Professional Documents
Culture Documents
Gardenia Philippines
Gardenia Philippines
Gardenia Philippines
Submitted to:
Submitted by:
Group 7
Mercado, Lindsay P.
Mitra, Aileen A.
Vision
To be the premier company in the baking and food industry that provides best
quality products enjoyed, valued, and loved by consumers.
Mission
Goals
Customer-Driven Integrity
Innovation Excellence
Teamwork and Professionalism Stewardship (Malasakit)
1983-1996: Became the first commercial bakery at Pandan Loop; Rose as the market
leader in Singapore. Expanded operations in Asian countries such Malaysia, Thailand and
the Philippines
1997: Gardenia entered the Philippine bread market and established its factory in Laguna
International Industrial Park (LIIP), Binan, Laguna
1998: Gardenia Philippines started operations with its first state-of-the-art factory rated
as one of the largest and most modern bread manufacturing facility in the country
2000: Introduction of the Flavored Loaf and Bun Lines. The first flavored loaves
included the California Raisin and Chocolate Chip Loaves. This year also marked the
start of Gardenia’s Corporate Social Responsibility programs.
2001: Gardenia launched its version of every Filipino’s favorite, Pan De Sal.
2002: Gardenia opened its doors for a free catwalk tour for guest to experience modern
breadmaking.
2007: Indulged the consumers through introduction of its Amazing Flavored Loaf Line
and the Cream Roll Line
2008: Gardenia marked its 10th year in the Philippine bread industry
2009: Gardenia inaugurated its first 6K plant capable of making 6,000 loaves of bread
per hour
2010: Gardenia once again developed an innovative health product to give a twist to its
already existing High Fiber Whole Wheat Bread. The flavorful, plump, and juicy High
Fiber Wheat Raisin Loaf was a combination of high fiber content from whole wheat flour
and juicy California raisins.
2011: Gardenia invested a bread plant in Cebu. The company bagged three Program
Achievement awards from the Department of Trade and Industry (DTI)
2012: Gardenia conducted the first ever Happy Bread Day in the country, it’s very own
celebration of World Bread Day
2015: Gardenia ventured into community neighborhood bakery thru Big Smile Bread
Station and into artisanal specialty bakery business with of Bakers Maison
2016: Gardenia expanded operations and invested another sophisticated and world class
6K plant with a capacity of 6,000 loaves per hour
Product Line
Toasts
- Butter Toast
- Garlic Toast
- Cinnamon Toast
- Honey Wheat Toasties
- Butter Toasties
- Cheese Toasties
Neubake
- NeuBake Super Slice Chocolate Flavored Loaf
- NeuBake Super Slice Ube Flavored Loaf
- NeuBake Spanish Bread
- NeuBake White Bread
- NeuBake Wheaten Bread
Delicia
- Delicia Milky Chocolate Spread
- Hazelnut Chocolate Spread
II. SWOT ANALYSIS
Strengths
Top-bread Maker
Gardenia is the top-bread maker which a very strong brand name which accept
by consumer. There are popularity and high customer awareness of the Gardenia brand in
the regional markets.
It is a key area that helps Gardenia keep up with changing consumer demands.
Without the help of media advertising, Gardenia still able target the consumer based on
the packaging and the way to present. Also Gardenia is the first company which used G-
lock to ensure the freshness, aroma and taste of the product. G-lock contains important
information that consumers need such as product expired date, production line the bread
was produced and the batch number. In additional, Gardenia prioritizes the quality and
freshness.
Weaknesses
It is difficult for Gardenia to adjust their products prices due to increase in price
of raw materials especially flour and fuel. It results to low consumer purchasing power.
Opportunity
Gardenia launch Pedi cart for those people who wants to venture in micro-
entrepreneurship. It gives an opportunity for individuals, families, and others wanting to
have a business. It is also a way to promote their products in the whole world by having a
store in different places.
