PROBLEM SOLVING &

DECISION MAKING
(PSDM) PROCESS

SUBMITTED BY:
Elaine DJ. Cuyugan
SUBMITTED TO:
Ar, Rolando A. Pinangat
SUBJECT & SECTION:
Project Management / AR52FC3
 Problem Solving & Whether making ordinary day-to-day decisions or
critical, time-sensitive decisions in an emergency,
using a standard problem-solving model will help
Decision Making ensure that your decisions are rational and logical.

Process In this Research, you will learn a five-step, problem-

solving model.
The Five-step Model

First Step:
01 Identify the Problem. Problem Solving vs. Decision Making
To begin, let’s clarify what we mean by problem solving and decision
making and how they relate to one another.
Second Step:
02 Explore Alternatives. ƒProblem Solving is a set of activities designed to analyze a situation
systematically and generate, implement, and evaluate solutions.
ƒDecision Making is a mechanism for making choices at each step of
Third Step: the problem-solving process.
03 Select an Alternative.
Decision making is part of problem solving, and decision making
occurs at every step of the problem-solving process.
Fourth Step:
Where does the Process begin?
04 Implement the Solution.
Emergency decisions have their beginnings well before any
emergency strikes. Often the number, type, and magnitude of
decisions and problems that must be addressed during an
Fifth Step:
emergency are a direct outgrowth of decisions that were (or weren’t)
05 Evaluate the Situation. made at the outset of the emergency, or even before the emergency
began.

Problem-Solving Model
There are many different decision-making/problem-solving models
that you can use. The five-step model shown below has proven
effective in emergency situations. When using this model, each step
may be completed quickly, but every step must be considered. It is
not necessary to document each step, but it is important to think
through every step.