Professional Documents
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UFTWAO Chapter 08 PERFORMANCE MANAGEMENT
UFTWAO Chapter 08 PERFORMANCE MANAGEMENT
UFTWAO Chapter 08 PERFORMANCE MANAGEMENT
Job Performance
Record of outcomes produced on a specified job function during a specified time period. As a
construct, it cannot be defined by a single empirical manifestation.
Performance Management
Total Performance Management System:
1. Starts with the company’s mission and vision, which
2. Determine organization strategy and desired organization culture, that
3. Shapes objectives (what organizations want to achieve), and
4. Competencies (how they want objectives achieved)
a. Core - required of everyone in the organization regardless of job level
b. Role-specific - performed by people in a given role
c. Functional - specific to a particular function