21 Jan, 2009

Communication Network Company

Version 2.01
Panasonic PMS interface

Switchboard

Rooms

Calls

Panasonic Property Management System

Administration PBX System (PMS)
/ Call Accounting

PMS Interface Software

(PBX - PMS INTERFACE)
Control PBX features
Inform PBX status
Panasonic PMS Interface Software
• Low to mid size integrated solution for the Hotel market
• Integrated with PMS (Property Management System)
Support format (Configuration file in Software) :
Fidelio, HIS, and Panasonic Standard
Additional : Other local PMS (by setting PMS I/F parameters)
• Hotel Service Management
Room Status / Mini Bar Status Interface
• Customer Satisfaction
Extension Feature Control Interface
(Extension Block/Unblock, Message Waiting Lamp etc.)
• Call Information
SMDR information for guest’s room
New Functions
• Supports Windows Vista
• Supports KX-TDE100/200/600
• Supports KX-NCP Series PBX
• Supports TCP/IP(LAN) Device as FOS connection
Software Package
• PMS Interface Package Models
3 models for 128, 256, 960 users
• Contents of PMS Interface Software Package
1) 1 CD-ROM for Software / Operating Instructions Manual
/ Getting Started Manual
2) 1 Dongle (USB Hardware key for copy protection :
The number of users license)
3) Getting Started Manual / End-User License
The Environment Of Panasonic PMS Interface(1)
Windows based (PCC confirmed English version only.)
Windows® Vista® Service Pack1 or later
Recommended Requirements (for installing PMS I/F Software on Vista)
128 Rooms 256Rooms 960Rooms
- CPU : Intel® 2.66GHz 2.66GHz 2.66G
- RAM : 1Gb 1Gb 1Gb
- HDD : 40Gb 40Gb 60Gb
Connection(PBX - PMS Interface) : LAN or USB
Target PBX : KX-TDA PBX Series (30/100/200/600)
KX-TDE PBX Series (100/200/600)
KX-NCP PBX Series 500/1000


The Environment Of Panasonic PMS Interface(2)
Windows based (PCC confirmed English version only.)
Windows® 2000 Professional Service Pack3 or later
Windows Server™ 2003 Service Pack2 or later
Windows® XP Service Pack2 or later

Recommended (for installing PMS Interface Software only)

128 Rooms 256Rooms 960Rooms
- CPU : Pentium 4 1.4GHz 1.4GHz 1.4GHz
- RAM : 512Mb 512Mb 512Mb
- HDD : 20Gb 40Gb 60Gb
Connection(PBX - PMS Interface) : LAN or USB
Target PBX : KX-TDA PBX Series (30/100/200/600)
KX-TDE PBX Series (100/200/600)
KX-NCP PBX Series 500/1000


 INTEGRATED SYSTEM
(PBX - PMS Panasonic Default Interface)
Message (Information from PMS to Panasonic PMS I/F)
• Extension Block / Unblock (Change Class of Service)
• Wakeup Call Set / Cancel Property
Management
• Do Not Disturb ON/OFF System
• Message Waiting Lamp ON/OFF
• Call Forwarding ON/OFF Panasonic
PBX System
• Guest Name Set/Clear
• Credit Limit Exceeded (to Change Class of Service)
• Check In (Unblock Ext. / Set Guest Name etc...)
• Check Out (Block Ext. etc...)
• Set PBX’s Date and Time
• Get PBX’s Date and Time
 INTEGRATED SYSTEM
(PBX - PMS Panasonic Default Interface)
Command (Information from Panasonic PMS I/F to PMS)
• Extension Block / Unblock (Change Class of Service) Report
• Wakeup Call Set / Cancel Report
• Do Not Disturb ON/OFF Report
• Message Waiting Lamp ON/OFF Report
• Call Forwarding ON/OFF Report Property
Management
• Guest Name Set/Clear Report System
• Room Status
Panasonic
• Mini Bar Status PBX System
• SMDR Information
• Wake Up Confirm
• System Date and Time Report
(PMS need to issue “Get PBX’s Date and Time” to get it.)
 Example : Use of different format
Position 12345678901234567890123456789012345678901234567
Example 1
PBXWT SET 2001 13:25:00 22/03/2000 0
Example 2
PBXWT SET 2001 13:25:00 2000/03/22 0
Example 3
WAKEUP ON 2001 13:25:00 2000/03/22 0
Example 4
WAKEUP ON 2000/03/22 13:25:00 2001 0
Example 5
SEQNO:106 WAKEUP ON 2000/03/22 13:00:00 2001 0
Example 6
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 Property
Recommended System Configuration Management
PBX PC System
KX-TDA/TDE/NCP PBX
COM2 RS-232C COM1

