ASSIGNMENT 1 FRONT SHEET

Qualification BTEC Level 5 HND Diploma in Business

Unit number and title Unit 12: Organizational Behavior

Submission date 25/02/2020 Date Received 1st submission

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Student Name Pham van hai Student ID GCH18609

Class GBH0803 Assessor name Nguyn thi minh Hang

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Table of Contents
Introduction........................................................................................................................................ 4
Overview about FPT ............................................................................................................................ 4
FPT's culture affects employee behavior and performance ................................................................... 6
Motivate method .............................................................................................................................. 11
Relationship between culture, politics, power and motivation ........................................................... 15
Relationship between culture and motivation ................................................................................... 15
Relationship between politics and motivation ................................................................................... 16
Relationship between Power and motivation .................................................................................... 17
Recommendations that are relevant in the context of Vietnam ......................................................... 18
Reflect .............................................................................................................................................. 19
Conclusion ........................................................................................................................................ 20
Bibliography ..................................................................................................................................... 21

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Introduction
In the current rapidly developing social process, enterprises need to constantly improve and develop
to keep up with that development. To do that requires not only a good business strategy, but also a
constant effort from the corporate staff. Therefore, the organizational behavioral study has
appeared and addressed the problems and factors affecting each employee in the work so that
appropriate methods can be addressed to improve it job performance. Corporate culture is one of
the important methods to help improve and enhance employees' performance by motivating them.
As the CEO of FPT, who has participated in learning and discussing cultural topics and motivating
employees, the following is a report on organizational culture and motivation, as well as photo. Its
influence on employee behavior, performance at work and the relationship between culture,
politics, power and motivation.

Overview about FPT

Type Joint stock company

Career Information technology - Telecommunications
Establish September 13, 1988
Headquarters FPT Building, No. 17 Duy Tan Street, Cau Giay District, Hanoi,
Vietnam
Group president and Truong Gia Binh (Chairman)
CEO Nguyen Van Khoa (CEO)

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 Product Technology (solutions and IT services); Telecommunications (FPT
telecommunications and television services and digital content
services); Training (from Primary to Postgraduate)
Website https://www.fpt.com.vn/vi

Shareholders' statistics of FPT (FPT, 2019)

FPT Corporation (FPT Corporation), established on September 13, 1988, has continuously developed
and become the leading IT and telecommunications corporation in Vietnam, chaired by Mr. Truong
Gia Binh. Enterprise based in FPT Building, No. 17 Duy Tan Street, Cau Giay District, Hanoi, Vietnam.
FPT Corporation deals in technology products (solutions and IT services); Telecommunications (FPT
telecommunications and television services and digital content services); Training (from Primary to
Postgraduate). The official website of FPT is https://www.fpt.com.vn/en. As a joint stock company,
FPT will have many shareholders. The composition of shareholders in FPT includes: state
shareholders, Mr. Truong Gia Binh, other internal shareholders, other domestic shareholders,
foreign shareholders and treasury stocks. In which, the percentage of foreign share is 49% and the
rest belongs to domestic and Truong Gia Binh holds 7.08% of the company's shares. (FPT, 2019)

