Professional Documents
Culture Documents
5-19 Sme Luxe Philcare Proposal
5-19 Sme Luxe Philcare Proposal
Dear Ma’am/Sir:
We are pleased to submit for your consideration the PhilCare Health Proposal for the employees in your company for the
annual coverage period. We are proposing a SME LUXE health program that will ensure access to our affiliated physicians
and hospitals through the use of the PhilCare ID Card.
Should our proposal merit to your approval, kindly affix your signature on the portion provided below. Kindly submit to us
the signed conforme and Masterlist of the members to be enrolled (PhilCare Format) on or before the October 31, 2018.
Please feel free to get in touch with us at the Corporate Sales Department at telephone numbers 802-7333 local 19214 for
any details that you may want clarify.
Once again, thank you and hoping for your favorable recommendation.
Sincerely yours,
PHILHEALTHCARE, INC.
_________________________
JHESSICA SHANE G. DALA
Business Development Officer
Noted:
AGREEING TO THE FOREGOING TERMS & CONDITIONS BEING THE AUTHORIZED REPRESENTATIVE OF
_________________________________:
__________________________
Company Signatory:
Designation:
Date:
Company’s TIN # (for the contract preparation):
Effective date of coverage:
COMPETITIVE ADVANTAGE
CORPORATE PROFILE
PHILHEALTHCARE, INC., one of Philippines’ top 1,500 corporations, is a multi-service Health Maintenance Organization
(HMO) which provides clients access to quality and affordable healthcare services both for their preventive and curative
needs through its wide range of product lines.
PhilCare’s winning combination is its financial strength and more than 35 years of technical expertise to back-up its
commitment to deliver personalized quality customer care. It is one of the most stable HMO companies in the country with
its membership of over 360,000 individuals, roster of more than 1,000 corporate clients, and nationwide network of
hospitals and clinics.
PhilCare is a member of the Philippines First Group of Companies spearheaded by the Philippines First Insurance Company
(PFIC), the first Filipino domestic non-life insurance company established in 1906. PFIC’s solid financial footing and vast
experience from its more than one hundred years of existence make it one of the country’s leading non-life insurance
companies.
Through the years, PhilCare has banked on its vast network of resources to deliver reliable, effective and excellent quality
healthcare. With PhilCare, you are assured of an excellent provider and partner for your health care needs.
PHILCARE DIFFERENTIATOR
A. IT-ENABLED SERVICES:
• PhilCare NFC card – the first-ever Near Field Communication (NFC) enabled card in the country. Providers can
easily access members’ information with just one tap.
• HEY PHIL, innovation of Go Mobile App., with a cognitive voice assistant aiming to provide the best healthcare
assistance to all PhilCare members using the its latest artificial intelligence technology. Its main features are to
search accredited doctor and hospitals, LOA generation for consultations, Facebook Registration and Login, Viewing
of Member Information & Benefits, BMI & Calorie Counter, Marketing EDMS (Health Bulletins, Hospital and Clinic
Advisories), PhilCare Rewards. More innovations under Hey Phil are under way.
• HR Portal, the company’s authorized personnel, usually the HR, can enroll members and cancel membership via
internet. Certificate of coverage is automatically issued on the day member is enrolled, ensuring that member
can access benefits right away.
• Member Gateway, where members are given the ultimate PhilCare technology-enabled customer experience by
allowing them to access for their reference some of the benefits and features of their plan, inquire about affiliated
providers, review their personal medical utilization, check APE results, and conveniently file reimbursements.
HealthCare Proposal
PHILHEALTH CARE, INC. 2 of 18
• Push Availment Email Notifications where email messages updating the company’s authorized recipient regarding
the captured latest in-patient and emergency availments and on-going in patient availments of all their members
can be received daily. This is the first step in utilization management: awareness of who availed and which facility
was used. Furthermore, HR/Admin staff can be prompted to prepare Philhealth documents for release to
employee.
• Push Availment Text Advisories, just like the Push Email, this feature basically has the same goals, but with a more
urgent channel of communication. SMS alerts can easily be received daily by company’s authorized recipients who
are not only instantly made aware of an emergency availment, and therefore can initiate a plan to assist
hospitalized member (financially, Philhealth requirements, etc.), but can devise ways to manage utilization, when
necessary.
