Proposal for 
 
 
 
 
Retail eCommerce website - Real Estate 
 
 
 
 
By 
 Table of Contents

S/N Page No.

1. Introduction & Overview 3
2. Technical Approach 3
2.1. Technologies Involved 4
3. Project Scope 4-5
3.1. Project Effort & Cost 6
4. Some examples of websites 6
5. Project Management 6
6. Reports/Meetings 6
7. Payment Terms 7
8. Obligations of Norby 7
8.1. Obligations of the Client 7
9. Other Provisions 8
9.1. Out of Scope 8
9.2. Change Management 8

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1. Introduction & Overview

Norby would like to thank Lekki Estate Sales for giving us the opportunity to present her with its proposal
to develop an E-commerce real estate online store platform.

This document presents Norby’s understanding of the requirements, proposed solution and the
development approach for the system. Norby is confident in executing this project to the complete
satisfaction of the client.

This Statement of Work (SOW) defines the scope of work, execution phases, roles and responsibilities,
time and cost estimates, a process model for the execution and delivery timelines.

Upon approval and sign-off by both Norby and the client, this document will serve as the statement of
agreed work (SOW) for the project, whose execution will be carried out as per the details in this
document. Any deviations, if identified later, shall be mutually agreed upon by the teams of Norby and
Lekki Estate Sales.

2. Technical Approach

Norby suggests using a phased methodology to implement this project, which includes system study and
analysis, designing, implementation, and testing and user acceptance testing phases. For the
implementation phase, Norby is following the SCRUM methodology to produce the best results in this
project.

Web development is a complex process; few complexities of software development include managing
rapidly changing requirements and unrealistic estimates of time, cost, and product quality. To overcome
these complexities, SCRUM comes into the process.

SCRUM is the most appropriate and convenient process for managing complex projects. It is an agile
process that provides you a set of guidelines to develop software (from its design stage to its completion).
SCRUM is best suited for projects with rapidly changing or highly emergent requirements.

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2.1. Technologies Involved

Languages PHP, JS, CSS, WP

Database MySQL

3. Project Scope

Based on Norby’s understanding of Lekki Estate sales’ needs, we have summarised the entirety of the
proposed project into the 3 key areas of a standard retail eCommerce website:

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 The following features and description list defines a detailed scope for the development of the
eCommerce website:

S/n Feature Description

Ability to reduce the results of a search results page to a smaller assortment
1 On-site search filters (e.g., price range, size, no. of bedrooms, etc)
Ability to search for subcategories from the top navigation without displaying
2 Dropdowns & rollovers all those subcategories
Clear site categories and subcategories for shoppers (rent, sales, new, hot
3 Easy site taxonomy deals, promo, etc)
Additional photos of a product that showcase different angles or features of
4 Alternative images the product
5 Video Video demonstrations of items on the product detail page
Ability to magnify items and their features while also maintaining screen
6 Zoom resolution
Easy to find relevant contact details and feedback channels across pages for
7 Accessibility prompt contact
Opportunity for users to share product information with their peers through
8 product info social channels or email
9 Blog Integration of blog or articles page to attract traffic
Sticky contact panel/widget on every page of the website to ease
10 Contact widget communication from the user
11 Newsletter Email marketing integration to keep customer up-to-date with sales and deals
How available is an online self-help for customer service? FAQs section will
be fully considered for quick guides and answers to common challenges
12 Self-help accessibility users may encounter
13 Email accessibility Ready on the go email support via contact forms, widgets, and icons
14 Live chat accessibility Online click-to-chat will be integrated with the theme's design
For ranking and search analytics purpose, keywords and other metadata
would be engineered to push the site's visibility within the early range of
15 SEO optimization customers search

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3.1 ​Project Effort & Cost​: ​It will require an effort estimate of around 15 Man days ​for developing the
retail eCommerce website platform.

The cost estimate is ​200,000 NGN.

Norby can deliver the project within the delivery timeline by allocating multiple resources to
execute the project.

User Acceptance Testing (UAT)​: ​The UAT period is of 4 working days for the website ​during which you
can report any issue in the App within the project scope which will be resolved without any additional cost.

4. Assumptions

Some assumptions considered by the Project Manager are as stated below.

a) We will support the latest Firefox, Chrome, and IE browsers.

b) We are assuming that we need to develop the application in the latest Wordpress from scratch.
c) We will purchase and integrate plugins for communication channels
d) We will create a responsive website considering three (3) standard screen sizes i.e. 320, 480 and
768 px (phone, tab, and desktop)
e) Designs and stylings will be done to complement the company’s colors as reflected in the logo

5. Some examples of Applications developed:

http://www.foresightschools.com/demo/

http://www.20words.com.ng/
http://www.foresightschools.com/

6. Reports/Meetings

Norby shall furnish Client with regular progress reports transmitted via E-mail describing the progress and
status of the major activities, problems discovered and other information requested by Client from time to
time. The parties may have meetings or telephone conferences, from time to time as may be appropriate,
for tracing and discussing the progress of and exchanging information.

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7. Payment Terms

30% of the project value is to be made as an Upfront payment.

50% of the project value is to be made on project delivery (through link sharing)
20% of the project value is to be made on UAT completion.

All payments will be received through ​Bank Transfer to Norby Web Solutions using the details provided
below:

Account Name : Byron Ndoma Neji

Bank Name : Zenith Bank PLC
Account No : 2020460116

8. Obligations of Norby

● To deliver the application as described in the specification provided by the Client.

● Raise any queries, clarifications, recommendations for improvements related to the

project. Incorporate the review comments of the Client and deliver the unit tested code.

● Provide support during the testing phase (user acceptance) for an expected period of 4 days. As
per the feedback from the client, Norby’s technical team will resolve the reported issues/bugs in
the shortest duration.

● Regular meetings will be scheduled between the Client and Norby’s technical team working on
the project, to discuss the progress and the next steps.

● Norby will set up development and test environments and The Client will have access to the test
environment to review the work done.

8.1. Obligations of the Client

● Assign a single point of contact for all technical queries during the project.

● Provide clarifications for all the queries raised by the offshore team within the agreed time frame
laid out in the plan. Norby expects all queries to be answered within 2 business days. In case the
Client is not in a position to provide the complete clarification, it should provide the response
timeframe to Norby within 2 business days.

● Carry out testing (system, user acceptance) and provide feedback to Norby.

● Review all defect fixes related to testing phases for the defects arising out of the code developed
by Norby.

● Provide final acceptance and signoff for the completion of the project if all the acceptance criteria
have been met by Norby.

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 ● Provide pre-requisites for the project before the commencement of development work

9. Other Provisions

9.1. Out of Scope

Any changes to specifications or design after the commencement of the development phase will not be
part of the scope. These changes will be considered as change requests.

9.2. Change Management

Scope changes are significant as they can result in modifications to contractual agreements and to task
order pricing, staffing, and scheduling. Norby will, therefore, follow a formal structure for identifying and
monitoring requested changes in system requirements that may result in changes to the scope of work.

Change to the work, cost or timelines will be only done with a prior written agreement between client and
Norby team. Change Requests may be initiated either by Norby Team or by the client.

The activities covered under Change Management are:

● Requesting Changes
● Evaluating changes
● Approving changes
● Implementing changes

Agreed by Date: ​4th January, 2020

Lekki Estate Sales

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