Professional Documents
Culture Documents
BIZHUB 240f SM PDF
BIZHUB 240f SM PDF
BIZHUB 240f SM PDF
Develop D240F
Version 4 (01)
15 September, 2010
DC4-91010-63
Battery Precautions
Important
We do not recommend the independent replacement of the batteries. The batteries are sold only
as component parts of the main control board, and cannot be purchased separately from us. Ni-
MH (Nickel Metal Hydride) batteries are installed inside the machine as back up memory batter-
ies. Be sure to dispose of them according to local, state and federal regulations.
NOTE
• C ontents of this manual can be changed without prior notice.
• There can be errors in this manual even though we have made best efforts to create the accu-
rate manual. We are not liable for any loss and/or damage that are implemented to the MFP by
using this manual.
• The parts/components that are used in the MFP are delicate and can be easily damaged if
they are not handled in appropriate method. We recommend strongly that maintenance of MFP
should be made by the maintenance engineers who are the authorize service engineers.
• Before starting any work, remove static electricity beforehand.
Table of contents
1 General Description.................................................................................1-1
1.1 Product Description........................................................................................................................1-1
1.2 Specifications.................................................................................................................................1-4
2 Machine Composition..............................................................................2-1
2.1 Document Scanning Sequence......................................................................................................2-1
2.2 Recording Section..........................................................................................................................2-4
2.3 Image Processing...........................................................................................................................2-5
2.4 Interconnect Block Diagram.........................................................................................................2-10
2.5 Circuit board constructions...........................................................................................................2-15
2.6 Sensors........................................................................................................................................2-19
2.7 Function detail and additional information....................................................................................2-21
3 Adjustment Procedures...........................................................................3-1
3.1 Field Service Program Modes........................................................................................................3-1
3.2 Machine Parameter Adjustment.....................................................................................................3-3
3.3 Memory Switch Adjustment..........................................................................................................3-19
3.4 Setting Individual Autodialer Attributes.........................................................................................3-45
3.5 Unique Switch Adjustment...........................................................................................................3-49
3.6 Clear Programmed Data / User Settings......................................................................................3-76
3.7 All RAM Clear...............................................................................................................................3-76
3.8 T.30 Monitor.................................................................................................................................3-77
3.9 Printer maintenance mode...........................................................................................................3-80
3.10 Service Report Printing..............................................................................................................3-83
3.11 Monitor speaker..........................................................................................................................3-88
3.12 Test Modes.................................................................................................................................3-88
3.13 Print Machine Parameters, Memory Switch and .......................................................................3-94
Unique Switch Settings..............................................................................................................3-94
3.14 Factory Functions.......................................................................................................................3-94
3.15 Line Tests...................................................................................................................................3-99
3.16 Mirror Carriage Transfer Mode.................................................................................................3-102
3.17 Consumable order sheet..........................................................................................................3-103
3.18 DRAM Clear.............................................................................................................................3-109
3.19 Life monitor maintenance.........................................................................................................3-109
3.20 Sensor input test......................................................................................................................3-111
3.21 Printer diagnostic mode............................................................................................................3-112
3.22 Network service mode..............................................................................................................3-113
3.23 Flash Rom Sum Check............................................................................................................3-114
3.24 Set Service Report...................................................................................................................3-114
3.25 Printer registration adjustment.................................................................................................3-116
3.26 Reset printer trouble.................................................................................................................3-117
3.27 Cleaning mode.........................................................................................................................3-117
3.28 Key counter mode....................................................................................................................3-118
3.29 Network switch mode...............................................................................................................3-118
3.30 Touch panel adjustment...........................................................................................................3-122
3.31 Printer control parameter mode................................................................................................3-122
3.32 Network capture (Packet capture)............................................................................................3-125
3.33 Storage maintenance...............................................................................................................3-128
3.34 Coverage Rate.........................................................................................................................3-130
3.35 Service function menu..............................................................................................................3-130
3.36 Wire cleaning warning..............................................................................................................3-130
3.37 Installing language...................................................................................................................3-131
3.38 Counter information maintenance............................................................................................3-132
3.39 Asset Number...........................................................................................................................3-132
3.40 Quick Initial settings.................................................................................................................3-133
3.41 Update the software.................................................................................................................3-133
3.42 Network service functions .......................................................................................................3-141
i
4 Troubleshooting Procedures...................................................................4-1
4.1 Troubleshooting flow chart.............................................................................................................4-1
4.2 Initial checks...................................................................................................................................4-2
4.3 Checkout error................................................................................................................................4-3
4.4 Communication tourble..................................................................................................................4-7
4.5 Image quality problems................................................................................................................4-25
4.6 Document trouble.........................................................................................................................4-41
4.7 Recording Paper Jam...................................................................................................................4-44
4.8 Machine malfunction....................................................................................................................4-45
ii
1 General Description
1.1 Product Description
2 3
4
1
13
12
5
11
10 6
9 8 7
1-1
14
24
23 15
22
16
21
20
17
19 18
1-2
25
26
27
28
1-3
1.2 Specifications
Item Specifications
Copy Specifications / General Specifications
Scanning method Color CCD
Acceptable document size FBS: Max. F4
ADF: Max. F4
Auto document feeder (sheets) Max:80 sheets
(Letter/Legal 75g/m2 documents)
>Doc. Thickness 0.05 - 0.15mm (Single Sheet)
0.07 - 0.12mm (Multi Sheets)
>Doc. Weight (g/m2) 35.0 - 128.0g/m2 (Single Sheet)
52.0 - 105.0 g/m2 (Multi Sheets)
Paper Media (for MP/Bypass) PlainPaper(60-90g/m^2) , PasteBoard(-120g/m^2), Envelope[D
L(SEF),COM#10(SEF),Monarch(SEF)]
/Postcard[100mm(W) × 148mm(L) (3.9×5.8 inch)], OHP*
*does not guarantee all environments or all OHP films
(suggested OHP film: 3M PP2500)
Resolution (Max) Max:Scanner 600dpi / Printer 600dpi
Continuous copy speed (Max.)
>A4 SEF 24ppm (picking paper from 1st cassette)
Warm up time approx. 20sec. (room temperature: 20°C)
# of copies 1-99
Enlargement/Reduction yes/yes/yes:(FBS/ADF)
>Setting range FBS: 25 - 400% (1% step)
ADF: 25 - 100% (1% step)
>Preset (A4 Setting) A4: 70%, 81%, 86%, 100%, 115%, 122%, 141%
>Preset (LTR Setting)
Recording paper capacity (Std.) 500sheets(Cassette) + 50sheets (Bypass Tray)*
*20sheets(PasteBoard,Bypass Tray)
(Max.) 500sheets x 2(Cassette) + 50sheets (Bypass Tray)
*20sheets(PasteBoard,Bypass Tray)
Fax Specifications
Compatibility G3 & Super G3
Resolution (Scanning/Tx/Rx) (horizontal x vertical)
>Super Fine 600dpi × 600lpi or
16 dots/mm×15.4 lines/mm (initial setting)
(406 dpi × 392 lpi)
*Can be switched by user operation
>Fine 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
>Normal 8 dots/mm×3.85 lines/mm
(203 dpi × 98 lpi)
>Grayscale 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
Telephone network PSTN
Transmission speed 2sec. level (Super G3)
6sec. (G3)
Coding method MH, MR, MMR, JBIG
Modem
>G3: 14400,12000,9600,7200,4800,2400bps
Control signal speed: 300bps
>SuperG3: 33600,31200,28800,26400,24000,
21600,19200,16800,14400,12000,
9600,7200,4800,2400bps
Control signal speed: 2400,1200bps
1-4
Item Specifications
Other Information
Image data memory capacity (Std.) RAM 128MB
Copy&FAX: 66MB
Copy Stored pages: 600pages
Fax Stored pages: 4200pages
Memory Backup (Standard) 72 hours (After 24 hours’ full-charge)
CF card capacity (Std.) 256MB
(Max.) 1GB
Interface Hi-Speed USB2.0(Std.)
Hi-Speed USB2.0 Host(Std.)
Ethernet 10BASE-T/100BASE-TX(Std.)
Appearance
>Dimensions (W x D x H) 520×506×446 mm (Std. 2Way/1cassette)
>Dimensions (Max) (W x D x H) 520×506×566 mm (Max.: 3Way/2cassette)
>Weight (without consumables) 23.9 Kg (Std. 2Way/1cassette)
28.9 Kg (Max.3Way/2cassette)
LCD mono
>LCD size 5.7 inch
>LCD resolution 320dotsx240dots (QVGA)
Character Input method By QWERTY key on touch panel
Power requirements AC230V±10% 50Hz/60Hz
Power consumption Std. config. / Max. config.
>Low Power mode 18.0/18.0 (W)
>Sleep mode 9.4/9.4 (W)
>Standby 55.0/55.0 (Wh)
>Transmission 47.0/47.0 (W)
>Reception 930/930 (W)
>Copy 940/940 (W)
>Max. 980/980 (W)
Environmental conditions
>Practical temperature 10 - 32 °C (when humidity is 68%)
>Practical humidity 20 - 80 % (when temperature is 30°C)
Scanner Unit
Scanning method
>Scanning method Color CCD
>Lamp White LED array
>Optical resolution (Max.) 600dpi x 600dpi
Color scanning
>Color yes
>Black & White yes
>Grayscale 256 level
Effective scanning width
>Copy
>>A4/Letter A4:210 mm
>Fax
>>A4/Letter A4:208 mm
Contrast adjustment
>Auto yes, Only Copy mode
>Manual (# of levels) yes (5 levels)
>Modification for the original document Automation (w/o photo mode)
back-ground
Document setting position and Scanning Rear left corner
Alignment (FBS)
Acceptable document size (FBS)
>Auto detection no
1-5
Item Specifications
>Max. W(mm)×D(mm) 216 x 356 mm (Legal: SEF)
Document Size
>Auto detection no
*can detect the length after scanning
>Acceptable Doc. Size
>>Single page Document Through Size
>>>Max. Document Size 216 x 900 mm
>>>Min. Document Size 120 x 100 mm
>>>Doc. thickness 0.05 - 0.15 mm
>>>Doc. Weight (g/m2) 35g/m2 - 128g/m2
>>Multi pages Document Through Size
>>>Max. Document Size 216 x 356 mm
>>>Min. Document Size 216 x 139.5 mm
>>>Doc. thickness 0.07 - 0.12 mm
>>>Doc. Weight (g/m2) 52.0 - 105.0 g/m2
Scanning Alignment (ADF) Center
Document setting (ADF) Face up
Auto document feeder (sheets) 80 sheets (A4(SEF), F4(SEF), A5(LEF))
(ADF)
Scanning resolution
>Copy (B/W) All modes: 600 dots/inch x 600 lines/inch
(Auto,Text, Photo, Photo/Text, Background
Off)
>Fax
>>Memory transmission
>>>Super Fine 600dpi × 600dpi or
16 dots/mm×15.4 lines/mm
(406 dpi × 392 lpi)
>>>Fine 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
>>>Normal 8 dots/mm×3.85 lines/mm
(203 dpi × 98 lpi)
>>>Grayscale 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
>>>Background off 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
>>Real-time transmission
>>>Super Fine 600dpi × 600dpi or
16 dots/mm×15.4 lines/mm
(406 dpi × 392 lpi)
>>>Fine 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
>>>Normal 8 dots/mm×3.85 lines/mm
(203 dpi × 98 lpi)
>>>Grayscale 16 dots/mm× 15.4 lines/mm
(406 dpi × 392 lpi)
>>>Background off 8 dots/mm×7.7 lines/mm
(203 dpi × 196 lpi)
>PC-Scan (B/W) (Auto,Text,Text/
Photo,photo,Background)
>>>Optical Resolution 600dpi × 600dpi
300dpi × 300dpi
200dpi × 200dpi
100dpi x 100dpi
Default
>TWAIN 300dpi × 300dpi
1-6
Item Specifications
>Scan to Folder (SMB) 300dpi × 300dpi
>Scan to E-mail 300dpi × 300dpi
>Scan to FTP 300dpi × 300dpi
>Scan to User 300dpi × 300dpi
>Scan to USB 300dpi × 300dpi
>PC-Scan (Color) (Auto, Text, Text/Photo,
photo)
>>>Optical Resolution 600dpi × 600dpi
300dpi × 300dpi
200dpi × 200dpi
100dpi x 100dpi
Default
>TWAIN 300dpi × 300dpi
>Scan to Folder (SMB) 300dpi × 300dpi
>Scan to E-mail 300dpi × 300dpi
>Scan to FTP 300dpi × 300dpi
>Scan to User 300dpi × 300dpi
>Scan to USB 300dpi × 300dpi
Grayscale (B/W) 256 levels
Mode Selection
>Resolution (Fax Tx) yes, Normal/Fine/Super-Fine/Photo/Background off
(default: Normal)
>Doc. Type (Copy) yes, Text/Text&Photo/Photo/Background off
(default: Text&Photo )
> Resolution/Doc. Type(Mono PC Scan) yes, Text/Text&Photo/Photo
yes, 100dpi/200dpi/300dpi/600dpi
(default: 300dpi/Text&Photo(Auto))
> Resolution(Color PC Scan) yes, Text/Text&Photo/Photo
yes, 100dpi/200dpi/300dpi/600dpi
(default: 300dpi/Text&Photo)
>Contrast (Fax Tx) yes, Auto, 5levels (default:Normal )
(Copy) yes, Auto,5levels (default:Auto )
(PC Scan B/W) yes, 5levels (default:Normal )
(PC Scan Color) yes, 5levels (default:Normal )
Printer Unit
Sensitive drum type OPC drum
Printing method Dry & Electrophotographic method
Exposure method LED
Charging Method multi-stylus electrode
Cleaning Method Manual
Developing method Mono Component non-magnetic development method
Fusing method Heat Fixing by the heat roller
Recording paper size
(1st - 2nd Cassette) A4(SEF), A5(LEF), F4(SEF)
(Bypass Tray) Letter (SEF), Half-Letter (LEF), Legal (SEF),
Executive (SEF), A6 (SEF), A5 (SEF/LEF),
A4 (SEF), F4 (SEF), DL (SEF), COM#10 (SEF),
Monarch (SEF), Postcard (SEF),
Custom Size(width:97-216mm, length:140-356mm)
Margin
>Copy
>>Top/Bottom 3mm
>>Left/Right 3mm
>FAX
>>Top/Bottom 3mm
>>Left/Right 3mm
1-7
Item Specifications
>Printer
>>Top/Bottom 3mm
>>Left/Right 3mm
Print speed (Max.) 24ppm (A4 SEF, print from 1st cassette)
24PPM (A5 LEF, print from 1st cassette)
Duplex Print speed (Max.) 6.8ppm (A4 SEF, print from 1st cassette)
1-9
Item Specifications
Day light saving time yes
>Default(Start Day&Time/End Day & Time) Start: 1:00AM on the last Sunday of March
End : 1:00AM on the last Sunday of October
>Start/End Timing Setting yes (by memory switch), month and week
Consumables Auto Order System yes (Send/Print/OFF) (Default : OFF)
># of destinations to order (FAX) 1 location
(1 Service call number can set)
># of destinations to order (E-Mail) 1 location
>Order timing Low Toner Warning/Drum Near End
Service Call Error Notice yes
># of destinations to send notice (E-mail) 3
>Notice Timing when the service call error happens
PC-FAX Basic Function
Support for Network Yes
Communication Protocol HTTP/HTTPS/RAW/LPD
Data Format TIFF
Communication Capability (PC-FAX)
Document Size A3/B4/A4
Coding Method MH/MR/MMR/JBIG
Communication Standard T.30(FAX)/T.37(I-FAX)
Transmission Speed Max. 33.6Kbps(FAX)/MAX. 100Mbps(I-FAX)
Tx Function (PC-FAX)
Direct Tx from Applications yes (by FAX Driver)
Tx by Client User yes
Transmit reservation command Exclusive command file
# of Transmit reservation command Less than 100 (less than 90 when using archive function)
Broadcast Transmission
Max. # of Destinations Max.4060
- address book(fax): 2000
- address book(ifax): 2000
- direct input(fax): 30
- direct input(ifax): 30
Group Transmission yes
Max. # of Group address book groups
Fax/E-mail mixed Tx yes
Auto Distribution (Message Board)
Routing Conditions Routing Conditions
All received Fax yes
Routing Conditions setting yes
TSI yes
Partial conditions match yes (prefix match/exact match/suffix match/partial match)
Multiple conditions(OR) no
Caller ID no
Partial conditions match N/A
Multiple conditions(OR) N/A
Number display no
Partial conditions match N/A
Multiple conditions(OR) N/A
ITU-T Subaddress/Password yes
Subaddress Multiple no
conditions(OR)
From Address book yes (according to fax/email address in the address book)
RX line N/A
AND/OR no
(“AND” in a routing table, “OR” between the routing tables)
1-10
Item Specifications
Routing Destination
To User
# of User 200 (fixed)
# of User Group 200 (fixed)
To FAX
by Speed Dial no
by Optional Address Book yes
by Panel no
by LDAP Server no
To Mail
by Optional Address Book yes
by Panel no
by LDAP Server no
The attachment file format TIFF-S/TIFF-F/PDF
To Shared holder
by Shortcut yes
by input folder path no
by Browsing no
Routing protocol
SMB (Windows) yes
NFS(Linux) no
AppleTalk(Mac) no
Attachment file format TIFF/PDF/Encrypted PDF
To FTP
by Panel no
by Shortcut no
To Box yes (share box, delete box)
Expansion setting
>Shared inbox yes
>>Classification no
Distribution Schedule
>Always yes
>Day of the Month setting (Start/End) yes
>Day of the Week setting (Start/End, Every yes (can not specify the days” of the week with specified time)
week)
>Time setting (Start/End) yes
Communication Log
Display Communication Log yes (Control Panel/Browser)
Auto Print yes
Manual Print yes (Control Panel/Browser)
File download yes (CSV format only: max. 20)
1-11
Item Specifications
Copier Function
# of copies 1-99
# of copying job 10 jobs
Enlargement/Reduction yes/yes (FBS), no/yes (ADF)
>Setting range FBS: 25-400% (1% step)
ADF: 25-100% (1% step)
>Preset FBS: 70%, 81%, 86%, 100%, 115%, 122%, 141%
ADF:70%,81%,86%, 100%
Contrast adjustment
>Auto yes
>Manual (# of levels) yes (5 levels)
>Modification for the original document back- Automatic
ground
Copy mode Auto,Text, Text/Photo, Photo,Background
Copy Resolution 600 x 600 dpi
Half tone level 256 levels
Automatic Paper Selection yes
Automatic Magnification Selection yes
Duplex copy yes (manual duplex scan)
Electric sorting yes
Rotation copy yes(Only reduction
Auto tray change (limitless paper supply) yes (when Auto Cassette is selected and the same sized paper
is inserted in 1st/2nd casettes or in the Bypass tray.)
Image edit
>N in 1 copy yes (2 / 4 in 1, rotation support)
>Card Copy yes
>>Document Size Personal Check Size:106x210mm
Business Check Size: 105x150mm
Credit Card Size: 86x56mm
2 Credit Card Size: 102x86mm
>>Custom Size Setting yes
Dialing / TEL Function
Speed Dial
># of locations 2,000
Auto dial registration name indication yes (when pressing the indication button)
Phone line type Tone
On hook dial yes
Caller ID no
External telephone yes (possible to connect the answering machine)
Phone line Cable yes
Auto Answering yes
Lists
Dial list
>Speed Dial yes
>Group number list yes
My Jobs list yes
Polling
>Reserved documents print yes
Communication reservation
>Reserved documents print yes
Activity journal yes
>Manual printing yes, Latest 100 comms (Fax Tx & Rx, I-Fax Tx & Rx, Scan to
folder, Scan to FTP / independently)
>Auto printing yes, Latest 100 comms (Fax, I-Fax, Scan to folder and Scan to
FTP in total)
1-12
Item Specifications
>Daily Printing yes, (Print Time can be Set/ Excluding I-FAX, Folder, FTP /
Print if there is no Tx/Rx)
System settings list yes
T-30 monitor list yes (Service Function)
PC-Print Basic Function
Configuration GDI(Standard), PCL/XPS(Standard), PS3/PDF Direct(Option)
Support for Local yes, USB2.0 (High Speed)
Support for Network yes, 10/100Mbps(Auto Negotiation or fixed)
Data Transfer Protocol
>Standard TCP/IP
>>LPR yes (IPv4)
>>Port9100 yes
>>>Port9100 SNMP yes
(WindowsXP or later except Windows 2000)
>>>Port9100 PJL yes
>IPP yes (IPv4/IPv6) IPP version1.0
>IPDS yes (with PCL) (with AXIS Print Server) (for IBM AS400)
Print Language
GDI yes (Standard)
PCL5e yes (Standard)
PCLxL yes (Standard)
PJL Command yes
Font yes
>Latin 80 fonts
>Barcode/OCR 32 fonts (Option) (PCL5e Only)
>Cyrillic 15 fonts (PCL5e Only)
PS3 yes
Font yes
>Latin 136 fonts
PDF yes, PDF1.7 Compatibility
Font yes
>Latin 136 fonts
XPS yes
Printer Controller (PCL5e/XL)
Text Print Yes(Only Network Connection, Local Connection is not
supported.)
Printer Setting
>I/O Time-Out setting yes
(Default: 300 sec.)
>Form Setting[Line/Pages] yes
5 -128 (Default: Auto)
>Resolution yes
600 / 300 (Default: 600dpi)
>CR/LF yes
CR only, LF only/CR=CR+LF, LF=LF/CR=CR, LF=CR+LF/
CR=CR+LF, LF=CR+LF
(Default: CR only, LF only)
PCL Font
>Font Type Yes
(Default: Courier)
>Font Pitch yes
0.44-99.99
(Default: 10.0)
>Font Size yes
4.00-999.75
(Default: 12.0)
1-13
Item Specifications
>Symbol Set Yes
(Default: PC-8 Code Page 437)
Scan Function
Local Scanner(via USB) yes (TWAIN-scan box only)
Network Scanner(via LAN)(option) yes(TWAIN-scan box)
Setting method Embedded in MFP body
Scanning Color
>Color yes
>Black & White yes
>>Bi Level yes
>Grayscale Max. 256 levels
Resolution
>Scanning Resolution 600 dpi x 600 lpi
300 dpi x 300 lpi (default)
200 dpi x 200 dpi
>Support OS
>>Windows95 (English) no
>>Windows 98 no
>>Windows 98 Second Edition no
>>Windows Millennium Edition no
>>Windows NT 4.0 Workstation (SP6a or later) no
>>Windows 2000 Professional yes
>>Windows XP Home Edition yes
>>Windows XP Professional yes
>>Windows XP Professional x64 Edition yes
>>Windows Server 2003 yes
>>Windows Server 2003 x64 yes
>>Windows Vista Home Basic yes
>>Windows Vista Home Premium yes
>>Windows Vista Business yes
>>Windows Vista Enterprise yes
>>Windows Vista Ultimate yes
>>Windows Vista Home Basic x64 Edition yes
>>Windows Vista Home Premium x64 Edition yes
>>Windows Vista Business x64 Edition yes
>>Windows Vista Enterprise x64 Edition yes
>>Windows Vista Ultimate x64 Edition yes
>>Windows Server 2008 yes (network only)
>>Windows Server 2008 x64 yes (network only)
>>Windows 7 Will be supported in running change.
