PREDEMO PROCESSES

Oracle Fusion Advanced Collections

PreDemo Steps and Processes (Generic)

Product: Collections
Applications Release: Fusion V1 R9
Author: Anne Miller-Ramée
Last Updated: 5/18/2014 10:47:00 AM
Pre-Demo Steps and Processes
These processes should be run prior to Collections Demos. It’s suggested that you run one set prior to entering any
pre demo data (to see where the data currently stands) and then again after entering your pre demo data (to update all
tables and dashboards with the data you entered).

1. Promise Reconciliation

If you are demo’ing promise reconciliation, then you will need to enter promise(s) to pay at least one day prior
to the demo so that when you run the reconciliation it will show broken promise(s).

To enter a Promise to Pay:

Sign in as the Collection Agent for your Ledger/Business Unit

Ledger/Country Collection Agent

US1 Jim.Jones
UK Jeremy.Dickens
France Fabienne.Martin
China Hang.Chen
Progress US Elizabeth.Avery

Navigator > Collections > Customers

Field Value
Customer Name Enter and query for the customer name you would
like to use for a broken promise.

Click on the Transactions tab > select a transaction row > click the Promise button

Field Value
Promise Date User’s discretion (if you are doing the demo the next
day, you should leave this as today’s date so it will be
broken the following day.
Promise Amount User’s discretion

All other fields are optional.

Click the Submit button > OK > Sign Out

2. Sign in as the Super User for your Ledger/Business Unit

Ledger/Business Unit User

US1 Casey.Brown
UK James.Bird
France Caroline.Valence
China Wei.Chen
Progress US

3. Refresh the AR Transaction Summary Tables.

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 This process summarizes transactional data stored in various Receivables tables into the
AR_TRX_BAL_SUMMARY table.
Monitor Processes icon or Navigator > Tools > Scheduled Processes > Schedule New Process.

Field Value
Process Name Refresh Receivables Transactions for Customer Account
Summaries
Click Submit > Close

The process has been submitted. Use the refresh button to view the status of the process. Once complete, the
Status will be ‘Succeeded’.

4. Run Collections Scoring.

This process assigns a status of ‘Delinquent’ to any transaction with a payment due date less than today’s date
and assigns a score to Customers/Accounts/Sites (depending on the level you have decided to demonstrate).

Click the Schedule New Process button.

Field Value
Process Name Collections Scoring
Business Unit Your Business Unit
Scoring Formula Delinquency Status Determination

Click Submit > Close > click Refresh icon until job is complete > Schedule New Process

Field Value
Process Name Collections Scoring
Business Unit Your Business Unit
Scoring Formula Customer Scoring (or whatever level you have decided
to demonstrate)

Click Submit > Close

Use the refresh button to view the status of the process. Once complete, the Status will be ‘Succeeded’.

5. Run Strategy Management

This process determines which strategy to assign to each Customer/Account/Site (depending on the level you
have decided to demonstrate) based on the score determined during the previously run Collections Scoring. If
set Allow Strategy to Change = Yes, the collections personnel have the ability to assign a different strategy to
the customer on the fly.

Click the Schedule New Process button

Field Value
Process Name Strategy Management
Business Unit Your Business Unit
Allow Strategy to Change User’s discretion

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6. Reconcile Promises

Click the Schedule New Process button

Field Value
Process Name Promise Reconciliation
Business Unit Your Business Unit

Click Submit > Close

7. Update Collections Dashboard.

This process updates the delinquent customer list on each collector’s Collections Dashboard.

Click the Schedule New Process button.

Field Value
Process Name Update Collections Summary Data
Delinquency Method Update
Business Unit Your Business Unit

Click Submit > Close

Use the refresh button to view the status of the process. Once complete, the Status will be ‘Succeeded’.

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