Professional Documents
Culture Documents
CBLM HSKPNG Basic
CBLM HSKPNG Basic
CBLM HSKPNG Basic
LEARNING MATERIAL
Qualification:
HOUSEKEEPING NCII
BASIC
Unit of Competency: Participate in Workplace
Communication
When you feel confident that you have had sufficient practice, ask your Trainer
to evaluate you. The results of your assessment will be recorded in your Progress chart
and Accomplishment Chart.
You need to complete this module before you can perform the next module
Provide Room Service.
INTRODUCTION:
This unit covers with the knowledge, skills and attitudes in participating in
workplace communications.
LEARNING OUTCOMES:
Assessment Criteria:
ASSESSMENT METHODS:
CONTENTS:
ASSESSMENT CRITERIA:
CONDITION:
ASSESSMENT METHOD:
2. Answer Self- Compare your answers to the answer keys on 1.1-1 “ The
Check 1.1-1 Foundation of Communication” You are required to get all
on “The answers correct. If not, read the information sheets again to
Foundation of answer all the questions correctly.
Communication”
I. Learning Outcomes
References:
Values Statement:
Importance of Communication
1.
2.
3.
4.
5.
b. Presentation
c. Lesson
For students to be equipped with proper knowledge, values and skills, a field of
experience and social interaction is necessary. In the many models of communication,
the Interactive Model is also a representation of this purpose. It presents that
communication is not only a two way process but it has a “field of experience” which
includes our cultural background, ethnicity, geographic location, extend of travel and -
general personal experiences (http://iact.com/?q=models).
4. Anticipate objections
- You cannot expect everybody to easily agree with you on certain matters. It
is a normal thing to notice some people who would go against you with what
you are saying.
Communication Techniques:
1. The Good Old Boy is referred to the experienced speaker who the audience is
familiar with. He may deliver good information but at times he may poorly delivered it.
2. The Entertainer is the speaker who uses anecdotes or hilarious stories in delivering
messages.
3. The Academic is the speaker who keeps an eye on the precision of the
presentation. He uses an organized outline and delivers the message as planned.
4. The Reader is the one who reads his script word for word. The speaker is prepared
of the message but at times, it can be technical, boring and difficult to understand.
5. The Snail is the one who drags his speech in a seemingly endless manner. He
tends to discuss each item thoroughly. He can be too detailed of the message but he
would not notice the time consumed for each discussion anymore.
V. Activity
Advantages Disadvantages
1. 1.
2. 2.
3. 3.
4. 4.
Generalization:
VI. Evaluation
I. Identification: Write your answers on the space provided before the number.
________________1. It is an act between the sender and the receiver of the message.
________________2. It presents that communication is not only a two way process but
it has a “field of experience” which includes our cultural background, ethnicity,
geographic location, extend of travel and -general personal experiences.
Write a simple speech about your thoughts as a TESDA Trainee of Passi Trade School.
Supplemental Reading 1: Communication with the Agents of Socialization
Socialization refers to the way young people learn to become members of the society
by accepting and internalizing norms and behaviours.
Agents of Socialization
Types of Family
Nuclear Family
Extended Family
Blended Family
Same sex parents
Single Parent Family
I. Learning Outcomes
III. Materials:
References:
Values Statement:
Thoughts to Ponder:
Lesson
Cayanan and Chan (as cited in Chavez, et. al, 2012, pp. 37-38) that there are
major functions of communication such as utilitarian, aesthetic, and therapeutic.
Adopt/Adapt
Adopt (verb)
legally raise another’s child: to raise a child of other biological parents as if it
were your own, in accordance with formal legal procedures
to take the child of other person or parents as one’s own child.
