3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check the DC Power

2. Check the interface cablings as per txn plan & E1 Path from
BASE STATION No connection to Flexi No connection to Flexi transport
7650 BSS SA WBTS will be down Node-B to axc and RNC
FAULTY transport submodule submodule
3. Reset System Module If it is not clear , Replace Transport
Module in System Module

1. Check the SYNC configured E1 interface status

BASE STATION
BTS reference clock 2.Check the E1 Error performance towards RNC
7651 OPERATION BSS SD BTS reference clock missing Service Degraded
missing 3.Check SYNC Configuration in Node-B
DEGRADED
4.Still alarm Persists,Check the FTIB Card.

1. Check the dc power

2.Check the Transmission path between AXC to NODE-B/AXC
BASE STATION BTS RNC/I-HSPA to RNC(i.e,,loop and break Check up and errors)
NBAP/AAL2 signalling link
7651 OPERATION interface signalling link BSS SA WBTS will be down 3.Check the IMA configration between AXC and RNC
failure
DEGRADED failure 4.Cross verIfy the configration details as per plan and Do re-
commissioning the NODE-B.
5.If Above points are OK, Replace System Module

1.Check the Shelter Temp

BASE STATION
2. S/M Module Temperature
7651 OPERATION System module failure BSS SA Abnormal functioning of FSM WBTS will be down
3. Check the Fan unit working state.
DEGRADED
4.If above point 2 & 3 are OK , then replace the System Module

BTS requires restart

BASE STATION After licence installation BTS not Mentioned licence
7652 because license status has BSS SA Restart BTS.
NOTIFICATION given restart feature will not work
changed

Real Time
BASE STATION Measurement 1.Check the Node-B NTP Server IP If any mismatch ( It should
7652 BTS time not corrected BSS NSA NTP Server IP mismatch
NOTIFICATION update will not be be same as OMS IP ) , Correct the NTP server IP in Node-B
there

Difference between BTS Call Qulaity issue

BASE STATION
7652 master clock and BSS SD DAC Value variations like Call Drop , Set DAC value to 2048 in Node-B
NOTIFICATION
reference frequency Handover

1.Check the Aircon Working status & Shelter Temp

BASE STATION Temparature will be
7652 Fan failure BSS NSA H/W Faulty 2.Check the Fan unit status in System Module ( FSMA )
NOTIFICATION increased
3. If above points are OK , then replace the System Module

1.Check whether the heating element exists in FSM ( System

The heater control connection of Module )
BASE STATION Heating element not
7652 BSS SD the FSM is faulty, there is no Service Degraded 2.Check the heater control connection and that the heater
NOTIFICATION working
heater or the heater is faulty. working status 3.If
above points are OK Replace the System ( FSM ) module.

The internal temperature of the 1.Check the Shelter Temp

RF Module or System Module 2. S/M Module & RF module Temperature
BASE STATION exceeds the threshold value, or 3. Check the Fan unit working state.
7652 Temperature alarm BSS SD Service Degraded
NOTIFICATION the ambient temperature of the 4.If above point are OK , then shutdown the BTS few minutes &
module(s) is outside the Switch ON with Normal Temperature before replace the System
specified limits. Module
1.Check the Optical cable connecton between FSM ( System
Module ) & FRGP ( RF Module ) 2.Check the
Optical Cable Connector ( SFB Module )
Failure in optical RP3 Abnormal/ failure in optical
7653 CELL FAULTY BSS SA Cell Down 3.Reset the System Module FSM
interface cable between FSM & FRGP
4. Reset the FRGP ( RF Module )
5.Replace the optical cable before replace the FRGP ( RF
Module )

Incompatible SW version
7653 CELL FAULTY BSS SA SW Mismatch of BTS Cell Unlocking Issue Recomission BTS with Correct SW version
detected

1.Check the Optical cable connecton between FSM ( System

Module ) & FRGP ( RF Module ) 2.Check the
Optical Cable Connector ( SFB Module )
7653 CELL FAULTY RF module failure BSS SA Abnormal functioning of FRGP Cell Down 3.Reset the System Module FSM
4. Reset the FRGP ( RF Module )
5.Replace the optical cable before replace the FRGP ( RF
Module )

