S.

Observation Date Branch Response Status Updated response Closed in-- Status as on----
No. month Open/ Close
1 Transactions in accounts where VISA/ Passport is expired. Nov-19
In the following instance, “transaction in account” was observed where VISA/Passport is expired.
S. No. Transaction Date Account No. Name Passport Expiry Date
1 04-10-2019 278010100078241 Amandeep Singh Bhatia 22-09-2019

2 Settlement of Death Claims Nov-19

During the course of audit, it was observed that Death Claim file was kept in almirah of CSO instead of vault as it is part of BDR.

3 Outwards Clearing Nov-19

During the course of audit, it was observed that “Fugitive Ink Test” in case of instruments above 2 lacs is not done in the branch.

4 E token generation & verification of E- receipts Nov-19

During the course of audit, it was observed that E-receipts were not verified by operations head for the month of November.

5 Vouchers Nov-19
In 09 instances, “Id proof of third Party” was not attached while processing cash withdrawal transaction.(refer annexure A9)

6 In 08 instances, “depositor’s signature” was not evident on the cash deposit slip.(refer annexure A10) Nov-19

7 Stop Payment Nov-19

In the following 07 instances, “stop payment request” forms were missing in stop payments file.(refer annexure A13)

8 Cash Retention Limit Nov-19

In the following 08 instances, Cash retention limit of the branch was exceeded in November Month. (refert annexure A14)

9 Locker Access Nov-19

In 50 instances, “timing for operation of locker” was entered wrongly in the System.(refer annexure A15)

10 During the course of audit, it was observed that clock was missing in vault. Nov-19

11 TCDC Nov-19
In the following instances, TCDC application form was not found in record.
S. No. Date TCDC No. Name
1 05-11-2019 06338742 mohit chahal
2 26-11-2019 06338791 alka aggarwal

12 ROR Nov-19
In 04 instances, “PAN number” was not mention on form. (refer annexure A19)

13 Import Bill (ARIM) Nov-19

In the following instance, “request” was not on letter head.
S. No. Date Reference number Amount
1 11-11-2019 0278ARIM190420 USD 33858.08

14 Logical access controls Nov-19

During the course of audit, it was observed that few employees leave their desk without locking the system.

15 During the course of audit, it was observed that branch has not created temporary domain ID for the outsourced personnel instead domain ID of Nov-19
branch staff is being used for login purpose.