Adapt (verb)
change to meet requirements: to change something to suit different conditions
or a different purpose
transitive and intransitive verb adjust to something: to become, or different
conditions
Cease/Seize
Cease (verb)
stop something: to put an end or stop to something
Seize (verb)
take hold of; appropriate; take control of ; arrest
to take advantage of
Childish/ Childlike
Childish (adjective)
somewhat like child: characteristic of or suitable for a child
immature: regard as showing a lack of adult qualities such as emotional
restraint, seriousness, or good sense
Childlike (adjective)
having good qualities of child: like a child, especially in having a sweet,
innocent, unspoiled quality.
Innocent, pure, naïve, candid, uncomplicated, unsophisticated
Collaborate/Cooperate
Collaborate (verb)
To work together, especially on work of an intellectual nature.
Cooperate (verb)
To work jointly with others to some end; to contribute to a join effect
Emigrate/Immigrate
Emigrate (verb)
It refers to the process by which a person leaves his place or country of
residency, to relocate elsewhere.
Gender/Sex
Sex (noun)
It refers to biological differences; chromosomes, hormonal profiles, internal
and external sex organs
Gender (noun)
Masculine and feminine (gay, bisexual or transsexual or trangender)
Gender role’ refers to the characteristics and behaviors that different cultures
attribute to the sexes.
Compliment/Compelement
Compliment (noun)
It is associated with praise, or flattery; an expression of approval; an admiring
remark
Complement ( noun)
It is associated with enhancement
It implies something that completes
Lose/Loose
Lose (verb)
It means to fail to keep (either physically or in abstract sense), to misplace, fail
to make money in a business.
Loose (adjective)
It means ‘not tight’ or ‘free from constraint’.
Noise Source
DESTINATION
http://extension.missouri.edu/p/CM109
V. Activity:
Group yourselves by three and create your own concept of the communication
process. Share your ideas in the class.
VI. Task
From the three models of communication process, choose one model and make a
simple presentation on it presentation is good for 3 minutes.
I. Learning Outcomes
III. Materials:
References:
Values Statement:
Question:
Can you name some of the search engines we often used in doing research.
c. Lesson
1. Face-to-face
2. Video
3. Audio and text-based
4. Writing Braille
5. Speech
6. Sign Language (including finger spelling into the palm of the deaf/blind),
7. Body movements
8. Facial expression
9. Symbols
Video Communication
Audio Communication
Text Communication
1. Cell phones
2. Tablets
3. Computer (desktop)
4. Notebook
5. Telephone
6. Fax machine
7. Laptop
1. Yahoo
2. Google
3. Altavista and others
4. Mozilla Firefox
Activity :
1. Kamust ka na?
2. Mahal kita
3. Utak at Puso
4. Bayan ng Passi
5. Pilipinas Kung Mahal
Write an essay that from the many forms of communication, which one do you think is
useful and why?
VI. Assignment:
In a one whole piece of bondpaper, make a lay out of your profile in Facebook or
Instagram. What do you want your profile to look at? Share your ideas in the class.
I. Learning Outcomes
III. Materials:
References:
Values Statement:
Question:
There are common terms used in different qualifications which are very useful in
your training.
Bussed Out taking out soiled plates/dishes from the dining area to dishwashing
area.
Dish Out - food taken from the kitchen to the dining area.
Fermentation an action of yeast upon a sugar solution which breaks down the sugar
into carbon dioxide and alcohol
High ball drink - is a tall drink consisting of a shot of specified spirit with
mixers such as sodas, water,etc.
Mise en place - French term for having all ingredients in readu to use
Holloware - consists of any item made from silver, teapots, milk jugs,
sugar, basins, ovalflats
Al dente (Italian) To cook an item, such as pasta or vegetable, until it is tender but still
firm, not soft.
Baste – To moisten the surface of meat or other foods while roasting to add flavor and
to prevent drying of the surface.
Brunoise – Vegetables that are cut into very small dice used to garnish soups and
sauces.
Crepe- a thin pancake made with egg batter, used in sweet and savory preparations.
Deglaze – to remove meat drippings from cooking utensils to use in gravy or sauce.
Julienne – vegetables cut into thin strips; 1/8 inch x 1/8 inch x 1 to 2 inches is
standard.
