Regu. E - 468 4) a) Explain the role of ERP systems in SCM. 18] b) Why is top management support essential for the success of ERP? [7] Q5) Write short notes on (Any Four): [20] a) SAP/R3 b) GAPAnalysis c) ERP Market d) CRM e) Data Warehouse COS -2-Regu. E - 468 Total No. of Pages :2 Seat No. M.B.A. (Part-II) (Semester -IV) (New) Examination, May - 2014 BUSINESS PROCESS RE-ENGINEERING (Paper - XXIX - XXXI - IV) Sub. Code : 48368 Day and Date : Friday, 09 - 05 - 2014 Total Marks : 70 ‘Time :10.00 a.m. to 1.00 p.m. Instructions: 1) QNo. 1 and QNo.S are compulsory. 2) Solve Any Two questions from Q. 3) Figures to right indicate full marks. Q1) Wipro Lid., is a leading manufacturer of Soaps. The manufacturing facilities and Head Office is situated in Bangalore. The company is having a national market presence. The product range includes Soaps, Deodorants, Nail polishes and many other cosmetic items. The company has four regional offices at Bombay, Kanpur, Calcutta and Madras. At present company uses SAP ERP application software for multisite planning and controlling with appropriate hardware and software infrastructure. Based on above information Assignments: i) Discuss need of ERP system for Wipro Ltd., ii) Discuss the importance of SCM services for Wipro Ltd (20) OR a) Explain the various models in ERP Package. [10] b) Discuss various costs involved in ERP implementation. [10] Q2) a) Explain the phases involved in ERP implementation 18] b) Discuss the role of consultant in ERP implementation (71 Q3) a) What are the factors that are critical for the success of the ERP ition. B} b) Explain various subsystems in HR module of ERP. ri) PTO.