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FPT's culture affects employee behavior and performance
The corporate culture shaped and developed in parallel with the event of the enterprise, isn't solely
a communication culture however conjointly includes the core values, rules, management vogue,
and moralities. business and behavior, attitudes of all members of the business. company culture is
split into two classes together with tangible culture and intangible culture. Tangible culture includes
uniforms, work environments, benefits, rewards, structure structure or relationships. Tangible
culture incorporates a nice influence on staff, is that the motivation for workers to do to figure.
Intangible culture is that the organization's core values, intangible rules, beliefs, attitudes or
standards. The intangible culture that brings employees' trust within the business is a crucial issue
for his or her loyalty and efforts to figure at the corporate.
It is tough to outline the company's culture on the far side its cultural characteristics, that is that the
common sharing of FPT members' beliefs, values, personalities, actions and standards. from the STC
culture. STC is associate degree abbreviation of the corporate Composition, that could be a
counterfeit organization that exists within the heart of each FPT member. STC culture is expressed
in songs, poems, plays and different styles of creative thinking and humor. STC culture is additionally
expressed within the behavior between individuals in FPT, a sincere manner, intimately hooked up
as siblings. With the STC culture, FPT individuals perceive one another higher, nearer along.
The company's culture was shaped along side the birth of FPT, reflective the creative thinking within
the toil of FPT individuals in the tough initial days. Over the years, the company's culture has its
characteristics. STC culture is gaining a lot of and more support within and out of doors the
corporate. The history and main compositions of STC are shown on skilled STC shows once a year on
Sept thirteen (the initiation day of FPT) in Hanoi. the primary is simply the songs, with time STC
Culture is adding a lot of new richer forms. In recent years, in accordance with the Company's
growth, FPT's culture has been designed up new values with high priority on quality. Quality is that
the determining factor for FPT to vie with the large technology firms of the continent and therefore
the world within the most strict markets, together with North America and Europe. different
organizations are mentally active. they're FPT company workplace and "Chung Ta" Magazine. "Chung
Ta" is that the weekly magazine of the corporate, written by FPT workers. "Chung Ta" could be a

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place to replicate the news, investigate events, an area to precise feelings, write reports concerning
activities throughout the corporate.
Wherever FPT individuals are, no matter they are doing, they work towards FPT with nice heart. once
it involves FPT, it's necessary to initial mention a culture, FPT individuals and religious values over
the years building those cultures, these individuals have turned FPT into a number one national
technology company and it's these factors that play a decisive role within the reason for
globalisation. The writing company (STC) is one among FPT's most core movements. The spirit of FPT
in shut association with STC and STC has ordered the foundations for FPT's development culture. the
best expression of the FPT-minded person is that the self-giving, inventive work for FPT's success on
all fronts.
The tangible culture at FPT is manifested through design, decoration, logo, ceremonies, festivals,
organization of departments, product technology and ancient technology.
Architecture, layout, logo: once visiting the headquarter of FPT in Hanoi, all customers will see the
interest of the corporate leaders in building a tangible structure layer for the culture of the company.
company. additionally to the spacious headquarters in Lang angular distance, subsidiaries' offices
are placed within the superficial buildings in the town. The layout within the company isn't
meticulous however quite stunning and trendy. The company's emblem is all over.
Ceremonies and festivals: There are invariably company flags and national flags at the front of the
most workplace. The ceremony of saluting the flag each morning was solemnly conducted. Festivals
are associate integral a part of FP culture. once a year till the competition, all officers and staff of the
corporate gather along to own fun and work, to desire a member of the FPT family.
* September 13: this is often the foremost necessary competition of the corporate, command to
commemorate the creation of the corporate (September thirteen, 1988).
September thirteen competition includes the subsequent main events:
- Olympic: Competitive sports competition between STC games
like throwing the ball to the board, musclebuilding, sumo ... and true sports like football, volleyball,
swimming ... between the components.

