"Windows Could not start Proficy Webspace Application Publishing Services on local

Computer. For more information review the system event log. If this is a non-
Microsoft service, contact the service vendor. and refer to service-specific error
code 3687."

Environment
Primary Product Module: Proficy Webspace
Primary Product Version: 4.8.259 /w Compatibility Update 4

Cause
The issue is caused by a reference in the windows registry.

Resolution
The cause of the service failing to start is because the update did not update
files. This is most likely due to a registry entry that the installer found; which
resulted in the update seeming like it was successful, but the update never made
any modifications. To resolve this, do the following:
Uninstall Proficy Webspace from the system.
Reboot the PC.
Login as an administrator.
Open regedit.
Locate the following registry keys and delete.
iFIX 5.5 CompUpdate_002 - 64bit:
[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\E7D0E504F0FC86F4582007DDAA
BC9C8F]

4.7x - CompUpdate_001 - 64bit:

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\5C40FA76C887A2740863699DD8
DEC610]

4.7x - CompUpdate_002 - 64bit:

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\D21082D6EEC240447B2A5F155D
AEF442]

4.7x - CompUpdate_002 - 32bit:

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\AB4494A317101C349AC0EECEF1
7DCE79]

4.8/4.7x/5.5 - CompUpdate_001/_003/_003 64 bit:

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\DB527CAE346840140A01BE7087
0731EE]

4.8/4.7x/5.5 - CompUpdate_001/_003/_003 32 bit:

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\7DD4D8E1BC1B12B40B4C02FF10
E1841A]

4.8 - CompUpdate_002:
[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\2B7A83ADA0D165943858C9A24D
A8C192]

4.8 - CompUpdate_003_x86:
[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\C737E404259B38840B57B7741C
935F61]

4.8 - CompUpdate_003_x64:
[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\8BDFE9E94DE74E24D9BB92A036
AA2462]

4.8 - CompUpdate_004_x64 - pre-QA release (dated 12/21/2016):

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\572BF6C2656CD4E4F97E040F22
98188F]

4.8 - CompUpdate_004_x86 - pre-QA release (dated 12/21/2016):

[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\094120E190002A74EB52F55FF4
9AD452]

4.8 - CompUpdate_004_x64:
[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\846553E90E8F86749891957E63
3B3826]

4.8 - CompUpdate_004_x86:
[HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\45BC068AEA8D996448EEC3A7EA
2F5772]

6. Reboot.
7. Reinstall Proficy Webspace.
8. Reinstall Proficy Webspace Update 4.