7653 CELL FAULTY VSWR alarm BSS SA High VSWR Cell Down Check the VSWR, should be less than 1.3
 3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check the Optical cable connecton between FSM ( System

Module ) & FRGP ( RF Module ) 2.Check the
CELL Optical Cable Connector ( SFB Module )
7654 OPERATION RF module failure BSS SD Abnormal functioning of FRGP Service Degraded 3.Reset the System Module FSM
DEGRADED 4. Reset the FRGP ( RF Module )
5.Replace the optical cable before replace the FRGP ( RF
Module )
The RX signal level is less than -
112dBm or the difference
CELL between the maximum and
Check the respective alarm related sector VSWR , RF cables &
7654 OPERATION Rx signal level failure BSS SD minimum power levels of all RX Service Degraded
Antenna needs to be Check.
DEGRADED antennas in the same cell and
sector is more than the limit (4
dB).

CELL Radio resources switched As per site configuration H/W 1. Check the Respective Sector creation in RNC
7655 BSS SA Cell Down
NOTIFICATION off mismatch/unavailability 2. Check the respective sector H/W availbilty at site

1.This alarm will appear follwing conditions like - a) Installed

BASE STATION HW capacity too low for license dIffer with H/W Capacity b) Particular
Based on H/W Installed based
7661 LICENCE feature 308, Licence BSS NSA No Impact H/W License missing
license
NOTIFICATION Based BTS channel c 2. Check with GNSC and Delete Or implement the licenses as
per requirement.

Licence missing
BASE STATION 1. Check Node-B Sector Power configuration
00000001125, Flexi During NodeB commissioning
7661 LICENCE BSS SA Cell Down 2.Cross Check RNC side Sector Power configuration
WCDMA BTS 60W Power seleted 60W power for sector.
NOTIFICATION 3. Set Node-B Sector Power 20W.
License

Licence missing
BASE STATION 1. Check HSDPA License of the Node-B.
0000000306, HSDPA HSDPA License Missing Or Cell Data call will be
7661 LICENCE BSS SA 2. If License missing . Please call GNSC and implement
16QAM SW Licence Down affected
NOTIFICATION required licese.
Support

Licence missing
BASE STATION
0000000307, HSDPA
7661 LICENCE BSS NSA License missing No Impact Respective Licence Needs to be installed in NE
Proportional Fair Resource
NOTIFICATION
Pac

Licence missing
BASE STATION
0000000649, Shared
7661 LICENCE BSS NSA License missing No Impact Respective Licence Needs to be installed in NE
HSDPA Scheduler for
NOTIFICATION
Baseband

BASE STATION Hanged/config issue/comm

Verification of target ID 1.Check the NODE-B Liscense
7661 LICENCE BSS SA issue(Degradation of system WBTS will be down
failed 3 times. 2. Re-commission the Node-B
NOTIFICATION module)

1.Check the e1 interface connectivity at PDH port

2.Check PDH port configured up to Axc as per plan
BASE STATION 3.Check the E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 1. Txn SD Alarm indication singnal Service Degraded alarm)
ALARM 4.Check the E1 included with same IMA group at AXC end
5.reconfigure the E1 at AXC end
6.If Alarm persists, Change the E1 PDH port.
1.Check the e1 interface connectivity at PDH port
2.Check PDH port configured up to Axc as per plan
BASE STATION 3.Check the E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 2. Txn SD Alarm indication singnal Service Degraded alarm)
ALARM 4.Check the E1 included with same IMA group at AXC end
5.reconfigure the E1 at AXC end
6.If Alarm persists, Change the E1 PDH port.
1.Check the e1 interface connectivity at PDH port
2.Check PDH port configured up to Axc as per plan
BASE STATION 3.Check the E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 3. Txn SD Alarm indication singnal Service Degraded alarm)
ALARM 4.Check the E1 included with same IMA group at AXC end
5.reconfigure the E1 at AXC end
6.If Alarm persists, Change the E1 PDH port.
1.Check the e1 interface connectivity at PDH port
2.Check PDH port configured up to Axc as per plan
BASE STATION 3.Check the E1 path continuity(i.e..without any Break and
7665 TRANSMISSION AIS on unit 1, interface 4. Txn SD Alarm indication singnal Service Degraded alarm)
ALARM 4.Check the E1 included with same IMA group at AXC end
5.reconfigure the E1 at AXC end
6.If Alarm persists, Change the E1 PDH port.