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- STC humanistic discipline Festival: A competition of FPT creative thinking. famed artists within the
STC village of FPT became famous from here. Some things such as: "Love advice", "Love story across
the century", "Customer satisfaction" ... are wide performed on the playground of VTV3.
* Year-end Ceremony: Command at the tip of the year. in step with national traditions, all people
worship the recent year off and welcome the twelvemonth. The foremost necessary rituals at the
Year-end Ceremony are:
- Dragon dance procession brings dignitaries to "Dinh".
- Conformation the most effective people and departments of the year. The name of the most
effective individual are going to be saved on the stone board before of the corporate.
- The entire village beats
* Communion Ceremony: once a year, all company staff participate in an exceedingly company-wide
contest to require the titles Mexican flameleaf, stigmatisation and Detective. Mexican flameleaf are
going to be written on stone steles on the rear of the turtle before of the corporate.
Organizing departments: within the company, every member is allotted a separate seat, however
not separated from others. All of those tangible structures have created a solemn feeling once
working at FPT, the separate seating arrangement creates a closeness and luxury among the
members of the corporate, encourages the operating spirit of the staff and earn customers' trust
within the name of the corporate company.
Technology, merchandise: As an organization specializing in commercialism hi-tech products like
computers, mobile phones, etc., the corporate encourages its own language workers, like
victimization technical words in English. He, known as his own name for the department, the title
within the company ...
Traditional story: On every occasion recruiting, the corporate invariably educates new staff with the
company's myths, history ...
FPT's intangible culture is expressed through its mission and goals.
The mission of the company: "FPT desires to become a replacement and made organization with
artistic labor efforts in science and technology and technology, to satisfy customers and contribute
to national prosperity".

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The goal of the corporate is to provide every member its conditions to develop the most effective in
talent, a full physical life, made in spirit.
FPT value system.
FPT respects humanity and its eternal values. the assumption in those values defines the FPT's
manner of acting in numerous contexts. FPT believes powerfully within the right cause: labor efforts,
creative thinking in science and technology and technology to contribute to the event of people,
collectives, the country, building a development and lasting company. . Therefore, one amongst the
factors that helps to with success connect FPT's business segments, thereby making a robust
collective is that the company's distinctive cultural identity. Since its origin fifteen years past, the
founders of FPT are terribly serious
When introducing the idea of "FPT culture", this can be thought of an important consider the event
of its business.
Respecting individuals and private talents: The goal of the corporate is to "give every of its members
the conditions to develop the foremost absolutely in terms of talent, a full material life, wealthy in
spirit. God". The tradition of respecting individuals and individual abilities has created an
environment of democratic and artistic operating along
One purpose, one common ideal. "Unstoppable and corrigible, universal" is that the rule of FPT
members.
Collective intelligence: In FPT, there aren't any choices created alone, there's no space for dictators.
you want to be a counselor to sit down with your colleagues.
Constantly learning and up proficiency: along side the continual development of technology, FPT
additionally changes perpetually, continually developing and perfecting its organization. every FPT
member should perpetually study to enhance their skilled qualifications and management
qualifications. FPT has no space for those that are glad with what's there and satisfied with the
results
Those WHO are glad before long are going to be those who move the train to visualize FPT forward.
Preserve and promote FPT's cultural tradition: Respect the company's history, learn the cultural
traditions and national history to use creative thinking in business. every FPT person should
recognize FPT's history through FPT History, "Chung Ta" magazine, FQ (FPT Quotation) test queries.

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Historical lessons of the state, characteristics and highlights of literature Vietnamese product are
inspired to use in daily business and management follow.
The culture of FPT impacts on behaviors and performance of employees:
FPT's culture can follow the inventive culture model once it involves power decentralization. relating
to the structure and orientation of the individuals, FPT pursues Associate in Nursing apparatus
culture model. FPT can pursue a cultural model that emphasizes the collective role once it involves
the role of a frontrunner, and also the unified culture model once it involves the human issue and
the town. product.
Businesses encourage staff to own their own concepts, freedom to create their own selections and
thoughts. Associate in Nursing open cultural surroundings for workers to freely develop their
capabilities, they're not restricted by any rules or bans. this is often mirrored in their right to specific
their views concerning their own vital selections to themselves. All of those views are absorbed and
mentioned by the corporate. This call not solely makes staff feel revered, however conjointly feels
their influence on the corporate, thereby actively contributive concepts and direction for the
company's edges.
According to adult male. Truong terrorist group Binh, the corporate's culture is that the most
beneficial plus throughout the fifteen years of firm and development of the company. ,
responsibleness and competency. If our generation at the time of financial gain of three USD unreal
of sales of legion greenbacks, then for ensuing generation, their dream should be billions of
greenbacks. " In FPT, it's a robust purpose for the corporate to draw in skills, making the momentum
for moving to a number one corporation within the region, which has been proven by the success of
the corporate. a number one telecommunication joint stock company in Vietnam and encompasses
a name within the region and also the world, that the company culture for FPT normally and
corporations specifically is indispensable within the method of formation and development. In fact,
due to the intense leadership of the corporate, the corporate has applied culture as an essential kind
within the company. the corporate culture of FPT, the convergence of talent, the culture of
individuals, the culture of ordered individuals, the business culture ... FPT has done it fastidiously
and thoughtfully. Overall, FPT has been terribly prosperous in mapping out its own culture.