Mirepoix – A mixture of carrots, celery and onions, used for flavoring culinary
preparations.
Puree – Food that is processed in a blender or food processor or put through a food
mill to make a smooth paste.
Scallop – to bake food usually cut in pieces, with liquid or sauce. Top may be covered
with crumbs.
Veloute sauce – a sauce of white stock thickened with white roux; one of the grand
sauces.
Laptop - system unit is built into the body of the computer and not as a
separate unit
Mouse - is a small handheld device that controls the pointer of the screen
weld defect– an irregularity that spoils the weld appearance or impairs the
effectiveness of the weld or weldment by causing weakness or
failure
weld line – the junction of weld metal and the base metal, or the junction of
base metal parts when filler metal is not used
welding – joining two metals by applying heat to melt and fuse them, with
or without filler metal
welding electrode – the current-carrying rod used to strike an arc between rod and metal
welding torch –a gas mixing and burning tool for the welding of metal
Absolute Speed Limit – the maximum or minimum legal speed at which one may drive.
Accident, motor vehicle – any mishap involving a moving vehicle and resulting in death.
Collision – any crash between motor vehicles or between a motor vehicle and another
object.
Driving License – A legal document in the form of plastic identification card and official
receipt issued by LTO authorizing a person to drive and operate a specified of motor
vehicle after satisfactorily completing and passing the standard requirements as
categorized either non-professional or professional proficiency level.
Defensive driving – being prepared to handle through any hazardous situation caused
by other users of the road.
Directional Signals – lights on motor vehicle or hand signals used to indicate left and
right turns and stops.
Driver – a person who drives motor vehicle and transport passengers and loads over
specified routes or destination for a fee.
Light Duty Vehicles These are motor vehicles whose gross vehicle
weight is equal or less than 3,500 kgs. Powered
by a gas or diesel engine.
Motorcycle – refers to a single passenger vehicle for operation on ordinary and typically
having two wheels and a gasoline internal combustion engine.
Regulatory Signs – traffic signs that tell what a driver must or must not do under penalty
of the law.
Automotive Servicing NC II
Final Drive The end of the drive train before power is transmitted
to the wheels.
Power Steering Steering that has been designed to make the wheel
move more easily than in a manual steering system.
Hydraulic assists the process utilizing hydraulic fluid.
The fluid increases pressure in the power steering
pump and aids in the movement of the steering
mechanism. This fluid, called power steering fluid, is
what is replaced at regular intervals to keep steering
soft and comfortable.
Memos – solve problems, it is designed to be read quickly and passed along rapidly,
oftn within a company or work group.
- The memo heading includes the date, sender’s name and title, receipient’s
name(s) and the subject line consisting of ten words or less.
Part of Memo
Standard Memo –are divided into segments to organize the information and to help
achieve the writer’s purpose.
A. Heading Segment
B. OPENING SEGMENT
C. Summary Segment
If your memo is longer than a page, you may want to include a separate
summary segment
Memorandum
All representatives can choose the colors of the paper they want to use.
Once you choose your colors, please stick with your choice.
SUBJECT OF ACTION
4.2.5 An official or employee who is continuously absent for more than one (1) year or
intermittently absent for at least two hundred sixty (260) working days during a 24-month
period by reason of illness may be declared physically unfit to perform his/her duties and the
head of office in the exercise of his own judgment may consequently drop him/her from the
rolls.
ASIAN CAREGIVING AND TECHN OLOGY EDUCATION CENTERS, INC. 33
4.2.6 Approval of sick leave, whether with or without pay, is mandatory provided proof of
sickness or disability is attached to the application.