➢ Holistic approach to Wellness thru relevant information living and disease management
➢ Member empowerment
• Wellness Buddies, discount and rewards coming from lifestyle and disease management merchant partners.
• Philcare 360, holistic approach which provides a Lifestyle Modification Program and Disease Management
Program which will result to proper utilization management.
HealthCare Proposal
PHILHEALTH CARE, INC. 3 of 18
ANNEX A: PROPOSED RATES
Room & Board MBL* Annual Fee w/o Rider Semi-Annual Fee w/o Rider Quarterly Fee w/o Rider
Room & Board MBL* Annual Fee w/o Rider Semi-Annual Fee w/o Rider Quarterly Fee w/o Rider
Notes:
1. In compliance to BIR, rates provided above are inclusive of applicable 12% EVAT; If VAT Exempt, pls. provide a copy
of the VAT Exempt Certification
2. MBL works on a per illness, per injury, per member, per year
3. Additional Php2,400 (Vat Ex.) per member/year for Non-Philhealth members and must be paid prior enrollment
4. Six (6) Major Hospitals**: Asian Hospital and Medical Center, Cardinal Santos Medical Center, Makati Medical
Center, The Medical City, St. Luke's Medical Center in Quezon City and in Global City
5. With coverage for Pre-existing Conditions up to MBL
6. With access to FortMed Clinics and TMC Satellite Clinics
7. No Access to Heathway Clinics, Notre Dame, Manila Adventist, Philippine Orthopedic Institute
8. Rates are not applicable for Family Business. Family Business means that 2 or more family members are enrolled
as Principals. Relationship is up to 2nd degree of affinity either by blood or marriage. Account will fall under this
will be subject to re-cost of Actuary
9. Members should be reflected on the company SSS R3; should there be any discrepancies subject to PhilCare
evaluation
10. Rates are subject to re-evaluation, upon receipt of the complete requirements
11. Please note that above rates are based on the profile and the list of 5-19 enrollees only. Any significant changes
that may substantially affect the account’s risk profile such as but not limited to headcount and member profile
will result to re-evaluation of the account and possible re-computation of rates or non-acceptance of the
enrollment.
HealthCare Proposal
PHILHEALTH CARE, INC. 4 of 18
OPTIONAL RIDER BENEFIT
Note:
Group Life and AD&D coverage is only applicable for employees below 65 years old. Dependents are not entitled to the Life
Insurance Rider. AD&D requires Group Life coverage
HealthCare Proposal
PHILHEALTH CARE, INC. 5 of 18
ANNEX B: SUMMARY OF BENEFITS
8 Pap Smear for female members 35 years old and above or if indicated Covered
Treatment for minor injuries such as lacerations, mild burns, sprains and
4 Covered
the like
HealthCare Proposal
PHILHEALTH CARE, INC. 6 of 18
If Medically necessary & For
therapeutic purposes (e.g. plantar
Cauterization of Warts prescribed by an Affiliated Physician/Specialist
8 warts, etc.) covered up to MBL;
except genital warts and condyloma acuminatum
Php2,000 reimbursable Face Down for
aesthetic purposes
Covered up to
9 Speech Therapy Php10,000/member/year (ON
REIMBURSEMENT ONLY)
Covered subject to MBL except cost of
10 Initial treatment of Animal bites vaccines which is subject to a separate
limit/coverage
Passive and active vaccines for treatment of tetanus and animal bites ( covered up to P20,000 per member
11
including immunoglobulin) per year
Allergy Testing/ allergy screening and other related examinations Covered up to Php
12
prescribed by an affiliated Physician 2,500/member/year
IN-PATIENT SERVICES
Use of operating room, Intensive Care Unit (ICU), isolation room (if
2 Covered subject to MBL
prescribed by attending Affiliated Physician) and recovery room.
3 Professional fees in accordance with PhilCare Schedule of Rates. Covered subject to MBL
a. Attending Physicians
b. Surgeons
c. Anesthesiologists
d. Cardio-pulmonary clearance before surgery and cardiac monitoring
during surgery.