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Motivate method
Motivation may be outlined as obtaining others to try to to one thing as a result of they need to do
it. one amongst the foremost vital management tasks is to inspire others. in an exceedingly shell it
contains the facility to grasp peoples want, to encourage them, to effectively communicate, to urge
concerned, acceptive challenges, to line Associate in Nursing example, and to understand and
reward them (Kotelnikov, 2006). while not the motivation to figure, associate worker will still
complete his or her work supported his data, skills and knowledge. However, if actuated, their
performance can increase considerably. The success of a company lies within the art of motivating
others, energizing them and maintaining their enthusiasm. To encourage staff, there are several
ways and that they are divided into 2 basic categories: financial and non-financial.
The first is about methods of creating motivation through finance. Obviously, finance is one of the
most essential factors for employees to help them meet their daily necessities such as food, clothing
and accommodation. Paying wages on time and in the right capacity will help employees be more
satisfied and more active in participating in production labor. Besides the basic salary, the increase
in salary by sales will contribute to create a strong motivation for employees because if they do well,
the additional bonus is fair. In addition, leaders can reward their employees with travel or good
remuneration policies such as having salary months not only as the 13th month but maybe 14.15
and even 16. Depending on the industry and the position that the employee takes. A practical
example in businesses that can be realized is that in addition to paying attention to salaries,
employees are also very aware of the welfare policies that businesses give them. Google can be
considered as an example of a business that attracts the most candidates and employees working
here thanks to the benefits that Google offers. At Google, there are periodic trips, picnics and every
time, employees are at luxury hotels. The company has a full range of places where employees can
relax such as gym, volleyball court, bowling room, and parks to play outdoor sports. At google
headquarters, employees also get three free meals and services like massages, music classes, and
even bring pets into the office (Nam, 2016). All of this makes Google a place where so many people
want to be recruited and it's easy to see the performance of employees at google that is the
undeniable success of google. At FPT, the applying of economic incentives is shown by paying wages
on time and competitory with alternative firms within the same business. Engineers at FPT will

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receive up to VND one hundred ten million per month, with final year or recently graduated students
with specialised skills during a artificial language, the beginning earnings is over VND twelve million
per month. Additionally to salaries, units or people additionally receive weekly, monthly, soft pay at
the top of the year, monthly awards for outstanding workers, or overseas travel awards for
outstanding people in year. In explicit, the corporate perpetually creates conditions for foreign
workers to own the foremost comfy living and dealing surroundings, with a far higher financial gain
than the domestic average. for instance, for bridge engineers operating within the Japanese market,
the financial gain is 800 million VND / year, seven times over the common earnings of this field in
Vietnam. this can be one among the ways that to assist FPT "recruit and retain talents". Performing
at FPT, workers are entitled to allowances and insurance in accordance with the provisions of the
Labor Law and also the Law on welfare, travel insurance for business journeys and health care by
FPT take care of people personal, family. Additionally, FPT has endowed VND 38.4 billion in coaching
activities and internal training programs to develop and foster workers, enough to examine several
skilled development opportunities once operating here. (việc làm 24h, 2018). Thereby clearly see
the importance of motivating employees to work efficiency.
Next is the non-financial dynamics method. The method of non-financial motivation that leaders use
to motivate employees is to create pride in the company and the products they participate in.
Creating the pride of the company in the employees' hearts will help create the enthusiasm and
effort in each product that they create so that not only will the number of products increase, but the
quality will also increase. due to that desire to preserve that pride. Non-financial method can be
applied through rewarding excellent employees through certificates of merit and direct merit in front
of all employees. The reward and recognition of the company for outstanding individuals will make
them feel their efforts and dedication to the recognized company that has hit the highest needs of
that person. be recognized. When they receive recognition, the worker himself and others will also
see and try to lead to improved job performance. Promoting and rotating the old position to a
position with more responsibilities is also one of the methods of creating non-financial motivation.
Just like being recognized, the promotion, rotation or giving company shares to employees is a form
of recognition of the efforts of employees to the company from which will achieve the same effect.
. Another non-financial method that leaders use to motivate employees is to have a realistic and