Unstable Economy
It is the major threat for Gardenia. It affects the pricing and the consumption of
consumer. A lot of markets offer more variety of bread like the bakery shop or other
related bread company. It lessens the consumption of customers on a specific brand as
they explore more in other stores.
III. PEST ANALYSIS
Political
Economic
The economy of one country has an impact on the businesses, from the suppliers
of raw materials to manufacturing of finished goods and services. Economy growth
especially employment in services sector jobs is driving demand for more convenient and
prepared foods. Gardenia believes that the Gardenia’s success is brought regarding by the
dedication and commitment of each member of the Gardenia family. These dedications
are leading Gardenia to be the no1 in bread industry. During global economic crisis, the
industry had a flat growth but Gardenia continue to grow by two to four percent. Besides,
Gardenia take step further in encouraging micro-entrepreneurship while making Gardenia
bread more widely available conveniently to customer.
Social
The current state of the society influence the products that Gardenia are offering
to its consumer. Over the past few years, rising levels of obesity, heart disease, and
diabetes in the Philippines have rapidly increased consumer interest in healthy and
nutritionally food and government interest in promoting healthier eating and lifestyles.
Given that bread is one of the most preferred food during breakfast, Gardenia created
nutritious products for its consumer as well as breads that can be consumed by those
persons who are not allowed to eat foods with sugar.
Technological
Lemon Square
Television advertising was used to promote their new products as it has a great
number of market coverage.
Radio was used to remind current customers about the products with a low cost.
Newspaper is an effective way to encourage people to patronize Gardenia
products as it offers good local market coverage and has the ability to reach
specific target market.
The Gardenia Bakeries advertises its products through various social media apps:
YouTube was used to announce its present and new products through creating
videos.
Facebook Fan Page had been created to increase their brand and online visibility.
It is because the simple “like” and “comment” action on the post will
automatically be seen in other’s Facebook feed which helps to spread out the
information and brand to user’s friends.
Corporate blog was used to give information about their products, promote since
it is free-of-charge, and it allows creating a connection between the customers and
received a feedback which can be used to improve the quality of the product.
Official website was also set up and contains information like contact
information, company background, products information, and many more.
Through this, customers can easily take a look or find the products they want.
Sales promotion is also a way used to promote their products. Last October 2003,
Gardenia organized a campaign which customers are needed to collect 4 empty
packaging of the Gardenia original classics white bread to redeem one free load of
Gardenia original classics white bread. At the end of the day, this campaign was
successful in spreading awareness for the public and it results to an increase in the
sales of Gardenia.
Gardenia used public relation to promote its products and make their brand
visible. Public relation means establishing good relationship with the company’s
various publics by exchanging favors publicity and builds up good corporate
image. For example, Gardenia had been actively engaged in charitable events.
Since 1991, Gardenia has opened their doors to the public for visiting to share
their journey, desires, and development with the customers. In the present time, Gardenia
had been welcome guests and takes them on a personal tour in their factory. Gardenia
also gives their fresh bread over charitable organizations. By doing this, Gardenia is not
only serving the public but they are also getting their image well recognized too.
VII. CORPORATE SOCIAL RESPONSIBILITIES (CSR)
The following are some of the activities that Gardenia has done or is still doing
to contribute economic, social and environmental benefits for all stakeholders:
Environment recognition
The Laguna Lake Development Authority (LLDA) awarded Gardenia for
being one of the compliant companies on the 6th cycle of the Public Disclosure
Program for Laguna de Bay Region Good Environmental Performance (LdBR-
GEP) based on Gardenia’s business performance from 2010 to 2012 with
regards to its achieving wastewater effluents better than applicable standards
and compliance with LLDA regulatory requirements.
Waste management activities
Gardenia also strictly implements recycling and waste segregation
programs. The company also uses liquefied petroleum gas in its baking
process, and a Waste Water Facility that treats water before it is discharged
into the sewers. All delivery trucks undergo regular maintenance to reduce air
pollution.
