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Adjustment Letter
Adjustment Letter
Adjustment Letter
Macaraig
Manager
Shopee
Manila, Philippines
Greetings!
We are sorry that we sent you a wrong and defective product on your order last
February 4, 2020. It is solely our mistake.
As a replacement, the right product of your order, Powerbank Teclast 2000 with serial
number DNT-8035 on white color is shipped on your address by prepaid express. You
may expect to receive it by Saturday, February 15, 2020. You can be sure of the quality
we have sent you this time.
Thank you for bringing this unfortunate event to our knowledge so that we may take
action regarding this as soon as possible. It is our goal that we provide only the best
quality products to our customers.
Respectfully,