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clear goal. When setting clear and specific goals, employees will easily grasp what they need to do
and accomplish them, leading to higher performance than without specific goals and plans. And
when there is a good and feasible plan, the leader needs to trust and assign employees because of
the gradual shifting of the workforce from 7X, 8X to 9X generation. Changes in working styles
between generations lead to different ways of working. If at the 7X and 8X generation, when
assigned, they will complete it exactly the way their boss pointed out. However, that is not entirely
true in the 9X generation of workers, when the boss gives the way they feel they are not right, they
will criticize and point out another way. In this case, the way the leader might be right, but when
forced to do it that way, the performance is only about 80% due to the resistance from the employee.
Meanwhile, when employees do the way of the employees, although that may not be true, but with
the effort to prove that their ways are right, they still succeed and can reach over 120%. Therefore,
trusting and delegating work responsibilities to employees will also help to increase productivity.
The non-financial motivation that FPT applies to its workers is to make a perfect operating setting.
consistent with AC Nielsen's annual survey, FPT is honored to be hierarchal two within the ranking
of firms with the simplest operating setting in Vietnam. FPT focuses on developing facilities and
building a friendly and trendy operating setting. particularly, there are workplace buildings
engineered consistent with field model like F-Ville, F-Town, FPT complicated ... so as to make
associate innovative operating setting that helps workers to best promote their capabilities.
additionally, FPT conjointly provides opportunities for its workers to own opportunities to expand
and promote policies to reward and honor outstanding people through the company's cultural
festivals like the year-end celebration year (việc làm 24h, 2018).
The psychological feature methodology offered by FPT utterly meets the wants come into being by
Maslow and Alderfer’s work unit.
Maslow's Hierarchy:
Maslow claimed that motivation is formed from human desires which these needs are clearly divided
in terms of its influence on motivation. These desires are divided into five levels including:
Physiological would likes: this can be the foremost basic need necessary for human survival and
development as well as water, air, food, shelter, covering and sleep. If this would like isn't happy,
then individuals won't be ready to complete the duty effectively and also the desires then will not

