Account Plan

Name of ATC

© ECDL Foundation 2018 ICDL Account Plan - Lead Page 1 of 10

ACCOUNT PLAN
This Account Plan has been developed based on the information gathered from communications between Rwanda
Revenue Authority and ICDL Foundation with a view to Rwanda Revenue Authority becoming an ICDL Accredited
Test Centre.

Developing an in-depth account plan enables both parties to establish whether a partnership would be mutually
beneficial.

This Account Plan provides both parties with a strategy for a successful partnership, detailing product selection,
product implementation, pricing model, sales strategy, technical and quality assurance requirements.

The data within this Account Plan is a true and accurate representation of the organization, proposed sales
strategies and first year goals of Rwanda Revenue Authority to become an ICDL Accredited Test Centre.

Signed , Name of ATC Date

Signed ICDL Foundation Date

© ECDL Foundation 2018 ICDL Account Plan - Lead Page 2 of 10

 1. Organisation Details

1.1 Company Name

1.2 Sector

1.3 Address

1.4 Website

1.5 Phone

2. Primary Contact

2.1 Name

2.2 Job Title

2.3 Email

2.4 Phone

2.5 Skype

3. Key Decision Maker

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

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 4. Authorised Signatory

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

5. Finance Contact

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

6. ICDL Coordinator

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

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 7. ICDL Trainer

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

8. ICDL Tester 1

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

9. ICDL Tester 2

3.1 Name

3.2 Job Title

3.3 Email

3.4 Phone

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Overview

Organisational Profile

Fill in

Portfolio

Fill in

Integration

Fill in

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Resources and Infrastructure

Every centre applying to become an ATC must fulfil technical criteria in order to administer the programme
effectively. The technical requirements are outlined in the Technical Requirements for ATCs Information Sheet
which will have been provided at Application Stage.

10. Resources and Infrastructure

Minimum technical requirements to operate

4.1
the Automated Testing System

4.2 Number of candidate computers

4.3 Number of computer labs

Minimum distance of 75cm between each

4.4
computer?

4.5 Current software version / platform

Wheelchair accessible building?

4.6

4.7 Wheelchair accessible toilets?

Space for accessibility equipment in the

4.8
computer lab used for testing?
Ventilation, lighting, temperature, fire safety
4.9 and building safety are of satisfactory
condition?
ICDL Coordinator, Trainers and Tester roles
4.10
have been assigned?

Operating system: Windows XP Ubuntu 9 or higher Windows Vista Windows Server 2003 Windows 7 Windows
Server 2008

Processor: CPU 2GHz or higher

Yes No

Hard disk: 20GB in NTFS format

Yes No

Minimum RAM: 2GB with XP 4GB with Vista / 2003 / 2008 / 7 / Linux Ubuntu 9

Yes No

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Screen resolution: Video Card and monitor minimum 1024 x 768 pixels

Yes No

Java Sun JDK 1.4.x OR 1.6.x (automatically installed by Kplace installation application)

Yes No

Operating System: XP / VISTA / 2003 / 2008 / Windows 7 / Linux Ubuntu 9 or greater *Hardware virtualisation not
supported

Yes No

Does the computer have an internet connection?

Yes No

Bandwidth: (suggested 360 Kbit/s)

Yes No

Browser: Firefox 8 (recommended), Opera 8, Chrome, IE10 or higher

Yes No

DVD-ROM reader (for DVD installation)

Yes No

(B) - Computer used by candidate to take tests

Processor: CPU 1GHz or higher

Yes No

Hard disk: 1.5 GB in NTFS format

Yes No

Minimum RAM: 1GB with XP 2GB with Vista / 2003 / 2008 / 7 / Linux Ubuntu 9

Yes No

Screen resolution: Video Card and monitor minimum 1024 x 768 pixels

Yes No

Java Sun JDK 1.4.x OR 1.6.x (automatically installed by Kplace installation application)

Yes No

DVD-ROM reader (for DVD installation)

Yes No

Operating System: XP / VISTA / 2003 / 2008 / Windows 7 / Linux Ubuntu 9 or greater *Hardware virtualization not
supported

Yes No

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Target Candidates Segments
A successful sales strategy must be targeted to a specific audience. Based on your existing portfolio and the
potential market demand, we have identified the target audiences and the sectors they fall under, as well as a
forecast of candidate registrations per audience and sector in Year 1.

11. Target Candidate Segments

Forecast Quantity
Type Target Yes / No
YR 1

5.1 Primary Student

5.2 Secondary Student

5.3 Vocational / Further Education

5.4 College / University Students

5.5 Private Sector Workforce

5.6 Public Sector Workforce

5.7 Other Workforce

5.8 Total Forecast (YR1)

Product Selection

Selecting the appropriate products, which integrate smoothly into your existing operations, is key to a successful
partnership. In addition, forecasting quantities based on your current understanding of market demand as well as
your existing product portfolio and resources can help us to support your organization towards a successful
implementation. Based on discussions we have selected the product below for Year 2.

6 Products

6.1 ICDL Workforce

6.2 ICDL Professionals

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Budget
Costs related to operating an ICDL ATC include the payment of the Annual Accreditation Fee and any required
ICDL products which are outlined below, based on your requirements.

Each candidate is required to purchase a Candidate Registration Number, which is a one off fee, valid for life and
allows them to sit for a certification test. By signing up for a certification test with ICDL, the candidate will be given
additional materials to prepare them for the examination. The Module pack price is dependent on the level of the
module and consists of the following;

 Certification Test x 1
 Printable Learning Material x 1
 Diagnostic Test x 1 (1 credit can be used up top 3 times)
 Quick Reference Guide x 1

Additional costs related to staff, resources, marketing, as well as training packages for candidates are the
responsibility of the ATC and are captured below under ‘Other Costs’.

7 Sales Forecast

Investment Total
Name Price $ Quantity

7.1 Annual Fee

7.2 Candidates

ICDL Workforce
7.3
Modules

ICDL Professional
7.4
Modules

7.5 Academics Packs

7.6 Additional

7.7 Additional

7.8 Additional

7.9 Total

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