>>Mac (10.2, 10.3, 10,4 10.5) no
>>Linux no
>>Unix no
>Required Disk Space for driver installation 10MB and over
1-14
Item Specifications
Scanner Driver yes (TWAIN driver, version 1.9)
>Scanning System TWAIN: Scan box type
>Document Size setting yes
A4(SEF), A5(LEF), F4(SEF)
>Document Type setting no
>Resolution setting No conversion/400/300/200dpi (default: No conversion)
>Image Preview yes
>Scanning area setting no
>Scan Box yes
>># of boxes 30
>># of documents/box 99
>># of pages/document 9999
>>Password yes
>Driver Open Control (Hooters special) no
(no real-time-TWAIN support)
Transferring File Format
>MH no
>MR no
>MMR yes (mono)
>JBIG no
>JPEG yes (color)
>PDF no
Scan Advanced Functions
Batch Scan
>ON (1 stuck -> 1 file) yes (default)
>OFF(1 page -> 1 file) no
>Sheet Mode (1 sheet -> 1 file) yes
Destinations
>Scan to E-mail Select from AddressBook
Direct address input
Select from E-mail history
LDAP search
User Mail Address
>Scan to Folder Select from Folder Shortcut
Browse
(max. 5 destinations at 1 job)
>Scan to FTP Select from FTP Shortcut
Direct link input
(max. 5 destinations at 1 job)
>Scan to User Select from Message Board Users
>Scan to USB Memory yes(USB)
>Scan to Shared Box yes (Box)
Scan to Print Function yes
DocIndex Function yes (Type A, B, C, D)
Create PDF file with Password lock yes
Encryption algorithm: RC4 40bit/128bit, AES(default: RC4
40bit)
Authority: print, edit, copy
1-15
Item Specifications
Transmission protocol SMTP/ESMTP
Reception protocol SMTP/POP3
Communication speed Max.100Mbps
Encoding MIME/Base64
Document Size A3/B4/A4 (only A4 from the main unit)
Communication standard ITU-T T.37
Simple mode yes
Full mode yes
Resolution 8dpm×3.85lpm (200×100dpi)
8dpm×7.7lpm (200×200dpi)
16dpm×15.4lpm (400×400dpi)
600×600dpi
Coding method
>MH yes
>MR yes
>MMR yes
>JBIG yes
Coding method
TIFF-FX
>Profile-S(A4/MH/200dpi) yes
>Profile-F(A3/MMR/600dpi) yes
>Profile-J(A3/JBIG/600dpi) yes
>Profile-C (A3/JPEG/600dpi) no
PDF
>Image (BW MMR) yes
>Image (C JPEG) no
>characters no
I-FAX Tx Function
I-FAX Tx from Application yes (Use FAX driver)
I-FAX Tx by Client User yes (Browser/Panel)
Transmit reservation command file Dedicated command file
# of Tx Reservation Max 100
(Max. 90 when “Archiving setting is ON)
Broadcast
# of Locations 2,030
- 2000(Address Book)
- 30(Direct Input)
Group Tx yes
# of Groups 200 (fixed)
Security no
S/MIME no
PGP/MIME no
Rx E-mail Forward to Fax
(Off ramp Gateway)
T.37 Standard (FAX=XXX@XXX) yes
Lightning FAX no
Direct SMTP Transmission yes
Direct DNS no
SIP no
Reroute Tx yes
Fax/E-mail mixed Tx yes
Duplex scanning yes
Manual duplex scanning no
Auto Document Division
normal mode (1stack 1file) yes
1-16
Item Specifications
Page mode(1page 1file) no
Sheet mode(1Sheet 1file) yes
E-mail resend yes
SMTP Authentication yes
Authentication method LOGIN, PLAIN, CRAM-MD5
I-FAX Rx Function
Text E-mail Reception yes
English yes
Other Language Languages supported by Latin1
Font Bitmap font 1 style (26dot)
Mail Rx with the attachment file
TIFF-FX yes
Profile-S yes
Profile-F yes
Profile-J yes
Profile-C no
PDF
CCITT yes (PDF made by this machine only)
Rx by using POP3 yes
Auto Reception/Auto Print yes
Auto Reception/Manual Print yes (by Received Mail Routing)
Manual Reception yes
APOP Authentication yes
Rx by using SMTP yes
ESMTP Support no
Access Limitation (Filter) yes
Multiplex communication yes (default 1 session)
Printer Driver
Paper Size Setting yes
>(Simplex Printing) [Cassette]
A4(SEF), A5(LEF), F4(SEF)
Letter(SEF), Half-Letter(LEF), Legal(SEF)
[Bypass Tray]
Letter(SEF), HalfLetter(LEF), Legal(SEF),
Executive(SEF), A6(SEF), A5(LEF),
A4(SEF), F4(SEF), DL(SEF), COM#10(SEF),
Monarch(SEF), Postcard(SEF),
Custom Size (width:3.82-8.50 inches, length:5.51-14.01
inches)
[Bypass]
Letter(SEF), Legal(SEF), A4(SEF), F4(SEF)
default: A4(LEF)
Custom Paper Setting yes
>Size Edit yes, 50 patterns
>Name 20 characters
>Short Edge 3.82-8.5 inches
97-216mm
>Long Edge 5.51-14.01 inches
140-356mm
Paper Supply Setting yes, Auto/Cassette1-2/Bypass Tray
1-17
Item Specifications
Paper Media Setting Yes
Plain, Pasteboard, OHP, Envelope/Postcard
(Default: Plain)
Cover sheet yes
Sort Print
>Electric Sort yes, (Default: Off)
Resolution
>600x600 dpi yes (default)
>300x300 dpi yes
Toner Saving yes, On/Off (Default: Off)
Preset Enlarge/Reduction yes
>1% zoom yes, 25% - 400% (1% step)
Fit to Paper yes
Combine Print yes (2-up/4-up/8-up)
Duplex Print yes
Watermarks GDI: no / PCL&PS: yes (default: OFF)
Security Print yes
TrueType Mode GDI: no / PCL&PS: yes
Specification of client PC
>Support PC, WorkStation PC/AT compatible machine
>Support OS
>>Windows95 (English) no
>>Windows 98 no
>>Windows 98 Second Edition no
>>Windows Millennium Edition no
>>Windows NT 4.0 Workstation (SP6a or later) no
>>Windows 2000 Professional yes
>>Windows XP Home Edition yes
>>Windows XP Professional yes
>>Windows XP Professional x64 Edition yes
>>Windows Server 2003 yes
>>Windows Server 2003 x64 yes
>>Windows Vista Home Basic yes
>>Windows Vista Home Premium yes
>>Windows Vista Business yes
>>Windows Vista Enterprise yes
>>Windows Vista Ultimate yes
>>Windows Vista Home Basic x64 Edition yes
>>Windows Vista Home Premium x64 Edition yes
>>Windows Vista Business x64 Edition yes
>>Windows Vista Enterprise x64 Edition yes
>>Windows Vista Ultimate x64 Edition yes
>>Windows Server 2008 yes
>>Windows Server 2008 x64 yes
>>Windows 7 Will be supported in running change.
1-18
Item Specifications
>>>HP-UX yes (PCL 5e, PS3)
Version: 11i v1/ 11i v1.5 / 11i v1.6 / 11i v2/11i v3
>>>AIX yes (PCL 5e, PS3)
タ
Version: 5L 5.3 / 6.1
>>>Others
>>AS400 yes (PCL 5e only)
Version:V5R1 / V5R2 / V5R3 / V5R4 / V6R1
Others
>HP PJL Support GDI: no / PCL: yes
>Citrix yes
Citrix Presentation Server 4.5(XenAPP 4.5)
w/ Windows Server 2003 x86
>Shared Print(Microsoft Point and Print) yes (Only STD-TCP/IP)
*XPS does not supports the following combinations.
**Client: Windows Vista x64 / Server Windows 2008 x64
**Client: Windows 2008 x64 / Server Windows2008 x64
>Oracle no
>SAP yes (PCL 5e, PS3)
Version:SAP R/3 Enterprise(4.7),
SAP ERP 2004,
SAP ERP 6.0
Fax Driver
Fit to Page yes
Coding Method MMR
Resolution
> 8 dpm×7.7 lpm (200×200 dpi) yes
> 16 dpm×15.4 lpm (400×400 dpi) yes
> 24 dpm×23.1 lpm (600×600 dpi) yes
Halftone 256 levels (Dither Matrix)
8 dpm×7.7 lpm (200×200 dpi)
Support for OS
>Support OS
>>Windows95 (English) no
>>Windows 98 no
>>Windows 98 Second Edition no
>>Windows Millennium Edition no
>>Windows NT 4.0 Workstation (SP6a and no
later)
>>Windows 2000 Professional yes
>>Windows XP Home Edition yes
>>Windows XP Professional yes
>>Windows XP Professional x64 Edition yes
>>Windows Server 2003 yes
>>Windows Server 2003 x64 yes
>>Windows Vista Home Basic yes
>>Windows Vista Home Premium yes
>>Windows Vista Business yes
>>Windows Vista Enterprise yes
>>Windows Vista Ultimate x64 Edition yes
>>Windows Vista Home Basic x64 Edition yes
>>Windows Vista Home Premium x64 yes
Edition
>>Windows Vista Business x64 Edition yes
1-19
Item Specifications
>>Windows Vista Enterprise x64 Edition yes
>>Windows Vista Ultimate x64 Edition yes
>>Windows Server 2008 yes
>>Windows Server 2008 x64 yes
>>Windows 7 Will be supported in running change.
>>Mac no
>>Linux no
>>Unix no
>>>Sun Solaris no
>>>HP-UX no
>>>AIX no
>>>Others no
>>AS400 no
yes (supported by specific version and settings)
Shared Print (Microsoft Point and Print) yes (Only STD-TCP/IP) (Only Simple Mode)
(WindowsOS except Windows2000(Client/Server)
PC Utility
TIFF Maker yes
1-21
Item Specifications
Index file of archived documents yes, when the network folder is selected as destination (CSV
format, up to 1000 logs in 1 file)
Data Type yes
Communication Executed Time yes
File Name yes
File Path yes
# of pages yes
Sender yes
Destination yes
Communication Result no
Archiving setting by user no
Network Scan Setting (only Admin.)
Batch Scan Setting
ON (1 stuck -> 1 file) yes (default)
OFF(1 page -> 1 file) no
Sheet Mode (1 sheet -> 1 file) yes
Storage Period of scanned Document yes,1-99 days/Indefinite (default: 30days)
Shortcut Settings
Create Folder Short-cut yes (max. 300 short-cuts)
The # of shortcut increase by CF quantity no
increase
Create FTP URL Short-cut yes (max. 20 short-cuts)
The # of shortcut increase by CF quantity no
increase
Initial Settings (only Admin.)
File format of preview document
TIFF yes (default)
PDF yes
File format of documents downloaded from
Message Board (CF)
TIFF yes (default)
PDF yes
Delete/Leave documents after download yes
SNMP Agent Setting
Setting Method Browser
Service Activate ON/OFF yes
Agent Recognition Setting yes
Contact Destination yes
Name yes
Location yes
Security Setting yes
Community Name yes
- Write: “private”
- Read: “public”
SNMP Agent Initialize yes
Version 1
MIB (Management Information Base)
MIB support version MIB-2
Standard MIB Information
Private MIB Information
LDAP Basic Specification
LDAP Supported Version Version.2 no
Version.3 yes
LDAP Operation
1-22
Item Specifications
Search yes
Programmable LDAP Server
# of LDAP Server 5
LDAP Setting Parameters
Name yes, 23 characters
LDAP Server Name yes, 99 characters
IP Address yes
LDAP Port # yes
Search Base yes, 99 characters
Auto detection of the search starting point yes
# of max. results setting yes, 001-100 (default 50)
Time Limit yes, 0000-9999 (default: 0000 = Unlimited)
Authentication
anonymous yes
name yes
name+password yes
Description yes, 49 characters
Search Method Any, Initial, Final, Equal, Not Use
LDAP Search Operation
Search Method
Name yes
Default Name Description1 cn
Default Name Description2 commonname
# of characters 49 characters
E-Mail yes
Default E-Mail Description1 mail
Default E-Mail Description2 -
# of characters 49 characters
Fax # yes
Default Fax Description1 facsimileTelephoneNumber
Default Fax Description2 -
# of characters 49 characters
TEL# yes
Default TEL Description1 telephonenumber
Default TEL Description1 -
# of characters 49 characters
Organization no
Default Organization Description1 N/A
Default Organization Description1 N/A
# of characters N/A
Company Name yes
Company Name Default1 company
Company Name Default2 o
# of characters 49 characters
Search Rule Setting yes
Default setting
Search Key Rule Setting
Equal yes
Initial yes
Final yes
Any yes (default)
Not Equal no
Not Any no
1-23
Item Specifications
Exist no
Not Use yes
Operation Interface
MFP Control Panel yes
Browser via network yes(Multi Clients)
Supported character codes
US ASCII yes
UTF-8 yes (Shift JIS, Latin1)
Supported directory servers
Active directory on Microsoft Windows 2000 yes
server (ENG)
Active directory on Microsoft Windows 2003 yes
server (ENG)
Active directory on Microsoft Windows 2008 yes
server (ENG)
Novell e-Directory on Windows 2000 no
server(ENG)
OpenLDAP on LINUX(ENG) yes
1-24
Item Specifications
Network Authentication Settings
Automatic Logout Function Support yes
Range of Automatic Logout Time 1-10(minites)
Default Automatic Logout Time 3(minites)
Number of characters that can be input
User Name 64
Password 28
Domain Name 255
Windows NT Server N/A
Active Directory 255
User Authentication
MFP Control Panel yes (Log-in on Control Panel)
Browser via network yes (Log-in on Web Browser)
PC-Print yes (Security Print)
PC-FAX yes (Log-in on Fax Driver)
TWAIN no
Optional Kits
Paper supply unit yes, Universal type
PostScript3 Kit yes
Barcode/OCR Font yes
PS3 & Barcode/OCR Font yes
Mechanical counter yes
Expandable CF Memory for Network board yes
Expandable CF Memory for PCL board (for yes
PDF Direct Print)
Foreign Device Interface yes
1-25
2 Machine Composition
2.1 Document Scanning Sequence
2.1.1 Auto Document Feeder (ADF) Section
ADF (Auto Document Feeder) is a device that feeds the document continuously one page by one to
the scanning section automatically. It consists mainly of document tray, Tx cover, inner guide, and
platen cover. When the device is categorized by its functions, it consists of separator section that
picks up each page of documents, and scan section that scans the document.
1 2 3 4 5 6 7 8
15 14 13 12 11 10 9
No. Part name No. Part name
1 Press roller 9 Mirror A
2 DS2 sensor 10 Mirror C
3 Feed roller 11 Mirror A
4 Separate roller 12 Lens
5 Separate pad 13 Home sensor
6 Pickup roller 14 Mirror B
7 DS1 sensor 15 CCD
8 Exit roller
Original Detection
The sizes of the documents are detected by the following two sensors;
2-1
Scanning section
The document sensor (DS2) is placed at scanning position to detect the leading edge and trailing
edge of the document.
When the leading edge is detected, the feed roller transfers the document a certain steps where the
scanning begins. When the trailing edge is detected, the feed roller transfers the document a certain
steps where the scanning ends.
If the document has two or more pages, feeding of the next page begins when the former page scan-
ning ends, and the page is scanned in the same way.
The steps where scanning begins can be adjusted with machine parameter 013, and the steps where
scanning ends by machine parameter 014.
5 2
3
4
No. Part name No. Part name
1 FBS motor 4 Lens
2 Lamp (LED) 5 CCD PCB
3 Scanner frame 6 Home sensor
2-2
Exposure Section: Construction and Function
1 2
1 Reflector tape
The reflector tape reflects the light from the exposure lamp and supplements its illumination.
This helps to lighten the shadow that is made when copying a document not touching the
document glass such as a opened book.
2 Exposure lamp
A white LED array is used to illuminate the document.
3 Mirror A
Directs the reflected light from the document to the lends.
2-3
2.2 Recording Section
Recording Paper Feed Path
A sheet of the recording paper is separated from the remaining paper by the friction of the pickup
roller. The paper is fed along the paper guide until it reaches the register roller. Then it is fed by the
rotation of the register roller.
At duplex printing, the paper is transferred to the exit when the first side of paper is printed. After a few
steps after the PDS and DPS sensor detect the paper trailing edge, the exit roller rolls in reverse and
the paper is transferred to the image processing area by the duplex rollers.
The paper reaches to the image transfer area inside out, and the second side of the paper is printed.
2-4
2.3 Image Processing
The image processing is roughly divide into the following steps:
1. Drum Charging
2. Drum Exposure
3. Development
4. Image transfer
5. Fusing
6. Erasing
7. Cleaning
Drum charging
Fusing
Cleaning
Exposure
Drum
Eraser Lamp
Image transfer
Development
2-5
2.3.3 Development
Toner is applied to the invisible static image on the Drum and a toner image is created on the surface.
Toner agitator
Drum
Developing roller
PC Drum
2-6
2.3.5 Erasing
An LED lamp exposes the Drum surface. When it is exposed the drum charge erases. This helps the
drum to be recharged evenly at the next step of charging.
Drum
LED Lamp
2.3.6 Cleaning
The residual toner or paper dust must be removed from the drum. Paper dust is removed from the
drum surface by a rubber roller. And then by a metallic roller, and finally scraped off.
The residual toner is removed by the developing roller and toner supply roller, and is recycled.
Cleaning
Drum
Development
2-7
2.3.7 Fusing
An Overview
The toner image transferred on to the paper is securely fixed.
A heat roller system is used as the fusing system. The toner image is fused by Heater Roller heated
by the Heater Lamp, and securely fixed by the pressure between the Heater roller and Press rollers.
A Thermistor detects and controls the Heater Roller temperature.
The Thermostat functions when the Heater Lamp is not turned OFF even if the Thermistor detects a
high temperature malfunction.
Press roller
Exit roller
Thermistor
Press roller
Heater lamp
Heater roller
2-8
Fusing Temperature Control Circuit
The Thermistor detects the surface temperature of the Heater Roller and inputs that analog voltage
into the Main Control PCB. Corresponding to this data, the Heater Lamp ON/OFF signal is output to
the Heater ON/OFF switch of the power supply unit, causing the Heater Lamp to turn ON or OFF to
control the fusing temperature.
When the Heater Lamp is not turned OFF even if the Thermistor detects a high temperature malfunc-
tion, the thermostat shuts down the power to the heater lamp. When the thermostat is malfunction, the
thermal cut-off shuts down the power to the heater lamp.
Main switch
Fusing unit Thermistor
Heater Lamp
Fusing temperature
1) Warming Up After the initialization of the printer, warming up of the printer starts and the
Heater Lamp turns ON until the temperature of the Heater Roller reaches ap-
prox. 140 °C.
2) Printing When the printer obtains the printing command from its controller, the Heater
Roller is maintained at 170, 185 or 206 °C .
After printing, the printer turns to ready mode. The fuser kept at low tempera-
ture.
3) Ready The Heater Roller maintained at approx. 110 °C.
4) Energy save mode In this mode, saving the power.
Temperature
( F) ( C)
402 206
365 185 Post card, envelope, or transparency
338 170 Small size paper (A5 and half-letter)
230 110
Power ON
2-9
2.4 Interconnect Block Diagram
2-10
2-11
2-12
2-13
2-14
2.5 Circuit board constructions
PCB MAIN
PCB PDL
PCB LPH MAIN
MOTOR
PCI Bus
PANEL
BW LCD
ADF
SPEAKER Audio UNIT
MD0021 SYSTEM ASIC
COMM PRINTER ADF
Motor Driver
System Bus
COUNTER
FLASH ROM DDR SDRAM
128MB (*1)
HIGH VOLTAGE PCI I/F DDR SDRAM 128MB
POWER SUPPLY CONTROL PCB SCANNER
+DMAC
SDRAM Motor Driver FBS
64x2MB MOTOR
SYS DMAC
AFE
PCB CCD
Heater SRAM (*2) MD0022
LAMP Color
1Mb MD0022 I/F IMAGE CCD
SYS I/F PROCESSING
2-15
2.5.1 Main control board
This board controls the MFP system. By inserting the USB memory stick, firmware can be updated.
The main devices mounted on the main control board and their functions are as follows:
CPU This performs the firmware.
This controls the high voltage power board.
MD0021 This controls the memory.
This controls the scanner motor.
This edits the image such as rotation, mirroring, or n-in-1.
This transfers the serial image date to LPH board.
This performs the USB functions.
Modem This has G3 and Super G3 communication function.
Memory section FLASH memory
• The FLASH memory stores program data, background level data, and other param-
eters.
SRAM
• The SRAM stores user registered data. Is is backed up by a lithium battery.
• The data will be cleared by removing the jumper pin JP2.
SDRAM
• The SDRAM is for following use. It is backed up by a Ni-MH battery on the main con-
trol board:
1) Stores program data; When the machine is turned on, CPU operation data
is copied from FLASH memory on SDRAM, and then executed from the
SDRAM.
2) Stores encoded image data.
3) Works as temporary communication memory.
USB controller This controls the USB HOST function.
2-16
2.5.7 Printer Description Language (PDL) board
This rasterizes print data transmitted from the computer, as the main control board cannot do it.
CONTOL +3. 3V
DC/DC +3V 11
12
PC2A
4
5
6
9
10
PT102 13
HC1 14
15
PT101
HC2
This board generates high-voltage power required for electrophotographic system ; charge, develop-
ing, transfer, and cleaning sections.
In charging section, it generates positive voltage which is applied to the wire in the drum unit in order
to charge the drum surface positive. It monitors the charge condition through the wire condition. Also it
charges the mesh grid electrode at the opening of charger in order to make the drum charge potential
even.
In developing section, it generates positive voltage which is applied to the developing roller and supply
roller in the developing unit in order to transfer the toner in the developing unit to the drum. The con-
trol of output voltage is made by an analogue signal.
In transfer section, it generates negative voltage which is applied to the transfer roller in order to trans-
fer the toner on the drum to paper. The control of output voltage is made by an analogue signal. Also
generates positive voltage when cleaning the transfer roller.
In cleaning section, it generates positive voltage which is applied to the cleaning roller and cleaning
shaft in order to collect paper dust on the drum.
2-17
2.5.10 Network Control Unit (NCU) board
The NCU board provides the connection to the telephone line. It consists of the interface circuit, ring
signal detector and telephone control circuit.
DP relay
Connects the telephone line to the fax.
S relay
Used to connect the telephone line at seizure state.
OH & Tone detector
Detects the On-hook condition of the Phone 1 and Phone 2.
H relay
Disconnects the Phone 1 and Phone 2 line from PSTN.
24V generator
Supplies 24 volts to the relays for OH detection of Phone 1 or Phone 2.
Ring signal detector
A photo coupler that detects an incoming ring.
2-18
2.6 Sensors
2.6.1 Sensor Locations
The following illustration shows the relative positions of the machine’s sensors.
HS
PES1
TS2
TS1
JAMC2
OPEN2
PES2
APS
DS1
DS2
TXIL
COVER-SW
PDS DPS
JAMC1
PSS
Thermistor
OPEN1
TRAYS
2-19
2.6.2 Sensor Descriptions
The following table gives a brief description of each sensor and its function.
Code Name Detects Sensor Type
DS1 Document sensor 1 Presence of document in feeder Photo interrupter
DS2 Document sensor 2 Leading and trailing edge of Photo interrupter
document
APS ADF permit sensor Platen cover quite close or not Photo interrupter
HS Mirror carriage home Mirror carriage position Photo interrupter
position sensor
TXIL Interlock switch Scanner cover open or close Mechanical Switch
COVER Cover switch Detects front cover and the first Mechanical Switch
cassette jam access cover are
open or close
PDS Paper discharge sensor Detects paper pass at paper exit Photo interrupter
DPS Duplex paper sensor Detects paper pass of the duplex Photo interrupter
printing paper
OPEN1 Paper cassette open Detects the first paper cassette Photo interrupter
sensor open or close
PES1 Paper empty sensor Detects presence of recording Photo interrupter
paper in the first paper
cassette
TS1 Toner sensor 1 Detects the toner empty for small Photo interrupter
capacity toner cartridge
TS2 Toner sensor Detects the toner empty for large Photo interrupter
capacity toner cartridge
PSS Paper supply sensor Detects paper feeding out of cas- Photo interrupter
sette/tray
TRAYS Tray sensor Detects presence of recording Photo interrupter
paper in the bypass tray
JAMC1 Jam access cover sen- Detects the side cover open or Photo interrupter
sor close
2-20
2.7 Function detail and additional information
2.7.1 Port setting list
2-21
3 Adjustment Procedures
3.1 Field Service Program Modes
The fax machine feature maintenance modes for machine adjustment. Each mode is listed below
along with the command used to activate the mode and a brief functional description.
When you press “ * ”, you will hear short beeps. However continue the operation, as there is no prob-
lem.
Service Program Explanation Operation Page
Machine Parameters Used to set or clear machine parameters. <Setting>, <*>, <0>, <0> 3-3
Memory Switch Used to set or clear memory switches <Setting>, <*>, <0>, <1> 3-19
User data settings This mode clears user programmed informa- <Setting>, <*>, <0>, <2> 3-76
tion.
All RAM clear This mode clears all backup data to initialize <Setting>, <*>, <0>, <3> 3-76
the machine.
Unique Switches These switches are used to program internal <Setting>, <*>, <0>, <4> 3-49
machine parameters.
T30 Monitor The communications on the journal list are <Setting>, <*>, <0>, <5> 3-77
able to print.
Printer maintenance Shows the error code for "Checkout error" <Setting>, <*>, <0>, <6> 3-80
mode errors.
Service Report Print- You can print out a report that contains ma- <Setting>, <*>, <0>, <7> 3-83
ing chine’s usage and error history.
Monitor speaker If you need to monitor the signal of fax com- <Setting>, <*>, <0>, <8> 3-88
munication, turn this mode on.
Test Modes This mode offers the ability to print a test <Setting>, <*>, <0>, <9> 3-88
pattern and monitor certain unit output func-
tions. Included are followings.
1. Life monitor
2. Printer test
3. Feeder test
4. Set background level
5. Make Color Gamma
6. Select Color Gamma
Print parameter This function instructs the unit to print a list <Setting>, <*>, <1>, <0> 3-94
settings of the machine parameter, memory switch
and unique switch settings.
Factory functions Allows to perform a series of diagnostic <Setting>, <*>, <1>, <1> 3-94
tests:
1. LED test
2. LCD test
3. Panel test
4. SRAM check
5. DRAM check
6. RTC test
7. Page memory check
8. Pseudo ring test
9. Serial number writing
Line tests This mode offers several internal tests and <Setting>, <*>, <1>, <2> 3-99
ability to monitor certain unit output func-
tions.
1. Relay test
2. Tonal signal test
3. DTMF output test
Mirror carriage trans- This mode moves the mirror carriage to the <Setting>, <*>, <1>, <4> 3-102
fer mode transport position.
Consumable order Used to set or clear the consumable order <Setting>, <*>, <1>, <5> 3-103
sheet sheet.
DRAM clear This clears the image storage memory. <Setting>, <*>, <1>, <6> 3-109
3-1
Service Program Explanation Operation Page
Life monitor Use this mode to clear the resettable counter <Setting>, <*>, <2>, <0> 3-109
maintenance or reenter the life monitor.
Sensor input test This mode enables to confirm the sensor <Setting>, <*>, <2>, <2> 3-111
status.
Printer diagnostic This mode enables to confirm the operation <Setting>, <*>, <2>, <3> 3-112
mode of the printer parts.
Network service mode Used to clear administrator's password andi <Setting>, <*>, <2>, <4> 3-113
initialize authentication method.
Flash ROM Sum This mode enables to check Sum after the <Setting>, <*>, <2>, <9> 3-114
check Flash ROM version is updated.
