Top 10 Applications of Big Data Across Industries

By Simplilearn

Last updated on Jan 28, 2020 151376

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 Industry influencers, academicians, and other prominent stakeholders certainly agree that big data
has become a big game-changer in most, if not all, types of modern industries over the last few
years. As big data continues to permeate our day-to-day lives, there has been a significant shift of
focus from the hype surrounding it to finding real value in its use.

While understanding the value of big data continues to remain a challenge, other practical
challenges, including funding and return on investment and skills, continue to remain at the
forefront for several different industries that are adopting big data. With that said, according to
R h dM k t t i 2017 th l b l Bi D t k t th $32 billi d b 2026
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 Research and Market reports, in 2017 the global Big Data market was worth $32 billion and by 2026
it is expected to reach by $156 billion. 

Generally, most organizations have several goals for adopting big data projects. While the primary
goal for most organizations is to enhance customer experience, other goals include cost reduction,
better-targeted marketing, and making existing processes more efficient. In recent times, data
breaches have also made enhanced security an important goal that big data projects seek to
incorporate.

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 More importantly, however, where do you stand when it comes to big data? You will very likely find
that you are either:

1. Trying to decide whether there is true value in big data or not.

2. Evaluating the size of the market opportunity.

3. Developing new services and products that will utilize big data.

4. Already using big data solutions. Repositioning existing services and products to utilize big data,
or

5. Already utilizing big data solutions.

With this in mind, having a bird’s eye view of big data and its application in different industries will
help you better appreciate what your role is or what it is likely to be in the future, in your industry or
across various industries.

[Source: Presented at Everis by Wilson Lucas (note that the diagram shows potential big data
opportunities)]

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 In this article, I shall examine ten industry verticals that are using big data, industry-specific
challenges that these industries face, and how big data solves these challenges. I shall additionally
mention some examples of big data providers that are offering solutions in the specific industries.

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1. Banking and Securities

Industry-specific Big Data Challenges

A study of 16 projects in 10 top investment and retail banks shows that the challenges in this
industry include: securities fraud early warning, tick analytics, card fraud detection, archival of audit
trails, enterprise credit risk reporting, trade visibility, customer data transformation, social analytics
for trading, IT operations analytics, and IT policy compliance analytics, among others.
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 Applications of Big Data in the Banking and Securities Industry

The Securities Exchange Commission (SEC) is using big data to monitor financial market activity.
They are currently using network analytics and natural language processors to catch illegal trading
activity in the financial markets.

Retail traders, Big banks, hedge funds, and other so-called ‘big boys’ in the financial markets use big
data for trade analytics used in high-frequency trading, pre-trade decision-support analytics,
sentiment measurement, Predictive Analytics, etc.

This industry also heavily relies on big data for risk analytics, including; anti-money laundering,
demand enterprise risk management, "Know Your Customer," and fraud mitigation.

Big Data providers are specific to this industry includes 1010data, Panopticon Software,
Streambase Systems, Nice Actimize, and Quartet FS.

2. Communications, Media and Entertainment

Industry-specific Big Data Challenges

Since consumers expect rich media on-demand in different formats and a variety of devices, some
big data challenges in the communications, media, and entertainment industry include:

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 Collecting, analyzing, and utilizing consumer insights

Leveraging mobile and social media content

Understanding patterns of real-time, media content usage

Applications of Big Data in the Communications, Media and Entertainment Industry

Organizations in this industry simultaneously analyze customer data along with behavioral data to
create detailed customer profiles that can be used to:

Create content for different target audiences

Recommend content on demand

Measure content performance

A case in point is the Wimbledon Championships (YouTube Video) that leverages big data to deliver
detailed sentiment analysis on the tennis matches to TV, mobile, and web users in real-time.

Spotify, an on-demand music service, uses Hadoop big data analytics, to collect data from its
millions of users worldwide and then uses the analyzed data to give informed music
recommendations to individual users.

Amazon Prime, which is driven to provide a great customer experience by offering video, music, and
Kindle books in a one-stop-shop, also heavily utilizes big data.

Big Data Providers in this industry include Infochimps, Splunk, Pervasive Software, and Visible
Measures.
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 Measures.

Related Read: How Facebook is using Big Data

3. Healthcare Providers

Industry-specific Big Data Challenges

The healthcare sector has access to huge amounts of data but has been plagued by failures in
utilizing the data to curb the cost of rising healthcare and by inefficient systems that stifle faster
and better healthcare benefits across the board.

This is mainly because electronic data is unavailable, inadequate, or unusable. Additionally, the
healthcare databases that hold health-related information have made it difficult to link data that can
show patterns useful in the medical field.