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be too vital ( Saul McLeod, 2018). At FPT, the income provided by the company is sufficient for its
employees to fulfill their personal needs.
Safety desires: once satisfying demand Physiological needs, following would like that man desires
are security, order, law, stability and freedom ( Saul McLeod, 2018). FPT is a technology business and
the types of businesses that FPT participates in are not dangerous so it has met the staff's safety
needs. However, the company also provides insurance for employees and their families as a form of
care for their employees' lives.
Love and happiness would likes: The third need that folks want is to integrate into society, to possess
relationships with alternative people. These relationships are family heart, love or friends ( Saul
McLeod, 2018). Even in the description of FPT's corporate culture, the company emphasizes on
cooperation, sharing, desires employees to support each other in the working method to form the
best potential. Here, employees not only develop relationships between colleagues but also an
additional relationship between employees and superiors.
Esteem desires: once basic needs are met, individuals can have higher demand, that is that the want
to be revered ( Saul McLeod, 2018). Respect for each other is also what FPT mentioned in the
description of its corporate culture and is also the first element of its corporate culture. Thereby, it
can be seen how FPT respects respect for work.
Self-actualization would likes: this can be the very best need of man. after they have accumulated
enough necessary data, their want is to point out their values and to be acknowledged ( Saul McLeod,
2018). At FPT, the best employees of the year will be honored at the end of the year as a form of
recognition of their efforts and efforts for the company.
Alderfer’s work unit Theory: Alderfer’s work unit Theory was developed supported Maslow's
Hierarchy of desires, however, rather than five, it absolutely was shortened to three desires
including:
Existence Needs: the requirement exists to incorporate all the physiological and safety factors of an
individual. Therefore, the primary two levels in Maslow's Hierarchy of desires are combined into one
as a result of they need identical nature.
Relatedness Needs: connected desires talk over with the social needs of individuals. every individual
includes a would like for his or her relationships and categorical their feelings. Therefore, this

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demand may be a combination of Maslow's Hierarchy of desires between Love and happiness and
Esteem needs.
Growth Needs: the expansion desires same Maslow’s self-actualization needs. Those desires that
influence a personal to explore his most potential within the existing atmosphere (Business Jargons,
nd).

Relationship between culture, politics, power and motivation

Relationship between culture and motivation
Culture is all human and material values created by people through labor and practical activities in
its historical process, showing the level of social development in each historical period specified.
(camphu.camranh.khanhhoa.gov.vn, 2019)
Looking at that, it will be clearly seen that culture features a nice influence on the motivating
technique for workers as a result of motivating may be a a part of the human spirit thus once it
involves motivating the primary factor that's have to be compelled to contemplate culture. Culture
with national, regional and company culture. With company culture, it's usually shaped from massive
businesses and features a history of over three years. To more clarify the link of culture to
motivation, contemplate Japan as a primary example. Japan may be a country with a practice of
disciplined and dynamic operating culture, that results in the domestic company culture here being
conjointly dynamic and extremely disciplined. the japanese construct that: In anyone at an
equivalent time exists each the great and therefore the unhealthy, the talent is tiny however is
somewhere in each brain, the power is tiny however in each hand, what's The mind is also slim
however it's hidden in each heart. repeatedly are still in latent kind, or because of objective or
subjective obstacles. the purpose is to call it, position it by structure standards, produce favorable
conditions, work atmosphere, promote coaching, be prepared for everybody to participate in cluster
decision-making or bottom up.
Japanese businesses all contemplate individuals because the Most worthy resource, the foremost
vital supply of motivation for superimposed price and property development of companies. the
japanese are accustomed to: The initiative belongs to everybody, actively proposes Associate in
Nursing initiative as vital as its effectiveness, because, it's essential that folks continuously believe
up the work of yourself et al.. A business will fail once individuals don't seem to be actuated and

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don't notice a vicinity they will contribute. Therefore, the thanks to encourage Japanese businesses
to use to their staff is to receive all the concepts and initiatives of employees whether or not right or
wrong and contemplate it as how to motivate employees. His workers works effectively.
(vanhoa.evn.com.vn, 2012)

