Show Tour - an event that saw the realisation of five years of planning. It was
without doubt the biggest tour Australia had ever seen, with more than 500,000 people attending.

In 2003 Frontier Touring continued to predict trends ahead of the rest. When the name Norah Jones
meant little to anyone, Frontier had her signed and committed to tour Australia. Eight Grammy Awards
later, with sell out shows across Australia and the world, Norah Jones is now one of the most
successful artists this decade, returning in 2005 for a major arena and winery tour. 2005 was another
massive year for Frontier with Rod Stewart, Bryan Adams, Michael Franti, Xzibit, Diana Krall, Ben
Lee, John Legend, Norah Jones, Green Day, Simple Plan, Velvet Revolver, The Dears, Death From
Above 1979, Madeleine Peyroux, Dogs Die In Hot Cars, The Used, Foo Fighters, John Fogerty, Black
Eyed Peas, and many, many more gracing our shores.

2006 proved to be another huge year for Frontier as the company continued to grow and strengthen
its position as Australia and New Zealand's leading concert promoter. James Blunt, Taking Back
Sunday, David Gray, Split Enz, Dashboard Confessional, Arctic Monkeys, The Countdown
Spectacular, Rockstar - Taste Of Chaos 06, The Strokes, and the Foo Fighters at Sydney Opera
House were just a sample of the exciting and diverse talent that toured under the Frontier banner.
Billy Joel, Kylie, AFI, Rise Against, Modest Mouse, Tenacious D, Madeleine Peyroux, Lionel Richie,
Tim Finn, The Killers, Crowded House, Arctic Monkeys, Christina Augilera, Kaiser Chiefs, Snow Patrol
and many more headed to Australia in 2007, which Justin Timberlake's FutureSex/LoveShow tour had
audiences and critics alike declaring it the tour of 2007. 2008 was a huge year for Frontier, with the
company scoring the coveted #1 Australasian Promoter spot. With over 40 tours across the year
Australian and New Zealand audiences were entertained by some of the world's most exciting artists,
including PJ Harvey, Rod Stewart, The Police, Maroon 5, Foo Fighters, Simple Plan, Snow Patrol,
Billy Joel, Crowded House, Sting & Edin Karamazov, Anti-Flag, MGMT and Kylie.

In the 2008 Pollstar End Of Year results, Frontier continued it's reign as Australasia's #1 Concert
Promoter, coming in the number 15 spot Internationally with its closest Australasian competitor
coming in at 27. 2009 followed suit for Frontier, bringing spectacular tours including Kings of Leon,
The Black Eyed Peas, Leonard Cohen, Rise Against and Fall Out Boy amongst many others to the
Australian and New Zealand concert going public. Melbourne's event - held at the iconic MCG - drew
over 80 000 patrons, cementing it as the largest concert event in Australian history. Bringing together
artists including Midnight Oil, Split Enz, Hunters & Collectors, Kings of Leon, Liam Finn and Bliss N
Eso, Sound Relief was an event most of Australia will remember for some time to come.

2010 saw Frontier Touring turn 30 and celebrate their 500th tour with the illustrious Tom Jones and
an array of massive tours including Leonard Cohen, Eagles and many more. Frontier Touring also

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had the first show in a new Hanging Rock concert series where the incomparable Leonard Cohen
took his infamously serene performances to the iconic Hanging Rock in Victoria's Macedon Ranges.

In 2011, Frontier continued to tour the finest home-grown and international stars with the year seeing
the return of Kylie, Kings of Leon, Bryan Adams, Lionel Richie, Stone Temple Pilots and Foo Fighters
to name a few, as well as the Australian & NZ live debuts of a new crop including Sleigh Bells, Bruno
Mars and Justin Bieber. 2012 heralded the return of international favourites, including shows from
Maroon 5, James Morrison, The Script, Rod Stewart, Hall & Oates and Arctic Monkeys. On headlining
debut were up-and-comers including Ed Sheeran and alt-J, who both put on shows to remember.