Set service report Used to enter location where to send the ser- <Setting>, <*>, <4>, <2> 3-114
vice report.
Printer registration This mode adjusts the print position. <Setting>, <*>, <4>, <3> 3-116
adjustment
Reset printer trouble This mode clears the service call. Clear the <Setting>, <*>, <4>, <5> 3-117
warning when the trouble is settled.
Cleaning mode This mode rotate the Pickup roller and reg- <Setting>, <*>, <4>, <6> 3-117
istration roller automatically so that you can
clean the surface of them.
Key Counter If you have attached the key counter to the <Setting>, <*>, <5>, <0> 3-118
machine activate this mode to let it count the
printed-paper.
Network switch mode Adjust the network parameter. <Setting>, <*>, <5>, <1> 3-118
Touch Panel Adjust- Correct the X, Y on the touch panel. <Setting>, <*>, <5>, <6> 3-122
ment
Printer control param- Adjust functions of print controller. <Setting>, <*>, <5>, <7> 3-122
eter mode
Network Capture You can capture the packet data the ma- <Setting>, <*>, <5>, <8> 3-125
chine has sent and received, and download
it from the web browser or sent it to an e-mail
address.
Storage Maintenance This mode is used to erase or initialize the <Setting>, <*>, <5>, <9> 3-128
Compact Flash (CF) memory card on Mes-
sage Board.
Coverage Rate You can set the toner coverage rate of pa- <Setting>, <*>, <6>, <0> 3-130
per. This will be the base to calculate the
toner consumption of the users.
Service function menu All the field service program modes are avail- <Setting>, <*>, <7>, <7> 3-130
able from the menu.
Wire cleaning warning This mode makes to display the cleaning <Setting>, <*>, <8>, <6> 3-130
warning for drum charge wire an print head
in a certain interval.
Installing language You can install, edit or delete languages on <Setting>, <*>, <9>, <1> 3-131
the machine that is prepared in and USB
memory.
Counter Information This mode is used to correct the counter <Setting>, <*>, <9>, <3> 3-132
Maintenance data on SRAM (main control panel) and CF
memory card.
Asset Number This mode is used to input the asset number. <Setting>, <*>, <9>, <5> 3-132
Update the software Update main ROM, optional print controller <Setting>, <*>, <9>, <8> 3-133
ROM and network board ROM using this
mode.
Quick initial settings You can do the following setting with continu- <Setting>, <*>, <9>, <9> 3-133
ously:
1. Initial settings
2. Consumable order sheet
3-2
3.2 Machine Parameter Adjustment
3.2.1 Setting the Machine Parameters
These switches are used to program internal machine parameters. The primary back up battery main-
tains these settings if power is lost.
You can confirm the initial setting of each Machine parameter by the Machine Parameters List.
The Machine Parameters List will be printed by pressing [List Parameter].
3-3
3.2.2 Clearing the Machine Parameters
Resets the machine parameters to factory defaults.
Adjustable items :
Adujstment Parameter
• Image data output level (Data attenuation) 001
• ADF Scanning start position adjustment (Horizontal direction) 010
• ADF Elastic rate adjustment (Horizontal direction) 011
• ADF Elastic rate adjustment (Vertical direction) 012
• ADF Scanning start position adjustment (Vertical direction) 013
• ADF Scanning end position adjustment (Vertical direction) 014
• FBS Scanning start position adjustment (Horizontal direction) 015
• FBS Elastic rate adjustment (Horizontal direction) 016
• FBS Elastic rate adjustment (Vertical direction) 017
• FBS Scanning start position adjustment (Vertical direction 018
• Mirror carriage standby position adjustment 020
• Mirror carriage transfer mode position adjustment 021
• Background level adjustment position 025
Additional steps for fax scanning
• ADF Scanning start position adjustment (Vertical direction) 043
• FBS Scanning start position adjustment (Vertical direction) 045
• ADF/RADF(front side) Scanning end position adjustment (Vertical direction) 046
• Protect duplex printing for cassette 1 / cassette 2/ bypass tray / duplex unit 092
• Loop volume adjustment (Cassette 1) 260
• Loop volume adjustment (Cassette 2) 261
• Loop volume adjustment (Bypass tray) 267
• Loop volume adjustment (Duplex unit) 268
• Current adjustment (A5 size plain paper) 280
• Current adjustment (Envelop) 281
• Current adjustment (Postcard) 282
• Current adjustment (A4 and F4 plain paper - front side) 285
• Current adjustment (OHP) 288
• Current adjustment (A4 and F4 plain paper - back side) 289
3-4
Machine Parameter 000 — Factory use only
3-5
Machine Parameter 011
Initial
Switch Adjust Usage/Comments
Setting
7 0 Adjustment of the scanning Switch 76543210 Settings
6 0 stretching and squeezing for
5 0 ADF. bit 76543210
(Horizontal) 01111111 +1.27%
4 0
:
3 0 00010000 +0.16%
The plus setting stretches the
2 0 image data and the :
1 0 minus setting squeezes it. 00000100 +0.04%
0 0 :
Each setting changes by 00000000 0% Standard
0.01% :
10000100 -0.04%
:
10010000 -0.16%
:
11111111 -1.27%
3-6
Machine Parameter 013
Initial
Switch Adjust Usage/Comments
Setting
7 0 Leading edge document Switch 76543210 Settings
6 0 margin adjustment (ADF)
5 0 127 steps 01111111 +10.76 mm
4 0 Adjusts the leading edge :
margin from Document 00100000 +2.71 mm
3 1
Sensor 2 (DS2) to the start :
2 0 of scanning the position. 00010000 +1.36 mm
1 0 :
0 1 00001000 +0.68mm
1 step = 2 / 600 dpi :
(0.0847 mm) 00000000 15.6 mm
:
10001000 -0.68 mm
:
10010000 -1.36 mm
:
10100000 -2.71 mm
:
100111111 -5.34 mm
:
-127steps 11111111 -10.76 mm
3-7
Machine Parameter 015
Initial
Switch Adjust Usage/Comments
Setting
7 0 FBS scanner registration Switch 76543210 Settings
6 0 adjustment (Horizontal)
5 0 127 steps 01111111 +10.76 mm
4 0 Adjusts the start point to :
scan the document. 00100000 +2.71 mm
3 0
The plus setting increases :
2 0 the left margin and the minus 00010000 +1.36 mm
1 1 setting decreases it. :
0 1 00001000 +0.68mm
1 step = 2 / 600 dpi :
(0.0847 mm) 00000000 0 mm
:
10000010 -0.17 mm
:
10001000 -0.68 mm
:
10010000 -1.36 mm
:
10100000 -2.71 mm
:
-127steps 11111111 -10.76 mm
3-8
Machine Parameter 017
Initial
Switch Adjust Usage/Comments
Setting
7 0 Adjustment of the scanning Switch 76543210 Settings
6 0 stretching and squeezing for
5 1 FBS. bit 76543210
(Vertical) 01111111 +1.27%
4 0
:
3 0 00010000 +0.16%
The plus setting squeezes
2 1 the image data and the :
1 0 minus setting stretches it. 00000100 +0.04%
0 1 :
Each setting changes by 00000000 0% Standard
0.01% :
10000100 -0.04%
:
10010000 -0.16%
:
11111111 -1.27%
3-9
Machine Parameter 020
Initial
Switch Adjust Usage/Comments
Setting
7 0 Mirror carriage standby Switch 76543210 Settings
6 0 position adjustment
5 0 127 steps 01111111 +10.76 mm
4 0 Adjusts the number of the :
steps from the home sensor 00100000 +2.71 mm
3 0
of the mirror carriage OFF :
2 0 to the standby position. 00010000 +1.36 mm
1 0 :
0 0 1 step = 2 / 600 dpi 00001000 +0.68mm
(0.0847 mm) :
00000000 0 mm
:
10000010 -0.17 mm Initial setting
:
10001000 -0.68 mm
:
10010000 -1.36 mm
:
10100000 -2.71 mm
:
-127steps 11111111 -10.76 mm
3-10
Machine Parameter 025
Initial
Switch Adjust Usage/Comments
Setting
7 1 Background level adjustment Switch 76543210 Settings
6 0 starting position
5 0 127 steps 01111111 +10.76 mm
4 1 Adjusts the number of the :
steps from the home sensor 00100000 +2.71 mm
3 0
of the mirror carriage OFF :
2 0 to the background level 00010000 +1.36 mm
1 0 adjusting start position. :
0 1 00001000 +0.68mm
1 step = 2 / 600 dpi :
(0.0847 mm) 00000000 default position (15.35mm)
:
10001000 -0.68 mm
:
10010000 -1.36 mm
:
10100000 -2.71 mm
:
-127steps 11111111 -10.76 mm
3-13
Machine Parameter 260
Initial
Switch Adjust Usage/Comments
Setting
7 0 Adjust the loop at the synchronizing roller.
6 0 More loop will correct paper skew, but thin paper may
5 0 jam easily.
4 0 Adjust it one step at a time.
3 0
bit 43210
2 0 0 1 1 1 1 +5.0 mm
1 0 Cassette 1 loop volume 0 0 1 0 0 +4.2 mm
0 0 0 0 0 1 1 +3.4 mm
0 0 0 1 0 +1.7 mm
0 0 0 0 1 + 0.8 mm
0 0 0 0 0 No adjustment (default)
3-14
Machine Parameter 267
Initial
Switch Adjust Usage/Comments
Setting
7 0 Adjust the loop at the synchronizing roller.
6 0 More loop will correct paper skew, but thin paper may
5 0 jam easily.
4 0 Adjust it one step at a time.
3 0
bit 43210
2 0 0 1 1 1 1 +5.0 mm
1 0 Bypass tray loop volume 0 0 1 0 0 +4.2 mm
0 0 0 0 0 1 1 +3.4 mm
0 0 0 1 0 +1.7 mm
0 0 0 0 1 + 0.8 mm
0 0 0 0 0 No adjustment (default)
3-15
Machine Parameter 280
Initial
Switch Adjust Usage/Comments
Setting
7 0 Current adjustment When transfer problems occur, adjust this param-
6 0 eter.
5 0 A5 size Switch 76543210 Settings
4 0 Plain paper
31 steps 00011111 +3.41 mA
3 0
:
2 0 8 steps 00001000 +0.88 mA
1 0 The plus setting increases :
0 0 the current and the minus 00000000 0 mA Initial setting
setting decreases it. -1 steps 10000001 -0.11 mA
-2 steps 10000010 -0.22 mA
Each setting changes by :
0.11 mA. -8 steps 10001000 -0.88 mA
:
-31 steps 10011111 -3.41 mA
NOTE
• Adjusting them too many steps affect the print
quality. Just try to decrease one or two steps
at first.
• DO NOT adjust the steps larger than 31 or
smaller than -31.
NOTE
• Adjusting them too many steps affect the print
quality. Just try to decrease one or two steps
at first.
• DO NOT adjust the steps larger than 31 or
smaller than -31.
3-16
Machine Parameter 282
Initial
Switch Adjust Usage/Comments
Setting
7 0 Current adjustment When transfer problems occur, adjust this
6 0 parameter.
5 0 Postcards Switch 76543210 Settings
4 0
31 steps 00011111 +3.41 mA
3 0
:
2 0 The plus setting increases 8 steps 00001000 +0.88 mA
1 0 the current and the minus :
0 0 setting decreases it. 00000000 0 mA Initial setting
-1 steps 10000001 -0.11 mA
Each setting changes by -2 steps 10000010 -0.22 mA
0.11 mA. :
-8 steps 10001000 -0.88 mA
:
-31 steps 10011111 -3.41 mA
NOTE
• Adjusting them too many steps affect the print
quality. Just try to decrease one or two steps
at first.
• DO NOT adjust the steps larger than 31 or
smaller than -31.
NOTE
• Adjusting them too many steps affect the print
quality. Just try to decrease one or two steps
at first.
• DO NOT adjust the steps larger than 31 or
smaller than -31.
3-17
Machine Parameter 286 ~ 287— Factory use only
NOTE
• Adjusting them too many steps affect the print
quality. Just try to decrease one or two steps
at first.
• DO NOT adjust the steps larger than 31 or
smaller than -31.
NOTE
• Adjusting them too many steps affect the print
quality. Just try to decrease one or two steps
at first.
• DO NOT adjust the steps larger than 31 or
smaller than -31.
3-18
3.3 Memory Switch Adjustment
3.3.1 Setting the Memory Switches
These switches are used to program internal machine parameters. The primary back up battery main-
tains these settings if power are lost.
You can confirm the initial setting of each Memory Switch by the Memory Switches List.
The memory switch List will be printed by pressing [Mem Switch Print].
3-19
3.3.2 Clearing the Memory Switches
Resets the memory switches to factory defaults.
1. Press <Setting>, <*>, <0>, <1>.
2. Press [Mem Switch Clear].
3. Press [Yes]. The memory switches will reset to factory defaults.
Adjustable items :
3-20
023 • V .34 reception
• Action at time-out in Fax / tel ready mode
• Calling period in Fax / Tel reception mode
030 • Number of HDLC end flags
• Digital cable equalizer
• Tone detection level
031 • EYE-Q check level at 7200 bps
• EYE-Q check level at 9600 bps
• EYE-Q check level at 12000 bps
• EYE-Q check level at 14400 bps
032 • EYE-Q slice level
• Check EYE-Q
• EYE-Q check level at 2400 bps
• EYE-Q check level at 4800 bps
033 • Delete receive echo of CFR at the receiver side
• Expand FSK receive time after detecting flag
040 • Document length limitation
051 • Error line replacement
052 • Add remote fax mark to the journal report
• Name printing priority on journal report
060 • CML relay off time after dialing
• DTMF tones heard through handset
061 • Off-hook / on-hook detect time
062 • CNG detect in Ans / Fax read
• Switch-hook time
064 • CNG detect period after TAD begins recording ICM
• CNG detect period after TAD answers
065 • Adjustment of CI detect time
• Beep if fax handset is hanged up
070 • Display error line
• Tonal line monitor
• Print check message if power is lost
• Print page if error occurs during memory transmission
• Print check message
071 • Print TCR with the original page during memory transmission when
the result is NG
• Print TCR with the original page during memory transmission when
the result is OK
• Print T.30 monitor at communication error
• Print T.30 monitor
• Display modem speed
072 • Erase polled document
076 • Timing to turn off the S-Relay at fax reception
• Display when there is no TTI
097 • Day light saving time (Summer time) start month
• Day light saving time (Summer time) start week
098 • Day light saving time (Summer time) end month
• Day light saving time (Summer time) end week
3-21
Memory switch 00x : Dialer
3 0 DIS detect time after dialing Sets the DIS signal is detected after dialing a number.
0 : 55 sec
1 : 70 sec
2 1 CED detection Can be use to ignore CED detection if noise on the telephone
0 : No line is mistaken as a 2100 Hz CED signal.
1 : Yes
1 0 Factory use only —
0 0 Phone line type for the first When set to PSTN, the machine checks for dial tone and
phone line acts according to the setting of memory switch 000, bit "1" .
0 : PSTN When set to PBX, the machine always dials a given number
1 : PBX of seconds after going off-hook. Memory switch 001 sets the
number of seconds.
3-22
Memory switch 00x : Dialer
3 0 PBX mode dial pause Sets the number of seconds the machine waits before dialing
2 1 when memory switch 000, bit “0” is set to PBX mode.
1 0
0 0 Switch 3210 Pause time
0000 0 sec
0001 1 sec
0010 2 sec
0011 3 sec
0100 4 sec Initial setting
0101 5 sec
0110 6 sec
0111 7 sec
1000 8 sec
1001 9 sec
1010 10 sec
1011 11 sec
1100 12 sec
1101 13 sec
1110 14 sec
1111 15 sec
3-23
Memory switch 00x : Dialer
3-24
Memory switch 00x : Dialer
3 0 Number of CI signal de- Select the number of detection time of CI signal in the Fax /
tection in Fax / Tel Ready Tel Ready mode or in the ringer silent mode.
mode Incoming calls are answered according to this setting regard-
0 : Detect 1 time less of the number of rings chosen in the User Settings.
1 : Detect 2 times
2 0 Dual ring detection When enabled, the machine is able to auto answer an incom-
ing ring with an off time of 120-60 ms.
1 0 Long ring detection Allows the machine to respond to an incoming ring if the ring
0 : No on time is longer than two seconds.
1 : Yes
0 1 Frequency of the CI signal When disabled, the unit will not check the frequency of the in-
0 : No coming CI signal.
1 : Yes
3-25
Memory switch 01x : Transmission
3-26
Memory switch 01x : Transmission
4 1 TTI transmit When set at “0”, transmission of the TTI is disabled. The TTI
0 : No includes the followings:
1 : Yes • Sender name
• Sender’s fax number
NOTE • Data & time, and number of pages
Turning TTI To set the individually transmission of them, see Memory SW
transmission off may 016.
violate local or federal
regulations.)
3 0 ECM response time The time limit to receive the response signal for the ECM post
0 : 3 sec message.
1 : 4.8 sec
2 0 ECM error retransmit time The time limit before the ECM error is retransmitted.
0 : 200 ms
1 : 400 ms
1 0 Interval between DIS and DCS
0 0
0 ms 500 ms 1000 ms 1500 ms
Switch 1 0 0 1 1
Switch 0 0 1 0 1
3-27
Memory switch 01x : Transmission
3-28
Memory switch 01x : Transmission
bit 321
111 1750 msec
110 1500 msec
101 1250 msec
100 1000 msec
011 750 msec
010 500 msec
001 250 msec
000 Refers the time set on the modem
0 0 Check only manually en- When set at “1” , the ID check transmission will check only the
tered fax numbers in ID manually entered fax numbers and not check the number en-
check transmission tered using the address book.
0 : No
1 : Yes
3-29
Memory switch 02x : Reception
3-30
Memory switch 02x : Reception
3-32
Memory switch 03x : Modem
3-33
Memory switch 04x : Scanner
3-34
Memory switch 05x : Printer
3-35
Memory switch 06x : Remote reception
3-36
Memory switch 06x : Remote reception
3-37
Memory switch 06x : Remote reception
Incoming rings
TAD plays Outgoing message TAD records Incoming message
3-38
Memory switch 06x : Remote reception
3-39
Memory switch 07x : Operation
bit 65
1 0 ON
0 1 Monitor until DIS outputs
0 0 OFF
3-40
Memory switch 07x : Operation
3-41
Memory switch 07x : Operation
3-42
Memory switch 09x : Miscellaneous
3-43
Memory switch 09x : Miscellaneous
3-44
3.4 Setting Individual Autodialer Attributes
This function allows the user to configure an individual address book entry with the settings shown in Memory
Switches 010, 011, 012, 013 and 014.
3. Set the individual bit positions as shown in the following table. To change a setting, press or until the
cursor is below the desired bit position; then press “1” or “0” to make the change.
4. Press [Enter] to save the setting of the displayed attribute and advance to the next attribute.
5. To set the other attribute, repeat steps 3-4.
6. When the last attribute is set, the fax will advance to the next autodialer programming steps.
3-45
Attribute 1 - Individual Autodialer Setting (Equivalent to Memory Switch 010)
Initial
Switch Adjust Usage/Comments
Setting
7 1 Busy tone detection Sets this switch to “0” if the ring tone of remote unit
0: No is mistaken for a busy signal.
1: Yes
6 0 Fallback pattern (bps)
2400 4800 7200 9600 14400
Set at 0: 2 times 2 times 2 times 2 times 2 times
Set at 1: 4 times 1 times 1 times 1 times 1 times
5 0 Overseas mode Re-enables echo suppression that is disabled by
0: No the CED signal (2100 Hz). Also ignores the first DIS
1: Yes signal and transmits the DCS signal in response to
the second DIS signal.
4 0 V.29 Echo Protect tone International telephone lines equipped with echo
0: No suppression will cut the beginning portion of the
1: Yes transmitted information which may cause the
receiver not to receive the training and data. To
protect the received image from degrading, a 0.5
second Echo Protect tone is placed prior to the
training using G3 high-speed modem training
(V.29).
3 1 Maximum transmit speed (kbps)
2.4 4.8 7.2 9.6 12 14.4 16.8 19.2 21.6 24 26.4 28.8 31.2 33.6
2 1 0 0 0 0 0 0 0 0 1 1 1 1 1 1
0 0 0 0 1 1 1 1 0 0 0 0 1 1
1 0 0 0 1 1 0 0 1 1 0 0 1 1 0 0
0 1 0 1 0 1 0 1 0 1 0 1 0 1
0 1
3-46
Attribute 2 - Individual Autodialer Setting (Equivalent to Memory Switch 011)
Initial
Switch Adjust Usage/Comments
Setting
7 0 The time between reception of CFR and transmission of data
When CFR and data overlap due to line echo, increase the interval between CFR
and data transmission using this switch.
6 1
250 ms 500 ms 750 ms 1000 ms
Switch 7 0 0 1 1
Switch 6 0 1 0 1
5 0 Interval between DCS and TCF
When FTT is received after DCS and TCF signals due to line echo, increase the
interval between DCS and TCF signals using this switch.
4 0
75 ms 300 ms 450 ms 600 ms
Switch 5 0 0 1 1
Switch 4 0 1 0 1
3 *
2 * Output attenuation See table below.
1 *
0 *
3-47
Attribute 3 - Individual Autodialer Setting (Equivalent to Memory Switch 012)
Initial
Switch Adjust Usage/Comments
Setting
7 0 TTI clock type
0 : AM PM clock
1 : 24 hour clock
6 0 TTI calendor type bit 65
5 0 1 1 dd mm yyyy (default)
1 0 mm dd yyyy
0 1 yyyy/mm/dd
3-48
3.5 Unique Switch Adjustment
3.5.1 Setting the Unique Switches
These switches are used to program internal machine parameters. The primary back up battery main-
tains these settings if power is lost.
3-49
3.5.2 Clearing the Unique Switches
Resets the unique switches to factory defaults.
Adjustable items :
3-50
030 • 3429 baud symbol rate when communicating at V.34
• 3200 baud symbol rate when communicating at V.34
• 3000 baud symbol rate when communicating at V.34
• 2800 baud symbol rate when communicating at V.34
• 2400 baud symbol rate when communicating at V.34
032 • ANSam output time
035 • Reception level at CED 2100 Hz
037 • The timing between V.34 handshake signals
045 • Enable measures for false detection of punch holes as a document
leading edge
• Enables measures for false detection of punch holes as a document
trailing edge
• Enable measures for false detection of punch holes as a document
leading edge
• Punch hole maximum size adjustment
050 • Smoothing in Hyper Fine (400 x 400 dpi) mode
• Smoothing in Super Fine (200 x 400 dpi) mode
• Smoothing in Fine mode
• Smoothing in Normal mode
051 • Give priority to “fit to paper”
052 • Printing margin adjustment
053 • Printer density adjustment
067 • CNG detection during OGM output in ANS Ready
• Number of detection DTMF
071 • Line monitor in Quick memory transmission
• Rx document to polling document
072 • DRAM back up
075 • Journal list printing order
• Key press time to activate sleep mode
076 • Threshold to determine paper size (vertical direction) from pixel and
resolution
077 • Print time-out on PCL text printing (at local printing)
078 • Print timeout on GDI (at local printing)
079 • Print timeout on PCL (at local printing)
081 • Print dialing error on journal
082 • Copy all data at “Copy Machine Settings”
085 • Print/Send the consumable order sheet when the drum is near end
• Print/Send the consumable order sheet when toner is near empty
• Receive time stamp position
095 • F4 paper length
098 • Respond warm-up condition as ready on SNMP
• Respond Sleep condition as ready on SNMP
099 • Enable Quick TWAIN
3-51
Unique Switch 00x : Dialer
3-52
Unique Switch 00x : Dialer
3-53
Unique Switch 01x : Transmission
3-54
Unique Switch 01x : Transmission
Note
The “F-code communication” is possible the SecureMail and Polling operation using the F-code
(SUB/SEP/PWD/SID). However, it is not based on T.33 recommendation.
3-55
Unique Switch 01x : Transmission
3-56
Unique Switch 01x : Transmission
3-57
Unique Switch 02x : Reception
Switch 3 2 1 0 Time
2 0 0000 0 ms
0001 100 ms
0010 200 ms
0011 300 ms
0100 400 ms
0101 500 ms
1 0 0110 600 ms
0111 700 ms
1000 800 ms
1001 900 ms
1 0 1 0 1000 ms Initial setting
1 0 1 1 1100 ms
0 0 1 1 0 0 1200 ms
1 1 0 1 1300 ms
1 1 1 0 1400 ms
1 1 1 1 1500 ms
3-58
Unique Switch 02x : Reception
bit 10
1 1 MMR
1 0 MR
0 1 MH
0 0 Machine capability (default)
3-59
Unique Switch 02x : Reception
3-60
Unique Switch 03x : Modem
3-61
Unique Switch 03x : Modem
bit 32
1 1 -51 dBm
1 0 -48 dBm
0 1 -41 dBm
0 0 -45 dBm (default)
3-62
Unique Switch 03x : Modem
3-63
Unique Switch 04x :Scanner
3-65
Unique Switch 05x : Printer
3-66
Unique Switch 06x : Remote reception
3-67
Unique Switch 07x : Operation
3-68
Unique Switch 07x : Operation
3-69
Unique Switch 07x : Operation
3-70
Unique Switch 07x : Operation
3-71
Unique Switch 08x : Miscellaneous
3-72
Unique Switch 08x : Miscellaneous
3-73
Unique Switch 09x : Miscellaneous
3-74
Unique Switch 09x : Miscellaneous
3-75
3.6 Clear Programmed Data / User Settings
User programmed information such as address book entries, date, time, Transmit Terminal Identi-
fier (TTI), Subscriber ID, etc., are stored in the unit’s Random Access Memory (RAM) and on the CF
memory card that is attached to the network board.
