Onboarding Journey

What is next after registration?

Filling in your checklist:

•You will get directed automatically to set
up password for your personal client portal
on the browser;
•After set up your password you will see
your client portal;

•Start filling in your onboarding checklist as

detail as possible, before select Key Handover
Date (first priority), and Date Of First Available
(DOFA);

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Filling in your onboarding checklist

Airbnb hosting account registration:

• We recommend you to set up a hosting account

separates from your travel account;

• Plesae do not to link your Google account with

Airbnb;

• Verify the same bank account as in your client portal;

• Verify your Government ID before handed over;

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Handover Date and Onboarding Journey

O n c e y o u h av e c h o s e n y o u r Ke y H a n d o v e r D a te :

• Make sure 3 sets of keys are ready and tested in advance;

• Please test WiFi and broadband are functionly activated, and

make sure the account and password are correctly input
while completing checklist;

• Double check all items listed in the Essential Items slide are
in place, and in working condition;

• A member of our staff will visit your property on the

handover date, and collect 3 sets of keys;

• Onboarding Journey: Our staff will take information/photo of

facilities in your property ( i.e. boiler, fusebox and thermostat,
water main switch, etc);

• Our staff will install a key safe on a safe place near your
property, that completes the handover of your propery;

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R e a d y t o c h o o s e DOFA

Once you chose your DOFA:

• DOFA is the date you want your property to

start taking bookings from Airbnb, among
other platforms;

• Initial clean will preform before DOFA;

• A professional photographer will visit your

property to take short-letting standard
photos on a selected date, usually after initial
clean has carried out;

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E ssential Items:

• WiFi: account and password;

• Cleaning items: mop and bucket, vacuum cleaner, cleaning
products and cleaning cloths;
• Hair dryer;
• Iron and ironing board;
• Smoke detector and CO2 detector;
• Cutlery and Utensil - match the maximum number of guests
your property can accommodate;

Pass the Keys Site: www.passthekeys.co.uk

Phone: (+44)0118 310 0462
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