2013 saw great success for both Frontier and touring artists with the debut Australian shows of a
number of exciting acts. These included sought-after shows from the likes of Imagine Dragons,
Robert Delong and Bastille. Similarly, the response to Ed Sheeran in 2012 had been so great that he
came back to play ten shows in late February. Australian music also featured, with Bliss N Eso and
Jimmy Barnes playing killer shows, and the project organisation was graced with the presence of
legends in the form of Bryan Adams’ arena tour and Bruce Springsteen & the E Street Band’s
‘Wrecking Ball’ tour, which saw tickets sell out at a record pace. The year ended on a high, with
Taylor Swift’s ‘Red’ stadium tour - the first across Australia by a solo female artist in 20 years.

In 2014 The organisation welcomed Bruce Springsteen & the E Street Band back Down Under
following massive demand for their 2013 Wrecking Ball Tour and the greatest rock'n'roll band in the
world The Rolling Stones brought the 14 On Fire Tour to Australia and New Zealand. In 2015 alone
they toured 58 tours made up of 256 shows including the Eagles, Foo Fighters, Drake, alt-J, Kylie
Minogue and Rod Stewart amongst so many more. The company wrapped up the year with 41 shows
in a fifteen day period from Taylor Swift, Ed Sheeran, Sam Smith, Rise Against, Rudimental, Lucinda
Williams, Thurston Moore Band, Bully and One Electric Day. The one and only John Farnham played
our final concert for the year, performing at Sydney's Qantas Credit Union Arena before its closure.

In 2017 Frontier Touring were treated to a variety of homegrown and international talent including
Bruce Springsteen and the E Street Band, Justin Bieber, Julia Jacklin, Dan Sultan, Midnight Oil,
Orchestrated, RNB Fridays Live, Lorde, Harry Styles and Paul Kelly to name just a few! 2017 also
saw one incredibly acclaimed and revered artist return to Australia and New Zealand for the first time
since 1993 – Sir Paul McCartney attracted sold-out crowds and rave reviews across seven
unforgettable One On One shows in December. In 2018, Frontier Touring is planning for several
concert organising projects in Australia that includes world famous musicians and bands such as
Boyz II Men, Clean Bandit, Ed Sheeran, Foo Fighters, Harry Styles, Imagine Dragons, James Blunt,
Sam Smith, etc.

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Project Situations & Ideas for Frontier Touring: Since Frontier Touring is a big organisation that
organises massive concert projects it would be suitable for you to select a particular sub-project of a
giant project. Given that the organisation is planning to have a massive event this year on Australia
Day Concert, the event will include stars such Kylie Minogue, Bruno Mars, John Legend, Keith Urban,
Jimmy Barnes and Maroon 5.
The event is expected to be in ANZ Stadium and run for the whole day till midnight. Due to the
significant size of the event, the management of the organisation has broken down this large concert
project (Australia Day Concert) into several sub-projects such as:
± Venue & Event Security Project
± Ticketing, Website, Advertising and Social Media Project
± Stage Management & Organising Project
± Sound and Lights Project
± Backstage and Dressing Room project
± Video Project
± Cleanliness and Maintenance Project
± Food and Beverage Project
± Finance and Accounting Project
± Media and VIP Guest Management Project
± Transportation & Delivery Project
± Concert Celebrity Escorting and Managing Project

Based on the above listed sub-projects, you may wish to select any ONE of the sub-project where you
have being assigned as the project manager by your senior manager. Being a manager of the project
organisation, you are required to ensure that you plan well ahead so that you can satisfy your
celebrity musician clients who are performing and as well as other stakeholders such as
concertgoers, media, televisions, VIP guests, and the local community in general.

CONTEXT AND SITUATION


You are working in one of the Project Department of the organisation and your Senior Project
Manager has tasked you to undertake the project work. If you have chosen to use your own
organisation, you may think of the project that relates with your organisation. If you have chosen to
use the case organisation you will have to decide on any ONE of the project ideas mentioned in the
case organisation details.

Your tasks include defining the parameters of the project, using project management tools to develop
and implement project plan, consulting and communicating with relevant stakeholders to generate
input and engagement, finalise the project including documentation and review the project outcomes.