1.Check All Electrical E1 Patching(kroning) in the path .

BASE STATION
EBER on unit 1, interface Exxesive bit error ratio on 2.Check the E1 path continuity(i.e..without any alarm)
7665 TRANSMISSION Txn SD Service Degraded
2. interface 3.Check the E1 cable between PDH port to NODE-B.
ALARM
4.Still Alarm persists,Change the E1 Cable
 3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check All Electrical E1 Patching(kroning) in the path .

BASE STATION
EBER on unit 1, interface Exxesive bit error ratio on 2.Check the E1 path continuity(i.e..without any alarm)
7665 TRANSMISSION Txn SD Service Degraded
3. interface 3.Check the E1 cable between PDH port to NODE-B.
ALARM
4.Still Alarm persists,Change the E1 Cable

1.Check IMA E1 configration

BASE STATION IMA link out of delay 2.Check clock Syncronisation of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 1. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configration

BASE STATION IMA link out of delay 2.Check clock Syncronisation of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 2. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configration

BASE STATION IMA link out of delay 2.Check clock Syncronisation of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 3. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configration

BASE STATION IMA link out of delay 2.Check clock Syncronisation of NODE-B
7665 TRANSMISSION synchronization on unit 1, Txn SD Degraded signal Service Degraded 3.Check the NE(network element) timing matching with
ALARM interface 4. Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configration

BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 1.
3. All above are OK,Reconfigure E1 at AXC end.

1.Check IMA E1 configration

BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 2.
3. All above are OK,Reconfigure E1 at AXC end.

1.Check IMA E1 configration

BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 3.
3. All above are OK,Reconfigure E1 at AXC end.

1.Check IMA E1 configration

BASE STATION IMA remote failure
2.Check the NE(network element) timing matching with
7665 TRANSMISSION indication on unit 1, Txn SD Degraded signal Service Degraded
Transmission Equipment and NODE-B and entire path
ALARM interface 4.
3. All above are OK,Reconfigure E1 at AXC end.

BASE STATION License missing for feature

1. Check Basic License of the Node-B and implement through
7665 TRANSMISSION Additional 2 E1, T1, JT1 BSS SA This basic license missing WBTS will be down
GNSC.
ALARM interface o

BASE STATION 1. Check HSDPA License of the Node-B.

License missing for feature
7665 TRANSMISSION BSS SA HSDPA License Missing Cell Down 2. If License missing . Please call GNSC and implement
UBR+.
ALARM required licese.

1.ATM E1 mapping has to cross Check as per Planning Sheet at

ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
1. 3.Check whether the E1 configured in the same IMA group as
ALARM
per plan
4.Delete and recreate respective E1 at AXC.

1.ATM E1 mapping has to cross Check as per Planning Sheet at

ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
2. 3.Check whether the E1 configured in the same IMA group as
ALARM
per plan
4.Delete and recreate respective E1 at AXC.

1.ATM E1 mapping has to cross Check as per Planning Sheet at

ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
3. 3.Check whether the E1 configured in the same IMA group as
ALARM
per plan
4.Delete and recreate respective E1 at AXC.

1.ATM E1 mapping has to cross Check as per Planning Sheet at

ECI and AXC end.
BASE STATION
LOCD on unit 1, interface 2.Check the E1 interface connectivity at NODE-B as per plan
7665 TRANSMISSION Txn SD Degraded signal Service Degraded
4. 3.Check whether the E1 configured in the same IMA group as
ALARM
per plan
4.Delete and recreate respective E1 at AXC.
 3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check PDH E1 termination in krone module as per equipment

standard colour code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 1. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment

standard colour code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 2. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment

standard colour code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 3. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment

standard colour code 2.Check
BASE STATION
NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOF on unit 1, interface 4. Txn SD Lose of frame Service Degraded
connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment

