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Optitex Licensing Quick Guide PDF
Optitex Licensing Quick Guide PDF
Optitex Licensing Quick Guide PDF
Version Control
If you are interested in a more advanced guide which includes all licensing processes and issues, as well
as best practices and troubleshooting, please contact Optitex Support.
Note: The new key replaces the old Regular and Time-Limited keys which were used up until
February 2014.
Note: The new key replaces the Old Network key which was used up until February 2014
For more information regarding network licensing, see How to work with Network keys.
For more information regarding network licensing, see How to work with Network keys
After inserting the License key in one of the available USB ports on your machine, wait for windows
to install the key. This is done automatically and normally takes less than a minute.
The process is completed once the light of the license key is on. Usually there is also a notification
from Windows, if you click the icon on the taskbar.
Note: Sometimes switching USB ports may be required to invoke the key installation. If this does
not help, in most cases, a manual installation of the drivers will do the trick.
1. Download: http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119
2. Accept the agreement.
3. Save the file to a location you can easily find (e.g. your desktop).
4. Extract the downloaded zip file.
5. Run the HASPUserSetup.exe file.
The Optitex License Manager utility is used for activating the key. Once the program is installed and the
key is plugged in, open the License Manager to activate the key for your workstation:
1. On the windows Start menu, go to Programs > Optitex [version #]> Utilities > LicenseManager.
A message appears:
3. Click OK to proceed.
The License Manager now displays the licensed version, as well as the modules included:
When online activation is not possible or blocked by your network, there is an alternative.
You can generate a request file, get a license file and install it.
3. Browse to a folder and save the file (in a location you can easily find, e.g. your desktop).
4. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.
The license is installed and the license manager now displays the licensed version, as well as the
modules included.
Notes:
• When there is no access to the above web page, or if this process is unsuccessful, please
open a case in Self-service portal or email support@optitex.com
• You will receive a license file in return which you can save and install as described above
from step 8 onward.
License server
(Computer with
the license key)
3 2 1
License Clients
You can activate a network key online, or if you have internet problems or restrictions, you can activate
offline as well.
Related Links:
• The activation of the network key is slightly different than a regular key.
• In version 15, the network activation process has changed from previous versions.
1. On the windows Start menu, go to Programs > Optitex[Version #] > Utilities > OptitexHaspRUS.
8. Click OK to proceed.
9. Select the c2v file created in step 2 above, and click Open.
10. After a short while, the confirmation message appears:
Note: Delete the c2v file after use. Reusing old c2v files may invalidate your license key.
• It must be done locally on the computer with the physical license key.
• No need to create a c2v before the activation.
• Make sure you read Before starting the activation prior to proceeding.
3. Click OK to proceed.
12. After a short while, the confirmation message appears:
The license manager now displays the licensed version, as well as the modules included:
• The Network key Offline activation process has changed from version 15 and above.
• Make sure you read the before starting with the activation section prior to proceeding.
When online activation is not possible or blocked by your network, there is an alternative.
• This process needs a c2v created with the Sentinel HASP RUS utility.
1. Complete the first two steps of the Network license key online activation to create the c2v file.
2. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.
3. Proceed with step 3 on the web page to select the previously generated *.c2v file.
4. Proceed with step 4 on the web page an fill in the key number (found on the license manager).
5. Proceed with step 5 on the web page to upload the file.
The license is installed and the license manager now displays the licensed version, as well as the
modules included.
Note: There are two other ways to apply the v2c other than through the license manager. Use
them if needed:
2. The Sentinel Admin Control Center > Update/Attach (under Options, on the left hand side)
Related Link: Getting Help from Optitex with Network Key Activation
When online activation is not possible or blocked by your network, there is an alternative.
• This process needs a c2v created with the Sentinel RUS_GWYWG utility.
1. On the PC with the network key, go to the C:\Program Files\Optitex 15\App folder.
2. Locate and open RUS_GWYWG.exe.
10. Proceed with step 3 on the web page to select the previously generated *.c2v file.
11. Proceed with step 4 on the web page and fill in the key number (found on the license manager).
12. Proceed with step 5 on the web page to upload the file.
The license is installed and the license manager now displays the licensed version, as well as the
modules included.
2. The Sentinel Admin Control Center > Update/Attach (under Options, on the left hand side)
Related Link: Getting Help from Optitex with Network Key Activation
When there is no access to the Offline Activation web page, or if this process is unsuccessful, please
proceed as follows:
1. Use the c2v file you prepared for the offline activation process:
a) For Version 11 or 12
b) For version 15
The license is installed and the license manager now displays the licensed version, as well as the
modules included.
Note: There are two other ways to apply the v2c other than through the license manager. Use
them if needed:
2. The Sentinel Admin Control Center > Update/Attach (under Options, on the left hand side)
1. On the client, open the Sentinel Admin Control Center (ACC) by using any web browser and go to
the URL: http://localhost:1947.
2. From the Options menu, select Configuration and select the Access to Remote License
Managers tab.
3. Clear the Broadcast Search for Remote Licenses checkbox.
4. Select the Aggressive Search for Remote Licenses checkbox.
5. In the Specify Search Parameters box, enter the server computer name or IP address.
All these actions are applied by reactivating the key, following an authorization from Optitex.
1. Moving the license key to another computer (excluding network and nesting keys)
2. Installing a new Optitex version
3. Purchasing additional modules
4. Renewing Demo (time limited) license keys
5. Installing/reinstalling Windows
Once the key records are updated, Open License Manager and re-activate the key.
This message appears when the system cannot connect to a license key. This can be caused for many
different reasons.
• Insert your key into one of the USB ports and wait for the light to turn on.
• The driver for the key needs be installed manually with Admin privileges.
1. The key is not inserted in the server or the server is turned off.
• The administrator can check the Sessions in the ACC (http://localhost:1947) under the options
menu. The administrator can disconnect active sessions to free floating licenses.
• Alternatively check with your colleagues for unneeded open sessions and ask them to quit.
This error is caused when the license file created in the previous activation is not available.
2. Reactivation failed
1. The computer hardware unique information could not be collected. This can happen when the
Windows System information is not available.
• Verify that your system information is available before the activation by running msinfo32.exe
2. The request used to generate the license was produced on a different computer.
1. This error is caused by a mismatch between the license key and the license file. For example, when a
different key was previously activated on the computer.
This error is caused by lack of user permissions to install the license file.
Installing the license requires administrative permissions.
Solution: Log on as administrator to activate your license. Following the activation, the license will be
available to all users on the computer.
• Connect the computer to the internet, or create a request file and send it to Optitex from
another computer.
• Verify this with Optitex and wait, or create a request file and send it to Optitex
You have used all the allowed activations. This happens when activating the license key too many times.
All rights reserved. All text and figures included in this publication are the exclusive property of Optitex,
and may not be copied, reproduced, or used in any way without the express permission in writing from
Optitex. Information in this document is subject to change without notice and does not present a
commitment on the part of Optitex.