Your trainer will play the role of the Senior Project Manager and expects you to submit a project plan
following the Assessment Structure and using the template attached.

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ASSESSMENT STRUCTURE & MARKING CRITERIA (for trainer use only)


The assessor is required to use the marking rubric below to assess the learner performance in each
task as mentioned.

Task Details Mark Allocated Mark Received


Project Title 2

Executive Summary 2

Force Field Analysis 2

Introduction 2

List of Activities 5

Required Resources 5

Seeking Project Clarification 4

Project Purpose 2

Project Scope (In Scope and Out of Scope) 4

Stakeholder Analysis 4

Project Parameters & Communication 2

Project Team 4

Relevant Legislation 2

Project Budget and Cost Estimation 6

Project Risks 4

Risk Assessment and Management 4

Variance Form 2

Project Gantt Chart 4

Project Flow Chart 4

Project Review Form 2

Project Team Transition Form 2

Project Sign-off Sheet 2

TOTAL 70

Project Template follows next page.

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Project plan for Ticketing, Website, Advertising and Social Media


Project Submitted by: Juerg Mueller

PROJECT TITLE (use SMART method to clarify the project title with timelines and deliverables)

EXECUTIVE SUMMARY
The Executive Summary is a critical element of any report as it may be the only section of your plan
that a busy senior manager from your company may have time to read before you present it, in a work
context. The Executive Summary should be one page length maximum and the following points
MUST be included in the Executive Summary:

Summary of entire plan including:


 Project scope and purpose
 Project deliverables

FORCE FIELD ANALYSIS FOR THE PROJECT (Identify at least three forces in favour and three
forces against the project)

Driving forces Restraining forces

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INTRODUCTION
This section should provide company background and current vision and mission statements. Check
with other stakeholders if the vision and mission statements are still current and supported. Gain
support from stakeholders to make refinements on vision and mission statements, if necessary, and
create organisational values statement.

LIST OF ACTIVITIES OR WORK BREAKDOWN STRUCTURE (add more to the table for more
activities)

REQUIRED RESOURCES (List all resources required and add more bullet points)

1.

2.

3.

4.

5.

6.

7.

8.

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SEEKING PROJECT CLARIFICATION

In this task you are required to write a letter to you senior project manager in getting project clarification using the
email template and the meeting minutes template below. You must request clarification in regards to you chosen
project’s scope, purpose and objectives, project stakeholders, project parameters, project team requirements and
project budget. For this task, your trainer will act as the senior project manager and will verbally explain you the
project clarification.

PROJECT CLARIFICATION EMAIL

<Date>

To,

< Name, Designation>

<Project Organisation>

Subject: Seeking project clarification

<Dear Name>

I am ready to discuss this at a convenient time of yours.

Thanks,

<Your Name>

<Signature>

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PROJECT CLARIFICATION MEETING MINUTES

Project Name:

Meeting Subject:

Date:

Attendees/Participants:

Issues:

Decisions:

Actions:

Deadlines:

Signatories:

_________________________

Senior Project Manager (Trainer to act as this role)

_________________________

Project Manager (You)

_________________________

Team Leader (Use a fellow student)

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PROJECT Based on the project clarification communication done previously, describe the purpose and
PURPOSE AND the need of the project. Also mention at least 3 objectives of the project.
OBJECTIVES

Based on the project clarification communication done previously, define the logical
boundaries of the project. Note with clarity what is and is not covered by this project.
PROJECT
SCOPE In-Scope:

Out of Scope:

STAKEHOLDER Based on the project clarification communication done previously, identify at least 3 groups
ANALYSIS or individuals who may participate in the project. List the major project roles and
responsibilities of the actual people involved.

Stakeholder 1:

Roles and Responsibilities:

Stakeholder 2:

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Roles and Responsibilities:

Stakeholder 3:

Roles and Responsibilities:

PROJECT Based on the project clarification communication done previously, identity and explain at
PARAMETERS least 3 deliverables of this project. What communication tools are you proposing?