4 Standard Nursing Services Covered
5 Medicines for in-patient use Covered subject to MBL
Blood products transfusions and intravenous fluids, including blood Covered subject to MBL including the
6
screening and cross matching. cost of blood screening
8 Dressings, conventional casts (plaster of Paris) and sutures Covered subject to MBL
HealthCare Proposal
PHILHEALTH CARE, INC. 7 of 18
All other items directly related in the medical management of the
12 patient, as deemed medically necessary by the attending Affiliated Covered subject to MBL
Physician
15 Continuous Positive Airway Pressure (CPAP) titration for sleep study Covered subject to Php 5,000
EMERGENCY CARE
1 In Affiliated Hospitals
a. Doctor’s services Covered subject to MBL
b. Emergency Room Fees Covered subject to MBL
c. Medicines used for immediate relief during treatment Covered subject to MBL
e. Dressings, conventional casts (plaster of Paris) and sutures. Covered subject to MBL
HealthCare Proposal
PHILHEALTH CARE, INC. 8 of 18
f. X-Rays, laboratory and diagnostic examinations, and other medical
Covered subject to MBL
services related to the emergency treatment of the patient.
HealthCare Proposal
PHILHEALTH CARE, INC. 9 of 18
Covered up to
Esophageal Manometry
Php5,000/member/year
Covered up to
Positron Emission Tomography
Php5,000/member/year
Covered up to
CT Pulmonary Angiography
Php5,000/member/year
Covered up to
Photodynamic Therapy
Php5,000/member/year
24-hour Holter Monitoring Covered subject to MBL
Adrenocortical Function Covered subject to MBL
Anti-Nuclear Antibody, C-Reactive Protein, Lupus Cell Exam Covered subject to MBL
Diagnostic Ultrasounds:
a. 2D-Echo with Doppler Covered subject to MBL
b. Abdomen Covered subject to MBL
c. Duplex Scan Covered subject to MBL
d. Digestive and Urinary Systems Covered subject to MBL
e. Ultrasound of the Lungs Covered subject to MBL
d. Parathyroid Bone, Pulmonary (Perfusion/ Ventilation Lung Scans) Covered subject to MBL
h. Cardiac Stress Tests (Thallium and Dipyridamole Stress Tests) Covered subject to MBL
Laparoscopy (except those listed in the Special Modalities of Treatment) Covered subject to MBL
HealthCare Proposal
PHILHEALTH CARE, INC. 11 of 18
Covered up to
Botox which is not cosmetic in nature nor for beautification purpose
Php5,000/member/year
Dialysis Covered subject to MBL
Intravenous Chemotherapy Covered subject to MBL
Oral Chemotherapy Not Covered
Physical and Occupational Therapy is
Physical therapy/Occupational Therapy excluding subspecialties such as covered up to 12 sessions subject to
cardiac rehabilitation, pulmonary rehabilitation and the like. MBL per member per year for OP;
subject to MBL for IP
Therapeutic Radiology:
a. Brachytherapy Covered subject to MBL
b. Cobalt Covered subject to MBL
c. Linear Accelerator Therapy Covered subject to MBL
d. Radioactive Cesium Covered subject to MBL
e. Radioactive Iodine Covered subject to MBL
Covered up to
f. Intensified Modulated Radiotherapy
Php5,000/member/year
Treatment for minor injuries such as lacerations, mild burns, sprains and
Covered subject to MBL
the like
Eye laser therapy for retinal tear, retinal hole, retinal detachment and
Covered up to Php 10,000 /eye
glaucoma prescribed by an affiliated Physician/Specialist , excluding eye
/member /year
correction such as Lasik, PRK and the like
OPTIONAL
DENTAL CARE
(WITH SEPARATE RIDER FEE)
1 Annual Dental examination and consultation Covered
Emergency Out-patient Dental Treatment - to be availed at Affiliated
2 Covered
dental clinics only
3 Oral prophylaxis Covered - Once a year
4 Simple tooth extractions Covered
HealthCare Proposal
PHILHEALTH CARE, INC. 12 of 18
12 Pre-natal check of teeth and gums Covered
13 Temporo Mandibular Joint Consultation Covered
Company certificate to be provided should be notarized or with dry seal. It should be signed by the company’s
authorized company signatory
HealthCare Proposal
PHILHEALTH CARE, INC. 13 of 18
*Other requirements may be requested, as deemed necessary, once complete files has been forwarded for validation.