This function does not clear the machine parameters, memory switches and unique switches.
1. Press <Setting>, <*>, <0>, <2>.
2. Press [Yes].
2. Press [Yes].
3-76
3.8 T.30 Monitor
In all binary coded facsimile control procedures the HDLC frame structure is utilized. The basic HDLC
structure is shown below.
Preamble Binary coded information
Non-standard facilities frame(NSF) Called subscriber identification frame (CSI) Digital identification frame (DIS)
3-77
3.8.3 How to see the print out
3-78
NSF, NSC, NSS:
NSF, NSC, NSS are nonstandard unit frames. The first three bytes of the FIF are specified by T.30.
The subsequent digits are individually determined by the manufacturers. The first byte refers to the
country code. The second byte is a spare; it is 00 (hex) presently. The third byte is the manufacturer
code.
TxFrame RxFrame D A T A
NSF 20 00 00 45 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
3-79
A transmission with PPR signal:
The error frame in fax reception is identified using the post-message signal and PPR signal.
TxFrame RxFrame D A T A
PPS MPS BF 4F 00 00 0F
PPR BC F0 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF
FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
In PPS signal FIF, the pages, blocks and frames are displayed one value less than the real value.
So in the above case:
Pages: 00 means one page
Blocks: 00 means one block
Frames: 0F means 16 frames
In PPR signal FIF, the error frame will be displayed with "1". In the above case the fist frame is "F0"
and it means there was an error from frame 4 to 7.
3-80
4. Press [Yes].
NOTE
See “4.3 Checkout error” on page 4-3 for the printer error messages and an explanation of each
are outlined.
3-81
4. Select [ON] and press [Enter].
3-82
3.10 Service Report Printing
You can print out a report that contains machine’s usage and error history.
NOTE
Some device on the service report may not be equipped on your machine.
3-83
First page of the report.
No. Detail
1 • Paper size per unit
• Number of total printed pages
• Number of pages printed on current drum (I/C)
• Number of pages printed after the resettable counter is cleared and the cleared date.
2 Number of printed pages based on counter calculating procedure
(Four legal size paper is counted five letter size paper)
3 Printer trouble information (Total pages and the pages after the resettable counter is
cleared)
• Number of jammed pages
• Number of printed pages per jammed section
4 • Number of scanned pages / Number of scanned times
• Number of scanned pages / Number of scanned times after the resettable counter is
cleared and the cleared date
5 Number of scanned pages based on counter calculating procedure
(Four legal size paper is counted five letter size paper)
6 Scanner trouble information (Total pages and the pages after the resettable counter is
cleared)
• Number of document jammed pages per jammed section
7 Life counter
The resettable counter cleared date is printed with six figure of year / month / date.
3-84
Second page of the report
10
11
No. Detail
8 Number of printed pages per paper size and print job.
• Total printed pages
• Total printed pages on current drum (I/C)
9 Number of printed pages per paper media and mode.
10 Number of page per optional device and print job.
11 Number of scanned pages per document size and mode
3-85
Third page of the report
12
13
14
15
16
17
18
19
No. Detail
12 Number of communication times per communication type
13 Number of PC scan times
14 Number of times advanced functions used
15 Number of customer registered information
16 Machine set-up information
17 Number of fax communication error per error code
18 Number of internet-fax communication error
19 ( for engineer only)
3-86
Fourth page of the report
20
21
22
23
No. Detail
20 20 latest scanner error histories
21 20 latest printer error histories
22 20 latest printer jam histories
23 ( for engineer only)
3-87
3.11 Monitor speaker
If you need to monitor the signal of fax communication, turn this mode to on. You can hear the signal
sound with machine’s speaker during fax transaction.
3-88
Display Item Detail
Toner Recycled Number of times toner cartridge is replaced
Toner Life Toner cartridge working time (x 10 seconds)
3 After Replaced Total printed pages on current toner cartridge
After Caution0 Total printed pages since "Toner near end" warning is
displayed
Fuser Replaced Number of times fuser is replaced
Fuser Life Current fuser working time (x 10 seconds)
4
Xsfer Replaced Number of times transfer roller is replaced
Xfer Life Current transfer roller working time (x 10 seconds)
Word Count (In Use) The number of words used on display.
If this words are less than the “Word Count (de-
5 fault)”, some words may not be able to display.
Translation is needed for the missing wording.
Word Count (default) The number of words the software uses.
PCL
PS3 (PS3 option)
PDF (PDF direct print option) Optional items status
6 BC (Barcode font option) (Yes: Equipped, No: Not equipped)
CY (Cyrillic font)
CF
PPM Print pages per minute.
3-89
3.12.2 Printer Test
The Printer Test mode offers seven different test patterns as shown below.
Checkered Squares Paper Scum
1. Press <Setting>, <*>, <0>, <9>, then select [Test Pattern Print].
2. Select the desired pattern is displayed.
3-90
3. Select a cassette or tray that holds your desired paper size to test, and press [Enter].
5. Press [Yes].
The selected pattern will be printed continuously.
Press <Stop> to stop printing.
3-91
3.12.4 Port Status
This test mode is not applicable to field service of this machine.
After the background level setting, the machine goes back to the ready screen.
Perform this operation to remake the color gamna table when the following parts is replaced:
• Lamp
• Inverter
• Main board and compact flash memory card (replaced at the same time)
NOTE
Use a clean chart that is not tanned or folder.
3-92
1. Press <Setting>, <*>, <0>, <9>, then select [Make Color Gamma].
3. Set the chart on FBS (Flat Bed Scanner), and press [Make for FBS].
(Set the chart so that scanning starts from the chart top.)
1. Press <Setting>, <*>, <0>, <9>, then select [Select Color Gamma].
2. Select the source to be copied.
Select [CF] when the main board is replaced, and [MFP] when the compact flash memory card is
replaced.
3. Press [Yes].
4. Check the LCD that “Yes” is displayed at both “Unit” and “CF”.
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3.13 Print Machine Parameters, Memory Switch and
Unique Switch Settings
This function instructs the unit to print a list of the machine parameter, memory switch and unique
switch settings. The list shows the default and current settings for each.
Test list
Test Contents
LED test Light on all the LED lamps to check that the lamps are working.
LCD test Display test patterns on the LCD to check for dead pixel.
Panel test Display the key name on the LCD when the key is pressed.
You can check that the keys are working.
SRAM check Check that the SRAM is working in case that the registered fax
numbers turn into garbage.
DRAM check Check that the DRAM is working correctly.
Check also when the memory is expanded.
RTC test Factory use only.
Page memory check Check that the page memory is working in case that the print im-
ages are wrong.
Pseudo ring test Check the bell of external telephone and the pseudo ring.
Serial number writing Factory use only.
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3.14.1 LED Test
1. Press <Setting>, <*>, <1>, <1>, then select [LED Test].
2. Press <Start>.
Every time you press <Start> the LED illuminates in the following order:
Green Red Blue All LEDs ON All LEDs OFF
3. Press <Stop> to complete the test.
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3.14.3 Key Panel Test
1. Press <Setting>, <*>, <1>, <1>, then select [Panel Test].
2. As each button on the keypad is pressed, a representative name as show in the following table will be dis-
played.
NOTE
When this test is executed, the unit will perform an All RAM Clear.
The All RAM Clear erases all user settings and resets all memory switches, machine parameters and unique
switches to factory defaults.
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3.14.5 DRAM Check
This mode is used to test the DRAM memory, or document memory.
NOTE
When this test is performed, an All DRAM Clear will be performed by the unit. The All RAM clear
erases all user settings and resets all memory switches, machine parameters and unique switch-
es to factory defaults.
This is a read/write test that requires a few moments to complete.
3. The machine starts checking and the result (OK/NG) will be shown in the display.
If NG is shown, perform the DRAM clear (see “3.18 DRAM Clear”), and then go back to step 1.
4. Press [Close] to complete the page memory check.
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3.14.8 Pseudo ring test
1. Press <Setting>, <*>, <1>, <1>, then select [Pseudo ring test].
2. Press [Start], to ring the bell.
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3.15 Line Tests
This mode offers several internal tests and ability to monitor certain unit output functions. Included are
relay tests, modem signal output monitoring, and DTMF output monitoring.
NOTE
To monitor the tones, an external monitoring device must be connected to the telephone line jack.
4. Select the relay you want to test. When it is selected, it will be highlighted.
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3.15.2 Tonal Signal Test
The tonal signal test permits the unit’s output tones to be monitored.
1. Press <Setting>, <*>, <1>, <2>.
2. Press [Tonal].
3. Select your desired tonal signal test. When it is selected, it will be highlighted.
Signal
V34_2400_2400 ~ 21600
V34_2800_4800 ~ 26400
V34_3000_4800 ~ 28800
V34_3200_4800 ~ 31200
V34_34290_4800 ~ 33600
NOTE
It may take several moments for output signal to change.
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3.15.3 DTMF Output Test
The DTMF output test permits the unit’s DTMF tones to be monitored.
1. Press <Setting>, <*>, <1>, <2>.
2. Select [DTMF].
3. Select your desired tonal DTMF tone. When it is selected, it will be highlighted.
NOTE
It may take several moments for output signal to change.
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3.16 Mirror Carriage Transfer Mode
IMPORTANT
The machine is shipped with mirror carriage locked to protect the machine’s mirror carriage during
shipping. When installing the machine, slide the scanner locking lever back to its unlocking posi-
tion. Then turn the power on and perform the following:
IMPORTANT
If reshipping, turn on this mode to move the mirror carriage to the transport position. Then Press
<Setting>, <*>, <1>, <4>, and [OFF].
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3.17 Consumable order sheet
When the drum cartridge is near end of its design life or the toner cartridge is near empty, the machine
prints (or transmit) the consumable sheet.
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3.17.1 Set consumable order sheet
1. Clear the junk data, if necessary.
2. Press <Setting>, <*>, <1>, <5>.
3. Press [Order Sheet].
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8. Press [Dealer Tel No].
9. Enter the distributor’s telephone number and press [Enter].
The phone number may be up to 20 characters in length.
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16. Press [Client department].
17. Enter the customer’s department and press .
The customer’s account number may be up to 30 characters in length.
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24. Press [Price].
25. Enter the price of toner cartridge and press [Enter].
28. When you have selected [e-mail] in step 27, press [e-mail Subject].
29. Enter the subject when sending the consumable order sheet, and press [Enter].
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3.17.2 Clear consumable order sheet
1. Press <Setting>, <*>, <1>, <5>.
2. Select [Clear Order Sheet].
3. Press [Yes].
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3.18 DRAM Clear
This clears the image storage memory.
1. Press <Setting>, <*>, <1>, <6>.
2. Press [Yes].
3. Press [Yes].
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3.20 Sensor input test
This mode can confirm the sensor status. When the sensor operates, the value next to sensor name
changes from OFF to ON or from ON to OFF. For example, when open the paper cassette 1, the
CAS1:OFF change to CAS1: ON.
1. Press <Setting>, <*>, <2>, <2>.
2. Press either [Scanner Sensor Status] or [Printer Sensor Status].
NOTE
CAS2, PES2 and JAM2_OP do not change, when there is no second cassette attached.
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3.21 Printer diagnostic mode
This mode can confirm the operation of each parts of the printer section.
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3.22 Network service mode
This mode provides the following two items:
• Detele Administrator's password
• Initialize Authentication method
3. Press [Yes].
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3.23 Flash Rom Sum Check
This mode allows you to check Sum after the Flash ROM version is updated.
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4. Select [Fax] or [E-mail], and press [Enter].
5. When you have selected [Fax] in step 4, press [Fax Number 1] and then [ON].
When you have selected [E-mail] in step 4, press [E-mail Address 1].
6. Enter the fax number or e-mail address of the destination, and press [Enter].
7. If you want to send the service report to other destinations, press [Fax Number 2], [E-mail Address
2] or [E-mail Address 3] and enter the destinations.
8. Press [Report Format].
9. Select the report format, and press [Enter].
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12. When you have selected [Interval] in step 11, enter the sending interval and press [Enter].
When you have selected [Monthly] in step 11, enter the sending date and time (24-hour format)
and press [Enter].
15. Enter the e-mail subject when sending the service report, and press [Enter].
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3.26 Reset printer trouble
This mode clears the service call. Clear the warning when the trouble is settled. If fuser warming up
error is settled, turn the machine OFF and ON following this operation.
1. Press <Setting>, <*>, <4>, <5>.
2. Press [Yes].
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3.28 Key counter mode
If you have attached the key counter to the machine activate this mode to let it count the printed-
paper.
When you press [Parameter Clear] and then [Yes], all the parameters return to their default value.
3. Call up the desired parameter by pressing [ ] or [ ] , or by pressing the numeric keypad.
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4. Select the desired parameter by pressing the box.
You can confirm the initial setting of each parameter by the Network Switch List.
The Network Switch List will be printed by pressing [Parameter Print].
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Network switch 003:
Initial
Switch Adjust Usage/Comments
Setting
7 0 Number of retry times for Set up the retry times for archive transmission.
6 0 archive transmission This setting is adopted for the following transmission
5 0 when an available destination is set.
4 0 • Transmission to a shared folder
• E-mail transmission
3 1
2 1 11111111 255 times
1 1 :
0 1 00001111 15 times (default)
:
00000001 1 time
00000000 No transmission
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Network switch 011:
Initial
Switch Adjust Usage/Comments
Setting
7 0 Synchronizing interval 11111111 255 minutes
6 0 of internettime between :
5 0 machine and SNTP server 00111100 60 minutes
4 0 :
00000010 2 minutes
3 0
00000001 1 minute
2 0 00000000 15 minutes (default)
1 0
0 0
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3.30 Touch panel adjustment
Correct the X, Y on the touch panel.
3. Touch the right bottom corner of the display, and press <Start>.
When you press [Parameter Clear] and then [Yes], all the parameters return to their default value.
3. Call up the desired switch by pressing [ ]or[ ],or by pressing the numeric keypad.
4. Select the desired parameter by pressing the box.
5. Adjust the parameter, and press [Enter].
To navigate through the machine parameter settings:
• The bits are ranged from 7 (left) to 0 (right).
• Press [ ] or [ ] of the cursor key to move the cursor.
• Press <0> or <1> on the numeric keypad, or [ ] or [ ], to change the bit value.
• Press [Cancel] not to save the setting of the displayed parameter.
6. If you want to set other parameter, repeat step 3-5. Otherwise, proceed to step 7.
7. Press <Reset> to return the machine to ready screen.
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Printer control parameter 000 ~ 026 : Factory use only
PCL5 PCLXL
Cassette
Default HP Default HP
Auto 7 7 1 1
Bypass tray 2 2 2 2
Cassette 1 1 4 4 3
Cassette 2 4 1 5 4
Cassette 3 5 5 6 5
PCL5 PCLXL
Paper size
Default HP Default HP
Letter 2 2 0 0
Ledger 6 6 4 4
Legal 3 3 1 1
Executive 1 1 3 3
A3 27 27 5 5
A4 26 26 2 2
A5 25 25 16 16
A6 24 24 17 17
F4 114 114 19 -
B4(JIS) 46 46 10 10
B5(JIS) 45 45 11 11
B5 100 100 12 12
B6(JIS) 44 44 18 18
Half Letter 102 102 20 -
COM10 81 81 6 6
Monarch 80 80 7 7
DL 90 90 9 9
Postcard 71 71 14 14
D. Postcard 72 72 15 15
C5 91 91 8 8
Custom 101 101 - -
8K 115 115 21 19
16K 116 116 22 20
Chyou4 117 117 23 -
Kaku2 118 118 24 -
-: No corresponding command
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Printer control parameter 028 :
Initial
bit Adjust Usage/Comments
Setting
7 0 Change barcode font Change barcode fonts wider or narrower by step.
6 0 width The steps are from 7 to -7, but some fonts are limited in
5 0 available steps. And some fonts cannot be changed. For
4 0 details, see table below.
3 0
2 0 10000111 Narrower
1 0 :
10000100
:
00000000 Selected font
:
0 0 00000100
:
00000111 Wider
Code 128
1 Code 128 Condensed Narrow
2 Code 128 Condensed Bold
3 Code 128
4 Code 128 Bold
5 Code 128 Expanded
6 Code 128 Expanded Bold Wide
Code 39
1 BC 3of9 Thin Narrow
2 BC 3of9 Light
3 BC 3of9
4 BC 3of9 Semi
5 BC 3of9 Heavy
Wide
Codabar
1 Codabar Condensed Narrow
2 Codabar
3 Codabar Expanded
Wide
I2of5
1 Interleaved 2of5 Narrow Light Narrow
2 Interleaved 2of5 Light
3 Interleaved 2of5 Narrow
4 Interleaved 2of5
5 Interleaved 2of5 Narrow Semi
6 Interleaved 2of5 Semi
7 Interleaved 2of5 Narrow Bold
8 Interleaved 2of5 Bold Wide
Upc
1 UPC/EAN Condensed Narrow
2 UPC/EAN
3 UPC/EAN Condensed Bold
4 UPC/EAN Bold
5 UPC/EAN Expanded
6 UPC/EAN Expanded Bold Wide
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3.32 Network capture (Packet capture)
You can capture the packet data the machine has sent and received, and download it from the web browser
or sent it to an e-mail address. When you read the data using a packet analyzing tool such “tcpdump”, you
can use it as a subsidiary tool to detect the cause of transmission problem.
There are two ways to capture the packet data: capturing from web browser and from the machine control
panel.
NOTE
When sending the capture data has succeeded, the captured data will be deleted automatically. When
you do not send the captured data, press [File Delete] to delete them.
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3.32.2 Capturing packet data from machine control panel
1. Press <Setting>, <*>, <5>, <8>.
2. Press [Capture Settings].
NOTE
When sending the capture data has succeeded, the captured data will be deleted automatically. When
you do not send the captured data, press [Delete] to delete them.
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3.32.3 Setting details
The following settings are available for capturing packets:
Target All Host : To capture the packets between the machine and all hosts, select this.
Specific Host : To capture the packets between the machine and specific host, se-
lect this. Enter the host name in the “Host” field”. You can enter only
IP address when you enter it from the machine control panel.
Protocol Select the protocol to capture. You can select multiple protocols.
Port / Service Enter the port number or service name to capture. If this field is empty, all ports and
services are captured. You can enter only port numbers when you enter it from the
machine control panel.
Port number entering sample : 21, 80, 88
Service name entering sample: ftp, http, kerberos
# of Packet Enter the number of packets to capture. When this field is not entered, capturing
does not complete.
You can enter number from 64 to 20,000.
Packet Size Enter how much bites to retrieve from one packet.
You can enter number from 1 to 1514 bites.
Free Set up optional “tcpdump” items.
However the following parapmeters will be ignored even when they are entered:
-w : save file
-c : number of packets
-s : Each capture size from one packet
This field is not available from the machine control panel.
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3.33 Storage maintenance
The storage on the Message Board is a Compact Flash (CF) memory card. The following operations are
available with this function:
Disable CF Storage : Permanently disables the CF card from being read to prevent data from being
accessed when the unit is disposed.
Resetting Storage : Initializes the CF card. The data in the CF card will be erased and the card will
be reformatted. This function can be useful when data on the CF card is cor-
rupted and causing the machine to malfunction.
CAUTION
When you perform this operation, the CF memory card cannot be recovered through “Resetting Storage”
or any other operations.
3. Press [Yes].
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3.33.2 Resetting storage
To reuse the CF memory card, perform “3.41 Update the software” and reinstall the program after this opera-
tion.
1. Backup the image data in the CF memory card to a network folder using the “Document Backup” function
on the Message Board.
For details, refer to the Message Board Guide section 3, “Backing Up Documents”.
2. Set Unique switch 082 bit 6 to “1”.
3. Export the machine settings to a USB memory using the “Mirroring” function on the control panel.
For details, refer to the Administrator’s Guide section 2, “Mirroring the Machine Settings”.
4. Replace the CF memory card to the new one.
5. hen you restart the machine, you will be asked for the administrator’s password. Enter the password.
(See “3.33.4 About Storage replacement operation”.)
6. Import the machine settings from the USB memory using the “Mirroring” function.
7. Reset Unique switch 082 bit 6 to “0”.
You cannot import the image data to the new CF memory card. The backup image data will be displayed
on Message Board the “Backup Board
Guide section 3, “Specifying the Backup Document Display”.
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3.34 Coverage Rate
You can set the toner coverage rate of paper. This will be the base to calculate the toner consumption of the
users.
1. Press <Setting>, <*>, <6>, <0>.
2. Enter the coverage rate.
3. Press [Enter].
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3.37 Installing language
You can install, edit or delete languages on the machine that is prepared in an USB memory.
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3.38 Counter information maintenance
The machine has the counter data saved on both the SRAM (main control panel) and CF memory card (net-
work board) with its serial number connected. If for some reasons these two serial numbers do not match,
maintenance the data manually.
NOTE
The maintenance screen is normally displayed when the machine is turned on. Follow step 2. To mainte-
nance the data manually, start operation from step 1.
3. Press [Enter].
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3.40 Quick Initial settings
At installation of this machine, you should set some parameters according to the following procedures.
You can do the following setting with continuously.
1. Initial settings
2. Consumable order sheet settings
3. Service Report settings
CAUTION
Do not turn the power off while updating the software. Doing so may damage the main control board.
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Auto Update
To update the ROM automatically, create a “Boot” folder to the root directory of USB memory, and save the
data there under folders with names under the following roles:
Boot
Machine 240fEUR
240fEUR_Ver.txt
240f_EUR_xxxxxx_update.bin
MB750
Network
MB750_Ver.txt
MB750_xxxxxx.zip
FWUD.bin
PCL OP700EN
OP700EN_Ver.txt
OP700_EN_xxxxxx.bin
• "xxxxxx" indicates the ROM version. For example : A0A0A0
• "240f" indicates machine name. When you update D240F, name the folder “D240F”.
• Save a text file with the latest version name and the firmware under the folder with the firmware type name.
• The text file should have a name with the firmware type followed by country code :EUR, then an “_”(under-
score) and “Ver”.
An example for machine ROM text file: 240fEUR_Ver.txt
• The firmware should have a name with the firmware type followed by an “_”(underscore), then the country
code :EUR, an “_”(underscore), and the ROM version. Machine ROM should also have the string “update”
following an “_”(underscore).
An example for machine firmware : 240f_EUR_A0A0A0_update.bin
• Following are the firmware types and their names:
Firmware type Name
Machine ROM 240f or D240F
Network (Message Board) MB750
PCL OP700
NOTE
Save only one firmware in each folder. Auto Update is not available when two or more firmware are
stored.
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Manual update
Updating the ROM manually either by selecting the latest ROM version or by selecting the desired version.
Two or more ROM data can be saved on an USB memory.
Boot
240fEUR
Machine 240fEUR
240fEUR_Ver.txt
240f_EUR_xxxxxx_update.bin
MB750
Network
MB750_Ver.txt
MB750_xxxxxx.zip
FWUD.bin
PCL OP700EN
OP700EN_Ver.txt
OP700_EN_xxxxxx.bin
See "Auto Update" for the saving and naming rules of folders and data.
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4 Press either [Update to the latest version] or [Specify with specified version].
5 Select the ROM type and ROM version to update, and press [Enter].
When [Update to the latest version] is pressed, select the ROM type to update. The selected ROM
type will be highlighted.
When [Specify with specified version] is pressed, select the ROM type and enter the ROM version.
6 Press [Update].
7 Press [Yes] and the updating starts.
8 When the display shows “Firmware Updating OK”, turn the machine OFF and ON.
9 Press <My MFP> and check the ROM version to see the update has succeeded.
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3.41.2 Updating the software using the network
Update the machine software using an ROM data prepared on a network location. You can either update it
automatically to the latest version, or to the desired version by selecting the ROM version manually.
Store the ROM data on a network location in advance.
a network folder
Machine 240fEUR
240fEUR_Ver.txt
240f_EUR_xxxxxx_update.bin
MB750
Newtwork
MB750_Ver.txt
MB750_xxxxxx.zip
FWUD.bin
PCL OP700EN
OP700EN_Ver.txt
OP700_EN_xxxxxx.bin
• “xxxxxx” indicates the ROM version. For example : A0A0A0
• “240f” indicates machine name. When you update D240F, name the folder “D240F”.
• Save a text file with the latest version name and the firmware under the folder with the firmware type name.
• The text file should have a name with the firmware type followed by country code :EUR, then an “_”(under-
score) and “Ver”.
An example for machine ROM text file: 240fEUR_Ver.txt
• The firmware should have a name with the firmware type followed by an “_”(underscore), then the country
code :EUR, an “_”(underscore), and the ROM version. Machine ROM should also have the string “update”
following an “_”(underscore).
An example for machine firmware : 240f_EUR_A0A0A0_update.bin
• Following are the firmware types and their names:
Firmware type Name
Machine ROM 240f or D240F
Network (Message Board) MB750
PCL OP700
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1 Press <Setting>, <*>, <9>, <8>
2 Press [Update from the network].
4 Enter the Protocol, Path, Account, Password, Proxy Server, and Proxy Port, and press [Close].
5 Press either [Update to the latest version] or [Specify with specified version].
6 Select the ROM type and ROM version to update, and press [Enter].
When [Update to the latest version] is pressed, select the ROM type to update. The selected ROM type
will be highlighted.
When [Specify with specified version] is pressed, select the ROM type and enter the ROM version.
7 Press [Update].
8 Press [Yes] and the updating starts.
9 When updating is finished, turn the machine OFF and ON.
10 Press <My MFP> and check the ROM version to see the update has succeeded.
NOTE
The setting you entered at step 4 will only be saved when you continue the updating steps until step 8.