standard colour code 2.Check
BASE STATION
LOMF on unit 1, interface NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION Txn SA Loss of mltiple frame Service Degraded
2. connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check PDH E1 termination in krone module as per equipment

standard colour code 2.Check
BASE STATION
LOMF on unit 1, interface NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION Txn SD Loss of mltiple frame Service Degraded
3. connector)
ALARM
3.Check FTIB interface working status
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard colour code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 1. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard colour code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 2. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard colour code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 3. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.
1.Check PDH E1 termination in krone module as per equipment
standard colour code 2.Check
BASE STATION NODE-B interface 1&2,4&5 pairs used for Tx and Rx (RJ 45
7665 TRANSMISSION LOS on unit 1, interface 4. Txn SD Incoming signal missing Service Degraded connector)
ALARM 3.Check FTIB interface working status
4.Check the E1 cable and RJ45 connecterisation
4.Above are OK,change the PDH E1 port at Dropping point.

1.Check the transmission path errors

BASE STATION 2.Check the Electrical E1 port to NODE-B interface cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 1. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B

1.Check the transmission path errors

BASE STATION 2.Check the Electrical E1 port to NODE-B interface cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 2. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B

1.Check the transmission path errors

BASE STATION 2.Check the Electrical E1 port to NODE-B interface cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 3. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B

1.Check the transmission path errors

BASE STATION 2.Check the Electrical E1 port to NODE-B interface cable
Loss of IMA frame on unit No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded connector
1, interface 4. Node-B to RNC
ALARM 3.Reconfigure the E1 from AXC to NODE-B
4.Above are OK,RESET the NODE-B
 3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check IMA E1 configration

BASE STATION 2.Check clock Syncronisation of NODE-B
PDH Timing source lost on No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded 3.Check the NE(network element) timing matching with
unit 1, interface 1. Node-B to RNC
ALARM Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configration

BASE STATION 2.Check clock Syncronisation of NODE-B
PDH Timing source lost on No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded 3.Check the NE(network element) timing matching with
unit 1, interface 2. Node-B to RNC
ALARM Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check IMA E1 configration

BASE STATION 2.Check clock Syncronisation of NODE-B
PDH Timing source lost on No frame transaction between
7665 TRANSMISSION Txn SD Service Degraded 3.Check the NE(network element) timing matching with
unit 1, interface 3. Node-B to RNC
ALARM Transmission Equipment and NODE-B and entire path
4. All above are OK,Reconfigure the E1 at ECI and AXC.

1.Check PDH E1 port between NODE-B to Transmision

Equipment
BASE STATION 2.Check NODE-B Tx cable and PDH E1 RX cable
Remote defect identification of
7665 TRANSMISSION RDI on unit 1, interface 1. Txn SD Service Degraded 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
transmitting frame
ALARM alarm in NODE-B port)
4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
1.Check PDH E1 port between NODE-B to Transmision
Equipment
BASE STATION 2.Check NODE-B Tx cable and PDH E1 RX cable
Remote defect identification of
7665 TRANSMISSION RDI on unit 1, interface 2. Txn SD Service Degraded 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
transmitting frame
ALARM alarm in NODE-B port)
4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
1.Check PDH E1 port between NODE-B to Transmision
Equipment
BASE STATION 2.Check NODE-B Tx cable and PDH E1 RX cable
Remote defect identification of
7665 TRANSMISSION RDI on unit 1, interface 3. Txn SD Service Degraded 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
transmitting frame
ALARM alarm in NODE-B port)
4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)
1.Check PDH E1 port between NODE-B to Transmision
Equipment
BASE STATION 2.Check NODE-B Tx cable and PDH E1 RX cable
Remote defect identification of
7665 TRANSMISSION RDI on unit 1, interface 4. Txn SD Service Degraded 3.Give Hard Loop in RJ45 connector 1&4 , 2&5 (Check los
transmitting frame
ALARM alarm in NODE-B port)
4.Above Points are Ok,give Hard loop in PDH E1 port (Check
whether los alarm cleared at PDH E1 port)

BEATING
Repeatation of any alarm Repeatation of any
7740 WCDMA BTS (blank) BSS NSA Cancels once causing Alarm is cleared
causes alarm causes
ALARM

FAILURE IN BTS Cannot be

WCDMA WBTS DCN Configuration mismimatch logined remotly & 1.Check E1 working status and path
7750 (blank) BSS NSA
O&M in NodeB/RNC/tellabs Measurements will 2. Check DCN Configrations at RNC/NodeB/Tellabs
CONNECTION not be updated

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.