Actual Age Definition - Age based on the individuals actual birthday on the time of the start of the contract
Not waived.
Under the Effective Date Provision, if
the enrolled person, on account of
injury or illness, is not actively working
in full time employment on the date
his coverage would otherwise have
become effective as provided above,
the coverage shall not become
effective until the date such person
returns to full time active work.
HealthCare Proposal
PHILHEALTH CARE, INC. 14 of 18
HR Portal for authorized HR
representative. Pls. provide name &
email address of appointed HR
4 IT-Enabled Customer Experience representative:
Hey Phil and Member Gateway
provided for all enrolled PhilCare
eligible members
5 Provider Information:
Accredited Hospitals & clinics nationwide More than 1,400
Accredited Physicians by affiliation More than 30,000
4 PhilCare Clinics (Makati, MOA,
PhilCare Owned Clinics
Manila & EDSA)
and 7 Quick Assist Centers (MMC,
PhilCare Quick Assist Centers TMC, VRP, AUMC, Cebu, Ilo-Ilo &
Bacolod)
NOTES:
The coverage for the Special Diagnostic Procedures are subject to the recommendation of the affiliated physician if
1
medically necessary.
Above limits are inclusive of room & board, operating room charges, professional fees and other incidental expenses
relative to the procedure. The maximum benefit limit shall be inclusive of consultations, routine procedures,
2
diagnostic and therapeutic procedures and hospitalization. All procedures or benefits are subject to the limitations
on pre-existing conditions as stated in this proposal.
In the event that PHILCARE exercises its right to terminate the Agreement, the CLIENT COMPANY shall pay for all the
3 services rendered, if any, plus 25% surcharge rendered to members during the period for which no Membership fee
was paid.
HealthCare Proposal
PHILHEALTH CARE, INC. 15 of 18
ANNEX C: PHILCARE’S GENERAL EXCLUSIONS APPLICABLE TO HEALTH CARE COVERAGE
“No Health Care Benefits shall be paid for the following services, procedures or conditions unless otherwise specified in the
contract.”
1. Care by Non-Affiliated Physician in either Affiliated or Non-Affiliated Hospitals, except in emergencies wherein the
Emergency Provision of the Agreement shall apply;
2. Care by an Affiliated Physician in Non-Affiliated Hospital;
3. Additional hospital charges and Professional Fees resulting from taking a Room Category higher than that specified in the
Member’s Benefit Schedule.
4. Additional personal comfort items (e.g., telephone and television, additional food trays, admission kit and such other items
of the same nature);
5. Procurement or use of corrective appliances, prosthesis, artificial aids and durable equipment such as but not limited to
the following: (a) stents; (b) prolene mesh; (c) pins, screws, plates, wires; (d) VP shunt, clips; (e) hearing aids; (f) intraocular
lens, eyeglasses, contact lenses; (g) balloons, valves; (h) braces, crutches; (i) pace maker;
6. All pregnancy-related conditions and complications relating to mother and unborn child, requiring medical and surgical
care, regardless of time/date of occurrence (during the actual time of pregnancy or thereafter);
7. All sexually transmitted diseases
8. Circumcision, sterilization of either sex or reversal of such, artificial insemination, sex transformation or diagnosis and
treatment of infertility.
9. Rest cures, custodial, domiciliary and convalescent care. These pertain to care in a skilled affiliated facility or an institution
that meets certain standards for medical care and includes nursing care and therapeutic services following hospital
confinement.
10. Cosmetic procedure and surgery and oral surgery solely for purpose of beautification, except reconstructive surgery to
treat functional defects due to disease or accidental injury;
11. Blood screening, blood typing, cross-matching for potential donors in relation to blood donation and transfusion;
12. Weight reduction programs, surgical operation or procedure for treatment of obesity, including but not limited to gastric
stapling;
13. Dental examination, extractions, fillings and general dental attention and conditions and all complications arising there
from, including oral surgery and prosthodental procedures following accidental injury to teeth for purposes of beautification.
