THE SETONIAN: Mobile Computing Survey

This survey was conducted over the course of six days from Feb. 20, 2020 to Feb. 25, 2020. Overall, 265 undergraduate Seton Hall students were
surveyed out of a population of 6,000. This gives the survey a ±5% margin of error.

Q1 - Are you
a student at
Seton Hall
University?
# Answer Percentage
1 Yes 91%
2 No 9%
Total 265

Q2 - What
year are you?
# Answer Percentage
1 Freshman 30%
2 Sophomore 22%
3 Junior 21%
4 Senior 27%

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Q3 - Did you
have a laptop
prior to
becoming a
student at
Seton Hall?
# Answer Percentage
1 Yes 67%
2 No 33%

Q4 - How
many years
had you
owned the
laptop prior
to becoming
a student?
# Answer Percentage
1 1 year 19%
2 2 years 18%
3 3 years 14%

4 4 years or more 45%

5 Not sure/don't know 3%

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Q5 - Do you
use a Seton
Hall issued
laptop?
# Answer Percentage
1 Yes 73%

I use both a personal

and Seton Hall issued
2 laptop 20%
3 No 7%

Q6 - What
type of
laptop is the
non-Seton
Hall device?
# Answer Percentage
1 Mac 66%
2 PC 26%
3 Other 7%

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Q7 - How
satisfied are
you with your
Seton Hall
issued
laptop?
# Answer Percentage

1 Extremely satisfied 30%

2 Moderately satisfied 36%

3 Slightly satisfied 11%

Neither satisfied nor

4 dissatisfied 6%

5 Slightly dissatisfied 4%

6 Moderately dissatisfied 4%

7 Extremely dissatisfied 9%

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Q8 - Please
rank your
satisfaction
with regard
to the
following:

Slightly Neither
Extremely Moderately satisfie satisfied nor Slightly Moderately Extremely
# Answer satisfied satisfied d dissatisfied dissatisfied dissatisfied dissatisfied

The loaner laptop

program facilitated by
13 Seton Hall 29% 19% 14% 25% 5% 2% 7%
The price of the laptop
14 program 8% 20% 14% 10% 16% 13% 19%
The technical support
15 provided by Seton Hall 21% 23% 13% 21% 7% 7% 8%

The variety of laptops

students can choose
16 from 14% 21% 11% 12% 14% 12% 16%
The laptop refresh
17 program 29% 19% 9% 25% 6% 3% 9%
Q9 - Were
you aware
that Seton
Hall was
considering
eliminating
the laptop
program for
future
students?
# Answer Percentage
1 Yes 67%
2 Maybe 2%
3 No 31%

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Q10 - How
would you
rank the
University's
transparency
regarding the
possible
elimination
of the
program?
# Answer Percentage
1 Very transparent 4%
2 Transparent 4%
3 Somewhat transparent 14%
4 Not sure/don't know 10%
Somewhat not
5 transparent 14%
6 Not transparent 23%
7 Not transparent at all 31%

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Q11 - How
would you
feel about a
plan in which
students
"bring their
own device"
to Seton Hall
rather than
having
laptops
distributed
by the
University?
# Answer Percentage
1 Like a great deal 12%

2 Like a moderate amount 14%

3 Like a little 11%
4 Neither like nor dislike 7%
5 Dislike a little 14%
Dislike a moderate
6 amount 19%
7 Dislike a great deal 23%