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Chapter 1

1st Year

Management

1. Wlhat do managers do that differentiates them from non-managerial

workers?

Managers organize the work of other people

Managers complete important paperwork.

Managers work directly on providing the product or service

that the company sells.

Managers have no one reporting to them

2. Christine is a manager at Body Beauty Inc. Her responsibilities include

developing a company-wide marketing strategy (long term plan that

affect the entire organization) in order to drive increased sales.

Christine is considered a

middle manager

A.

first-line manager
B.

C.

top manager

D.

non managerial worker

is referred to as "doing things right";

the right things."

is referred to as "doing

Efficacy; effectiveness

A.

Efficiency; economy

Efficiency; effectiveness

B.

С.

Economy; efficacy

4. Which of the following is NOT one of the four functions managers

perform?

Organizing

В.

Serving

Controlling
Planning

C.

D.

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Chapter 1

Management

1st Year

5. The universality of management concept suggests that

management is needed in all types and sizes of organizations

and at all organizational levels

all managers play similar roles as they manage people

technical, human, and conceptual skills are necessary for

success in management

A.

B.

C.

most college graduates entering the workforce will either

manage or be managed

D.

6. Which of the following is a common myth about the study of

management?

Management is just common sense.

Managers need to be well disciplined in all of the business

A.

areas

Managers are found in all types of organizations, large and

small

Many of today's managers are minorities

7. An organization is

The physica cation where people work.

Any collection of pcople who perform similar tasks

A deliberate arrangement of people to accomplish some

specific purpose.

A group of individuals focused on profit-making for their

shareholders

A.

B.

D.

that define the organization's purpose

8. All organizations have

and reason for existing.

A.

Limits

Rules

B.

Structure

goals

D.

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9. one of the common characteristics of all organizations is

that

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Chapter 1

Management

1st Year

9. one of the common characteristics of all urganizations is

define rules, regulations, and values of the organization

that

A set of written bylaws.

A.

An explicit goal

Asystematic structure

A stated purpose

10. Whic of the following is a key difference between managerial and

non-managerial employees?

Managerial employees receive higher pay compensation.

Non-managerial employees have less formal education.

Non-managerial employees do not oversee the work of thers.

Managerial employees work longer hours

A.

C.

D.

The primary job of a manager is to

11.

Make decisions that help an organization grow

Tackle tasks that are too difficlt for non-managerial

employees.
Coordinate between organization leaders and ordinary

employees.

Direct and oversee the work of others

A.

B.

C.

D.

The work of a manager

12.

Is strictly limited to overseeing and monitoring the work of

A.

others

May involve pcrforming tasks that are not related to

overseeing others

Involves only high-level tasks that require a sophisticated skill

set

Does not involve interaction with non-managerial employees

D.

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1st Year

Management

Chapter 1

Supervisor is another name for which of the following?

13.

Team leader

Middle manager.

First-line manager

Top manager

A.

В.

C.

D.

Which of the following types of managers is responsible for making

organization-wide decisions and establishing the plans and goals

that affect the entire organization?

14.

Team leader

Top manager

Department head
Project leader

A.

B.

C.

Which is an important joh responsibility for a middle manager?

15.

Defining the organization's long-term goals.

Translating goals defincd by top managers into action

Helping top managers define goals.

Performing tasks that are not related to long-term goals

C.

Another term for efficiency is

16.

Doing the right things

Doing things right.

Making sure things get done

Doing things at the right time.

A.

В.

D.
Which of the following might be an example of increased efficiency

in manufacturing?

17.

Culting te aount of labor required to make he product

Cutting the price of the product.

Increasing sales of the product.

Increasing advertising for the product.

A.

В.

С.

D.

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Chapler 1

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1st Year

18. Agency head, plant manager, project leader and regional manager

are most likely associated with

Team leaders.

A.

Middle managers
Top managers.

First-line managers

B.

C.

D.

19. The lowest level of management is a

Non-managerial employee

Deparment f research manager

ice president

First-line manager

A.

B.

C.

In the past, Non-managerial employe es were viewed as employees

20.

who

Reported to top executives

Reported to middle managers.

Supervised others.

Had no others reporting to them.

A.

B.

C
D.

Effectiveness is synonymous with

21.

A.

Cost minimization.

Resource control.

Goal attainment.

B.

C.

Efficlency

D.

Wasting resources is consi dered to be an example of

22.

Efficiency

Effectiveness

Inefficiency

Ineffectiveness

A.

C.

D.

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Chapter 1

Management

1st Year

23. An automobile manufacture that increased the total number of cars

produced at the same cost, but with many defects, would be

Efficient and effective

Increasing efficiency

Increasing effectiveness

Concerned with inputs

A.

B.

C.

D.

Which of the following is an example of an efflcient manufacturing

technique?

24.

Cutting inventory levels.

Increasing the amount of time to manufacture products.

Increasing product reject rates.

Decreasing product output.

A.

B.

C.

D.

The distinction between a managerial position and a non-

managerial position is

25.

Planning the work of others.

