A Sample of Formal Letter

Formal letters are usually compact and concise. Here is a sample on how a formal
letter should be written for SPM Examination purpose.
Question
You are the Secretary of the Residents’ Association in your housing estate. Write a
letter to the director of the local municipal council to complain about the
problems you and the other residents are facing.

In your letter, include the details below:

■ rubbish not collected
 causes terrible stench
 stray cats and dogs scatter rubbish
■ clogged drains
 breeding ground for mosquitoes
 increase in cases of dengue fever
■ street lights not working
 cause accidents at night
 increase in crime
■ playground not well- maintained
 overgrown grass
 playground equipment damaged

When writing your letter, you should remember to:

 set it out in the correct format
 include all the points given
 address the letter to the director of the local municipal council
Answer

Zain Isma,
32, Jalan Laksamana,
Taman Mega,
86000 Kluang,
Johor

The Director,
Kluang Municipal Council,
Aras 2 Bangunan Muhibbah,
86000 Kluang,
JOHOR.

15 SEPTEMBER 2009

Dear Sir,

Poor Maintenance of Taman Jayadiri

I am writing this letter on behalf of the residents of Taman Mega to complain about

the bad conditions in our area.

2. The first problem is the uncollected rubbish (point 1). It had cause a terrible

stench (point 2). Furthermore, the stray cats and dogs scatter the rubbish (point 3).

This leads to unhealthy environment in the neighbourhood.

3. The second problem is the drains in Taman Mega are clogged (point 4). It has

become an ideal breeding ground for mosquitoes (point 5). Furthermore, there has

been a sharp increase in dengue cases (point 6) lately.

4. The third problem is the street lights along the roads are not working (point 7).

This has caused several accidents at night (point 8). Furthermore, there has been an

increase in crime (point 9).

5. Lastly, the playground in our area is not well-maintained (point 10). The grass is

overgrown (point 11). Then, the playground equipment is damaged (point 12). It is

very dangerous to our kids.

I hope the council will look into our complaints and take prompt action to solve our

problems.

Thank you.

Yours faithfully,

Zain Isma

(ZAIN ISMA)