IV. Evaluation
I. Identification
1. Busboy
2. Captain Waiter
3. Blanch
4. Crepe
5. Poach
6. E-mail
7. Base Metal
8. Driver
9. Thermostat
10. Memo
1. Oral Communication
2. Philippine English
3. Forms of Expression
4. British and American English Vocabulary
ASSESSMENT CRITERIA:
CONDITION:
ASSESSMENT METHODS:
1. Written Test
2. Performance Test
3. Oral Questioning
4. Direct Observation
3. Read Information Sheet 1. If you have some problem on the content of the
2-2 on “ Forms of Expression information sheet don’t hesitate to approach
in English” your facilitator.
If you feel that you are knowledgeable on the
content of the information sheet, you can now
answer self check provided in the module.
Congratulations on a Job well done!!! You have now successfully completed the
last competency for this qualification and is now ready for the National
Assessment. Good luck and use what you have learned here well!!!
I. Learning Outcomes
III. Materials:
References:
Rueda, R.B (2014), A Plain and Practically Lucid English Grammar , Second
Edition, Centralbooks, Philippines
Values Statement:
Question:
English is spoken in important countries like the United Kingdom, the United
States, Canada, Australia, Ireland, South Africa, and New Zealand. It is also spoken in
many other nations and territories such as Bangladesh, Ghana, Guyana, India,
Hongkong, Kenya, Jamaica, Malta, Malaysia, Nigeria, Pakistan, the Philippines and
Singapore.
PHILIPPINE ENGLISH
These two Englishes are very similar. They are a few differences of vocabulary. It is
important that you observe consistency when using them. You need to decide
whether you use British English or American English for they cannot intermingle in
your writing.
IV. Evaluation
Column A Column B
V. Task
Identify at least five technical terms you use in your respective qualifications. Find the
meaning of those words and write it down in a one-fourth piece of paper.
1. b
2. a
3. d
4. c
5. f
6. e
7. h
8. g
9. j
10. i
I. Learning Outcomes
III. Materials:
References:
http://www.ihbristol.com/useful-english- expressions/example/advice-and-
suggestions1/8
Values Statement:
Question:
Lesson:
Apologising:
Asking Information:
In English ,it is not very polite to start a conversation with a direct question. For
this reason, we have a number of phrases…
Sometimes we are not sure if it's a good idea to do something. So we need useful
expressions for asking if other people agree with an idea or intended action. Here are
ten phrases.
Ten Expressions to Use In Speaking And Writing
Idiomatic Expressions
3. God helps those who help themselves God helps those who make
an effort
7. Rome was not built in a day great things are not achieved
easily
Activity
IV. Evaluation:
V. Task:
In 100 words, write your philosophy in life. Write your answers in a one whole
piece of pad paper.
CONTENTS:
1. Business Meeting Procedures, Protocol and System
2. Tasks and Responsibilities
ASSESSMENT CRITERIA:
CONDITION:
ASSESSMENT METHODS:
1. Written test
2. Performance test
3. Oral Questioning
4. Direct Observation
ASIAN CAREGIVING AND TECHN OLOGY EDUCATION CENTERS, INC. 48
Learning Experiences
Learning Outcome 3:PARTICIPATE IN WORKPLACE MEETING AND DISCUSSION
Learning Activities Special Instructions
1. Read Information Sheet 1.3-1 If you have some problem on the content of
on “Business Meeting the information sheet don’t hesitate to
Procedures, Protocol and System” approach your facilitator.
If you feel that you are knowledgeable on the
content of the information sheet, you can now
answer self check provided in the module.
2. Answer Self-Check 1.3-1 Compare your answers to the answer keys on
on “Business Meeting Procedures, 1.3-1 “ Business Meeting Procedures,
Protocol and System” Protocol and System” You are required to get
all answers correct. If not, read the
information sheets again to answer all the
questions correctly.
3. Read Information Sheet 1.3-2 If you have some problem on the content of
on “ Task and Responsibilities ” the information sheet don’t hesitate to
approach your facilitator.
If you feel that you are knowledgeable on the
content of the information sheet, you can now
answer self check provided in the module.
