Chandrakala Govindarajan

Pleasanton, California
510-673-0802 • kalasuja@yahoo.com
LinkedIn.com/in/Chandrakala-govindarajan-a833451b/

Certified Scrum Master/Project Manager with 10-Years of Innovation Adding to Company Growth

Diligent project manager offering a proven record of success leading all phases of diverse technology
projects. Ability to handle large complex multi-million dollar projects with successful results. Keen ability to
project and understand business goals and related IT issues and plan projects accordingly to ensure
business success. Detailed-oriented manager, known for delivering key established project metrics of time,
cost, quality, and budget. Skilled communicator and leader with conflict management skills, able to connect
with colleagues at all levels. Experience managing diverse technology projects involving Web application
development, API development, Integration, Infrastructure etc.
Core Competencies:

 Full Life Cycle Project Management  Continuous Process Improvement

 Custom Application Builds  Change Management
 Document Management Applications  Quality Control
 Business Process Automation  CA PPM & CA Rally Proficient
 Agile & Waterfall  Service now ITSM and ITBM

Professional Experience

Spectra Labs, Milpitas, California

Project Manager/Scrum Master- 2013 – Present
Responsible for the administration of technical infrastructure, including project planning and execution for
multiple projects. Apply PMP processes to efficiently execute projects. Work with Water fall and Agile
methodologies to manage projects. Use SERVICE NOW to manage IT Business Management (ITBM) and IT
Service Management (ITSM). Work with Change Management team to facilitate tracking of CR’s readiness.
Monitoring the projects Budget, Schedule, Risks and status reporting in a timely manner. Lead a technical
team of 20 users/developers across multiple locations and environments, facilitating cross-training to build
team cohesion and efficiencies. Assisting PMO in identifying and prioritizing opportunities. Conduct Sprint
planning, Sprint review, Sprint retrospectives, and team meetings to coach the team on self-organization.
Key Achievements:
 Managed the implementation of the paperless utility project, achieving a cost savings of more than
half million.
 Project lead on an effort Revenue cycle management Application development with an estimated
cost savings of $.5 million
 Spearheaded the Shiel lab acquisition project, including system integration and streamlining clinical
test performance processed, increasing financial growth by 15%.
 Lead several legal compliance initiatives which resulted in regulated retention period of sensitive
patient data

Continued...
  Involved in project to modify in house built application as a result of regulatory requirement to
convert ICD9 to ICD10 codes
 Implemented several projects while adhering to HIPAA regulations
 Innovated the automation of Problem Tube Resolution, achieving a cost savings of more than 10%
annually and increased the efficiency of the specimen routing process.
 Planned and implemented a workflow for lab link process to identify critical errors and correct
them in a timely manner, improving labor hours efficiency and achieving 10% financial growth
annually.
 Planned and Implemented several infrastructure projects like server upgrades ,hardware upgrades,
Data replication and migration

Solution Analyst Lead, 2010 – 2013

Supported several applications simultaneously while configuring and customizing each for user needs.
Planned and implemented system upgrades, creating test plans and test environments for user testing.
Completed data innovations and instrument manager training while applying knowledge to customize and
configure instruments and test set up.
Key Achievements:
 Successfully gained knowledge and scope of and worked with home-grown applications such as
Korus and eCube to order tests and ADTs.
 Designed custom scanning templates using Kofax capture imaging application.
 Planned and Implemented software and hardware upgrades
 Managed projects with Java framework based Application development

Oracle Imaging and Process Management Administrator, 2008 – 2010

Developed user-friendly process documentation with custom templates, adhering to company guidelines.
Implemented Administrator Configuration, creating groups and administering security permissions for users
to access various documents in compliance with standards. Created a detailed Functional Requirements
document.
Key Achievement:
 Facilitated the installation, configuration, and administration of Oracle Imaging, a content
management software, and Business Process Management system.

Technical Proficiencies

Methodology/Tools: AGILE (SCRUM), PMP, MS Project, MS Office, ServiceNow, SharePoint

Applications: Oracle I/PM, Kofax Capture, McKesson Lab, Korus, eCube, Data Innovations
Languages: C, JAVA SE6
RDBMS: MS Access, SQL Server 2000/2005, Oracle
Version Control: Paradigm, Subversion

Education and Credentials

Bachelor of Science in Computer Science and Applications
Avinashilingam University, India
Certifications
Professional SCRUM Master
Project Management Professional (PMP)