[Source: Big Data in the Healthcare Sector Revolutionizing the Management of Laborious Tasks]

Other challenges related to big data include the exclusion of patients from the decision-making
process and the use of data from different readily available sensors.

Applications of Big Data in the Healthcare Sector

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 Applications of Big Data in the Healthcare Sector

Some hospitals, like Beth Israel, are using data collected from a cell phone app, from millions of
patients, to allow doctors to use evidence-based medicine as opposed to administering several
medical/lab tests to all patients who go to the hospital. A battery of tests can be efficient, but it can
also be expensive and usually ineffective.

Free public health data and Google Maps have been used by the University of Florida to create
visual data that allows for faster identification and efficient analysis of healthcare information, used
in tracking the spread of chronic disease.

Obamacare has also utilized big data in a variety of ways.

Big Data Providers in this industry include Recombinant Data, Humedica, Explorys, and Cerner.

4. Education

Industry-specific Big Data Challenges

From a technical point of view, a significant challenge in the education industry is to incorporate big
data from different sources and vendors and to utilize it on platforms that were not designed for the
varying data.

From a practical point of view, staff and institutions have to learn new data management and
analysis tools.
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 analysis tools.

On the technical side, there are challenges to integrating data from different sources on different
platforms and from different vendors that were not designed to work with one another.

Politically, issues of privacy and personal data protection associated with big data used for
educational purposes is a challenge.

Applications of Big Data in Education

Big data is used quite significantly in higher education. For example, The University of Tasmania. An
Australian university with over 26000 students has deployed a Learning and Management System
that tracks, among other things, when a student logs onto the system, how much time is spent on
different pages in the system, as well as the overall progress of a student over time.

In a different use case of the use of big data in education, it is also used to measure teacher’s
effectiveness to ensure a pleasant experience for both students and teachers. Teacher’s
performance can be fine-tuned and measured against student numbers, subject matter, student
demographics, student aspirations, behavioral classification, and several other variables.

On a governmental level, the Office of Educational Technology in the U. S. Department of Education

is using big data to develop analytics to help correct course students who are going astray while
using online big data courses. Click patterns are also being used to detect boredom.

Big Data Providers in this industry include Knewton and Carnegie Learning and MyFit/Naviance.

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 5. Manufacturing and Natural Resources

Industry-specific Big Data Challenges

Increasing demand for natural resources, including oil, agricultural products, minerals, gas, metals,
and so on, has led to an increase in the volume, complexity, and velocity of data that is a challenge
to handle.

Similarly, large volumes of data from the manufacturing industry are untapped. The underutilization
of this information prevents the improved quality of products, energy efficiency, reliability, and better
profit margins.

Applications of Big Data in Manufacturing and Natural Resources

In the natural resources industry, big data allows for predictive modeling to support decision making
that has been utilized for ingesting and integrating large amounts of data from geospatial data,
graphical data, text, and temporal data. Areas of interest where this has been used include; seismic
interpretation and reservoir characterization.

Big data has also been used in solving today’s manufacturing challenges and to gain a competitive
advantage, among other benefits.

In the graphic below, a study by Deloitte shows the use of supply chain capabilities from big data
currently in use and their expected use in the future.

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 [Source: Supply Chain Talent of the Future]

Big Data Providers in this industry include CSC, Aspen Technology, Invensys and Pentaho.

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6. Government

Industry-specific Big Data Challenges

In governments, the most significant challenges are the integration and interoperability of big data
across different government departments and affiliated organizations.

Applications of Big Data in Government

In public services, big data has an extensive range of applications, including energy exploration,
financial market analysis, fraud detection, health-related research, and environmental protection.

Some more specific examples are as follows:

Big data is being used in the analysis of large amounts of social disability claims made to the Social

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 Security Administration (SSA) that arrive in the form of unstructured data. The analytics are used to
process medical information rapidly and efficiently for faster decision making and to detect
suspicious or fraudulent claims.

The Food and Drug Administration (FDA) is using big data to detect and study patterns of food-
related illnesses and diseases. This allows for a faster response, which has led to more rapid
treatment and less death.

The Department of Homeland Security uses big data for several different use cases. Big data is
analyzed from various government agencies and is used to protect the country.

Big Data Providers in this industry include Digital Reasoning, Socrata, and HP.

7. Insurance

Industry-specific Big Data Challenges

Lack of personalized services, lack of personalized pricing, and the lack of targeted services to new
segments and specific market segments are some of the main challenges.