4. Answer Self-Check 1.3-2 Compare your answers to the answer keys on
on “ Task and Responsibilities ” 1.3-2 “ Task and Responsibilities” You are
required to get all answers correct. If not,
read the information sheets again to answer
all the questions correctly.
Congratulations on a Job well done!!! You have now successfully completed the
last competency for this qualification and is now ready for the National
Assessment. Good luck and use what you have learned here well!!!
I. Learning Outcomes
III. Materials:
References:
Values Statement:
Question:
The meeting is one of the most common vehicles for discussing an issue for
expressing the collective desire of a group. The business meeting in particular is a well
organized group and it takes its form, order and conduct from a set of governing rules,
known through generations of English-speaking organizations and societies, as
parliamentary procedure.
Lesson:
1. Protect and defend the assembly from hasty and ill-considered action;
2. To give each member an equal right to be heard
3. To determine the will of the majority
4. To protect the minority
Characteristic features:
1. It is democratic, it provides for a rule of the majority at the same time that it
protects the rights of the minority.
2. It is efficient, it provides for a complete, comprehensive and free discussion of
all matters.
3. It requires orderly disposal or settlement of each item of business.
The president of the organization together with the members is responsible for
preparing the order of business for the association’s regular business meeting.
Procedures of conduct:
1. Call to order
- This is the official beginning of meeting and the first main item in its order
of business. The assembly is allowed to wait ten to fifteen minutes after the
appointed time to see if a quorum.
The activities at this initial stage are conducted by a temporary presiding officer:
5. Unfinished business
- This refers to questions or orders of the day which were scheduled during
the previous meeting.
6. New business
7. Miscellaneous matters
8. Adjournment
V. Evaluation
Group yourselves by five. Choose your leader. Conduct a short meeting on the
upcoming Student Day of our school. Decide what are your plans and activities.
VI. Task
Take down of the Task and Responsibilities of your Brgy. Capitan in your
hometown.
I. Learning Outcomes
III. Materials:
References:
Values Statement:
Question:
Lesson:
The members of the assembly, just like the presiding officer, are also
responsible for certain tasks and actions to make the business meeting a meaningful
one. If you are a member of good standing you must follow the following:
Parliamentary practice assigns specific duties and responsibilities for the presiding
officer,
1. Obtain the floor and secure recognition from the presiding officer before
making a motion.
2. Take part in the debate if you have an opinion to express or if you want to
obtain an information.
3. Refrain in dealing with personalities while debating.
4. Use your knowledge of parliamentary practice to help transact business in a
constructive manner.
5. Stay at the meeting until the president or chairman declares the meeting
adjourned.
6. Use your knowledge of parliamentary practice to help transact business in an
orderly and constructive manner.
7. Stay at the meeting until the president or chairman declares the meeting
adjourned.
8. Pay your dues on time.
Activity:
ENUMERATION
Task:
CONTENTS:
1. Business Letters
2. Technical Writing
3. Forms and Examples
ASSESSMENT CRITERIA:
CONDITION:
1. Written Test
2. Performance Test
3. Oral questioning
4. Direct Observation
3. Read Information Sheet 1.4-2 If you have some problem on the content of the
on “Technical Writing” information sheet don’t hesitate to approach your
facilitator.
If you feel that you are knowledgeable on the content
of the information sheet, you can now answer self
check provided in the module.
4. Answer Self-Check 1.4-2 Compare your answers to the answer keys on 1.4-2
on “Technical Writing ” “Technical Writing” You are required to get all
answers correct. If not, read the information sheets
again to answer all the questions correctly.
5 Read Information Sheet 1.4-3 If you have some problem on the content of the
on “Forms and Examples”. information sheet don’t hesitate to approach your
facilitator.
If youfeel
If you havethatsome
you areproblem on theon
knowledgeable content
the of
the information sheet don’t hesitate
content of the information sheet, you can now to
approach
answer self your
checkfacilitator.
provided in the module.