Relationship between politics and motivation

Organizational politics refers to a spread of activities involving the employment of influence
techniques to boost personal or structure interests. Studies show that people UN agency possess
political skills tend to try to to higher in gaining personal power, moreover as manage stress wants
and jobs higher than their main competitors. treat their innocence. They even have a larger impact
on the outcome of the organization. (Phamthongnhat.com, nd)
Example of political behavior: A manager has to place nice pressure on a gaggle - to realize goals by
victimisation their position power over others. Or the staff operating "behind the scenes" to make
coalitions, believers to convert others. in spite of things, it's necessary to grasp the basis causes of
political behaviors that are usually scarce resources (including time pressures), structural inequalities
and individual motivations.
Regulators will read political behavior as "dirty" and check out to remain aloof from those activities.
However, what they realize - troublesome to acknowledge the aim of those activities - is also for the
good thing about the organization and its members. Political behaviors are usually solely at the
management level, making associate degree unfair, biased work setting, making the mentality that
the organization isn't clear, and therefore the dedication and ability of workers aren't recognized. .
Excessive use of politics within the business can cause workers not sharing with close colleagues,
everybody keeping themselves to avoid conflicts. viewing associate degree enterprise that uses
excessive structure politics can cause you to feel a lot of comfortable, however that creates workers
lose motivation and discouragement as a result of they invariably got to worry and take precautions.
those around. At FPT, the culture of morality is one amongst the culture that helps solve this
drawback once folks will share it directly with one another at any level to make sure fairness for
workers, to not have them preoccupied with fighting, competitive in work. However, the liberty of
expressing personal opinions conjointly causes FPT to expertise excessive criticism that ends up in

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utterance however over time operating during a skilled setting and bit by bit up that has gradually
been improved limit.

Relationship between Power and motivation

Connection between power and motivation the ability to encourage others and lead a company is
within the hands of the highest managers of a corporation.
All individuals are born with 5 basic needs: continued existence, love, power, fun, and freedom. All
human behavior is driven by makes an attempt to satisfy those wants. In a company or in an
exceedingly company, managers are accountable for obtaining the work done and therefore the
quality and amount of the work done by the staff depend upon what proportion the employees are
driven to try and do the work. The manager might use his power and position to urge the work done
however the standard and amount may go down since the staff don't seem to be driven internally
to provide quality product. whereas a manager cannot create employees do top quality work, it's
the duty of the manager to manage things in order that it is straightforward for the employees to
envision a powerful affiliation between what they're asked to try and do and what they believe to
be value doing. so the managers are to become lead-managers.
The key behind being a lead-manager is to authorize employees. Lead-managers target persuasion
and downside finding. They pay their time working out the way to run the system in order that the
employees can see that it's to their profit to provide high-quality work. Managers usually fail to let
employees feel necessary - to expertise power and freedom. once employees see that outcomes are
necessary and valuable they devote vital effort to understand the goals
(education.calumet.purdue.edu, 2000).
The implications of motives and values for management are simple: folks do what they like or they
are doing what they feel is very important. If the given task fits either of those classes, it'll get done
quicker and higher. wherever appropriate motives don't exist, folks need sturdy values to exchange
them. within the sense, managers will try and interact or produce an intellectual commitment, or
will interact emotional drivers. Motives are deep constructs and may modification solely slowly.
dynamical alternative people’s motives while not their active and devoted alliance is simply too
tough to be a sensible management methodology. Therefore, the simplest approach is for a manager
to know what motives are already driving folks, in order that he or she might faucet into what's

17
there. This understanding is crucial as a result of albeit a manager creates a brand new price, it's
going to not result in the specified results if it clashes with existing motives (Kelner, 2000).
Motivation plays a vital role inside the thought of management. the power of a manager to
encourage their employees begins from the influence they need over them which regularly comes
from the kinds of power they hold. This power that managers will hold motivates staff to try and do
their job as a result of they concern being unemployed. Another example of the affiliation between
power and motivation is reward power. Managers usually hold the ability to reward their staff for
employment well done through bonuses, incentives etc. This power motivates staff to perform their
job within the hopes they'll receive a gift (Blog@Case, 2005).
Power is clearly a significant and instinctively old motivation, that plays an outsized role everyday
expertise and behavior. a direct downside in relating power to motivation is that the doubt of the
thought. Power is that the ability to use threat of deprivations to urge somebody to try and do what
they'd otherwise not do. once relating power to motivation generally the that means is that power
is to manifest, to declare, oneself against the globe and narrowly is to dominate others through
force, threats, rewards, persuasion, manipulation, or love. this could be known as the drive for
domination, the ability over others. In short, power psychologically will have a central psychological
feature role (Rummel, 2002).
In a company the powers given to the managers ought to be used for making AN surroundings
wherever the staff will work with their full potential to provide quality product inside the desired
time-frame. If this to happen managers need to exercise their power in satisfying, recognizing, giving
correct coaching to line goal for them and giving freedom to travel ahead with their inventive ideas
etc. so it's vital to grasp the way to use power for psychological feature functions.

