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Client-Related Risk Factors or Behaviours of Concern

Behaviour of concern is defined by Eric Emerson, Professor of Disability and Health

Research UK, 1995, as:

person or others is placed or is likely to be placed in serious jeopardy, or behaviour

which is likely to seriously limit use of, or result in the person being denied access

proactive in supporting the

person to meet their needs can help to alleviate and reduce behaviours of concern.

Supporting someone with behaviour of concern will depend on the organisations

policy and procedure. In most cases, you will seek the advice of your supervisor,

notify them of changes and if there is anything further that is required to be done to

meet the needs of that person. When a person is experiencing behaviour of concern

you may:

1. Recognise the behaviour of concern

2. Approach the behaviour of concern as per the persons care plan

3. Communicate effectively and as per the persons preferred communication

method

4. Look for triggers that influence the behaviour

5. Observe the behaviour

6. Review the approach

7. Complete documentation

8. Report changes in behaviour to your supervisor

Pain Side effects of

medication Feeling unwell

Unable to
communicate their

needs

An Impairment Loss and grief Environmental e.g.

feeling too hot/cold

Limitations in

activities of daily living

and participation in

society.

Learner Guide 2 Version No. 2.1 Produced 18 October 2019

© Compliant Learning Resources Page 66

The documentation that may be completed depends on the organisation and may

include:-

• Behavioural chart

• Progress notes

• Incident report form

Being prepared is the best way to deal with behaviours of concern

• Try to remain calm

• Maintain safety for self and others

• Plan ahead and be proactive

• Be aware of safety zones

• Call assistance if required

• Attend relevant training

People with behaviour of concern may be subjected to restrictive practices. This

involves the use of practices and interventions and that restrict the freedom of

movement or rights of an individual. These primarily include seclusion and restraint


(physical, chemical, social or mechanical)

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