Coordinating the work of others

Controllng he work ofothers.

Organizing the work of others.

A.

is the process of getting activities completed efficiently and

26.

effectively with and through other people.

Leading

Management

Supervisio
Controlling.

B.

C.

D.

27.

The process of monitoring, comparing and correcting is called

Controllng

Coordinating

Leading

Organizing.

A.

B.

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Chapter 1

Management

1st Year

28. A manager resolving conflicts among organizational members is

performing what function?

Controlling

Commanding.

Directing

Leading

A.

C.

29. Organizing includes

Defining organizational goals

Hiring organizational members

Motivating organizational members.

Delermining who des whal tasks

A.

B.

C.

D.

30. In successful organizations,

Low efficiency and high effectiveness go hand in hand

High efficiency and low effectiveness go hand in hand

High efficiency and high effectiveness go hand in hand

High efficiency and high quality go hand in hand

A.

B.

C.
D

31. Efficiency refers to

The relationship between inputs and outputs.

The additive relationship between costs and henefits

The cxponential nature of costs and outputs.

Increasing outputs regardless of cost

A.

B.

C.

D.

One of the common characteristics of all organizations is

which is typically expressed in terms of the organization's goals.

32.

Its people

Its goals

A.

B.

C.

Ils systemalic structure.

D.

Its purpose

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Chapter 1

Management

1st Year

Writing an organizational stratcgic plan is an example of the

management function.

33.

Leading

Coordinating

Planning

Organizing

A.

B.

C.

D.

Universality of management means that

34.

All managers in all organization perform the four management

functions

All managers in all organization can perform their job the same

A.

В.

way
All organizations can hire any maager lo perform the

management jobs

Any manager can work in any organization and perform any

management job.

C.

D.

One of the common characteristics of all organizations is

which clarifies member's work relationships

35.

Its people

Its goals.

Its deliberate structure.

A.

В.

C.

Its purpose

D.

36. Managers with good

people

are able to get the best out of their

Human skills

Conceptual skills.

A.

В.
C.

Technical skills.

Visual skills

D.

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Chapter 1

Management

1st Year

Writing an organizational strategic plan is an example of the

management function.

33.

Leading

Coordinating

Planning

Organizing.

A.

B.

D
Universality of management means that

34.

All managers in all organization perform the four management

functions

All managers in all organization can perform their job the same

A.

B.

way

All organizations can hire any manager to perform the

management jobs.

Any manager can work in any organization and perform any

management job.

C.

D.

One of the common characteristics of all organizations is

which clarifies member's work relationships.

35.

Its people

Its goals.

Its deliberate structure.

A.

B.

C.

D.
Its purpose.

36. Managers with good

people

are able to get the best out of their

Human skills.

A.

Conceptual skills.

Technical skills.

Visual skills.

D.

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1st Year

Chapter 1

Management

Technical skills include

37.

A leadership and efficiency in a certain specialized field

Knowledge of and proficicncy in a certain spccialized field.

Familiarity with interest in a general field of endeavor.

Skill and interest in a general field of endeavor

A.

D.

Which of the following types of skills are described with terms such

as abstract situations and visualization?

38.

Interpersonal

В.

Human.

Technical

Conceptual.

D.

is concerned with the means of getting things

is concerned with the ends, or attainment of

39. Whereas

done,

organizational goals
Effectiveness ; efficiency.

Efficiency Effectiveness.

Effectiveness ; goal attainment.

goal attainment; efficiency

A.

В.

С.

40. Someone who works with and through other people by coordinating

their work activities in order to accomplish organizational goals is

An assembly line worker

A lahorer.

A.

C.

A manager

A salesperson

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Mr. KhaliD KassiM

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Chapter 1

1st Year

Management

41. The way a company manages its people can significantly affect its

financial performance

True

False

42. The sole responsibility of the manager is to coordi nate the work of

other employees.

True

False

43. Managerial success is most often due to effectiveness achieved

through inefficiency.

True

False

44. At the end of each week, Mark evaluates the number of outputs

produced in order to ascertain whether the factory's goals have been

met. This is an example of the organizing function of manage ment.

True

False

45. When managers engage in planning, they define goals, establish plans

for achieving those goals.

True

False
46. Colleges, government departments, and churches are all examples of

organizations.

True

False

47. Once they graduate from college and hegin their careers, most people

will manage, be managed, or both

True

False

10

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Mr. KhaliD KassiM

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1st Year

Chapter 1

Management

48. Planners are organizational members who coordinate and integrate

work activities so that they are completed efficiently and effectively

with and through people

True
False

49. Efficiency means getting the most inputs from the least outputs.

True

False

50. Employees either manage or are managed, this is what is meant by

the universality of management.

True

False

51. A manager does not work directly on tasks for the organization

True

False

52. All organizations have a structure that in some ways serves to define

and limit the behavior of members of the organization

True

Falsc

53. Directing and motivating are part of the controlling function of

management

True

False

54. A distinct purpose is important in defining an organization.

True

False

55. Managers who are effective at meeting organizational goals always

act efficiently
11

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