When you cancel the steps, the setting will not be saved.
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3.41.3 About error
If an error occurred during updating, a five-digit error code will be displayed. The first digit indicates the ROM
type, the rest indicates the cause of the error.
ROM type
Code ROM type
1 Main
3 Network
4 PCL
0 Could not specify
Error cause
Code Cause / Countermeasure
1020 Start error detected.
1030 Could not find the ROM file. Check the specified file.
1040 USB memory read error. Check the USB memory is working correctly.
1050 Network board read error. Check the network boar is working correctly.
1060
1070 File read error. Check that the ROM file are stored correctly.
1080
1200 The machine is in use. Update when the machine and the memory are free.
1400 Could not find the ROM file. Check the specified file.
2030 Unable to update. Check the main control board is working correctly.
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000A Machine is printing and communicating.
000B Machine is operating, printing, and communicating.
000C Machine is scanning and communicating.
000D Machine is operating, scanning and communicating.
000E Machine is printing, scanning and communicating.
000F Machine is operating, printing, scanning and communicating.
For example
When the display shows 1020(008A), the update did not start because the memory is in use, and the ma-
chine was printing and communicating.
Updating Status
Lighting LED Status
1 <Login> Initializing step
2 <Personal> ROM data acquisition step
3 <Job Confirm.> Updating step
Result
Lighting LED ROM type
7 Information lamp Green : Update has succeeded
Red : Update failed
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3.42 Network service functions
The following topics will be covered in this section:
• Starting the service functions
• Downloading image data
• Internet FAX detailed status
• Dial option conversion settings
• Firmware Update via network
• Firmware Update
• Print Data Capture
• Network Capture
• Modifying the session control time
• Input Asset Number
• Storage replacement operation
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3.42.1 Downloading image data
You can download the image data stored on the network board using this function. The data is downloaded
in .zip format.
4. Follow the instructions on the screen and download the image data.
Items Instructions
Tx Minimum Wait Set the transmission interval for internet fax with location speci-
fied by IP address.
Retry Setting # of Retry : Set the number of times to retry sending the internet
fax when a memory overflow occurred or a socket
error occurred.
Retry interval :Set the retry interval sending the internet fax when
a memory overflow occurred or a socket error oc-
curred.
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Insert “X-CIAJWNETFAX” To add a X-CIAJWNETFAX header always, set this function to
header “On”.
This header is usually added only to IFAX that default body and
message are edited, so that the other machine will not print the
message.
When this function is “On”, the body and message will not be
printed on the partner's IFAX machine even if the user has edited
them. (Other companies IFAX may print them.)
X-Mailer To add X-Mailer information (mailer name), enter it here.
MDN Expired Time Set the time which after that the MDN will be printed respectively.
The available time is from 0 to 72 hours. When MDN is demand-
ed in IFAX transmission for several addresses, MDN, which will
be received within this set up time, will be printed together in one
list.
If the time is set up to 0, MDN will be printed every time when it
is received.
Tx E-Mail MIME char setting Select which code to use when transmitting characters other than
ASCII code.
Select “LATIN9 (ISO-8859-15)” only when the user wants to use
this code.
When only ASCII code is used, the message is transmitted with
US-ASCII regardless of this setup.
See the codes on the next page.
Possible reception size Specify the maximum data size for Scan-to-xx. The available
range is from 20-40 MB. Only even numbers are available.
The total size is shared with Internet fax: that means when large
size is specified for Scan-to-xx, internet fax has small size avail-
able. This memory is separated from the machine image memory
and is on the network board.
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3-144
3-145
3.42.3 Convert dialling characters in e-mail gateway functions
The following dialling characters will be converted to certain characters specified here:
Pause (/P)
Tone (/T)
Flash (/F)
For example, when you enter “&A” for “/P” (pause) and specify a fax number like “123/P456”, the number will
be converted to “123&A456” and transmitted at e-mail gateway transmission.
4. Click [Save].
NOTE
• The Flash character (/F) is not available for USA.
• Up to two characters are able to enter for each dialling character.
• For available characters, see table below.
• If the box is blank, the dialling characters will be overridden when transmitting over the e-mail gateway.
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3.42.4 Firmware Update Via Network
To update the machine via network, set the items.
1. Open the network service screen. (See page 3-141.)
2. Click [Firmware Update via Network Server].
3. Enter the necessary information.
4. Click [Update] to start update.
NOTE
This updating procedure required enough free space on CF memory card. If there is no free space on CF
memory card, this way of update is unavailable.
eg.
Machine: 240f_EUR_A0A0A0_update.bin
Network: MB750_A0A0A0.zip
PCL: OP700_EN_A0A0A0.bin
4. Click [Update].
5. When updating is finished, the machine reboots from itself.
6.Check the ROM version to see the update has succeeded. The ROM version is displayed at “Machine
Status” on the Message Board.
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3.42.6 Print data capture
User can capture and store the PCL Print Commands as a “.PRN File” in CF card on Network Board. This
feature supports concurrent processing to print PCL print data and capture PCL commands.
This feature works with PCL Network Print via LPR, Port 9100 and IPP.
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3.42.8 Modifying the session control time
Modify the session time between the machine and the Message Board users here. The factory default is 30
minutes.
When there is no communication between the machine and the Message Board user during this time, the
user will forcibly be log out.
The time can be set between 10 to 1440 minutes (24 hours).
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4 Troubleshooting Procedures
4.1 Troubleshooting flow chart
Is the user operating the ma- No Does the problem still occurs
chine correctly? with correct operation?
Yes
4-1
4.2 Initial checks
Check all items:
Check items Remedy
Machine Is the power on? Turn the power on.
Are the covers closed correctly? Close all covers correctly.
Is the recording paper set? Set the recording paper.
Are the toner and drum set correctly? Set the toner and drum correctly.
Toner Is the recommended toner used? Advice customers to use recommend-
ed toner otherwise image failure may
occur easily.
Paper Do customers use paper conform to the spec- Advice customers to use suitable
ification designed for use in the machine? paper otherwise image failure or paper
jam may occur easily.
Does folded or wrinkled paper set in the pa- Reload new paper.
per cassette?
Is the paper set correctly? Refer the user's guide to set the paper
correctly. If paper size dial adjustment
or other operation such as paper size
registration is needed, follow the in-
struction.
Paper path Are the inner parts such as fuser, transfer Clean the parts with paper cleaner or
roller, or transfer guide dirty with paper waste etc.
or toner?
Are all cassette parts working smoothly? Replace the part not working smoothly.
Are foreign objects on the paper path? Remove the objects.
Are the feed rollers worn out? Replace the roller.
Scanning area / Do customers use document conform to the Instruct customers to scan document
Document specification designed for use in the ma- on document glass when the document
chine? is not suitable for ADF. Using unsuit-
able document on ADF may cause
document skew, separation problem or
document jam easily.
Are foreign objects on scanning path? Remove the object.
Is the scanner dirty? Clean the scanner as dirty scanner
may cause image failure.
Are the separator roller and separator pad Replace the roller or the pad
worn out?
Communication Is the machine connected to a line jack with a Reconnect it.
line cable?
Are there advanced fax functions such as In some functions, free communication
closed transmission or block junk fax set? is not possible.
Printer environment Is the machine connected to a network hub (or Reconnect it.
printer) with LAN cable (or USB cable)?
Is the print driver or TWAIN driver installed Reinstall the driver following the user's
correctly? guide.
If the machine is on network, is the network Refer to the user's guide and set up
setting correct? the network setting.
Others When the machine is turned on in a warm Wipe the parts with dry soft cloths, or
place while the machine is cool (in winter, es- wait for ten to twenty minutes after
pecially at machine installation), condensation power on.
occurs inside the printer that causes various Instruct customers to open toner or
problem. drum bag after it becomes to room
Trouble examples: temperature.
• Low image density or uneven density due to
recording part condensation.
• Image trouble due to toner moisture absorp-
tion
• Blur image due to condensation on drum
surface.
• Paper discharge problem due to condensa-
tion in paper supply path.
4-2
4.3 Checkout error
4.3.1 Checking the error message
When“ Checkout error” message is displayed, follow the steps below to check the service call number.
4-3
4.3.2 Service error code
4-4
Suggested corrective action:
1. Turn on the power again, and verify the fuser warms up. If it does not, see step 4.
2. Check the contact between Fusing thermistor and Connect A PCB(P89).
3. Check the contact between Connect A PCB (P80C) and the main board.
4. Replace the Fuser.
5. After replacing the Fuser, verify the fuser warms up when the power is on.
6. Replace the main control PCB.
4-5
4.3.3 Network system errors
In case “MB sytem error” occurs, refer to the table below to address them.
Error
Trouble Trouble detail Detection timing Countermeasure
code
300 Eternal reboot is The firmware detected an incorrect The machine 1. Update the
detected. status, and machine rebooted to reboots while ROM using the
recover them automatically. When rebooting at the USB memory
this status is detected twice, this error same timing. automatically.
occurs. 2. Replace the storage
You may better the auto-recover (HDD/CF card).
process by updating the firmware. The
detail will be printed on the service
report with developer's code.
400 System data This error occurs with firmware or When the machine1. Update the
clearing error hardware defect. is powered on. ROM using the
This error occurs when the machine USB memory
reboots from “User data clear” or “All automatically.
RAM clear”, and an incorrect status is 2. Replace the storage
detected. (HDD/CF card).
3. Replace the network
board.
5XX Version This error occurs when an optional When the machine 1. Update the
mismatching CF memory card is attached to the is powered on. ROM using the
error network board, and the firmware USB memory
version on the CF memory card and automatically.
network board do not match. 2. Replace the storage
(HDD/CF card).
1XXYY* System error This error occurs with firmware or When the machine 1. Update the
hardware defect. is powered on. ROM using the
Firmware defect will be recovered by USB memory
updating it, but hardware defect needs automatically.
its replacement. 2. Replace the network
board.
3. Replace the main
control board.
2XXYY* Setting data Occurs mainly when the data stored When the machine 1. Update the
initialize error on the CF memory card is corrupted. is powered on ROM using the
You may recover it by updating the USB memory
firmware, if that does not work, clear automatically.
the data. 2. Perform “All RAM
Clear”.
3. Replace the storage
(HDD/CF card).
4. Replace the network
board.
* : XX and YY are function returned values.
4-6
4.4 Communication tourble
4.4.1 Fax communication error
4-7
Detail
Phase Error code Description Journal Redial Message Note
Error code
Tx Phase B T.2.2 110E The receiver has no box with marching Yes No F-Code Tx Error. No F-Code information in the remote
sub-address machine.
110F The receiver has no box that matches F-Code Tx Error. The Box does not exist in the remote
with the sender machine.
1110 No document stored at polling in the F-Code Tx Error. No document for polling is stored in F- This error occurs at manual
designated box Code box. reception.
1111 The receiver tried to poll document in a Check condition of remote fax.
security box
1112 Polling rejected while receiving docu- F-Code Polling error. Cannot access the F-Code box.
ment on another line at multi line recep-
tion
1113 Polling rejected while storing or clearing
documents
1114 Polling rejected while printing docu-
ments
1115 Cannot fast remote diagnose No High-speed RDS. Cannot send a data. This error occurs at manual
reception.
1116 Trouble report was sent, but the receiver Cannot send a trouble report. Remote machine is not RDS
was not a diagnose host host.
T.2.3 1023 FTT returned at 2400 bps Cannot receive with minimum speed.
Tx Phase C T.3.1 1031 Document feeding error Yes No Scanning error. Please send again.
Document length was over 1m
Lamp error
Scanner cover open error
Tx Phase D T.4.1 1041 Cannot receive MCF/RTN/RTP/PIP/PIN Yes Only at Confirm the remote fax.
memory Tx
T.4.2 1042 RTN was received No The remote machine could not receive document.
T.5.1 1051 No response to RR No Confirm the remote fax.
T.5.2 1052 No response to CTC No
T.5.3 1053 EOR output Cannot receive with minimum speed.
Tx V34 start up T.8.1 1081 V8 process did not finished normally Yes No Cannot send a fax in SuperG3 mode.
1800 Primary channel instruction did not
match at V8 mode
1801 Primary channel instruction did not
match at V8 mode (TX FAX)
1802 Primary channel instruction did not
match at V8 mode (RX FAX)
1803 Cannot adjust modulation
T.8.10 108A Cannot finish line probing normally No Yes
T.8.11 108B Cannot finish equalizer training normally
Transmission T.1.4 1014 Operator canceled the transmission Yes No Fax job was cancelled by user.
canceled
4-8
Detail
Phase Error code Description Journal Redial Message Note
Error code
Rx Phase B R.1.1 2011 T1 time-out error No, if no No Confirm the remote fax. Occurs at manual reception.
page is
received at
auto recep-
tion
R.1.2 2012 Compatibility error Yes No Confirm the remote fax.
2100 The receiver is a product of other maker Closed Tx Err. Remote fax is not compatible.
at closed communication
2101 No pass code received at closed com- Close Rx error. No passcode stored in remote fax.
munication
2102 The receiver has no pass code field at Close Rx error. Passcode unmatched.
closed communication
2103 Reception blocked because of junk fax Reject.
blocking function
2104 Cannot receive sender's ID at junk fax Reception was rejected by the block junk fax function.
blocking function
2105 Sender's ID is blank at junk fax blocking
function
2106 Sender has no polling document stored Polling Rx error. No document for polling is stored in re-
mote fax.
2107 Cannot adjust communication data rate Confirm the remote fax. Normally, this error does not
2108 Cannot adjust communication code (MH, occur.
MR, MMR)
2109 Cannot adjust communication code
(Normal, fine, super fine)
210A Cannot adjust ECM mode
210B Cannot adjust document width
210C Cannot adjust minimum communication
time
210D Cannot adjust document length
210E Cannot receive standard frame Confirm the remote fax.
210F Out-of -paper reception buffer error Out of paper reception is full.
2110 Cannot receive error report at F-code The F-Code RelayReception cannot be performed if fax
relay reception because wrong TSI number is not stored.
2111 Cannot receive document because F-Code Polling error. Remote machine does not have F-
sender has not polling ability Code polling function.
2112 Cannot receive F-code document be- Confirm the remote fax.
cause of wrong sub address
2113 The receiver has no box that matches F-Code Tx Err. The box does not exist in the machine.
with the sender
2114 Document was sent to a reception pro- F-Code Rx Err. The F-Code is set as the ban on reception.
tected box
2115 Reception rejected while receiving F-Code Rx Err. Cannot access the F-Code box.
document to that box on another line at
multi line reception
4-9
Detail
Phase Error code Description Journal Redial Message Note
Error code
Rx Phase B R.1.2 2116 The F-code box stores document to its Yes No F-Code Rx Err. The F-Code box is full.
maximum capacity
2117 Reception rejected while storing or F-Code Rx Err. Cannot access the F-Code box
clearing documents
2118 Reception rejected while printing docu-
ments
2119 Cannot delete document for overwrite at Machine error. Normally, this error does not
overwrite mode occur.
211A Cannot update Flash ROM through com- Reception was stopped.
munication
211B Cannot fast remote diagnose No High-speed RDS. Cannot receive data.
R.2.3 2023 No answer to FTT Confirm the remote fax.
Rx Phase C R.3.1 2031 No answer to CFR Yes No Confirm the remote fax.
DCN received
R.3.3 2033 Hang up Reception was stopped.
Continuous error line detected
R.3.4 2034 DCN received to TT Cannot receive with minimum speed.
R.3.6 2036 FRTN output Some pages are not received correctly.
R.4.4 2044 Memory overflow Memory over.
R.4.1 2041 Too long document received Received doc. is not able to receive. Document over 3m
Rx Phase D R.4.2 2042 Cannot receive MPS/EOM/EOP Yes No Confirm the remote fax.
R.5.1 2051 Cannot receive RR
DNC received
R.5.2 2052 Error occurred while ECM data mode
Rx V34 start up R.8.1 2081 V8 process did not finished normally Yes No Cannot send a fax in SuperG3 mode.
2800 Primary channel instruction did not
match at V8 mode
2801 Primary channel instruction did not
match at V8 mode (TX FAX)
2802 Primary channel instruction did not
match at V8 mode (RX FAX)
2803 Cannot adjust modulation
4-10
4.4.2 Network communication error
4-11
Internet FAX reception result
Error code Descrpition Countermeasure
1 — —
2 The MFP is not compatible with the Ask the sender to send an internet fax in a comabatible file
e-mail attached image. format.
3 The MFP refused to forward the •To respond to the forward request, set “Response to Fax
receivd e-mailed. Forwarding Request” in E-mail Settings > Optional E-mail Set-
tings.
•Check “E-mail address or domain name that will accept for-
warded transmission” at “Response to Fax Forwarding Re-
quest” in E-mail Settings > Optional E-mail Settings.
4 Cannot access to POP3 server. Chek that POP3 Server Address, POP3 Port Number, SSL,
and POP3S Port Number is set correctly in E-mail Settings >
SMTP/POP Settings.
5 No response from POP3 server. Check the DNS server addressn in TCP/IP setting.
Check the following items are set correct in E-mail Settings
> SMTP/POP Settings: POP3 server address, POP 3 port
number, SSL usage, and POP 3 S port number.
6 POP3 server authentication failed. Check the following items are set correct in E-mail Settings >
SMTP/POP Settings: Authentication method, POP3 user name,
and POP 3 user password.
4-12
Scan to folder, Scan to Printer transmission result
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
10000 Transmission completed OK - Success Success
successfully
9999 System error System error occurred. Error occurred of tempo- Wait for a while, and try to SMB error
9000 rary system shortage. send again. Internal er-
ror
9994 Domain was not found. • Domain was not found. • This error occurres when Check that host name on the This error does not occur at
(This error does not ap- a same host name is on network. scan to folder.
9993 Computer was not found pear on check message the network. Check that host name on the It occurs at browsing a file
and communication his- • This error occurres when network. using touch panel or WEB
tory) a same work group name browser.
• Computer was not found. is on the network.
(This error does not ap-
pear on check message
and communication his-
tory)
9989 Size of a file to acquire Size of a file to acquire The attached file size ex- Check the file size of the at-
exceeded size at the exceeded size at the maxi- ceeds the limitation. tached file.
maximum. mum.
3 Connection error Not able to be connect. • This error occurs when a • Check that host name on Parameter Invalid parameter
same work group name the network. error
18 is on the network. • Check DNS server ad- Error Data retrieval error
• Name resolution failed dress, DNS suffix, and retrieving
WINDS server address are data
19 set correct at "TCP/IP set- Invalid Invalid open mode
tings". open mode
20 • Check that the destination Server Server does not support
computer name is regis- doesn't MAC signing
tered on DNS server. support
• Check that the destination MAC sign-
computer registers WIND ing
setting correctly.
21 MAC sig- MAC signature in incoming
nature in packet was broken
incoming
packet was
broken
4-13
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
22 Connection error Not able to be connect. • This error occurs when a • Check that host name on database Database object already ex-
same work group name the network. object al- ists and cannot be created
is on the network. • Check DNS server ad- ready exists
• Name resolution failed dress, DNS suffix, and and cannot
WINDS server address are be created
23 set correct at "TCP/IP set- mount failed CIFS Client mount failed to
tings". for a reason connect to remote server
• Check that the destination other then
computer name is regis- authentication
24 tered on DNS server. unable to dis- unable to dispose resources
• Check that the destination pose resourc-
computer registers WIND es
25 setting correctly. invalid handle invalid handle passed
passed
26 SPNEGO SPNEGO negotiation did not
negotiation find a match
did not find a
match
27 path should be path should be resolved over
resolved over DFS
DFS
28 DFS cache DFS cache overflow
overflow
1001 SMB_ Invalid function. The server
ERRbadfunc did not recognize or could
not perform a system call
generated by the server, e.g.
set the DIRECTORY attri-
bute on a data file, invalid
seek mode.
1007 SMB_ Memory control blocks de-
ERRbadmcb stroyed
1008 SMB_ Insufficient server memory to
ERRnomem perform the requested func-
tion
1009 SMB_ Invalid memory block ad-
ERRbadmem dress
4-14
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
1010 Connection error Not able to be connect. • This error occurs when a • Check that host name on SMB_ Invalid environment
same work group name the network. ERRbadenv
1011 is on the network. • Check DNS server ad- SMB_ Invalid format
• Name resolution failed dress, DNS suffix, and RRbadformat
1003 WINDS server address are SMB_ Directory invalid. A directory
set correct at "TCP/IP set- ERRbadpath component in a pathname
tings". could not be found.
1013 • Check that the destination SMB_ Invalid data (generated only
computer name is regis- ERRbaddata by IOCTL calls within the
tered on DNS server. server)
1015 • Check that the destination SMB_ Invalid drive specified
computer registers WIND ERRbaddrive
1016 setting correctly. SMB_ A Delete Directory request
ERRremcd attempted remove the serv-
er's current directory
1017 SMB_ Not the same device (e.g. a
ERRdiffdevice cross volume rename was
attempted)
1032 SMB_ The sharing mode specified
ERRbadshare for Open conflicts with exist-
ing FIDs on the file.
1033 SMB_ERRlock A Lock request conflicted
with an existing lock or speci-
fied an invalid mode, or an
Unlock requested attempted
to remove a lock held by
another process.
1066 SMB_ The specified device type
ERRdontsup- conflicts with the actual
portipc device type on the remote
resource.
1080 SMB_ The file named in the request
ERRfilexists already exists.
1087 SMB_ Invalid directory name in a
ERRbaddirec- path.
tory
4-15
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
1122 Connection error Not able to be connect. • This error occurs when a • Check that host name on SMB_ "The buffer is too small to
same work group name the network. ERRinsuffi- contain the entry.
is on the network. • Check DNS server ad- cientbuffer No information has been
• Name resolution failed dress, DNS suffix, and written to the buffer."
1123 WINDS server address are SMB_ Invalid name.
set correct at "TCP/IP set- ERRinvalid-
tings". name
1183 • Check that the destination SMB_ Object already exists. Re-
computer name is regis- ERRal- turned on attempt to create
tered on DNS server. readyexists file or directory which already
• Check that the destination exists on the server.
1230 computer registers WIND SMB_ Pipe invalid
setting correctly. ERRbadpipe
1231 SMB_ All instances of the request-
ERRpipebusy ed pipe are busy.
1232 SMB_ Pipe close in progress.
ERRpipeclos-
ing
1233 SMB_ No process on other end of
ERRnotcon- pipe.
nected
1234 SMB_ There is more date to be
ERRmoredata returned.
2001 SMB_ Non-specific error code,
ERRerror returned under the following
conditions: resource other
than disk space exhausted
(e.g. TIDs), first SMB com-
mand was not negotiate,
multiple negotiates attempted,
and internal server error.
4-16
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
1002 File read and write error Not come by the file read- Cannot send a file when Check that the destination SMB_ File not found. The last com-
ing and writing. the destination shared shared folder is not read/ ERRbadfile ponent of file's pathname
folder is read/write pro- write protected. could not be found.
1004 tected. SMB_ Too many open files. The
ERRnofids server has file handles avail-
able.
1006 SMB_ Invalid file handle. The file
ERRbadfid handle specified was not
recognized by the server.
2250 SMB_ Temporarily unable to sup-
ERRusempx port Raw, use MPX mode
2251 SMB_ Temporarily unable to sup-
ERRusestd port Raw, use standard read/
write
2252 SMB_ Continue in MPX mode
ERRcontmpx
2999 SMB_ Function not supported
ERRnosupport
3019 SMB_ Attempt to write on write-
ERRnowrite protected media
3020 SMB_ Unknown unit
ERRbadunit
3021 SMB_ Drive not ready
ERRnotready
3022 SMB_ Unknown command
ERRbadcmd
3023 SMB_ Data error (CRC)
ERRdata
3024 SMB_ Bad request structure length
ERRbadreq
3025 SMB_ Seek error
ERRseek
3026 SMB_ Unknown media type
ERRbadmedia
4-17
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
3027 File read and write error Not come by the file read- Cannot send a file when Check that the destination SMB_ Sector not found
ing and writing. the destination shared shared folder is not read/ ERRbadsector
3028 folder is read/write pro- write protected. SMB_ Printer out of paper
tected. ERRnopaper
3029 SMB_ Write fault
ERRwrite
3030 SMB_ Read fault
ERRread
3031 SMB_ General failure
ERRgeneral
3034 SMB_ The wrong disk was found in
ERRwrongdisk a driv
3035 SMB_ No FCBs are available to
ERRFCBU- process request
navail
3036 SMB_ A sharing buffer has been
ERRshare- exceeded
bufexc
3039 SMB_ The disk is full
ERRdiskfull
4000 Error request- Error requesting file attri-
ing file size butes
1005 Login error Not able to log in. Cannot login with the • Check that the entered SMB_ Access denied, the client's
entered user name and user name and password ERRnoacces context does not permit the
password. are correct. requested function. This
• Check that the entered user includes the following condi-
name and password have tions: invalid rename com-
authority to write. mand, write to Fid open for
read only, read on Fid open
for write only, attempt to de-
lete a non-empty directory.
1012 SMB_ Invalid open mode
ERRbadac-
cess
4-18
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
2002 Login error Not able to log in. Cannot login with the • Check that the entered SMB_ Invalid password - name/
entered user name and user name and password ERRbadpw password pair in a Tree
password. are correct. Connect or Session Setup is
• Check that the entered user invalid.
2004 name and password have SMB_ The client does not have
authority to write. ERRaccess the necessary access rights
within the specified context
for the requested function.
2005 SMB_ The TID specified in a com-
ERRinvtid mand was invalid.