In a survey conducted by Marketforce challenges identified by professionals in the insurance

industry include underutilization of data gathered by loss adjusters and a hunger for better insight.

Applications of Big Data in the Insurance Industry

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 Big data has been used in the industry to provide customer insights for transparent and simpler
products, by analyzing and predicting customer behavior through data derived from social media,
GPS-enabled devices, and CCTV footage. The big data also allows for better customer retention
from insurance companies.

When it comes to claims management, predictive analytics from big data has been used to offer
faster service since massive amounts of data can be analyzed mainly in the underwriting stage.
Fraud detection has also been enhanced.

Through massive data from digital channels and social media, real-time monitoring of claims
throughout the claims cycle has been used to provide insights.

Big Data Providers in this industry include Sprint, Qualcomm, Octo Telematics, The Climate Corp.

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 8. Retail and Wholesale trade

Industry-specific Big Data Challenges

From traditional brick and mortar retailers and wholesalers to current day e-commerce traders, the
industry has gathered a lot of data over time. This data, derived from customer loyalty cards, POS
scanners, RFID, etc. are not being used enough to improve customer experiences on the whole. Any
changes and improvements made have been quite slow.

Applications of Big Data in the Retail and Wholesale Industry

Big data from customer loyalty data, POS, store inventory, local demographics data continues to be
gathered by retail and wholesale stores.

In New York’s Big Show retail trade conference in 2014, companies like Microsoft, Cisco, and IBM
pitched the need for the retail industry to utilize big data for analytics and other uses, including:

Optimized staffing through data from shopping patterns, local events, and so on

Reduced fraud

Timely analysis of inventory

Social media use also has a lot of potential use and continues to be slowly but surely adopted,
especially by brick and mortar stores. Social media is used for customer prospecting, customer
retention, promotion of products, and more.

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 Big Data Providers in this industry include First Retail, First Insight, Fujitsu, Infor, Epicor, and Vistex.

9. Transportation

Industry-specific Big Data Challenges

In recent times, huge amounts of data from location-based social networks and high-speed data
from telecoms have affected travel behavior. Regrettably, research to understand travel behavior
has not progressed as quickly.

In most places, transport demand models are still based on poorly understood new social media
structures.

Applications of Big Data in the Transportation Industry

Some applications of big data by governments, private organizations, and individuals include:

Governments use of big data: traffic control, route planning, intelligent transport systems,
congestion management (by predicting traffic conditions)

Private-sector use of big data in transport: revenue management, technological enhancements,

logistics and for competitive advantage (by consolidating shipments and optimizing freight
movement)

Individual use of big data includes route planning to save on fuel and time for travel
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 Individual use of big data includes route planning to save on fuel and time, for travel
arrangements in tourism, etc.

[Source: Using Big Data in the Transport Sector]

Big Data Providers in this industry include Qualcomm and Manhattan Associates.

10. Energy and Utilities

Industry-specific Big Data Challenges

The image below shows some of the main challenges in the energy and utility industry.

Applications of Big Data in the Energy and Utility Industry

Smart meter readers allow data to be collected almost every 15 minutes as opposed to once a day
with the old meter readers. This granular data is being used to analyze the consumption of utilities
better, which allows for improved customer feedback and better control of utilities use.

In utility companies, the use of big data also allows for better asset and workforce management,
which is useful for recognizing errors and correcting them as soon as possible before complete
failure is experienced.

Big Data Providers in this industry include Alstom Siemens ABB and Cloudera.
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Conclusion

Having gone through 10 industry verticals including how big data plays a role in these industries,
here are a few key takeaways:

1. There is substantial real spending on big data.

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 . e e s substa t a ea spe d g o b g data.

2. To capitalize on big data opportunities, you need to:

Familiarize yourself with and understand industry-specific challenges.

Understand or know the data characteristics of each industry.

Understand where spending is occurring.

Match market needs with your own capabilities and solutions.

3. Vertical industry expertise is key to utilizing big data effectively and efficiently.

If there's anything you'd like to add, explore, or know, do feel free to comment below.

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 Predicting the Next Big Hit - Big Data
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 3 Comments Simplilearn 
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Noah Data • 2 years ago

Nice article
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shashank sen • 3 years ago

What are the chance of a new college graduate to get job in the big data sector, I've been looking
and searching for one but all I got that they need experience guys to work on the projects, so how
hard is it to get inside big data industry ?
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Muhammad Bin Naeem > shashank sen • 10 months ago

Start from a technology that is used in big data. Doesn't matter in what field you work just
work in that technology and apply after you have the experience with the specific
technology.
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