Exceptions are treatment to the extent necessary for repair and/or restoration of function, when the damage is caused solely
by accidental injuries;
14. All forms of behavioral disorders whether congenital or acquired; developmental or psychiatric disorder; psychosomatic
illness;
15. Any injury, illness or condition which the Member may suffer after he has taken intoxicating drugs or alcoholic beverage
as evidenced by clinical history or alcoholic breath as determined by the examining physician and/or conditions or illnesses
resulting from Alcoholism and Drug Addiction;
16. Medical or surgical procedures that are experimental in nature and those that are not generally accepted as standard
medical treatment by the medical profession, that may include but is not limited to, Chiropractic Services, Acupuncture, and
Reflexology;
17. Allergens used for hypersensitivity testing regardless if administered as an out-patient or in-patient procedure;
18. All expenses incurred by the Member in the process of donating organs;
HealthCare Proposal
PHILHEALTH CARE, INC. 16 of 18
19. Treatment of injuries or illnesses resulting from the voluntary participation of a Member in any hazardous sport or
activity that may include but is not limited to: bungee jumping, scuba diving, hang-gliding, mountain climbing, parachuting,
surfing, rock climbing, airsoft, paintballing, boxing, wrestling, martial arts (such as taekwondo, judo, karate, etc.), gymnastics,
motor sports (drag racing, jet skiing), wakeboarding, water skiing and all such other voluntary activities which pose a grave
danger to life and limb, except those related to or directly connected with the Member’s occupation as declared in the
application for health care coverage under the Agreement;
20. Physical examinations, certification of results/fitness and other related services required for obtaining or continuing
employment, insurance application, government licensing, travel clearances, dental clearance, school clearances, sports and
competition clearances, company promotions or not related to the health maintenance of the client;
21. Treatment of injuries or illnesses due to military service or suffered under conditions of war;
22. Executive check-ups and confinement which are for purely diagnostic purposes except as specified in the Agreement;
23. Treatment of injuries or illnesses wherein the care or reimbursement of services is provided by law or a government
program, up to the stipulated limits;
24. Treatment of any injury which is proven to be attributable to the Member’s own misconduct such as negligence,
intemperate use of drugs or alcoholic liquor, direct or indirect participation in the commission of a crime, whether
consummated or not, violation of a law or ordinance, unnecessary exposure to imminent danger or hazard to health,
infections or complications as a result of tattoos and piercing of the ear or any body part, whether self-inflicted or done by a
third party, or attempted suicide or self-destruction, whether sane or insane. Self-inflicted fireworks-related injuries fall
within the foregoing exclusions.
25. All cases of assault perpetrated by the Member including domestic violence which result in harm or injury to the Member
perpetrator.
26. Charges by physicians and health professionals, whether or not affiliated by PhilCare, on the difference between their
charged rate and PhilCare standard professional fees for specific medical services;
27. Take-home medicines, preventive and /or non-therapeutic drugs, such as but not limited to vitamins, supplements,
hormonal preparations, medicines or drugs during confinement which are not available in the Philippines, immunizing agents
and all other medicines/drugs not approved by the Bureau of Food and Drugs (BFAD);
28. Out-patient medicines, with the exception of intravenous chemotherapy medicine and those administered during an
emergency treatment;
29. Vaccines, whether elective or administered during an emergency treatment are not covered.
30. All hospital charges and Professional Fees incurred after the day and time the discharge from the hospital has been duly
authorized.
31. Diagnosis and Treatment of Error of Refraction (EOR) conditions such as myopia, astigmatism, and the like, including laser
treatment for the purpose of corrective eye refraction.
32. Out-Patient Pain Management is not covered except in cases of emergency. In- Patient Pain Management necessitating
specialized pain management team and/or the use of specialized equipment are likewise not covered.
33. Complications arising from non-covered procedures and surgery;
34. All diseases declared as epidemic by the Department of Health and any other recognized health agencies.
35. “Medico-Legal Fees.” These are professional fees of a medico-legal consultant to whom a patient is referred primarily for
the issuance of a medical certificate for legal purposes.
36. All procedures and/ or services considered screening
37. Pre-existing and congenital anomalies and conditions, and their complications.
HealthCare Proposal
PHILHEALTH CARE, INC. 17 of 18
HealthCare Proposal
PHILHEALTH CARE, INC. 18 of 18