2006 SMB_ Invalid network name in tree
ERRinvnet- connect
name
2007 SMB_ Invalid device - printer re-
ERRinvde- quest made to non-printer
vice connection or non-printer
request made to printer con-
nection.
2049 SMB_ Print queue full (files) -- re-
ERRqfull turned by open print file
2050 SMB_ Print queue full -- no space
ERRqtoobig
2051 SMB_ EOF on print queue dump
ERRqeof
2052 SMB_ Invalid print file FID
ERRinvfid
2064 SMB_ The server did not recognize
ERRsmbcmd the command received.
2065 SMB_ The server encountered an
ERRsrverror internal error, e.g. system file
unavailable.
2067 SMB_ The FID and pathname pa-
ERRfile- rameters contained an invalid
combination of values.
specs
2069 SMB_ The access permissions
ERRbadper- specified for a file or directory
are not a valid combination.
mits The server cannot set the
requested attribute.
4-19
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
2071 Login error Not able to log in. Cannot login with the • Check that the entered SMB_ The attribute mode in the Set
entered user name and user name and password ERRsetat- File Attribute request is in-
valid.
password. are correct. trmode
2081 • Check that the entered user SMB_ Server paused (reserved for
name and password have ERRpaused messaging)
2082 authority to write. SMB_ Not receiving messages
ERRmsgoff (reserved for messaging)
2083 SMB_ No room to buffer message
ERRnoroom (reserved for messaging)
2087 SMB_ Too many remote user
ERRrmuns names (reserved for mes-
saging)
4-20
Scan to FTP server transmission result
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
10000 Transmission completed OK - - Success
successfully
9999 System error System error occurred. An error occurred because Retry is later. FTP error
9000 there was a temporary Internal er-
system memory shortage. ror
2 Connection error Not able to be connected Name resolution failed •Check DNS server address CURLE_ Very early initialization code
is set correct at "TCP/IP set- FAILED_INIT failed. This is likely to be an
tings". internal error or problem. ->
•Check that the destination unsupported parameter to
FTP server name is regis- CURLOPT_FTPSSLAUTH
3 tered on DNS server. CURLE_ The URL was not properly
URL_ formatted. ->No filename
MALFORMAT specified for FTP upload/bad
FTP String
5 CURLE_ Couldn't resolve proxy. The
COULDNT_ given proxy host could not
RESOLVE_ be resolved.
PROXY
6 CURLE_ Couldn't resolve host. The
COULDNT_ given remote host was not
RESOLVE_ resolved.
HOST
7 CURLE_ Failed to connect() to host or
COULDNT_ proxy.
CONNECT
8 CURLE_ FTP_ After connecting to an FTP
WEIRD_ server, libcurl expects to get
SERVER_ a certain reply back. This
REPLY error code implies that it got
a strange or bad reply. The
given remote server is prob-
ably not an OK FTP server.
9 CURLE_ FTP_ a service was denied by the
ACCESS_ FTP server due to lack of ac-
DENIED cess - when login fails this is
not returned.
4-21
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
11 Connection error Not able to be connected Name resolution failed •Check DNS server address CURLE_ After having sent the FTP
is set correct at "TCP/IP set- FTP_WEIRD_ password to the server, lib-
tings". PASS_REPLY curl expects a proper reply.
•Check that the destination This error code indicates that
FTP server name is regis- an unexpected code was
tered on DNS server. returned.
13 CURLE_ libcurl failed to get a sensible
FTP_WEIRD_ result back from the server
PASV_REPLY as a response to either a
PASV or a EPSV command.
The server is flawed.
14 CURLE_FTP_ FTP servers return a 227-
WEIRD_227_ line as a response to a PASV
FORMAT command. If libcurl fails to
parse that line, this return
code is passed back.
15 CURLE_FTP_ An internal failure to lookup
CANT_GET_ the host used for the new
HOST connection.
28 CURLE_ The timeout time was
OPERATION_ reached.
TIMEOUTED
30 CURLE_FTP_ FTP PORT operation failed.
PORT_ The FTP PORT command
FAILED returned error. This mostly
happen when you haven't
specified a good enough ad-
dress for libcurl to use.
31 CURLE_FTP_ The REST command failed.
COULDNT_ This should never happen if
USE_REST the server is sane.
36 CURLE_BAD_ Couldn't resume download
DOWNLOAD_
RESUME
42 CURLE_ Aborted by callback. A call-
ABORTED_ back returned "abort" to
BY_ libcurl.
CALLBACK
55 CURLE_ failed sending network data
SEND_
ERROR
4-22
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
56 Connection error Not able to be connected Name resolution failed •Check DNS server address CURLE_ Failure in receiving network
is set correct at "TCP/IP set- RECV_ER- data
tings". ROR
63 •Check that the destination CURLE_ Maximum file size exceeded
FTP server name is regis- FILESIZE_
tered on DNS server. EXCEEDED
17 File read and write error Not come by the file read- Cannot send a file when Check that the destination CURLE_FTP_ Couldn't set desired mode
ing and writing. the destination FTP server FTP server is not write pro- COULDNT_
is write protected. tected. SET_BINARY
18 CURLE_ A file transfer was shorter or
PARTIAL_ larger than expected. This
FILE happens when the server
first reports an expected
transfer size, and then
delivers data that doesn't
match the previously given
size. (result != 226 Trans-
fer complete, result != 250
Requested file action okay,
completed.)
19 CURLE_FTP_ This was either a weird reply
COULDNT_ to a 'RETR' command or a
RETR_FILE zero byte transfer complete.
21 CURLE_FTP_ When sending custom
QUOTE_ ER- "QUOTE" commands to the
ROR remote server, one of the
commands returned an error
code that was 400 or higher
(for FTP) or otherwise indi-
cated unsuccessful comple-
tion of the command.
23 CURLE_ An error occurred when writ-
WRITE_ ing received data to a local
ERROR file, or an error was returned
to libcurl from a write call-
back.
4-23
Internal er-
Error Code Description Check message Detail Countermeasure Description
ror
25 File read and write error Not come by the file read- Cannot send a file when Check that the destination CURLE_ Failed starting the upload.
ing and writing. the destination FTP server FTP server is not write pro- UPLOAD_ For FTP, the server typically
is write protected. tected. FAILED denied the STOR command.
The error buffer usually con-
tains the server's explanation
to this. (This error code was
formerly known as CURLE_
FTP_COULDNT_STOR_
FILE.)
25 CURLE_FTP_ same as CURLE_UPLOAD_
COULDNT_ FAILED
STOR_FILE
26 CURLE_ Could open/read from file
READ_ ER-
ROR
27 CURLE_OUT_ A memory allocation request
OF_MEMORY failed. This is serious bad-
ness and things are severely
screwed up if this ever occur.
67 Login error Not able to log in. Cannot login with the Check that the entered user CURLE_ User: password or similar
entered user name and name and password are cor- LOGIN_ was not accepted and we
password. rect. DENIED failed to login
4-24
4.5 Image quality problems
Go through the following steps to solve the problem:
1. Check the machine parameters for image quality adjustments and see if the problems solves.
2. Adjust the background level and see if the problem solves. (Press <Setting>, <*>, <0>, <9> and select
[Background level], and press <Start>.) Clean the document glass and document pad in advance.
3. Determine if the failure is attributable to the input system (scanner section) or the output system (printer
section):
(Original) (Copy)
4-25
4.5.1 Typical fault images
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE ABCDE
ABCDE ABCDE
ABCDE ABCDE
ABCDE ABCDE
ABCDE ABCDE
ABCDE ABCDE A
ABCDE ABCDE ABCDE
ABCDE ABCDE ABCDE
ABCDE ABCDE ABCDE
ABCDE ABCDE ABCDE
10. Gradation reproduction failure 11. Periodically uneven image 12. Uneven image density
4-26
4.5.2 Blank image
Scanner section
Section Step Check items Result Remedy
Scanner section 1 Is the scanner drive transmission NO Check and change as
mechanism in good condition? necessary.
2 Do the connection from CCD NO Reconnect / Replace harness.
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
3 Are the mirrors and lens dirty? YES Clean or replace the parts, and
adjust the background level.
4 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check items Result Remedy
Toner cartridge 1 Is the toner cartridge driven properly? NO Correct / Replace drive
coupling mechanism of toner
cartridge and machine.
Replace the toner cartridge.
2 Is the developing bias or supply bias YES Clean. / Replace.
contact terminal dirty or deformed?
Drum cartridge 3 Is the grid bias, wire electrode contact YES Clean. / Replace.
terminal, or drum ground contact
terminal dirty or deformed?
Circuit boards 4 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
Transfer section 5 Is the transfer bias contact terminal YES Clean. / Replace.
dirty or deformed?
6 Is the trouble settled with above NO 1. Replace toner cartridge.
steps? 2. Replace drum cartridge.
3. Replace LPH.
4. Replace LPH connect board.
5. Replace LPH board.
6. Replace main control board.
7. Replace high-voltage power
board.
8. Replace transfer roller unit.
4-27
4.5.3 Black image
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Does the LED lamp turn ON when YES Check step 5 and onward.
making copy with open platen cover? NO Reconnect / Replace harness.
2 Did 24V output between P2 pin 1 and NO Replace main control board.
4 on Scanner board, when performing
the operation of step 1?
3 Did 24V output between P4 pin 16 NO Replace scanner board.
and 18 on Scanner board, when per-
forming the operation of step 1?
4 Did 24V turn ON and OFF at P3 pin 2 YES Replace LED lamp board.
on CCD board, when performing the
operation of step 1? NO Replace scanner unit.
5 Are the mirrors and lens installed NO Install them properly.
properly?
6 Are the mirrors and lens dirty? YES Clean or replace the parts, and
adjust the background level.
7 Is the trouble settled with above NO 1. Replace main control board.
steps? 2. Replace LPH board.
3. Replace LPH connect board.
4. Replace LPH.
Printer section
Section Step Check item Result Remedy
Drum cartridge 1 Is the grid bias, wire electrode contact YES Clean. / Replace.
terminal, or drum ground contact
terminal dirty or deformed?
Circuit boards 2 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
3 Is the trouble settled with above NO 1. Replace drum cartridge.
steps? 2. Replace LPH.
3. Replace LPH connect board.
4. Replace LPH board.
5. Replace main control board.
6. Replace high-voltage power
board.
4-28
4.5.4 Low image density / rough image
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Is the scanner drive transmission NO Check and change as
mechanism in good condition? necessary.
2 Are the document glass, back plate YES Clean the parts, and adjust the
and ADF glass dirty? background level.
3 Are the mirrors and lens dirty? YES Clean or replace the parts, and
adjust the background level.
4 Is the platen cover floating by copying YES Copy with opened platen cover.
a thick volume?
5 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
6 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
LPH 1 Is the lens dirty? YES Clean.
Toner cartridge 2 Is the developing bias or supply bias YES Clean. / Replace.
contact terminal dirty or deformed?
Drum cartridge 3 Is the grid bias, wire electrode contact YES Clean. / Replace.
terminal, or drum ground contact
terminal dirty or deformed?
Transfer section 4 Is the transfer bias contact terminal YES Clean. / Replace.
dirty or deformed?
5 Is the transfer roller gap dirty? YES Clean. / Replace.
Circuit boards 6 Are the connections from LPH to NO Reconnect. / Replace the
high-voltage board, and from high- harness.
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
4-29
Toner sensor 7 Is the toner sensor working? NO Reconnect. / Replace sensor.
error (Use “Sensor input test mode” and
check that the sensor is working.)
8 Is the trouble settled with above NO 1. Replace toner cartridge.
steps? 2. Replace drum cartridge.
3. Replace LPH.
4. Replace LPH connect board.
5. Replace LPH board.
6. Replace main control board.
7. Replace high-voltage power
board.
8. Replace transfer roller unit.
4-30
4.5.5 Dark image density
Scanner section
Section Step Check item Result Remedy
Scanner 1 Are the ADF glass and document YES Clean the parts, and adjust the
glass dirty? background level.
2 Is the platen cover floating by copying YES Copy with opened platen cover.
a thick volume?
3 Are the mirrors and lens dirty? YES Clean or replace the parts, and
adjust the background level.
4 Is the LED lamp dirty or deteriorated? YES Clean. / Replace.
5 Is the connection from LED lamp to NO Reconnect. / Replace harness.
CCD board in good condition?
6 Is the connection from CCD board to NO Reconnect. / Replace harness.
scanner board in good condition?
7 Is the connection from scanner NO Reconnect. / Replace harness.
board to main control board in good
condition?
8 Is the connection from main control NO Reconnect. / Replace harness.
board to high-voltage power board in
good condition?
Printer section
Section Step Check item Result Remedy
Toner cartridge 1 Is the developing or bias supply bias YES Clean. / Replace.
contact terminal dirty or deformed?
Drum cartridge 2 Is the charge wire dirty? YES Clean.
3 Is the grid bias, wire electrode contact YES Clean. / Replace.
terminal, or drum ground contact
terminal dirty or deformed?
Circuit boards 4 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
5 Is the trouble settled with above YES 1. Replace toner cartridge.
steps? 2. Replace drum cartridge.
3. Replace LPH.
4. Replace LPH connect board.
5. Replace LPH board.
6. Replace main control board.
7. Replace high-voltage power
board.
4-31
4.5.6 Blank lines
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Are the mirrors, lens, ADF glass and YES Clean.
document glass dirty? If the trouble is not settled by
cleaning, adjust the background
level.
2 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
3 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
LED unit 1 Is the LED dirty? YES Clean.
Toner cartridge 2 Is the toner layer on the developing NO Replace.
roller normal?
Fusing unit 3 Is the fusing roller or separation YES Clean. / Replace.
scraper dirty or damaged?
Drum cartridge 4 Is the separation sheet dirty or YES Clean. / Replace.
damaged?
Circuit boards 5 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
Transfer section 6 Is the transfer roller dented or YES Replace.
damaged?
Discharge plate 7 Is the discharge plate deformed? YES Replace.
8 Is the trouble settled with above NO 1. Replace drum cartridge.
steps? 2. Replace the fusing unit.
3. Replace LPH.
4. Replace LPH connect board.
5. Replace LPH board.
6. Replace main control board.
7. Replace high-voltage power
board.
4-32
4.5.7 Void areas
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Are the mirrors, lens, ADF glass and YES Clean.
document glass dirty? If the trouble is not settled
by cleaning, adjust the
background level.
2 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
3 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
LED unit 1 Is the LED dirty? YES Clean.
Toner cartridge 2 Is the toner layer on the developing NO Replace.
roller normal?
Fusing unit 3 Is the fusing roller dirty or damaged? YES Clean. / Replace.
Drum cartridge 4 Is the drum cartridge dirty or YES Clean. / Replace.
damaged?
Circuit boards 5 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
Transfer section 7 Is the transfer roller dented or YES Replace.
damaged?
8 Is the transfer roller gap dirty? YES Clean. / Replace.
Discharge plate 9 Is the discharge plate deformed? YES Replace.
9 Is the trouble settled with above NO 1. Replace drum cartridge.
steps? 2. Replace fusing unit.
3. Replace LPH.
4. Replace LPH connect board.
5. Replace LPH board.
6. Replace main control board.
7. Replace high-voltage power
board.
4-33
4.5.8 Black lines
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Are the mirrors, lens, ADF glass and YES Clean.
document glass dirty? If the trouble is not settled
by cleaning, adjust the
background level.
2 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
3 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
Paper path 1 Is paper path dirty with toner? YES Clean.
Drum cartridge 2 Is the charge wire dirty? YES Clean.
3 Is the drum dirty or damaged? YES Replace.
Fusing unit 4 Is the fusing roller or separation YES Clean. / Replace.
scraper dirty or damaged?
Toner cartridge 5 Is the developing roller dirty or YES Replace.
damaged?
Circuit boards 6 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
7 Is the trouble settled with above NO 1. Replace drum cartridge.
steps? 2. Replace fusing unit.
3. Replace toner cartridge.
4. Replace LPH.
5. Replace LPH connect board.
6. Replace LPH board.
7. Replace main control board.
8. Replace high-voltage power
board.
4-34
4.5.9 Black spots
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Are the mirrors, lens, ADF glass and YES Clean.
document glass dirty? If the trouble is not settled
by cleaning, adjust the
background level.
2 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
3 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
Paper path 1 Is paper path dirty with toner? YES Clean.
Drum cartridge 2 Is there any cleaning trouble? YES Replace.
3 Is the drum dirty or damaged? YES Replace.
Fusing unit 4 Is the fusing roller or separation YES Clean. / Replace.
scraper dirty or damaged?
Toner cartridge 5 Is the developing roller dirty or dam- YES Replace.
aged?
Circuit boards 6 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
7 Is the trouble settled with above NO 1. Replace drum cartridge.
steps? 2. Replace fusing unit.
3. Replace toner cartridge.
4. Replace LPH.
5. Replace LPH connect board.
6. Replace LPH board.
7. Replace main control board.
8. Replace high-voltage power
board.
4-35
4.5.10 Smear on back
Printer section
Section Step Check item Result Remedy
Paper path 1 Is paper path dirty with toner? YES Clean.
Fusing unit 2 Is the fusing roller or separation YES Clean. / Replace.
scraper dirty or damaged?
Transfer section 3 Is the transfer roller dented or YES Replace.
damaged?
Circuit boards 4 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
5 Is the trouble settled with above NO 1. Replace fusing unit.
steps? 2. Replace high-voltage power
board.
3. Replace main control board.
4-36
4.5.11 Gradation reproduction failure
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Is the shading sheet under the YES Clean.
contact cover dirty? If the trouble is not settled
by cleaning, adjust the
background level.
2 Are the document glass, back plate, YES Clean.
and ADF glass dirty? If the trouble is not settled
by cleaning, adjust the
background level.
3 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
4 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
Toner cartridge 1 Is the developing bias or supply bias YES Clean. / Replace.
contact terminal dirty or deformed?
Drum cartridge 2 Is the charge wire dirty? YES Clean.
3 Is the grid bias, wire electrode contact YES Clean. / Replace.
terminal, or drum ground contact
terminal dirty or deformed?
Circuit boards 4 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
4 Is the trouble settled with above NO 1. Replace toner cartridge.
steps? 2. Replace drum cartridge.
3. Replace LPH.
4. Replace LPH connect board.
5. Replace LPH board.
6. Replace main control board.
7. Replace high-voltage power
board.
4-37
4.5.12 Periodically uneven image
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Is the FBS motor drive gear cracked YES Clean. / Replace.
or dirty with foreign object?
2 Is the scanner motor secured NO Secure properly.
properly?
3 Is the carriage adjusting part secured NO Secure properly.
properly?
4 Is the carriage secured properly to NO Secure properly.
the belt?
5 Are the FBS belt attached loosely? YES Adjust the belt tension.
6 Are the scanner rails damaged or YES Clean. / Replace.
dirty with foreign object?
7 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
8 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
Toner cartridge 1 Is the toner cartridge driven properly? NO Correct. / Replace drive
coupling mechanism of toner
cartridge and machine.
Replace toner cartridge.
Drum cartridge 2 Are the drum and transfer roller NO Correct. / Replace drive
driven properly? coupling mechanism of drum
cartridge and machine.
Replace drive coupling
mechanism of transfer roller
and machine.
Paper path 3 Is the resist roller driven properly? NO Correct. / Replace drive
coupling mechanism.
Fusing unit 4 Is the fusing unit driven properly? NO Correct. / Replace drive
coupling mechanism.
5 Is the trouble settled with above NO 1. Replace drum cartridge.
steps? 2. Replace fusing unit.
3. Replace transfer roller unit.
4-38
4.5.13 Uneven image density
Scanner section
Section Step Check item Result Remedy
Scanner section 1 Are the mirrors, lens, ADF glass and YES Clean.
document glass dirty? If the trouble is not settled
by cleaning, adjust the
background level.
2 Is the shading sheet under the YES Clean.
contact cover dirty? If the trouble is not settled
by cleaning, adjust the
background level.
3 Is the LED lamp dirty or deteriorated? YES Clean. / Replace.
4 Do the connection from CCD NO Reconnect / Replace harness
Scanner board Main control board
LPH board LPH connect board
LED unit remain intact?
5 Is the trouble settled with above NO 1. Replace scanner board.
steps? 2. Replace main control board.
3. Replace LPH board.
4. Replace LPH connect board.
5. Replace LPH.
Printer section
Section Step Check item Result Remedy
Toner cartridge 1 Is the toner cartridge driven properly? NO Correct. / Replace drive
coupling mechanism of toner
cartridge and machine.
Replace the toner cartridge.
2 Is the developing bias or supply bias YES Clean. / Replace.
contact terminal dirty or deformed?)
3 Is the gap roller dirty or broken? YES Clean. / Replace.
Drum cartridge 4 Is the charge wire dirty? YES Clean.
5 Is the drum dirty or damaged? YES Replace.
Fusing unit 6 Is the fusing roller dirty or damaged? YES Clean. / Replace.
Transfer section 7 Is the transfer bias contact terminal YES Clean. / Replace.
dirty or deformed?
8 Is the transfer roller dented or YES Replace.
damaged?
Discharge plate 9 Is the discharge plate deformed? YES Replace.
Circuit boards 10 Are the connections from LPH to NO Reconnect. / Replace harness.
high-voltage board, and from high-
voltage board to main control board
in good condition?
(Check plugs firmly plugged and
snapped harness)
4-39
11 Is the trouble settled with above NO 1. Replace toner cartridge.
steps? 2. Replace drum cartridge.
3. Replace fusing unit.
4. Replace LPH.
5. Replace LPH connect board.
6. Replace LPH board.
7. Replace main control board.
8. Replace high-voltage power
board.
9. Replace transfer roller unit.
4-40
4.6 Document trouble
Mechanical Errors
Symptom Possible Cause Countermeasure
While The ADF does not feed the The pickup roller is dirty or worn Clean the roller.
feeding a document. out. Replace the roller.
document The power of the separation Adjust the separation pressure.
roller is getting decrease. The Clean the roller.
separation pad pressure does
not match the paper quality.
The motor is not rotating. Replace the motor.
While The feeder stops the feed- The malfunction of the sensor. Replace the sensor.
scanning ing job while the document The motor power is not working Replace the motor.
document is taken into the feeder. properly.
The roller is dirty. Clean the roller.
The roller is worn out. Replace the roller.
The document is stuck and Foreign objects entered the feed Remove the objects.
gets damaged while taken area.
into the feeder. The paper quality is not acceptable. Recommend the customer to use
The paper shape is not acceptable. the document glass.
4-41
Sensor Malfunctions
Others The message, “Please TXIL sensor defect 0 Press <Setting>, <*>, <2>, <2> to display the sensor
close the flashing cover.” input test mode.
is displayed on the LCD. 1C onfirm that the LCD indication changes by opening
and closing the ADF cover.
The flashing cover: The OFF : Cover open / ON: Cover close
ADF cover 2C heck the sensor harness is firmly connected.
3 If the LCD indication does not change, replace the
TXIL sensor.
4 Replace the sensor harness.
5 Replace the connect board.
4-42
Scanning trouble
4-43
4.7 Recording Paper Jam
After removing the jammed paper, please open and close the side cover.
Mechanical errors
Symptom Possible cause Countermeasure
Jam in the Faulty movement of some cassette Check each movement of a cassette part.
paper supply parts. Replace the faulty part.
area
Paper is stuck in the recording Remove the stuck paper.
area.
The paper feed roller is worn out. Replace the roller.
Jam in the feed Paper is stuck in the feed area. Remove the jammed paper.
area
Jam in the Paper is stuck in the fuser or paper Remove the jammed paper.
fuser or the exit area.
paper exit area
The fuser roller is not clean. Clean the fuser roller.
Replace the fuser roller.
Electrical errors
Symptom Possible cause Countermeasure
Jam in the feed The paper supply electromagnetic • Check the wiring.
area clutch does not work. • Replace the paper supply electromagnetic clutch.
“Please close the • Replace the main control board.
flashing cover.”
The paper supply sensor (PSS) does Check that the wiring and actuator are working
not work. properly. If confirmed OK, then replace the PSS, or
Main control board.
Jam in the feed The malfunction of the PPS. Check that the wiring and actuator are working
area properly. If confirmed OK, then replace the PSS, or
“Please close the the main control board.
flashing cover.”
Jam in the feed The paper size is not correct. Check the paper, size setting.
area
“Check paper
size.....”
Jam in the fuser The paper discharge sensor (PDS) Check that the wiring and actuators are working
or paper exit does not work. properly. If confirmed OK, then replace the PDS, or
area LPH board.
4-44
4.8 Machine malfunction
4-45
No Symptom What to confirm Countermeasure
3 Documents jam 1. Did you feed a single document? Yes Check No. 2.
frequently. No Check No. 3
The LCD shows
“Please reset 2. D
id you use thin paper or con- Yes Recommend the customer to use the docu-
the document.” verted paper? ment glass.
No Check No. 8.
3. D
id you set documents more than Yes Check No. 4.
the capacity? No Check No. 5.
5. Did you use wrinkled or curled Yes Recommend the customer to use the docu-
documents? ment glass.
No Check No. 6.
6. D
oes the machine still feed docu- Yes Check No. 7.
ments? No Check No. 8.
7. D
oes the machine still discharge Yes Check No. 23.
documents? No Check No. 24.
10. Does the transfer gear work Yes Check No. 11.
properly? No Adjust the gear.
11. Does the ADF motor rotate prop- Yes Check No. 12.
erly? No Replace the ADF motor.
12. Is the separation pad pressure Yes Check No. 13.
appropriate? No Adjust the separation pad pressure.
14. If you replace the harness Yes Replace the harness between the power
between the power supply and supply and main control board.
main control board, the message No Check No. 15.
will disappear.
