The document outlines the car sales process, which includes setting appointments and prospecting customers, introducing oneself and meeting with car buyers, questioning customers to understand their needs, presenting the best car options, using techniques to overcome objections, selling the car during a test drive, employing negotiation strategies, closing the deal, and obtaining referrals. The overall goals are to increase unit sales, profits, customer satisfaction, and develop skills to build long-term customer relationships.
The document outlines the car sales process, which includes setting appointments and prospecting customers, introducing oneself and meeting with car buyers, questioning customers to understand their needs, presenting the best car options, using techniques to overcome objections, selling the car during a test drive, employing negotiation strategies, closing the deal, and obtaining referrals. The overall goals are to increase unit sales, profits, customer satisfaction, and develop skills to build long-term customer relationships.
The document outlines the car sales process, which includes setting appointments and prospecting customers, introducing oneself and meeting with car buyers, questioning customers to understand their needs, presenting the best car options, using techniques to overcome objections, selling the car during a test drive, employing negotiation strategies, closing the deal, and obtaining referrals. The overall goals are to increase unit sales, profits, customer satisfaction, and develop skills to build long-term customer relationships.
The document outlines the car sales process, which includes setting appointments and prospecting customers, introducing oneself and meeting with car buyers, questioning customers to understand their needs, presenting the best car options, using techniques to overcome objections, selling the car during a test drive, employing negotiation strategies, closing the deal, and obtaining referrals. The overall goals are to increase unit sales, profits, customer satisfaction, and develop skills to build long-term customer relationships.
To help them increase unit sales and increase the profit
Sell and close more units with more floor traffic at a higher gross with better CSI. Develop skills to overcome objections, bypass price, negotiate and build the business to customers for life. Get results for your dealership and sales team using a proven process of professional selling when you become a management driven organization Watch Customer Satisfaction Skyrocket
Appointment Setting and Prospecting
The Introduction and Meeting the Car Sales Prospect
Questioning the Car Buyer’s Needs
Presenting the best car for your customer
Car Sales Techniques to Overcome Objections.
Selling a car on the test drive
Negotiation techniques and how to sell cars profitably
Selling cars and closing the deal
Selling techniques to give you sales referrals and recommendations