LAN or USB
RS-232C COM2
RS-232C COM1
COM2

PC
PMS Interface package
PBX Driver
(TAPI base) PCC PMS Interface PMS by
CSTA other companies (*1)
TAPI Base Interface
PBX
Software Dongle Interface PMS Interface
Module Software Call Accounting
Software
by other companies
(*1)Software companies for Property Management Syastem: Fidelio, HIS, Eltrax etc.
PMS may be required one or more PC.
 Property
Other System Configuration(1) Management
PBX PC System
KX-TDA/TDE/NCP PBX
TCP/IP

LAN or USB
RS-232C COM2
RS-232C COM1
COM2

PC
PMS Interface package
PBX Driver
(TAPI base) PCC PMS Interface PMS by
CSTA other companies (*1)
TAPI Base Interface
PBX
Software Dongle Interface PMS Interface
Module Software Call Accounting
Software
by other companies
(*1)Software companies for Property Management Syastem: Fidelio etc.
PMS may be required one or more PC.
Other System Configuration (2)
PBX PC
KX-TDA/TDE/NCP PBX
PC COM1 Property
COM2
Management
COM1
RS-232C
System
RS-232C
LAN or USB
COM2 COM2
RS-232C
COM1

PMS Interface package Call Accounting

PBX Driver Software
CSTA
(TAPI base) PCC by other companies
PBX
Software TAPI Base Interface
Dongle Interface PMS Interface PMS by
Module Software
PMS Interface other companies (*1)
(*1)Software companies for Property Management Syastem: Fidelio, HIS, Eltrax etc.
PMS may be required one or more PC.
Other System Configuration (3)
PBX PC
KX-TDA/TDE/NCP PBX
PC COM1 Property
COM2
RS-232C Management
COM1 System
RS-232C
LAN or USB
COM1
TCP/IP

PMS Interface package Call Accounting

PBX Driver Software
CSTA
(TAPI base) PCC by other companies
PBX
Software TAPI Base Interface
Dongle Interface PMS Interface PMS by
Module Software
PMS Interface other companies (*1)
(*1)Software companies for Property Management Syastem: Fidelio, HIS, Eltrax etc.
PMS may be required one or more PC.
Other System Configuration (4)
Property
PBX Management
KX-TDA/TDE/NCP PBX PC System

COM1 COM1
LAN or USB RS-232C

PMS Interface package

Call Accounting
PBX Driver Software
CSTA
(TAPI base) PCC by other companies
PBX
Software TAPI Base Interface
Dongle Interface PMS Interface PMS PMS by
Module Software
other companies
Interface
Other System Configuration (5)
Property
PBX Management
KX-TDA/TDE/NCP PBX PC System

LAN or USB TCP/IP

PMS Interface package

Call Accounting
PBX Driver Software
CSTA
(TAPI base) PCC by other companies
PBX
Software TAPI Base Interface
Dongle Interface PMS Interface PMS PMS by
Module Software
other companies
Interface
Other System Configuration (6) Property
PBX Management
KX-TDA/TDE/NCP PBX PC System

LAN or USB COM2 COM1

RS-232C
Port on TABS Card

PMS Interface package

PBX Driver
(TAPI base) PCC
CSTA
TAPI Base Interface
PBX PMS by
Dongle Interface PMS Interface PMS
Software
Module Software other companies
Interface
Text Communication
TABS
Call Accounting Software
for Windows

TABS Card
Other System Configuration (7) Property
PBX Management
KX-TDA/TDE/NCP PBX PC System

LAN or USB
TCP/IP
Port on TABS Card

PMS Interface package

PBX Driver
(TAPI base) PCC
CSTA
TAPI Base Interface
PBX PMS by
Dongle Interface PMS Interface PMS
Software
Module Software other companies
Interface
Text Communication
TABS
Call Accounting Software
for Windows

TABS Card
Other System Configuration (8) Property
PBX Management
KX-TDA/TDE/NCP PBX PC System

COM2 COM1
LAN or USB RS-232C

PMS Interface package

PBX Driver
(TAPI base) PCC
CSTA
PBX TAPI Base Interface PMS by
Software Dongle Interface PMS Interface PMS other companies
Module Software
Interface
Text Communication
TABS
Call Accounting Software
for Windows
Other System Configuration (9) Property
PBX Management
KX-TDA/TDE/NCP PBX PC System

LAN or USB TCP/IP

PMS Interface package

PBX Driver
(TAPI base) PCC
CSTA
PBX TAPI Base Interface PMS by
Software Dongle Interface PMS Interface PMS other companies
Module Software
Interface
Text Communication
TABS
Call Accounting Software
for Windows
 Install Panasonic PMS Interface Software
(1) Connect PBX and PC by LAN or USB.
Use same cable for PC programming.
(2) Power ON PBX. Make sure Bad Rate of the port on PBX
(3) Connect Dongle to USB port (or parallel port (printer)) on PC.
(4) Insert PMS I/F CD. Automatically start installation.
(5) Select Panasonic PMS Interface Software and press Install key.
(6) Select Panasonic TSP and press Install key.
When using LAN: Set IP address and port number of PBX.
When using USB: Install USB Driver for KX-TDA after installing
Panasonic PBX Driver
(7) Start PMS I/F from the Program Folder.