15. D
o P3-12, 14, 16, and 18 on the Yes Check No. 16.
main control board have +24V No Replace the main control board.
output ?
16. Has the DS1 sensor been Yes Check No. 17.
installed properly? No Re-install it properly.
17. D
oes the feeler for the DS1 sen- Yes Check No. 18.
sor work properly? No Replace the DS1 sensor feeler.
18. Does the feeler for the DS2 sen- Yes Check No. 19.
sor work properly? No Replace the DS2 sensor feeler.
19. Are there any foreign objects Yes Remove the objects.
stuck around paper guides? No Check No. 20.
20. Does the voltage level of P82-. on Yes Check No. 22.
the main control panel change to No Check No. 21.
+0V when the DS1 is ON, and to
+5V when the DS1 is OFF?
21. If you replace the DS1 sensor, the Yes Replace the DS1.
symptom will be fixed. No Replace the main control board.
4-46
No. Symptom What to confirm Countermeasure
3 Documents jam 22. Does the voltage level of P82-6 on Yes Check No. 23.
frequently. the main control panel change to No Check No. 24.
The LCD shows +0V when the DS2 is ON, and to
“Please reset the +5V when the DS2 is OFF?
document.”
23. If you replace the DS2 sensor, the Yes Replace the DS2.
symptom will be fixed. No Replace the main control board.
24. Is the separation roller dirty? Yes Replace the separation roller.
No Check No. 25.
25. Is the separation pad dirty? Yes Replace the separation pad.
No Replace the machine.
4 Documents skew 1. Have the document guides been Yes Check No. 2.
adjusted properly? No Re-adjust the guides properly.
2. Did you place different size docu- Yes Set only the same size documents.
ments at the same time? No Check No. 3.
3. A
re there any foreign objects on the Yes Remove the objects.
paper pass? No Check No. 4.
5 Documents get 1. Are they thin documents? Yes Recommend customer to use the docu-
wrinkled or torn ment glass.
frequently. No Check No. 2.
2. A
re there any foreign objects on the Yes Remove the objects.
document tray? No Check No. 3.
4. H
as the entry area of the guide Yes Repair or replace it.
outer been deformed? No Check No. 7.
4-47
No. Symptom What to confirm Countermeasure
6 The warning mes- 1. Has the lamp been illuminated? Yes Check No. 2.
sage “ Lamp error. No Check No. 7.
Call for service.”
is displayed. 2. Is the CCD harness connecting cor- Yes Check No. 3.
rectly? No Connect the harness.
3. A
re the sheet document press or Yes Clean, or replace them.
back ground level plate dirty? No Check No. 4.
4. A
re the document glass or the mir- Yes Clean, or replace them.
rors dirty? No Check No. 5.
5. A
re the mirror carriage belts or the Yes Check No. 4.
home sensor attached correctly? No Reattach them.
6. If you replace the home sensor or Yes Replace the sensor or the harness.
the connecting harness, the symp- No Check No. 7.
tom will be fixed.
7. If you replace the LED lamp board Yes Replace the carriage or the harness.
or the connecting harness, the Check No. 8.
symptom will be fixed. No
8. If you replace the carriage or the Yes Replace the circuit board or the har-
connecting harness, the symptom ness.
will be fixed. No Check No. 9.
9. If you replace the main control board Yes Replace the main control board.
or the connecting harness, the No Replace the machine.
symptom will be fixed.
8 Paper jams or the 1. Is there any paper jam on the paper Yes Remove the paper.
message “Open pass? No Check No. 2.
the flashing cover 2. Is there electrical continuity in the Yes Check No. 3.
a n d c h e ck . . . . . .” harness between the PSS sensor No Replace the PSS sensor or the con-
is displayed. and the main control board? necting harness.
5. If you replace the PSS sensor or Yes Replace the sensor.
the PDS sensor, the message will No Check No. 6.
disappear.
6. If you replace the LPH board, the Yes Replace the LPHboard.
message will disappear? No Check No. 7.
(PDS sensor only)
7. If you replace the main control Yes Replace the main control board.
board, the message will disappear. No Replace the machine.
4-48
No. Symptom What to confirm Countermeasure
9 Paper skew. 1. If you re-load the document and make Yes Check No. 2.
more than 10 copies, paper skew still No Solved.
occurs.
2. H
as the paper cassette been installed Yes Check No. 3.
properly? No Re-install it properly.
3. Does the cassette have any malfunc- Yes Replace the cassette.
tions? No Replace the machine.
10 When using the 1. If you print “Checkered Pattern”, the Yes Check No. 2.
auto feeder, the image will expands more vertically No The sender’s problem.
reception image than horizontally. (It might be caused by using unsuit-
expanded. Note: The following causes are also able documents, or sender transmis-
possible. The sender sent the sion problems.)
document data using unsuitable
documents like excessively thick
paper, no carbon paper, rear
carbon paper, and so on.
2. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
11 When using the 1. If you print “Checkered Pattern”, the Yes Check No. 2.
auto feeder, the image is more compressed vertically No The sender’s problem.
reception image than horizontally. (It might be caused by sender trans-
compressed. mission problems.)
2. If you pull out a paper from resist roller Yes Check No. 3.
and the fuser, the resistance is normal. No Clean resist roller. Replace resist
roller or the fuser.
4. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
12 The printouts are 1. A re copied and test print images too Yes Check No. 2.
too light. light, or uneven density? No The sender’s problem.
Note: The following causes are also (Possible causes are inappropriate
possible. The contrast set- contrast setting, using colored docu-
ting might be not appropriate. ments, poor line connection, using
Contrast irregularities are likely unsuitable documents, or sender
on printouts of documents con- transmission problems.)
taining thin lines or small blue
lettering.
2. If you replace the toner or the drum Yes Replace the toner or the drum car-
cartridge, the symptom will be fixed. tridge.
No Refer to the “Image Quality Prob-
lems”.
13 Clock malfunc- 1. A
re there any errors in the clock set- Yes Follow the instruction manual.
tion ting process? No Check No. 2.
2. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
4-49
No. Symptom What to confirm Countermeasure
15 The machine 1. Is the machine verifying the pass- Yes Check No. 2.
does not receive word? No Check No. 3.
or send a FAX.
2. Is the password correct? Yes Stop using the password verification,
then check No. 3.
No Enter the correct password.
3. Does the machine communicate with Yes The operation might wrong, or counter
a right working machine? machine might have problem.
No Check No. 4.
4. If you replace the NCU board or the Yes Replace the NCU board or the har-
connecting harness, the symptom will ness.
be fixed. No Check No. 5.
5. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
3. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
17 A dial signal 1. Has the line type setting been set Yes Check No. 2.
output fails after correctly ? No Set the correct line type.
entering the
number from the 2. If you replace the NCU board or the Yes Replace the NCU board or the har-
numeric keys. connecting harness, the symptom will ness.
be fixed. No Check No. 3.
3. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
18 The line monitor 1. Has the volume setting been set to Yes Set the volume except OFF.
does not work. OFF? No Check No. 2.
2. H
as the setting for the line monitor Yes Check No. 3.
been set up? No Set up the setting.
3. If you replace the speaker or the con- Yes Replace the speaker or the harness.
necting harness, the symptom will be No Check No. 3.
fixed.
4. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
4-50
No. Symptom What to confirm Countermeasure
19 An unusual 1. Does the sound occur during scan- Yes Check No. 2.
sound occurs. ning? No Check No. 10.
2. D
oes the sound occur during scan- Yes Check No. 3.
ning using the ADF or document glass No Check No. 6.
?
3. Are there any objects interfering with Yes Remove the objects.
the roller or roller shaft? No Check No. 4.
4. Has the ADF motor sounded abnor- Yes Clean the roller. Check the harness.
mal? No Check No. 5.
5. Are there any objects interfering with Yes Remove the objects.
the ADF gear? No Check No. 6.
6. H
as the FBS motor sounded abnor- Yes Check the harness.
mal? No Check No. 7.
7. Are there any objects interfering with Yes Remove the objects.
the FBS gear? No Check No. 8.
8. Are there any objects interfering with Yes Remove the objects.
the FBS pulley? No Check No. 9.
9. Are there any objects interfering with Yes Remove the objects using lint free
the mirror carriage traveling surface? No waste.
Check No. 10.
10. Does the sound occur while record- Yes Check No. 11.
ing? No Check No. 17.
11. If you remove the drum or toner car- Yes Check No. 12.
tridge, the sound still occurs. No Replace the toner or drum cartridge.
12. Are there any objects interfering with Yes Remove the objects.
the drum gear, developing gear, or No Check No. 13.
transfer gear?
13. If you replace the toner or drum car- Yes Replace the toner or drum cartridge.
tridge, the symptom will be fixed.
No Check No. 14.
14. If you replace the transfer roller or Yes Replace the transfer roller or fuser.
fuser, the symptom will be fixed. No Check No. 15.
15. Are there any objects interfering with Yes Remove the objects.
the driving mechanism? No Check No. 16.
16. If you replace the main control Yes Replace the main control board.
board, the symptom will be fixed. No Replace the machine.
20 The document 1. Have the main control board and the Yes Check No. 2.
memory can not battery been connected to P81? No Connect it.
be backed up.
2. Is the battery voltage above +3V Yes Check No. 5.
when the machine in shut down? No Check No. 3.
3. D
id you charge the battery for more Yes Check No. 4.
than 24 hours? No Charge the battery.
4. If you replace the battery, the symp- Yes Replace the battery.
tom will be fixed. No Check No. 5.
5. If you replace the main control board, Yes Replace the main control board.
the symptom will be fixed. No Replace the machine.
4-51
No. Symptom What to confirm Countermeasure
21 Unit will not 1. Is the power cord connected correct Yes Check No.2.
power up. and power switch is turned on. No Connect the power cord and turn the
power on.
5. If you replace the main board, the Yes Replace the main control board.
symptom will be fixed. No Replace the machine.
4-52
5 Maintenance & Adjustment
5.1 Maintenance schedule
Scanning Section
Maintenance Cycle (pages) Reference
Parts Name
Clean Replace Page
Covers —
Touch panel display —
See “Admin-
ADF glass —
See “Administrators’s Guide” istrators’s
Document glass —
Guide”
Platen cover —
Platen cover pad —
Mirrors *1 — 5-30
60,000 sheets/A4 or
Assy Piece Separator *2 Wipe it with a soft cloth 5-16
2 years
dampened with water. 60,000 sheets/A4 or
Roller Separate *2 If that does not clean the 5-12
2 years
part, wipe it first with a soft
60,000 sheets/A4 or
Roller Pickup *2 cloth dampened with natu- 5-12
2 years
ral detergent, then wipe it
Roller Feed / Roller Press with a soft cloth dampened — 5-13
Roller Exit ADF / Roller Press with water. — 5-15
20,000 hours (light
Lamp 5-28
intensity: 70%)
*1 “” means to clean the parts when image quality problems occurs.
*2 Replace these parts at the same time.
Printer Section
Maintenance Cycle (pages) Reference
Parts Name
Clean Replace Page
See “User’s
Printer head Pull the cleaning rod —
Guide”
60,000 sheets/A4 or
Roller Pickup *3 5-82
2 years
60,000 sheets/A4 or
Assy Piece Pressure *3 5-83
2 years
Roller Feed (Cassette 2) / Roller
— 5-87
Press
Wipe it with a soft cloth
Roller Feed Duplex / Roller Press — 5-72
dampened with alcohol.
60,000 sheets/A4 or
Roller Pickup MP 5-67
2 years
60,000 sheets/A4 or
Pad Pressure MP 5-67
2 years
Roller Register / Roller Press — 5-63
Roller Exit/ Roller Press — 5-71
100,000 sheets/
Fuser — 5-68
A4
Roller Transfer — 60,000 sheets/A4 5-60
Filter VOC — TBD 5-81
*3 Replace these parts at the same time.
Note
The maintenance cycle (pages or years) may be shorter than the above value according to the
environment or usage of the machine, and the documents and paper that are used. The maintenance
cycle (pages or years) are not insured and early replacement of the parts may be needed to maintain
the machine quality.
5-1
5.2 Disassembly procedures
Before assembling,
・Disconnect the power cable
・Disconnect the line cable and other cables
・Pull out the toner cartridge from the machine
・Pull out the drum cartridge from the machine, and cover it with a black clothe
5-3
5.2.1 ADF section
TRAY DOCUMENT
1. Release one hook [2] from the Cover platen [1].
2. Remove the TRAY DOCUMENT [3].
[3]
[2]
[1]
5-4
COVER CONNECT
1. Remove one screw [1], then remove the COVER CONNECT [2].
2. Disconnect the connector [3] from the Plate PCL.
[1]
[3] [2]
Important
When attaching the Cover connect, be careful not to pinch the harness.
5-5
COVER PLATEN
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove one screw [1].
3. Open the Cover platen [2], and lift upwards.
4. Tilt the Cover platen [2] back a little and release the hook [4] on the Hinge [3]. Then, remove the COVER
PLATEN [2].
[4]
[2]
[3]
[1]
5-6
COVER TX SIDE B
1. Open the Cover platen [1].
2. Remove one screw [2].
[1]
[2]
[5]
[4]
[3]
5-7
COVER TX SIDE F
1. Open the Cover platen [1].
2. Remove one screw [2].
[1]
[2]
[5]
[3]
[4]
5-8
GUIDE INNER A
1. Remove the Tray document. (See TRAY DOCUMENT)
2. Remove the Cover TX side B. (See COVER TX SIDE B)
3. Remove the Cover TX side F. (See COVER TX SIDE F)
4. Remove one screw [1].
5. Cut the Cable tie [2].
6. Remove two screws [3], and remove the APS bracket [4].
7. Remove two screws [5].
8. Release one hook [6], then remove the GUIDE INNER A [7].
[7]
[5]
[5]
[6]
[1]
[3]
[2]
[4]
5-9
GUIDE OUTER
1. Remove the Tray document. (See TRAY DOCUMENT)
2. Remove the Cover TX side B. (See COVER TX SIDE B)
3. Remove the Cover TX side F. (See COVER TX SIDE F)
4. Remove the Guide inner A [1]. (See GUIDE INNER A)
5. Remove the GUIDE OUTER [2].
[1]
[2]
5-10
ASSY SHAFT SEPARATOR
1. Remove the Cover TX side B. (See COVER TX SIDE B)
2. Remove one Plastic ring [1].
3. Slide the Bearing [2] toward the center.
4. Remove Gear 40 0.6B [3].
5. Remove the ASSY SHAFT SEPARATOR [4].
[4] [1]
[3]
[2]
5-11
ROLLER PICKUP/ROLLER SEPARATOR
1. Remove the Cover TX side B. (See COVER TX SIDE B)
2. Remove the ASSY shaft separator. (See ASSY SHAFT SEPARATOR)
3. Remove one E-ring [1].
4. Remove one E-ring [2], then remove the ROLLER PICKUP [3].
[2]
[3]
[1]
[4]
[4]
[5] [8]
[7]
[6]
[5]
5-12
ROLLER FEED
1. Remove the Guide inner A [1]. (See GUIDE INNER A)
2. Remove three screws [2] and the Spring P earth [3].
3. Open the Guide inner B [4].
[1]
[4]
[2]
[3]
4. Remove two E-rings [5], two Bearings [6], and one Gear 27 0.5 [7].
[5]
[7]
[6]
[6]
[5]
5-13
5. Lift the ROLLER FEED [8] and remove by sliding as shown in below.
[8]
[8]
5-14
ROLLER EXIT ADF
1. Remove the Guide inner A [1]. (See GUIDE INNER A)
2. Remove the Spring P earth. (See ROLLER FEED)
3. Open the Guide inner B [2].
4. Remove two E-rings [3], one Bearing [4], and one Gear 27 0.5 oneway [5].
[1]
[3] [5]
[6]
[2] [4]
[3]
[6]
5-15
ASSY PIECE SEPARATOR
1. Remove the Cover TX side B. (See COVER TX SIDE B)
2. Remove the ASSY shaft separator. (See ASSY SHAFT SEPARATOR)
3. Release two hooks [1], then remove the ASSY cover separator [2].
4. Remove the ASSY PIECE SEPARATOR [3].
[1]
[2]
[3]
5-16
MOTOR (STEPPING)
1. Remove the Cover TX side B. (See COVER TX SIDE B)
2. Release the Cable tie [1].
3. Disconnect the connector [2].
4. Remove three screws [3], then remove the Bracket motor ADF [4].
[6] [4]
[3]
[2]
[3] [1]
5. Remove two screws [5], then remove the MOTOR (STEPPING) [6].
[6]
[4]
[5]
[5]
5-17
SENSOR TXIL
1. Remove the Cover TX side B. (See COVER TX SIDE B)
2. Remove the Motor (stepping). (See MOTOR (STEPPING))
3. Remove the Gear 18/55 [1] and Gear 24/47 [2].
[4]
[2] [1]
[4]
[3]
5-18
ADF DRIVE GEARS
1. Remove the Cover TX side B. (See COVER TX SIDE B)
2. Remove the Cover TX side F. (See COVER TX SIDE F)
3. Remove the Motor (stepping). (See MOTOR (STEPPING))
4. Remove the APS bracket. (See GUIDE INNER A)
5. Remove the Guide inner A. (See GUIDE INNER A)
6. Remove the Gear 18/55 [1].
7. Remove the Gear 24/47 [2].
8. Remove Gear 40 0.6B [3].
9. Remove two Gears 59 0.5 [4].
10. Remove one E-ring [5], then remove the Gear 27 0.5 [6].
11. Remove one E-ring [7], then remove the Gear 27 0.5 ONEWAY [8].
[3]
[8]
[7]
[4]
[2]
[5]
[4] [6]
[1]
5-19
SENSOR (APS)
1. Remove the Guide inner A [1]. (See GUIDE INNER A)
2. Release the hook from the inside and disconnect the connector, then remove the SENSOR (APS) [2].
[1]
[2]
5-20
SENSOR DS1/DS2
1. Remove the Guide inner A. (See GUIDE INNER A)
2. Loosen one screw [1] and open the Guide inner B [2].
3. Remove two screws [3], then remove the SENSOR DS1 [4] and SENSOR DS2 [5].
Important
When attaching the parts, close the Guide inner B first, then tighten the screw [1].
[3]
[3] [5]
[4]
[2]
[1]
5-21
Assembling the SHEET DOCUMENT PRESS
1. Open the Cover platen [1].
2. Lay the Sheet document press [2] on the document glass, leaving 1 mm of clearance from the left corner.
3. Peel off the backing paper from the double-sided tape [3] on the Sheet document press.
4. Close the Cover platen [1].
5. Lightly press down on the Cover platen to affix the SHEET DOCUMENT PRESS [2].
[1]
[3]
1m
m
m
1m
[3] [2]
5-22
5.2.2 Scanner section
ASSY COVER CONTACT
1. Open the Cover platen [1].
2. Remove two screws [2], then remove the ASSY COVER CONTACT [3].
[2]
[2]
[1]
[3]
Caution
When removing the ASSY cover contact, be careful not to break the Glass contact.
5-23
ASSY COVER TOP
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove two screws [1], then remove the Cap hinge FBS [2].
3. Remove six screws [3], then remove the ASSY COVER TOP [4].
[1]
[3]
[2]
[1]
[3] [3]
[2] [4]
[3] [3]
[3]
Caution
When removing the ASSY cover top, be careful not to break the Pane.
5-24
FRAME SCANNER FBS
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Flat harness [1], then remove the Core [2].
[1]
[2]
[3]
[1]
[4]
5-25
6. Lift up the Shaft guide [5] and remove the FRAME SCANNER FBS [6].
[5]
[6]
5-26
SENSOR HS
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Frame scanner FBS. (See FRAME SCANNER FBS)
4. Release the hooks, disconnect the connector [1], then remove the SENSOR HS [2].
[2]
[1]
5-27
PCB LED-LAMP FBS
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Frame scanner FBS. (See FRAME SCANNER FBS)
4. Release two hooks [1], then remove the Cover lens [2].
5. Release two hooks [3], then remove the ASSY case lamp [4].
6. Remove two screws [5].
7. Remove one screw [6] and disconnect the connector [7], then remove the PCB LED-LAMP FBS [8].
[5]
[8]
[5]
[3] [6]
[7]
[4]
[3]
[2]
[1]
5-28
HOLDER SHAFT GUIDE
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Frame scanner FBS. (See FRAME SCANNER FBS)
4. Remove two screws [1], then remove the HOLDER SHAFT GUIDE [2].
[1]
[1]
[2]
5-29
MIRROR A/B/C
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Frame scanner FBS. (See FRAME SCANNER FBS)
4. Remove the ASSY case lamp. (See PCB LED-LAMP FBS)
5. Release eight Mirror clamps [1], and remove MIRROR A [2], MIRROR B [3], and MIRROR C [4].
[1]
[1]
[2] [4]
[1]
[1] [1]
[2]
[1]
[1]
[3]
[1]
Caution
Handle the mirror gently to avoid from breaking it.
Important
When reassembling Mirror A/B/C, be sure the front side faces inwards and the side with the marking
faces outward.
5-30
MOTOR (STEPPING)
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove one screw [1].
4. Disconnect the connector [2].
5. Remove three screws [3].
6. Slide the Bracket motor FBS [4], then remove the Belt (timing) [5].
[3]
[1]
[3]
[3]
[2]
[5]
[4]
7. Remove the Spring C tension [6] and lift up the Bracket motor FBS [4].
[4]
[6]
5-31
8. Remove two screws [7] and disconnect the connector [8], then remove the MOTOR (STEPPING) [9].
[9]
[8]
[7]
[7]
5-32
PCB SCANNER
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove three screws [1], then remove the Plate shield PCB scanner [2].
4. Disconnect all connectors.
5. Remove one screw [3], then remove the PCB SCANNER [4].
[1]
[1]
[2]
[1]
[4]
[3]
5-33
5.2.3 Panel section
PANEL
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Cover connect. (See COVER CONNECT)
4. Remove the Cover option. (See COVER OPTION)
5. Remove the Cover shield. (See COVER SHIELD)
6. Disconnect two connectors [1].
7. Pull out the harness [2].
[1]
[2]
[4]
[3]
[6]
[4]
[5]
5-34
DISPLAY (LCD)
1. Remove the Cover platen.(See COVER PLATEN)
2. Remove the ASSY cover top.(See ASSY COVER TOP)
3. Remove the Panel.(See PANEL)
4. Remove four screws [1].
5. Disconnect the connector [2] from the Speaker and remove the Cover panel lower [3].
* If the connector is not disconnected, the Speaker harness may break. Be sure to disconnect the connector.
[1]
[3]
[1]
[1]
[1]
[2]
6. Remove four screws [4], then remove the Cover PCB panel [5].
7. Disconnect six connectors [6].
8. Remove three screws [7], then remove the Frame panel [8].
[4]
[4]
[5]
[4]
[4]
[6]
[7]
[6]
[7]
[8]
[6]
[7]
[6]
5-35
9. Remove two screws [9], then remove the DISPLAY (LCD) [10].
[9]
[10]
[9]
Caution
• Handle the LCD gently to avoid from breaking it.
• If the LCD breaks and the liquid comes into contact with your hands, rinse with water. If the liquid
enters your eyes or mouth, rinse with water and consult a physician.
5-36
SPEAKER
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Panel. (See PANEL)
4. Remove the Cover panel lower. (See DISPLAY (LCD))
5. Remove two screws [1], then remove the SPEAKER [2].
[1]
[1]
[2]
5-37
PCB PANEL
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Panel. (See PANEL)
4. Remove the Cover panel lower. (See DISPLAY (LCD))
5. Remove the Cover PCB panel. (See DISPLAY (LCD))
6. Disconnect six connectors [1].
7. Remove four screws [2], then remove the PCB PANEL [3].
[1] [1]
[2]
[2]
[1]
[2]
5-38
PCB PANEL KEY1/KEY2
1. Remove the Cover platen. (See COVER PLATEN)
2. Remove the ASSY cover top. (See ASSY COVER TOP)
3. Remove the Panel. (See PANEL)
4. Remove the Cover panel lower. (See DISPLAY (LCD))
5. Remove the Cover PCB panel. (See DISPLAY (LCD))
6. Remove the Frame panel. (See DISPLAY (LCD))
7. Remove three screws [1], then remove the PCB PANEL KEY1 [2].
8. Remove one screw [3], then remove the PCB PANEL KEY2 [4].
[3]
[1] [1]
[1] [4]
[2]
5-39
5.2.4 PCB section
PCB PDL
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove one screw [1].
5. Remove two PCB-PS [2].
6. Disconnect the connector [3] and remove the PCB ASSY PDL [4].
[3] [2]
[1]
[2]
[4]
7. Remove four screws [5] and remove the PCB PDL [6].
[5]
[5]
[5] [6]
[5]
5-40
POWER-SUPPLY
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Disconnect all Power-supply [1] connectors.