If you feel that you are knowledgeable on the
Compare
content your answers
of the to the answer
information keysyou
sheet, on 1.4-3
can
6. Answer Self-Check 1.4-3 “Forms and Examples”
now answer You areprovided
self check required toingetthe
all
on “Forms and Examples ” answers
module. correct. If not, read the information sheets
again to answer all the questions correctly.
Congratulations on a Job well done!!! You have now successfully completed the last
competency for this qualification and is now ready for the National Assessment. Good
ASIAN
luck and use CAREGIVING
what you haveAND TECHN
learned well!!!EDUCATION CENTERS, INC.
OLOGY
here 56
Information Sheet 1: Business Letters
I. Learning Outcomes
You are expected to:
1. identify the elements or parts of a business letter
2. write a letter of application
3. develop confidence, integrity,
III. Materials:
References:
Gorospe, E.G, Illenberger, A.U, Jomilla, M.L (2000), Technical Writing, Central
Philippine University
Values Statement:
Question:
What do you think are some of the activities that a company does in everyday’s
routine?
Lesson:
According to Gorospe et. al (2000, p. 221) that “ a letter provides a record of the
activity, and it allows the writer to provide more context or explanation than it usually
does. It helps the audience remember, what is to be done.”
Nem Singh and Calixihan (1994, p. 318) describe that business letters are
different from friendly letter in terms of format, language, style and content. Friendly
letters include content, and informal in style, and need not to follow the organizational
content.
2. Claim Letter is a letter of complaint from a customer, when goods and services are
unsatisfactory, or when an error has been made. The reply is called an adjustment
letter.
Example:
28 June, _____
Gentlemen:
I shall appreciate your sending the repairman this coming Saturday since nobody
is at home on weekdays.
SALES LETTER:
Thank you for asking us about the qualities of Armstrong Floors. When you went
to the front door this morning to get your mail, did you happen to notice your floor? Now
that is it quite faded, wouldn’t color there brighten up and smarten the whole house?
Nowadays, you can bring outdoor freshness, beauty, and cheer indoor all year
long. In your receiving room, for instance, you can have a flooring that will reflect
warmth and hospitality with a choice but subdued color and varied designs.
Modern flooring like these can carry colorful charm into every room. Modern
floorings, fashioned of Armstrong Linoleum.
Armstrong Linoleum Floors are smarter than ever this year. Visit our store this
week, and choose the model you want. We know you’ll be surprised at the variety of
designs and fresh colors you have to choose from. Avail of our discounted price while
it lasts.
Sincerely yours,
For Example:
It includes the full name and business address of the person written just as it
appears in the envelope. The name must be spelled out correctly and courtesy
demands that his name must be addressed with “Ms.,Mrs., Mr.,” or an appropriate title.
Example:
Gorospe et.al (2000) quoted that “if you must write a letter to a company but do
not know the individual to whom to address it, you may address the company or a
certain office or a department of the company.
< 2 spaces>
Gentlemen:
Salutation: The Salutation is located below the last line of the inside address and flush
with the left-hand margin. Common greetings are “Dear Sir”. The greeting “Sir” should
be reserved for a very formal. “Dear Mr.______________:” is also acceptable.
Body of the Letter. The body of the letter is its message. It is made up of three parts:
Complimentary Close. It is the formal way of signaling the end of a letter. A comma is
used after the complimentary close.
Examples: Yours respectfully, Respectfully yours, Yours truly (not Truly yours)
Yours very truly, or Very Truly yours, Yours sincerely, or Sincerely yours,
“Respectfully submitted,” is proper for letter of transmittal to superiors,
letters of application.
Signature. Below the complimentary close, is the signature. Four to six spaces are
about right. The name of the company appears above the Signature if you wish to
emphasize the fact that you are speaking only as an instruments of the company and
not with personal responsibility.
Examples:
Application Letters
1. Don’t include all the details of your life as if your are writing an autobiography.
6. Don’t lecture.
7. Don’t advance any self-evaluation. Let the prospective employer be the jungle.
10. Don’t write in vague, general terms. Use examples and evidences.
Sir:
Greetings!
