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MIDTERM EXAM LANG TOOOO!
44/50
Which of the following is not included in the 3 key areas to focus in transforming performance
management

-State of being stagnant

Quality is "fitness for intended use".

-TRUE

The following are the strategic importance of business location except for

-Short term decisions

Examples of these factors are the professional services and schools

-Attitude of local government in supporting business which includes financial assistance

DMAIC can be implemented as a stands alone improvement procedure in quality or as a part of


other process improvement initiatives.

-TRUE
Which is true with regards to employee involvement?

-Employees with the use of their expert knowledge of the process, make better decisions.

There is no need to consider the government in locating the business because they will not be
regulated by it and the government will never provide special assistance to high unemployment
assistance.

-FALSE

A maturity stage of data driven approach which includes decisions on how you will make the
measurements

-Choice of measurement metrics for the project


Which of the following is not included in the objectives that should be balanced in choosing a
business location?

-Future competitors of business

Deciding on what to benchmark is the last step in the process of benchmarking.

-FALSE

The image of the site where the business will be located has nothing to do with its success.

-FALSE

If workers can be able to perform multifunction by operating multiple equipments at the same
time, multifunctional workforce can be achieved.

-TRUE

The type of business premises for the business depends on the activities of its competitors

-TRUE

This demand factor is important to consider because a business has a future goal of expansion
and if the space is limited, it will not materialize one of the proofs of business success which is
the expansion.

-Expansion potential

In the KAIZEN event method, individuals who are skilled in the method and tools such as
process or quality improvement experts are the ones who lead a team.

-FALSE

The other name for product layout

-Assembly line layout

Which of the following is not example of output quantification?

-Person who will manage the findings

How a product looks, sounds, feels, tastes or smells is a matter of reflection of individual
preference and personal judgment.

-TRUE

Which of the following does not belong to the group?

-CENTER FLOW

Cellular layout is the other name for product layout.

-FALSE
The first principle in total quality management (TQM) which refers to the level of quality is
determined by the customer

-Customer-focused

This should also be considered especially when the business where specialist skills are required.

-Labor Skills

The following are the barriers of total quality management except for

-Presence of leadership for quality

One of the objectives to achieve in performance measure is to identify which processes needs
improvement.

-TRUE

In the identifying relationship, the primary key of parent entity is inherited by the child entity as
a non-primary key attribute.

-TRUE
DMAIC is a method for best practices and at the same time, a method to discover best
practices.

-TRUE

Which of the following statement is true with regards to quality?

-Quality is "fitness for intended use"

Using process layout, the job becomes less challenging and less interesting because there is the
diversity of tasks and variety of job.

-FALSE
A lot of wasted energy, time and confusion may result from a effective layout

-FALSE

Cost of land and the size of the land that can be used to locate the business is an important
factor to consider

-TRUE
The first stage of data driven approach to project management is ___

-Choice of measurement metrics for the project

To propel support information more precisely and rapidly to a "strategic" level of decision that
must be "human" and cannot be eliminated, project management actions which are based on
data should be modeled in advance with greater ease and communication.

-TRUE
In this principle of total quality management, all employees participate in all activities in the
business organization towards the achievement of common goals.

-Total employee involvement

A usual layout problem wherein all the given material must be laid out, minimizing
simultaneously the total space or transportation of resources between items or while some
additional constraints between the items.

-Fixed size, varying contents

"Quality circle" is a _________ group of employees with the same work, in the same work area
or doing similar work type who meet voluntarily in regular basis , for about an hour every week
to identify, analyze and resolve work-related problems, leading to improvement in the total
performance and work life enrichment.

-Small

Partnering is when there is a short-term commitment between two or more business firms with
a purpose of specific goal and objective attainment by maximizing the participant's resource
effectiveness.

-FALSE
A composition of logical data model which is a representation of a person, thing, place, event or
interest concept to a retailer.

-Entity types

Statistical process control is one of the best technical tools for improving the quality of products
and services.

-TRUE
A DMAIC approach wherein individuals who are skilled in the method and tools such as process
or quality improvement experts are the ones who lead a team.

-Team approach

It refers to the making decisions on the best physical arrangement of all resources that
consume space within a facility.

-Layout Planning

Layout evaluation criteria wherein plant layout designs must be created in a way that the need
of manufacturing parts in batches is removed.

-Work in progress inventory

A Manufacturing layout which is possible where an item is being made in different sizes and
shapes.

-Combination layout

are used to integrate the quality discipline into the activities and culture of the business firm.
-Strategy and effective communication

The third stage of the DMAIC process.

-ANALYZE the process so as to determine variation root causes, defects or poor performance.

Teambuilding can be done by business organization as a part of the empowerment process

-TRUE

Which of the following does not belong to the limitations of product layout?

-Requirement for high investment in equipment

In implementing DMAIC process, there should be no skipping of crucial steps so as to increase


the chance of a successful project.

-FALSE
Quality assurance serves as tool for _________ so as to provide confidence in
manufacture/supplier in contractual situation

-Customers

It is a way of looking at and then controlling the processes which are present in the business
organization.

-Business process management

Which of the following is not included in the reasons why a certain business will be choosing to
change the business premises?

-To have venue for relaxation

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