5. Remove three screws [2].
6. Remove the POWER-SUPPLY [1].
[2]
[2]
[1]
[2]
5-41
PCB IS
1. Remove the Cover connect.(See COVER CONNECT)
2. Remove the Cover option.(See COVER OPTION)
3. Remove the Cover shield.(See COVER SHIELD)
4. Remove five screws [1].
5. Remove one PCB-P [2] from the PCB IS, then remove the PCB IS [3].
[2]
[3]
[1]
[1]
[1]
[1]
[1]
[4]
5-42
PCB LPH
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the PCB ASSY PDL. (See PCB PDL)
5. Remove the PCB Is. (See PC IS)
6. Remove the PCB Main. (See PCB MAIN)
7. Disconnect all PCB LPH [1] connectors.
8. Remove four screws [2], then remove the PCB LPH [1].
[2]
[2]
[1]
[2]
[2]
5-43
PCB MAIN
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the PCB ASSY PDL. (See PCB PDL)
5. Remove the PCB IS. (See PCB IS)
6. Remove two screws [1], then remove the Plate main B [2].
7. Remove one screw [3], then remove the Bracket lime [4].
8. Disconnect all PCB Main [5] connectors.
9. Remove nine screws [6], then remove the PCB MAIN [5].
[1]
[6]
[6] [5]
[6]
[6] [1]
[6]
[4]
[3]
[6] [6]
5-44
PCB NCU
1. Remove two screws, then remove the Cover option. (See COVER OPTION)
2. Open the Cover front [1].
3. Remove one screw [2].
4. Remove the Cover left [3] while pressing down on the two hooks.
[2]
[1]
[3]
5. Remove one screw [4] and release the Cable-clamp [5] on the harness. Then pull out the Plate NCU1 [6].
6. Disconnect the connector [7] and remove the PCB NCU [8].
[6]
[8] [7]
[4]
[5]
5-45
PCB PSU
1. Remove the Cover option. (See COVER OPTION)
2. Open the Cover front. (See PCB NCU)
3. Remove one screw. (See PCB NCU)
4. Release two hooks and remove the Cover left. (See PCB NCU)
5. Disconnect the connector and remove the PCB NCU. (See PCB NCU)
6. Remove two screws [1], then pull the PCB PSU [2] out slightly and disconnect three connectors.
7. Remove the PCB PSU [2].
[1]
[2]
[1]
Important
The far end of the PCB PSU is engaged with the hook. When assembling, make sure to engage it with
the hook.
5-46
PCB CONNECT LPH
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Disconnect all connectors between the Chassis FBS and PCB main.
5. Remove the Cover back. (See COVER BACK)
6. Open the Cover jam access [1].
7. Remove seven screws [2].
* Note the markings on the Chassis FBS to locate the proper screws.
8. Remove one screw [3], then remove the Chassis FBS [4].
[4] [2]
[2] [2]
[2]
[2]
[3]
[1]
9. Remove one screw [5], then remove the Cover left [6]. (See PCB NCU)
10. Remove three screws [7], then remove the Tray paper exit [8].
[7]
[8]
[7]
[5]
[7]
[6]
5-47
11. Disconnect two connectors [9].
12. Remove two screws [10], then remove the PCB CONNECT LPH [11].
[9]
[10]
[11]
[10]
[9]
5-48
5.2.5 Printer section
TRAY A MP/MP FLAPPER PAD
1. Open the Tray A MP [1].
2. Release two hooks [2], then remove the TRAY A MP [1].
[2]
[1]
[2]
[3]
5-49
COVER FRONT
1. Pull out the ASSY cassette [1].
2. Open the COVER FRONT [2] and remove it by releasing two hooks.
[1]
[2]
5-50
COVER OPTION/COVER SHIELD
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove two screws [1], then remove the COVER OPTION [2].
3. Remove nine screws [3], then remove the COVER SHIELD [4].
[3]
[3] [1]
[4]
[3] [2]
[3]
[3]
[3]
[1]
[3]
[3] [3]
5-51
COVER BACK
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove two screws [1], then remove the Cover back [2].
[1]
[1] [2]
5-52
COVER JAM ACCESS
1. Open the Cover jam access [1].
2. Remove the Stopper JAC [2].
3. Disconnect the PCB ERS lamp connector [3].
4. Remove the Stopper sensor [4].
5. Remove one screw [5], then remove the Sheet blind [6] and remove the harness from its path.
6. Remove the COVER JAM ACCESS [1].
[5]
[6]
[3]
[2]
[4]
[1]
5-53
SOLENOID
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove one screw [1], then remove the Bracket SLND [2].
6. Disconnect the connector [3] and cut the Cable tie [4].
7. Remove one screw [5], then remove the SOLENOID [6].
[6]
[5]
[2]
[1]
[4]
[3]
5-54
CLUTCH
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove two Stopper rings [1].
6. Disconnect two connectors [2].
7. Remove two CLUTCHes [3].
[1]
[3]
[1] [2]
[2]
[3]
5-55
RX MOTOR
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove four screws [1] and disconnect the connector [2], then remove the RX MOTOR [3].
[2]
[1]
[3]
[1]
5-56
MOTOR (STEPPING)
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Chassis FBS. (See PCB CONNECT LPH)
6. Remove two screws [1], then remove the MOTOR (STEPPING) [2].
[2] [1]
[1]
5-57
FRAME DRIVE/GEARS
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove three screws [1], then remove the Ground wire [2].
6. Remove five screws [3], then remove the FRAME DRIVE [4].
[3]
[4]
[3]
[1]
[2] [3]
[3] [1]
[2]
[4]
[6]
[5]
[7]
5-58
10. Remove the Clutch. (See CLUTCH)
11. Remove the GEAR 59H/19 [8].
12. Remove the GEAR 35/19 [9].
13. Remove the GEAR 20 1.0A [10].
14. Remove the GEAR 21 1.0A [11].
15. Remove two screws [12], then disconnect the Ground wires [13].
16. Remove three screws [14], then remove the Stay pickup [15].
17. Remove the Spring clutch [16].
18. Remove the GEAR 34 0.8 [17].
19. Remove the GEAR 34 [18].
20. Remove the GEAR 41/21 [19].
21. Remove the GEAR 33H/37 [20].
22. Remove the GEAR 22 [21].
23. Remove the GEAR 57H/27H [22].
[10]
[11]
[9]
[8]
[22]
[20]
[21]
[19]
[18] [17]
[15]
[16]
[13]
[14]
[12] [12]
[13]
5-59
ROLLER TRANSFER
1. Open the Cover jam access [1].
2. Remove the Stopper JAC [2].
3. Remove four screws [3].
4. Disconnect the PCB ERS lamp connector [4], and remove the Guide inner [5].
[3]
[2]
[4]
[3]
5. Remove two screws [6], then remove the Cover bracket transfer [7] and Guide paper transfer A [8].
[6]
[1]
[7]
[5] [8]
[6]
5-60
6. Remove two screws [9], then remove the Bracket PCB LED [10].
[9]
[9]
[10]
7. Remove two screws [11], then remove the Guide paper transfer B [12] and the Plate discharge [13].
[13]
[11]
[11]
[12]
5-61
8. Remove one E-ring [14], then remove the Bracket transfer B [15] and the Bracket transfer F [16] from the
rear side of the Guide inner [5].
9. Remove the ROLLER TRANSFER [17].
[15] [17]
[14]
[16]
[5]
5-62
ROLLER REGISTER
1. Open the Cover jam access.(See ROLLER TRANSFER)
2. Remove the Stopper JAC.(See ROLLER TRANSFER)
3. Remove the Guide inner.(See ROLLER TRANSFER)
4. Remove the E-ring 4 (DR4) [1] and the E-ring 5 (DR5) [2].
5. Remove the Gear 16H 0.8 [3], then remove two Bearing presses [4] and Spring C presses [5].
6. Remove the ROLLER REGISTER [6] by sliding it.
[2]
[5]
[4]
[1]
[6] [5]
[5]
[4]
[3] [4] [3]
5-63
SENSOR TRAYS
1. Remove the Cover jam access. (See COVER JAM ACCESS)
2. Remove the Sensor stopper [1] from the bottom of the body.
3. Lift up the Feeler MP [2].
4. Release the hook from the bottom of the body and remove the SENSOR TRAYS [3].
[3]
[2]
[1]
5-64
SENSOR JAMC1
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Open the Cover jam access. (See COVER JAM ACCESS)
6. Remove the Sensor stopper [1].
7. Release the hooks and remove the SENSOR JAMC1 [2].
[2]
[1]
5-65
SENSOR PSS
1. Remove the Cover jam access. (See COVER JAM ACCESS)
2. Remove one screw [1], then remove the Guide press B [3] while lifting the Feeler PSS [2].
3. Release the hook and remove the SENSOR PSS [4].
[2]
[2] [3]
[4]
[1]
5-66
ROLLER PICKUP MP/PAD PRESSURE MP
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Clutch [1]. (See CLUTCH)
6. Remove the Cover jam access. (See COVER JAM ACCESS)
7. Remove two E-rings [2].
8. Lift up the Guide paper MPDUP [3] and push down the MP pressure [4].
9. Remove the ROLLER PICKUP MP [5] by sliding it to the left.
[3]
[1]
[4]
[2]
[2]
[5]
[6]
Important
When attaching the Pad pressure MP, align it with the notch in the main unit.
5-67
PRINTER FUSER
1. Open the Cover jam access.
2. Remove five screws [1].
3. Disconnect two connectors [2] and remove the PRINTER FUSER [3].
[2] [2]
[1]
[1]
[1]
[3]
[1]
[1]
Caution
• Before removing the Printer fuser, make sure the power cord is unplugged. Failure to do so may result
in electrical shock.
• Make sure the Printer fuser become cool before removing it. The Roller heat is extremely HOT
immediately after operation and may cause burns.
• Do not touch the thermostat or thermal fuse while performing this procedure.
5-68
ASSY INTERLOCK
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Chassis FBS. (See PCB CONNECT LPH)
6. Remove the Cover left. (See PCB NCU)
7. Remove the Tray paper exit. (See PCB CONNECT LPH)
8. Open the Cover jam access [1].
9. Remove one screw [2], then remove the Plate upper FG [3].
10. Remove five screws [4], then remove the Plate FG exit [5] and the Frame upper [6].
11. Disconnect the connector [7] and remove the ASSY INTERLOCK [8].
[4] [4]
[6]
[2] [3]
[4]
[4]
[7]
[5]
[4] [8]
[1]
5-69
SENSOR PDS/DPS
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Chassis FBS. (See PCB CONNECT LPH)
6. Remove the Cover left. (See PCB NCU)
7. Remove the Tray paper exit. (See PCB CONNECT LPH)
8. Open the Cover jam access [1].
9. Remove the Frame upper [2]. (See ASSY INTERLOCK)
10. Disconnect the connectors, release the hooks from the reverse side and remove the SENSORs PDS/
DPS [3].
[3]
[3]
[2]
[1]
5-70
ROLLER EXIT
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Chassis FBS. (See PCB CONNECT LPH)
6. Remove the Cover left. (See PCB NCU)
7. Remove the Tray paper exit. (See PCB CONNECT LPH)
8. Open the Cover jam access. (See ASSY INTERLOCK)
9. Remove the Frame upper. (See ASSY INTERLOCK)
10. Remove two E-rings [1], then remove the Bearing D6 9 [2].
11. Loosen two screws [3] in the Guide fuser.
12. Remove the ROLLER EXIT [4] by sliding it.
[3]
[3]
[2] [1]
[1]
[4]
Important
When assembling Bearing D6 9, make sure it is aligned with the notch in the Frame upper.
5-71
ROLLER FEED DUPLEX
1. Remove the Cover jam access. (See COVER JAM ACCESS)
2. Remove the Guide inner. (See ROLLER TRANSFER)
3. Remove two screws [1], then remove the Guide upper JAC [2].
[1]
[1]
[2]
4. Remove four E-rings [3], then remove two Flange pulleys [4].
5. Remove the Belt (timing) [5] from the Gear 20/25P [6].
6. Remove two Gears 20/25P [6].
7. Remove four Bearings D6 8 [7].
[6]
[5] [4] [7]
[3]
[3]
[4]
[6] [3]
[7]
[7]
5-72
8. Remove the ROLLER FEED DUPLEX [8].
[8]
5-73
TONER SENSOR (PCB TOS)
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Chassis FBS. (See PCB CONNECT LPH)
6. Remove the Cover front. (See COVER FRONT)
7. Lower the Knob pressure [1] to the left.
[1]
[2]
[4]
[3]
[3]
5-74
10. Remove one screw [5], then remove the PCB TOS [6].
[5]
[6]
11. Release two hooks [7], then remove the Bracket toner sensor [8].
[8]
[7]
[7]
5-75
12. Remove one screw [9], then remove the PCB TOS [10].
[9]
[10]
5-76
SENSOR PES1
1. Pull out the Cassette 1st.
2. Remove one screw [1] using a short screwdriver, then remove the Bracket sensor [2].
[2]
[1]
[3]
[2]
5-77
SENSOR OPEN1
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Release the hook and remove the SENSOR OPEN1 [1].
[1]
5-78
PRINTER HEAD
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
3. Remove the Cover shield. (See COVER SHIELD)
4. Remove the Cover back. (See COVER BACK)
5. Remove the Chassis FBS. (See PCB CONNECT LPH)
6. Open the Cover jam access. (See ASSY INTERLOCK)
7. Remove the Cover left. (See PCB NCU)
8. Remove the Tray paper exit. (See PCB CONNECT LPH)
9. Open the Cover front, then remove the developer and the drum. (See COVER FRONT)
10. Pull out the Film harness [1].
11. Remove two screws [2], then disconnect the Ground wires [3].
12. Remove two screws [4], then remove the Stay LED [5] and the Bracket LED [6].
[2]
[3]
[4]
[5]
[2]
[3]
[4]
[1]
[6]
5-79
13. Push down the hooks [7] and remove the PRINTER HEAD[8].
[7]
[8]
[7]
Important
When inserting the harness, make sure it goes all the way in.
5-80
FILTER VOC
1. Remove the Cover connect. (See COVER CONNECT)
2. Remove the Cover option. (See COVER OPTION)
4. Remove the Cover back. (See COVER BACK)
5. Remove the FILTER VOC [1].
[1]
5-81
5.2.6 Paper feeding section
ROLLER PICKUP (1st CST)/(2nd CST)
1. Pull out the Cassette 1st [1].
2. Remove one Stopper ring [2] and Bearing [3].
3. Remove the ROLLER PICKUP CST [4].
[4]
[3]
[2]
[1]
5-82
ASSY PIECE PRESSURE (1st CST)/(2nd CST)
1. Remove the Roller pickup. (See ROLLER PICKUP)
2. Remove the ASSY PIECE PRESSURE [1].
[1]
5-83
PIECE COVER CST (1st CST paper dust)
1. Pull out the Cassette 1st [1].
2. Remove two screws [2], then remove the PIECE COVER CST [3].
[1]
[3]
[2]
[2]
Important
Paper dust will collect in the Piece cover CST. Empty it when it becomes full.
5-84
SENSOR JAMC2
1. Remove the Printer cassette 2nd [1] from the main unit.
2. Open the Cover jam access 2nd [2].
3. Remove the Sensor stopper [3].
4. Release the hook on the inside and remove the SENSOR JAMC2 [4].
[3]
[1]
[4]
[2]
5-85
SENSOR PES2
1. Remove the Printer cassette 2nd [1] from the main unit.
2. Pull out the Cassette 2nd [2].
3. Turn the Printer cassette 2nd [3] over.
4. Remove one screw [4], then remove the Bracket sensor [5].
5. Release the hook and remove the SENSOR PES2 [6].
[1]
[3]
[6]
[4]
[5]
[2]
5-86
ROLLER FEED 2ND (2nd CST)
1. Remove the Printer cassette 2nd [1] from the main unit.
2. Remove two screws [2], then remove the Guide paper [3].
3. Remove one E-ring [4], then remove the Bearing D6 [5].
4. Remove one screw [6], then remove the Plate frame F [7].
5. Remove the ROLLER FEED 2ND [8].
[2]
[3]
[8] [2]
[1] [4]
[5] [6]
[7]
5-87
PLATE FRAME B
1. Remove the Printer cassette 2nd [1] from the main unit. (See SENSOR PES2)
2. Pull out the Cassette 2nd. (See SENSOR PES2)
3. Remove the Roller feed 2nd. (See ROLLER FEED 2ND)
4. Disconnect the connector [2].
5. Remove two screws [3], then remove the PLATE FRAME B [4].
[3]
[3]
[4]
[2]
[1]
5-88
ASSY SHAFT JOINT (2nd CST)
1. Remove the Printer cassette 2nd from the main unit. (See SENSOR PES2)
2. Pull out the Cassette 2nd. (See SENSOR PES2)
3. Remove the Roller feed 2nd. (See ROLLER FEED 2ND)
4. Remove the Plate frame B [1]. (See PLATE FRAME B)
5. Remove three screws [2], then remove the Holder gear 2nd [3].
6. Remove one E-ring [4], then remove the ASSY SHAFT JOINT [5].
[1]
[5]
[3]
[4]
[2]
[2]
[2]
5-89
SOLENOID (2nd CST)
1. Remove the Printer cassette 2nd from the main unit. (See SENSOR PES2)
2. Pull out the Cassette 2nd. (See SENSOR PES2)
3. Remove the Roller feed 2nd. (See ROLLER FEED 2ND)
4. Remove the Plate frame B [1]. (See PLATE FRAME B)
5. Remove one screw [2], then remove the SOLENOID (2nd CST) [3].
[3]
[2]
[1]
5-90
SENSOR OPEN2
1. Remove the Printer cassette 2nd from the main unit. (See SENSOR PES2)
2. Pull out the Cassette 2nd. (See SENSOR PES2)
3. Remove the Roller feed 2nd. (See ROLLER FEED 2ND)
4. Remove the Plate frame B. (See PLATE FRAME B)
5. Release the hook and remove the SENSOR OPEN2 [1].
[1]
5-91
5.3 Adjustment
5.3.1 Outline of printer registration adjustment
1. Adjust the printer registration of the first cassette.
2. Adjust the scan position and zoom for ADF and FBS.
3. After performing step1 and 2, adjust printer position for each cassette.
NOTE
However you select cassette 1, 2, Bypass tray, or Duplex Unit in step 3, the adjustment in vertical
direction is copied to all other paper source.
5-92
Printer registration (top)
Test pattern H
Adjust so that width A on the test pattern Checkered output falls within the following range.
Standard Setting Range
-12.8 to 12.7 (mm)
10 ± 1.5 (mm)
(0.1 mm step)
Adjustment procedure
1. Load A4 paper to the cassette or tray you want to adjust.
2. Use the Unique Switch 52 to adjust the printing margin to 0 mm. (bit 0, 1 0)
3. Printout the test pattern “Ladder”. (See “3.12.2 Printer Test”.)
4. Check width A on the test pattern Ladder meets the specifications.
If width A falls outside the specified range, perform following steps to make the adjustment.
5. To use the “Printer registration mode,” press Setting>, <*>, <4>, <3> the margin.
6. After you have finished the adjustment, you must reenter the setting of Unique Switch 52, you
changed in step 2.
5-93
Printer registration (side)
Test pattern H
Adjust so that width A on the test pattern Checkered output falls within the following range.
Standard Setting Range
–12.8 to 12.7 (mm)
10 ± 1.8 (mm)
(0.6773 mm step)
Adjustment procedure
1. Load A4 paper to the cassette or tray you want to adjust.
2. Use the Unique Switch 52 to adjust the printing margin to 0 mm. (bit 0, 1 0)
3. Printout the test pattern “Ladder”. (See “3.12.2 Printer Test”.)
4. Check width A on the test pattern Ladder meets the specifications.
If width A falls outside the specified range, perform following steps to make the adjustment.
5. To use the “Printer registration mode,” press Setting>, <*>, <4>, <3> the margin.
6. After you have finished the adjustment, you must reenter the setting of Unique Switch 52, you
changed in step 2.
5-94
5.3.3 Zoom adjustment
FBS zoom adjustment (Vertical)
1.40
0.10
1.25
0.15
1.00
0.20
A
0.75
0.25
0.55
0.30
0.40
0.35
0.35
0.40
2003-01
NO.20031021
0.30
0.55
0.25
0.75
0.20
1.00
0.15
1.25
0.10
1.40
L R
Adjustment procedure
1. Load A4 size paper to the first cassette.
2. Place a Test Chart on the document glass.
3. Make two copies on paper in the first cassette with 100 % magnification.
4. Measure the length of A on the second copy to find the difference.
If length A falls outside the specified range, perform the following steps to make the adjustment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
6. Adjust so that the setting of Machine Parameter 017 meets the specification.
If length A is shorter than the standard, increase value.
If length A is longer than the standard, decrease value.
5-95
FBS zoom adjustment (Horizontal)
1.40
0.10
1.25
0.15
1.00
0.20
0.75
0.25
0.55
0.30
0.40
0.35
0.35
0.40
2003-01
NO.20031021
0.30
0.55
0.25
0.75
0.20
1.00
0.15
1.25
0.10
1.40
L R
Adjustment procedure
1. Load A4 size paper to the first cassette.
2. Place a Test Chart on the document glass.
3. Make two copies on paper in the first cassette with 100 % magnification.
4. Measure the length of A on the second copy to find the difference.
If length A falls outside the specified range, perform the following steps to make the adjustment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
5-96
ADF zoom adjustment (Vertical)
1.40
0.10
1.25
0.15
1.00
0.20
A
0.75
0.25
0.55
0.30
0.40
0.35
0.35
0.40
2003-01
NO.20031021
0.30
0.55
0.25
0.75
0.20
1.00
0.15
1.25
0.10
1.40
L R
Adjustment procedure
1. Load A4 size paper to the first cassette.
2. Place a Test Chart on the ADF.
3. Make two copies on paper in the first cassette with 100 % magnification.
4. Measure the length of A on the second copy to find the difference.
If length A falls outside the specified range, perform the following steps to make the adjustment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
6. Adjust so that the setting of Machine Parameter 012 meets the specification.
If the length A is shorter than the standard, increase value.
If the length A is longer than the standard, decrease value.
5-97
ADF zoom adjustment (Horizontal)
1.40
0.10
1.25
0.15
1.00
0.20
0.75
0.25
0.55
0.30
0.40
0.35
0.35
0.40
2003-01
NO.20031021
0.30
0.55
0.25
0.75
0.20
1.00
0.15
1.25
0.10
1.40
L R
Adjustment procedure
1. Load A4 size paper to the first cassette.
2. Place a Test Chart in the ADF.
3. Make two copies on paper in the first cassette with 100 % magnification.
4. Measure the length of A on the second copy to find the difference.
If length A falls outside the specified range, perform the following steps to make the adjustment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
5-98
5.3.4 Registration adjustment
A
Test Chart
1.40
0.10
1.25
0.15
1.00
0.20
0.75
0.25
0.55
0.30
Note: This adjustment must be made after the adjustments of printer registration (top and side) of the first cassette
and FBS zoom adjustments (vertical and horizontal) have been made.
Adjustment procedure
1. Load A4 paper to the first cassette.
2. Place a Test Chart on the document glass.
3. Make a copy of it in the 1st cassette with 100 % magnification.
4. Check that the difference of width A and the copy of A (A’) meets the specifications.
If the difference falls outside the specified range, perform the following steps to make the adjust-
ment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
6. Adjust the setting of Machine Parameter 018 to meet the specification.
If the width A is shorter than the standard, decrease value.
If the width A is longer than the standard, increase value.
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FBS registration (side)
Test Chart
1.40
0.10
Edge of
the paper
1.25
0.15
1.00
0.20
0.75
0.25
0.55
0.30
Note: This adjustment must be made after the adjustments of printer registration (top and side) of the first cassette
and FBS zoom adjustments (vertical and horizontal) have been made.
Adjustment procedure
1. Load A4 paper to the 1st cassette.
2. Place a Test Chart on the document glass.
3. Make a copy of it in the first cassette with 100 % magnification.
4. Check that the difference of width A and the copy of A (A’) meets the specifications.
If the difference falls outside the specified range, perform the following steps to make the adjust-
ment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
6. Adjust the setting of Machine Parameter 015 to meet the specification.
If the width A is shorter than the standard, increase value.
If the width A is longer than the standard, decrease value.
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ADF registration (top)
A
1.40 Test Chart
0.10
1.25
0.15
1.00
0.20
0.75
0.25
0.55
0.30
Note: This adjustment must be made after the adjustments of printer registration (top and side) of the first cassette
and ADF zoom adjustments (vertical and horizontal) have been made.
Adjustment procedure
1. Load A4 paper to the 1st cassette.
2. Place a Test Chart on the ADF.
3. Make a copy of it in the first cassette with 100 % magnification.
4. Check that the difference of width A and the copy of A (A’) meets the specifications.
If the difference falls outside the specified range, perform the following steps to make the adjust-
ment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
6. Adjust the setting of Machine Parameter 013 to meet the specification.
If the width A is shorter than the standard, decrease value.
If the width A is longer than the standard, increase value.
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ADF registration (side)
Test Chart
1.40
0.10
Edge of
the paper
1.25
0.15
1.00
0.20
0.75
0.25
0.55
0.30
Note: This adjustment must be made after the adjustments of printer registration (top and side) of the first cassette
and ADF zoom adjustments (vertical and horizontal) have been made.
Adjustment procedure
1. Load A4 paper to the 1st cassette.
2. Place a Test Chart on the ADF.
3. Make a copy of it in the 1st cassette with 100 % magnification.
4. Check that the difference of width A and the copy of A (A’) meets the specifications.
If the difference falls outside the specified range, perform the following steps to make the adjust-
ment.
5. Enter Machine Parameter mode. (See “3.2.1 Setting the Machine Parameters”.)
6. Adjust the setting of Machine Parameter 010 to meet the specification.
If the width A is shorter than the standard, decrease value.
If the width A is longer than the standard, increase value.
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5.3.5 Separation pressure adjustment
Cover separator
Roller separator
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5.3.6 FBS skew adjustment
When the image scanned with the document glass is skewed, you can adjust it by shifting a part.
1. Open the platen cover, and remove Assy Cover Contact. (see page 5-23)
2. Loosen two screws securing the HOLDER SHAFT GUIDE.
3. Slide the HOLDER SHAFT GUIDE to the right (the direction indicated with arrow) to adjust its posi-
tion.
4. When the adjustment is over, tighten the screws and reattach the Assy Cover Contact.
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