C-1

Smoothies Make The Day Go Smoothy

Business Plan
For
Shake It Up

Located at: 4400 Elias Angeles, Naga, Camarines Sur

Contact #: 09295348745
Email: Shake-It-Up@yahoo.com

Contact

Adante, Daryl Mae

Ciudadano, Bianca Jane
Doroteo, John Michael
Flor, Dianne Maru
Grageda, Ma. Josefa
Vale, Gerald

Established September, 2019

 Organization and Management

Key Personal Resource

Manager, Vale Gerald B.

Responsible for the overall strategic direction of Shake It Up. Communicates and

ensures the implementation of the vision and objectives of the organization to employees.

Constantly evaluates the success of the organization. responsible for planning, directing and

overseeing the operations and fiscal health of a business unit, division, department, or an

operating unit within an organization. The manager is responsible for overseeing and leading

the work of a group of people in many instances.

Skills of Planning. Planning is a vital aspect within an organization. Communication.

Possessing great communication skills is crucial for a manager. Decision-making, Problem

solving, Motivation.

Accountant/Cashier, Adante Daryl Mae

In charge of preparing the financial reports and statements on behalf of the

organization. Responsible for administering payrolls to employees working in Shake It Up.

Prepares and submit accurate tax documents on behalf of the organization.

responsibilities include developing strong relationships with customers, connecting with key

business executives and stakeholders and preparing sales reports. Account Managers also

answer client queries and identify new business opportunities among existing customers.
 Skills of self-motivation, integrity, ability to reflect on one's own work as well as the

wider consequences of financial decisions, business acumen and interest, organisational skills

and ability to manage deadlines, team working ability, communication and interpersonal skills,

proficiency in IT.

Marketing and Sales, Flor Dianne Maru

Responsibilities for include generating unique sales plans, creating engaging

advertisements, emails, and promotional literature, developing pricing strategies, and

meeting marketing and sales human resource objectives. Carries out retail services on behalf of

the organization. Places adverts on print, electronic and social media on behalf of Shake It up

Skills of roduct Knowledge, Strategic Prospecting Skills, Rapport Building on the Call,

Buyer-Seller Agreement, Active Listening, Communication, Time Management.

Customers service executive, Grageda, Ma. Josefa

In charge of answering inquiries and also noting complaints of customers and ensuring

that they are promptly dealt with. Keeps and update accurate customer database. Consistently

update knowledge on new information, recipes and technology used in the company as well as

the industry as a whole.

 Skills of Empathy. Understanding the customer and the problem is key for anyone in a

customer facing role, Clear communication skills, Product knowledge, Problem-solving skills,

Patience, Positive attitude, Positive language, Listening skills.

Production Manager Bianca Ciudadano

Responsibilities for planning and organising production schedules. Assessing project and

resource requirements. Estimating, negotiating and agreeing budgets and timescales with

clients and managers. Ensuring that health and safety regulations are met. Determining

quality control standards. Overseeing production processes.

Skills of confidence, technical skills, project management skills,organisation and

efficiency, leadership and interpersonal skills,problem solving skills, IT and numerical skills,

communication skills.

Service Crew, John Michael Doroteo

Process Payments. Service crew members process cash, check, and credit card

payments using cash registers and digital systems. Interact with Customers. Use Selling

Techniques. Clean. Maintain Stock. Greet Customers. Fill Food Orders. Serve Food.
 Skills of Interact with customers, received orders, processed payments, respond

appropriately to customer issues. Preparation of products as ordered by customers.

Maintaining a clean and safe work environment. Unloading deliveries and stocking products.

Ability to operate cash register terminal.

Human Resource Management Strategy

Shake It Up, will be run by the current team, each of us having developed skills in

specific areas that will help the business reach a cruise speed. To develop a strategic Human

resources management Providing training, including ethics, which reinforces corporate values.

Operational success is achieved because Shake It Up invests in continuous training and learning

for its employees. also seeks to empower its employees to take ownership of their work for

more successful teamwork. culture is emphasized because shake It Up managers attend

cultural training at the Institute. The shake It Up culture is defined by managers having an

entrepreneurial mindset that encourages a problem-solving approach. Connecting people to

products is where everyone at Shake It Up, irrespective of their position, has to focus on how to

provide a better customer experience. Part of shake It Up HR strategy is to train managers to

make decisions in relation to customers in their store as quickly as possible.