Gardenia is the first in the country to use the unique resealable and reusable
plastic clip called G-lock which seals in the bread´s freshness. The G-lock is easy
to use and consumer-friendly as it contains all of the vital information such as the
expiration date and suggested retail price. In addition, it serves as a 7-day color
guide to freshness referring to the day the bread was produced—tan is the G-lock
color for Monday, orange for Tuesday, yellow for Wednesday, blue for Thursday,
green for Friday, red for Saturday and white for Sunday.
But apart from keeping consumers guaranteed that they only get the freshest
breads, this G-lock is also reusable in different creative ways. Here are some DIY
creative ways of using G-lock.
Wire Holder
Mug Placemat
Wire Labels
Key Tag
Box / Organizer
4. NUTRITION AND WELLNESS CAMPAIGN
Nutrition Assistance Program (NAP)
Gardenia shared a day of fun games and prizes to the kids of Girl's
home at Marikina City. This is part of Gardenia's strong Corporate Social
Responsibility efforts to make a difference in the society.
The outreach program was composed of fun games and intermission
numbers. Numerous games were done to the delight of the children.
Laughters and cheers filled the room as the children tried to win the games. In
return, the children and staff of Girl's Home presented many creative
intermission numbers to entertain Gardenia volunteers. They danced moved
energetically with modern songs and sang with their angelic little voices.
Gardenia volunteers distributed meals during lunch time. Prizes were
also given to the winners of the games.
In behalf of Gardenia, HR Manager Olive Tan handed over to Girl's
Home school supplies and gift packs for the children.
VIII. CONCLUSION
Being a staple food, bread is one of the most consumed foods not just by
Westerners, but the whole world, that even Filipinos, who are “rice lovers”, still can’t live
a single day without bread – it is everyone’s go-to food. And with the Philippines’ high
bread consumption, it is a good thing that Gardenia found ways on how they could cater
the huge need for breads and pastries without sacrificing the quality of their products.
It is never easy to have a product that would mark in the minds of the
majority. But, with Gardenia holding its pride of providing excellence in delivering
quality breads using world-class standards, they paved their way to the top.
IX. Recommendation
Gardenia has been known as a top bread-maker in the Philippines, all thanks
to their effective marketing and productions strategies. However, more and more bakery
shops have been offering a wide variety of breads due to technological developments and
modernizations. Therefore, it is a must for Gardenia to always hold up to its pride of
producing high-quality breads while experimenting and innovating new stuffs to offer to
the market. They must also keep up with the trends in other to maintain their strong hold
to their consumers. Thru this, they will get a strong hold on their current consumers or
gain loyalty from them. Also, with today’s increasing inflation rate, goods are highly
affected and raw materials cost more than what it used to be. Baking ingredients, such as
flour and sugar, became pricy constraining Gardenia to raise their product prices – it is
given. But, this matter must be explained or presented well to their patrons so that they
would understand the sudden surge of their products’ price, and also, the said issue must
not be used by Gardenia to fraudulently increase their prices. To end, Gardenia should
continue holding campaigns and activities that are beneficial both for them and to the
people so as to sustain their good image to the public
X. REFERENCES
https://www.gardenia.com.ph/products
https://www.honestbee.ph/en/groceries/stores/ro_binsons/departments/8018/categories/41
747
https://www.gardenia.com.ph
https://www.ukessays.com/essays/management/management-in-the-food-processing-
industry.php
https://www.gardenia.com.ph/news/csr
https://annmacapanas.weebly.com/company-industry-forecast.html
http://www.ijhssi.org/papers/v5(12)/version-2/D5120202430.pdf
https://businessmirror.com.ph/2016/01/21/gardenia-eyes-p5-billion-net-sales-this-year/
https://annmacapanas.weebly.com/company-overview-products-and-services.html
https://www.gardenia.com.sg/aboutus.aspx
https://www.wheninmanila.com/behind-the-softness-of-gardenia-a-world-class-
manufacturing-bread-plant/