Table 6

Proposed Plan of Action to Address Problems Encountered

Towards Corporate Social Responsibility

Key Result Area Strategies Persons Involved

 Regular updates of  Establish a new office  Management
CSR activities in social that will oversee and
media regulate the interaction to
the company’s
stakeholders on social
media
 Management
 Revisit and evaluate  Balance the time and
organizational dedication exerted
processes between CSR activities
and other organizational
processes since all these
have an impact on the
company’s mission.

 Good relationship  Measure the CSR  Management

among stakeholders outcomes and report the
impact of social good to
the stakeholders
 To provide means for
open communication
between the company
and stakeholders through
suggestion boxes or
boards
 To spearhead a caravan,
open to both the
beneficiaries and other
stakeholders