Ethics and Social Responsibility
*Dr. Vipin K Sharma
Abstract: “Ethics and Social Responsibility’ is a growing and developing discipline
Lately it has come into focus ever since the former Prime Minister Atal Bihari Vajpayee
pleaded for “cero tolerance for corruption’ in order to restore ethics. He rightly pointed
out that it cannot become a reality unless we work with the foundation of human values?
The recent scams perpetrated by Messrs Raja & Kalmadi in 2G Spectrum,
Commonwealth Games and the latest Citi Bank scam etc have already considerably
undermined this foundation, Presently professional education is equally callous towards
human values and ethics, The educated leatlers and business entrepreneurs have
forgotten Vivekanand, Gandhi, Tagore, Aurobindo and several other towering
personalities for their valuable contributions in building this foundation, Ethics and social
responsibilities have an intemational dimension that should not be ignored. The field of
business ethics has traditionally been the domain of all intellectuals. The literature on
ethics today, is not ready to handle the practical needs of managers — the persons, mainly
responsible for adhering to ethics in the workplace, The values that were rigidly followed
are now strongly questioned. There are no clear moral and ethical values to navigate
managers through complex dilemmas about what is right or wrong. This article mainly
deals with the understanding of business ethics and social responsibility and its
implementation at grass root level arising out by virtue of one’s position in an
organization especially during this dynamic scenario mainly because of emergence of
affluent society and LPG i.e, Liberalization, Privatization and Globalization
Key words: Ethics, values, liberalization, privatization and globalization
Introduction: Ethics and social responsibility are two concepts many individuals believe
go hand in hand for organizations in the business environment. Business ethics represents
the moral principles an organization uses to ensure all employees act in an acceptable
manner when completing business functions. Social responsibility is typically an
ideological theory governments and the general public hold, believing that businesses
should not conduct themselves in a manner counter to cultural or societal norms. The
blending of business ethics and social responsibility bears when organizations implement
avwritten code of ethics to prove that the organization only acts in its best interest so long
asit does not damage the organization's social responsibility.
Ethics: When man first evolved himself from the primeval existence, his behavior and
thinking were not different from those of animals. He largely depended on instincts for
his existence and survival But gradually, his rational faculty began to develop and he
grew from the stage of an animal guided by the instincts to that of a rational animal
Every individual in this world wants to lead an ideal and luxurious life, where he
tries to find out the norms, ideals and standards of the particular society and this can be
achieved through three ideals of human life, ic. truth, beauty and goodness. They refer to
“Associate Professor, Aravali College of Engineering & Management, Faridabadthree aspects of our experiences- ‘thinking’, ‘feeling’ and ‘willing’. These all refer to the
Ethic:
Ethics is a set of moral principles, which guide the code of conduct and behavior
of a human being in his life and in society. It is a person’s own positive attitude and
desirable behavior and it differs from one another among individuals.
‘The concept of ethics comes from the Greek word, “Ethos” that means both an
individual's character and a community’s culture. Generally it is believed that business
ethics involves adhering to legal, professional, regulatory and company standards,
keeping promises and commitments and abiding by general principles like truth, faimess,
honesty and respect. The Institute of Global Ethics defines ethics as ‘obedience to the
unenforceable’?
‘This is a well-known fact that Ethics is a complex area where no universal set of
ethical principles exists and what is right and whet is wrong often depends on
circumstances. Due to global competition and rapidly developing technology change has
become inevitable. The increasing realization of this has led to a change in thinking about
the effective approaches to getting firms and their employees to behave ethically. Initial
approaches were heavily based on “compliance’, the creation of rules and systems that
people and company had to follow. But rules are hard to draft and can quickly become
obsolete while systems can tie people up in bureaucracy and hamper business efficiency
This has led to the evolution of the belief that although some level of compliance will
always be necessary, it is more important to instill ethical “values” into the corporate
body and the employees that inhibit it To do this successfully, businesses must have a
vision about why they exist and that ought to be shared by everyone connected with the
organization, They must have also shared beliefs about acceptable standards of behavior
It may be called an American subject in the sense that most recent work on the
subject has been carried out in United States. The ethics movement has grown most
strongly in United States because the risk of being penalized by the courts for unethical
behavior is greatest there. Business values and business ethics have a world wide
dimension that must be looked after in an appropriate manner. Many people remain
unconvinced by the business ethics movement. Business ethics matters because there is
plenty of evidence that unethical behavior can cost a company its reputation and hard
cash and reduce its stock price. Moreover companies that are perceived as ethical are
more likely to build trust among their employees, customers, shareholders and the wider
community and this surely is good for business.
Some entrepreneurs focus on specific ways to exhibit integrity and respect in
daily business interactions with clients, suppliers, and other designers, while others
address much broader issues and present fundamental ethical principles. Some
fundamental of these practices are
+ Ethics ‘not 1, but thou,” with motto: ‘not self, but non-self
«Always respect your competitors in fair and open competition
+ Be honest when you are describing your professional experience andcompetencies
+ Avoid any type of conflict of interest
cquaint yourself with each client’s business and provide honest and impartial
+ Maintain the confidentiality of all client information
+ Eliminate any form of hidden compensation or kickback
+ Maintain commitment to the development of innovative work of the highest
quality
+ Never compromise on any forms of plagiarism ethics and social responsibility
owledge contribution of others who have collaborated unconditionally with
you in creating aniche in your field
Some of the scandals in the business world had their origin in little regard being
shown to morality. The scandals convince that maxims such as “business is business: or
principles like ‘caveat emptor’ (let the buyer beware) fall far short of public expectation +
Businesses are under pressure to define their standards and codes of practice. Henry
‘Thomas, a cellular technician for Souther Bell, who was asked to randomly terminate
five employees as a disciplinary measure. He refused to do so based on his moral code,
and was then terminated. He decided to go into business for himself and dedicate his
business to God. He states that, “The Bible tells us that God’s eyes are looking to and fro
throughout the earth for those whose hearts are wholly committed to Him. Every day, I
pray that God would give us wisdom and that He would find us usable so thet we can
continue our mission to help others and to show God how much we love Him.”*
Another very important area for ethics to be apparent is in the field of education
The public often hears of student ragging resulting suicide in reputed colleges. These
instances scare people and lead to mistrust. It is essential that college authorities maintain
ethical standards so that they can maintain the trust that we need to place in them as
customers
‘The interest in business ethics has increased by recent trend towards Total Quality
Management. TQM has two consequences for business ethics, First, it means that the
consumer’s interests cannot be ignored. Second, management should define procedures
and codify them for the introduction of code practice. The codification of procedures
involves duties which impart a value judgment
Social Responsibilities In the heyday of laissez-faire capitalism of Europe, the maxim
‘was maximizing profit, Social responsibility had no place in this scheme of things. The
business of business is business. So long as man made money was kept out of the
srunches of society he felt no particular obligation and acknowledged no responsibility to
the community. “The public be damned.” Social welfare was not his concem. But this