PROJECT Include the team names, team leaders (get some your fellow classmates to
TEAM be team leaders) and number of team members in each team.

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Project Team Consultation Minutes:


Team members present:

Date:

Issues raised:

Signatories of all members present:

RELEVANT Name the legislations, laws, regulations and codes of practices (with year) that
GOVERNMENT might affect your project. Explain how the legislations are affecting your project.
LEGISLATION
AND CODES OF
PRACTICES

CURRENT OR If this is a linked project to other project(s), please highlight the related projects.
FUTURE
RELATED
PROJECTS

PROJECT BUDGET & COST ESTIMATION


± Based on the project clarification communication done previously, include all the cost factors
such as resources that you are using, hidden costs, consultation costs, fixed costs, variable
costs and the costs for project activities.
± Consider the total timeline for the budget. For example, if your project is running for 3 months,
include all the costs for three month.
± Include more rows and columns as required by your project.

Cost Factor Number of items/units Total for the cost factor

Total

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PROJECT RISKS
Identify at least 3 potential risks to this project and explain your strategies to reduce/eliminate/control
the risks.
Risk 1:

Risk Management Strategy:

Risk 2:

Risk Management Strategy:

Risk 3:

Risk Management Strategy:

RISK ASSESSMENT AND MANAGEMENT (INCLUDING WH&S)


Using the three identified risks, you are now required to assess and manage the risks using the “Risk
Matrix” below. Imaginary samples provided inside matrix.
FREQUENCY CONSEQUENCE
Insignificant Minor Moderate Major Catastrophi
outcome outcome outcome Outcome c outcome
Almost certain Example
Box crusher
Loud Noise
Delete this
Likely Example
Forklift:
May drop
pallets on staff
toes
Delete this
Possibly Example
Product
Shipment
delayed
Delete this
Unlikely

Rare

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VARIANCE REQUEST

Fill this form if there are changes to be made in the project during the project work.

Variance Form

Issued By: Requested By: Change Request No: Date:

Item of Scope Affected

Nature of Change Requested

Reason for Change

Impact on Resources

Impact on Budget

Impact on Schedule
Adjusted Project
Change Authorised: Yes/No Completion Date: Adjusted Final Budget:

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PROJECT GANTT CHART


Simply list the project activities and tasks in Activity/Task column, select an appropriate time interval
(days, weeks or months) and allocate the duration using the other columns. Under the appropriate
column, use shading from the Format/Cells/Patterns menus to decide on the duration.

Activity/Task 1 2 3 4 5 6 7 8 9 10 11 12

Time / Date 

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PROJECT FLOWCHART

Draw a flowchart for your project based on the list of activities that you have within your project. Use
the following basic symbols to represent your flowchart. (Delete the symbol picture if you need more
space to fit your flowchart in one page)

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POST PROJECT REVIEW


Use the following form with the project team to assess the project. Summarise the “lessons learned”
for use in future projects.

Issued By: Date:

Key Project Stakeholders Consulted:

For each Project Milestone or Phase, identify what worked, what didn’t work and ways to improve the
process the next time.

Milestone/Phase What Worked What Didn’t Work Ways to Improve

TRANSITION OF PROJECT TEAM TO NEW ROLES (Where the project team will move next)

Project Team Transition Template

Team Member Current Project Current Role Next Project Next Role
Name

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PROJECT COMPLETION & SIGN-OFFS (Complete the project handover form)

Project Sign-off Sheet


Project Name: Project Manager:

Start Date: Completion Date:

Project Duration: Sponsor:

Project Goal/objectives:

Project Deliverables:

Client(s), Sponsor(s) Name and Signature:

By signing this document, I acknowledge that I By signing this document, I acknowledge that I
have delivered all the stated deliverables at the have received all the stated deliverables at the
agreed to quality levels. agreed to quality levels.

Project Manager Name and Signature: Senior Project Manager Name and Signature:

Date: Date:

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APPENDIX (Attach Project Drafts, Plans, Images, Pictures, or any other attachments)

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