If my qualifications meet your interest, you can send an SMS or give a call at
09086322319.
- Say directly “ Your last payment was due on (say exact date.)
- the expression means “now,” so why not say “now”? It is shorter and more original
These expressions are overworked. Say, “Enclosed is…” or better still, refer to the
enclosure in a sentence that also says something else, such as “Refer to page 7 of the
enclosed folder to see the basic steps of operation.
Avoid these words because they suggest negative thoughts. No one wants to learn
that his letter asking for a legitimate adjustment has been branded as “complaint.”
7. Legal Terms
Hereto, herewith, hereby, said, above, same, thereof, wherein, hereinafter – all these
words are overused law terms.
Pursuant to your request; referring to your request; in reference to your letter. These
expressions often appear at the beginning of letters. These expressions often appear
at the beginning of letters.
Activity:
Prepare your own bio-date and identify your assets or central selling points. Based on
this, write a letter of application.
IV. EVALUATION
Qualifications:
Apply to:
Mr. Robert Po
Boracay Mandarin Hotel
Boracay, Malay, Aklan
I. Learning Outcomes
III. Materials:
References:
Nem Singh, R.P. & Calixihan, J.O (1994), Fundamentals of Technical Writing,
National Book Store, Manila
Locsin, A, http://www.ehow.com/facts_5005967_definition-technical-
writing.html)
http://en.wikipedia.org/wiki/Technical_writing)
Values Statement:
Question:
In our workplace, remember the phrase, “okay class, you put your thoughts in
writing.” This is often heard in offices and in industry to make sure that a message is
recorded, evaluated and acted upon.
Lesson:
Advanced technical writers often move into specialized areas such as API writing,
document architecture, or information management.
Clear
Concise
Complete
Clear, concise, and complete writing helps the reader to grasp the meaning quickly.
The technical writer determines that the recipe is written on the back of a napkin
but is partially indecipherable, so he or she must also interview a subject matter expert
(SME)—the chef who created it. On being told that the audience consists of people in
their own kitchens, the writer adjusts the writing style accordingly, and replaces or
defines terms such as "beurre mixer" or "springform pan", which may be more suited to
The writer prepares a final draft, which the document owner and any other
stakeholders review and approve before it is published in one or more formats, such as
a paper, or HTML. Different versions of the document might also be published to meet
the needs of different audiences.
Technical writing involves attractive layout for easy reading and comprehension.
Presentational strategies help readers to grasp messages quickly.
The top-down strategy (tell them what you will say, then say it)
Headings (like headlines in newspapers)
Chunks (short paragraphs)
Plain, objective style so that readers can easily grasp details.
It is also important to understand the medium typically used to view the final
product. An HTML document (web page), viewed through a browser, has presentational
possibilities that are different from those of the printed page, notably hyperlinks and
animation, which can enhance the readers' experience.
(Reference: Gorospe, E.G, et.al (2000), Technical Writing, Central Philippine University,
Jaro, Iloilo City
Activity:
From those in the parenthesis choose and underline the correct word which will
complete the meaning of the sentence.
2. The (site, cite) for the new building has been surveyed.
3. (There, Their) are different factors that affect the performance of workers
in the work environment.
10. The money was divided equally (among, between) the twins.
1. Is
2. Was
3. Have
4. Has
5. Is
6. Are
7. Play
8. Have
9. Is
10. Is
1. Quiet
2. Site
3. There
4. Bathe
I. Learning Outcomes
III. Materials:
References:
Values Statement:
Question:
What are some of the forms you used upon enrolling here in Passi Trade
School?
Lesson:
Card Form Characteristics
A card form lets you view and edit one record in a table at a time. A card form is
used when there are too many fields and you want to view them all conveniently on only
one line. Card forms always have tabs (like index tabs), which you can select to view
different groups of fields.
Even if there are only a few fields, there is at least one General tab. The General
tab is always first.