Panasonic PMS Interface Main Screen

The purpose of the main window is monitor the currently defined devices status and activities.
 How does PMS Interface do it?
(1) Bridge between device and device. (Device = PBX, PMS, CA etc...)
(2) Receives Message from a device.
(3) Performs Message to Command translation.
(4) Transfer parameter (Extension, Time etc...) in Message to Command by Field.
(5) Performs Field standardization (Masks) and translation (Re-map)
(6) Monitors device activity. Device

Message
Panasonic
Device PMS I/F S/W
Message Call Accounting
Command Software

Command

Device
Message
KX-TDA/TDE/NCP PBX

Command

Property
Management System
 What is a Device?
(1) A system that sends information to another system.
(2) A system that receives information from another system.
(3) A device has a physical connection to the outside world.
(4) A device has a ASCII protocol by which information is shared with other systems.
(5) A device sends or receives data in units called records or blocks.
(6) The device‘s records or blocks have a format.

What is a Message?
(1) A message is a block of information (record) received (from a device) and identified by PMS I/F S/W.
(2) A message is made up of fields.
(3) A field may be used as a trigger.
A trigger is a means of identifying a message based on the contents of a field.
(4) PMS I/F S/W will send a command to the specified device when a message is identified.
(5) If there is no trigger match for a received record, PMS I/F S/W will discard the record.

What is a Command?
(1) A command is what PMS I/F S/W sends to a device.
(2) A command is usually invoked by an incoming message.
(3) Initial Link is a command sent to a device by PMS I/F S/W at device initialization (startup) time.
(4) Heartbeat is a command sent periodically by PMS I/F S/W to the specified device.
(5) A command may require a response from the device.
Software Module Block Diagram / Configuration file
PMS Interface Software Package
PMS Interface Software

Message Command
PBX Panaso
PBX
ROM nic Main PMS
Interface
Software TSP Module Module
Command Message

Dongle

PCC-TDA.pmd
PCC-TDA.pmi(Combination of the pmd files etc…) (Setting for Device specific)
FOS-TDA.pmd
 What is the “****.pmi” file?

(1) Defines a PMS Interface configuration.

(2) Contains a list of Devices(pmd files).
(3) Contain the Re-map tables.
(4) Contains e-mail server definitions for Alarm.

What is the “****.pmd” file?

(1) Contains the definition of the Device.
(2) Define a format of protocol.
(3) Messages for a device.
(4) Commands for a device.
(5) Alarm for a device.
(6) Macros for a device.
(7) Date masks for a device.
(8) There will be one pmd file for each device.
Which connection type supported by PMS I/F S/W?
(1) KME : Panasonic PBX interface.
TAPI Base Interface for KX-TDA/TDE PBX.
Requires the installation of a PBX Driver.
(2) COM : RS232C. (Connection via serial port on PC)
Common interface for PMS.
(3) TEXT : Text file for TABS Call Accounting for Windows only.
Interface to devices that communicate via files on a disk.
Separate files : One for input and one for output.
(4) DB : Database (Through ODBC, DAO or OLEDB ) (Silverbvte FOS)
(5) PRNT : Printer. (Output only)
(6) DISP : Screen of PC.
Allows the PMS I/F operator to manually send a command to another device.
Allows the PMS I/F operator to receive messages from another device.
(7) IP : TCP/IP or UDP/IP (either client or server)
 Transaction from Message to Command
(PMS
PBX)
Position 123456789012345678901234567890
PMS I/F receives Message from PMS FOSMWL ON 2001 2002

PMS I/F Store data in Field1 [Field1] = FOSMWL ON

Store data in Field2 [Field2] = 2001
Store data in Field3 [Field3] = 2002

Check Identifier in Field1 Trigger for Message waiting lamp ON.

Check value for Field2 2001 is extension number for message waiting lamp on.
Check value for Field3 2002 is call back extension number.

Command format for MWL ON LDS [Field3] 36 14 3 [Field2]

Position 123456789012345678901234567890
PMS I/F sends Command to PBX LDS 2002 36 14 3 2001

Message from PMS FOSMWL ON 2001 2002

Command to PBX LDS 2002 36 14 3 2001

 Transaction from Message to Command
(PBX
PMS)
Position 123456789012345678901234567890
PMS I/F receives Message from PBX | 2001| DVSP 014 | 2002 |

PMS I/F Store data in Field1 [Field1] = DVSP 014

Store data in Field2 [Field2] = 2001
Store data in Field3 [Field3] = 2002

Check Identifier in Field1 Trigger for Message waiting lamp ON report.

Check value for Field2 2001 is extension number for message waiting lamp on.
Check value for Field3 2002 is call back extension number.

Command format for MWL ON report PBXMWL ON [Field2] [Field3]

Position 123456789012345678901234567890
PMS I/F sends Command to PMS PBXMWL ON 2001 2002

Message from PBX | 2001| DVSP 014 | 2002 |

Command to PMS PBXMWL ON 2001 2002