Recommendations that are relevant in the context of Vietnam

At FPT, the cultural downside which will be encountered is that the roadblock caused by FPT's
management, engineers and employees from many various countries, leading to a roadblock. this is
often one among the potential risks as a result of the stakeholders cannot perceive one another
properly. this could lead to prolonged or deceptive work, giving rise to or maybe aggravating conflicts
and complicating things. the answer here is to take a position in a very language that's not solely
concerning cash, however conjointly must invest within the human resources department by

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 recruiting qualified English employees and adding a lot of languages. . Additionally, FPT will use
interpreters among the corporate. To be effective and avoid redundancy, businesses ought to apply
measures such as:
• Discuss beforehand the contents can discuss and supply all relevant data and documents for
interpreters to analysis and prepare.
• Should repeat the stress or key points if the audience doesn't very perceive or the corporate
interpreter has not communicated properly.
• Do not use words that have several meanings, words that are too shiny, words of high expertness, if
not very necessary.
Regarding politics within the business as mentioned in the relationship between politics and
motivation, the recommendation for FPT will solely be to prompt every individual to own correct
angle and communication within the geographic point. as a result of geographic point
communication is an art. it's not simply a mixture of ability in communication however conjointly
the harmony in every person.

Reflect
In my speak with the chief executive officer, I felt terribly happy as a result of I couldn't solely share
my company's culture with pride, however I may conjointly learn many alternative kinds of company
culture from alternative CEOs. However, during this broadcast, I still haven't shown myself alright.
On the sturdy facet, I talked regarding the great facet of my company culture, the ways to push it
clearly and utterly. throughout the speak, I detected alternative CEOs talking regarding their
company's culture and motivation and learned heaps a lot of. raise that the agreement of all CEOs
within the meeting regarding the greatness of their company culture therefore there's no ought to
modification.
On the draw back, the shortage of any queries junction rectifier ME to feel that I couldn't absolutely
justify the greatness of the culture of my company. additionally, once discussing the subject of
culture leaders and motivators, though I listened and followed the presentation of the CEOs within
the cluster, I failed to raise them any queries owing to the distinctive characteristics of every cluster.
businesses moreover because the areas during which they operate.

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After this speak, I felt that I had gained heaps of information regarding culture and the way to
encourage my staff, so having a particular understanding of the strengths and weaknesses of various
cultures. enterprise. I hope that next time i will be able to have a lot of opportunities to still check
with alternative CEOs in an exceedingly more elaborate and clear manner on this issue.

Conclusion
In summary, company culture is a vital issue and incorporates a nice influence on the company's
behavior, operating vogue and performance. every variety of culture and mode of motivation can
have its own strengths and weaknesses, thus leaders have to be compelled to contemplate
rigorously before creating a alternative. The culture of FPT may be a typical variety of culture
additionally nearly as good ways that to form dynamic to bring staff the most effective satisfaction,
thereby creating efforts to devote to the corporate.

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Link CEO talk:
https://drive.google.com/drive/folders/1tO0NDoLKrQhjdpc2TapNGJzZemDEM1uc?fbclid=IwAR2-
xp9O4QtACkP0KjaQqOCbQkMO6r2ZdzNOFkF7vjH6nF4erNgNO3wO8eI

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