Card forms are named after the table with which they are associated, followed
by the word "Card". For example, the card form associated with the Customer table is
called the Customer Card. Card forms also have at least one menu button at the bottom
of the frame. This button has the same name as the table that the card is based on and
gives you access to related information.
Statistics Forms
A statistics form is a one-record form that enables you to view but not edit
information. It usually contains FlowFields, which allow you to drill down to get to more
information. Usually, a statistics form also contains calculated or derived information
contained in variables, which cannot be drilled down.
Statistics forms can also contain tabs that help organize the information.
Statistics forms are named after the table with which they are associated,
followed by the word "Statistics". For example, the statistics form associated with the
Customer table is called Customer Statistics.
Entry statistics forms are a special version of the statistics form. They are named
after the table they are associated with, followed by the words "Entry Statistics". For
example, the entry statistics form associated with the Customer table is called
Customer Entry Statistics.
Tabular Forms
A tabular form is a multi-record form that enables you to view multiple records
from a table and edit them. Each record is displayed as a single row in the tabular form
and each field is displayed as a column, creating a table within the form itself.
The primary key of the associated table is displayed in the leftmost column. If there are
multiple fields in the primary key, they are displayed in order of importance in the
columns, starting from the left.
Tabular forms are named after the table with which they are associated—only in
plural. For example, the tabular form associated with the Country/Region table is called
Countries/Regions.
In the case of associated tables that have multiple fields in the primary key, the
name can be different. For example, the tabular form associated with the General
Posting Setup table is called General Posting Setup.
A list form is a multi-record form that enables you to view multiple records from
a table at one time, but does not allow you to edit them. It has the same rows-and-
columns look as the tabular form.
The primary key fields of the associated table are displayed in the left column.
A naming list form is named after the table with which they are associated, followed by
the word "List". For example, the list form associated with the Customer table is called
Customer List.
A more specialized version of the list form is the Ledger Form. These are used only for
Ledger Entry tables. They differ from ordinary list forms, in that although you cannot
insert or delete records, you can edit a few of the fields. Also, the primary key is always
an integer named "Entry No." and is displayed in the rightmost column rather than the
leftmost column.
The ledger form is given the plural of the name of the associated table. For example,
the ledger form associated with the Customer Ledger Entry table is called Customer
Ledger Entries.
Worksheet Forms
This is done by using the AutoSplitKey property of the form, combined with an
integer, as the last field in the table's primary key.
The primary key fields of the associated table are not displayed on the worksheet
form.
Worksheet forms are named to reflect the purpose of the associated table. One
example is a Journal table. In this case, the name of the worksheet form will end with
the word "Journal".
Header/Line Forms
Many forms have the characteristics of both a card form and a tabular form, for
example the Sales Invoice form.
Header/Line forms are two separate forms that are associated with two different
tables. The main form is a card form that is associated with one table. The main form
also contains a subform control that displays a worksheet form that is associated with
a different table, a table that is "subsidiary" to the first table. The subform control
manages the link between the two forms.
A setup form is a one-record form that enables you to view and edit the only
record in a setup table. You are not allowed to insert or delete this record from this form.
Since there are many fields, these forms use tabs to organize the information.
Because there is only one record, the primary key is not displayed on this form.
Setup forms are named after the table with which they are associated. For
example, the setup form associated with the General Ledger Setup table is called
General Ledger Setup.
Menu Forms
A menu form is a non-bound form (not related to any table) that gives you access
to many of the other forms that are related to a functional area.
The form usually consists of command buttons or menu buttons. The buttons
properties change so that they look basically like labels with small squares or triangles
in front of the caption. The buttons still behave like normal buttons. The only difference
1. A non-bound form (not related to any table) that gives you access to many
5. A one-record form that enables you to view but not edit information.
6. A form which lets you view and edit one record in a table at a time.
1. Menu Form
2. Worksheet Form
3. Tabular Form
4. Statistics Form
5. Card Form