AAL2 path unblock not
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
accomplished
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.

BCCH information
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
updating has failed
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.

Common channel deletion
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
has failed
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

RNW O&M CoCo/ATM Configuration 1.Check E1 working status.

NBAP interface type
7761 SCENARIO BSS SA Mismatches between Cell Down 2.Check CoCo/ATM Configuration Mismatches between
unknown failure
FAILURE NodeB/RNC/Tellabs NodeB/RNC/Tellabs

1.Check VSWR , E1 connectivity & IMA Group Working Status

in AXC side
WCDMA CELL Block resource request,
7771 BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE normal priority
3.Check interface connectivty between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status

in AXC side
WCDMA CELL Common measurement
7771 BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE failure scenario
3.Check interface connectivty between system Module to RRU
4.all are OK,change the System Module
 3G-Node-B Alarm Troubleshooting Prepared By : KAR-BSS/TXN Tier-2 Team

ALARM
ALARM TEXT SUPPLEMENTARY INFO ALARM RESP SEVERITY FAULT DESCRIPTION IMPACT ACTION
NO

1.Check VSWR , E1 connectivity & IMA Group Working Status

in AXC side
WCDMA CELL
7771 NBAP link failure BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE
3.Check interface connectivty between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status

in AXC side
WCDMA CELL Resource status indication,
7771 BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE cell disabled
3.Check interface connectivty between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status

in AXC side
WCDMA CELL
7771 WCEL state not WO BSS SA Cell Down Sector down 2.Check RRU power and working status
OUT OF USE
3.Check interface connectivty between system Module to RRU
4.all are OK,change the System Module

1.Check VSWR , E1 connectivity & IMA Group Working Status

in AXC side
WCDMA CELL WCEL state not WO after
7771 BSS SA Cell Down Cell Down 2.Check RRU power and working status
OUT OF USE setup
3.Check interface connectivty between system Module to RRU
4.all are OK,change the System Module

HSDPA Problem in transmission network 1.Restart Node-B

7772 CONFIGURATIO RNC internal error BSS SD between RNC and BTS / Service Degraded 2.If Still alarm persists, Cross Check Node-B H/W Configuration
N FAILED HSDPA Configuration mismatch ( Action taken Needs to be change as per Supplemenrtary info )

HSDPA Problem in transmission network 1.Restart Node-B

WBTS rejects the
7772 CONFIGURATIO BSS SD between RNC and BTS / Service Degraded 2.If Still alarm persists, Cross Check Node-B H/W Configuration
configuration
N FAILED HSDPA Configuration mismatch ( Action taken Needs to be change as per Supplemenrtary info )

WCDMA BTS 1) Lock all the cells under the BTS

NBAP-D link is down / NBAP-D Dedicated
DEDICATED 2) Remove the WBTS id from the COCO
7778 BSS SA module has problem(RNC Measurement
MEASUREMENT 3) Add the WBTS id to the COCO again
internal) Initialization fails
FAILURE 4) Unlock these cells ( Based on Supplementary info )

A unit (or 1.Clear the cell faulty alarm based on the other dependent alarm
HSUPA FAILURE units),taking care of ( This HSUPA issue related with completed Site outage ( Cell
7780 BSS SA
IN WCEL HSUPA traffic in the Faulty or BASE Station Out of use ).Based on other dependent
WCEL can be faulty alarm , needs to troubleshoot.

1.Check the E1 interface & transmission path

WCDMA BASE
2.Check the Node-B Configuration .
7786 STATION OUT BSS SA WBTS will be down
3. If above points are OK , the do the recommisioning the
OF USE
WBTS with correct Configuration